Avado's PRM helps Avado assists clinicians and patients to securely communicate, track, and manage health information. Avado centralizes data from many sources and makes it usable for all stakeholders. Providers can take comfort knowing that Avado exceeds Meaningful Use requirements for patient engagement while also addressing requirements for health homes and accountable models.

1. care beyond the clinic

3. Avado is a Patient Relationship Management
solution
that provides patient-centric health
professionals
with collaborative care tools to deliver care
during the 99+ percent of the time when
individuals

4. Full
product +
Full custom
product: services:
Secure All of
messaging, EHR
Communicat
public or plus two- integration,
website, way community
patient trackers, site license,
portal and forms etc.
targeted
patient and
education scheduling
broadcasts
AVADO AVADO GPS AVADO INTEGRATED
COMMUNICATOR
Freemium Business

5. Friends | family | coworkers “the system”
money | religion | values
influences
hospital
home
filling prescriptions | open heart surgery
exercise taking medications
low severity high severity
Chronic triggers 75%
of all healthcare costs

6. “The EHR systems and IT required for
MU is a quite different from what will be
required for ACOs.
#1 Requirement:
Sophisticated patient relationship
management (PRM)
For them to be really
useful
in ACO environments,
they will need to support
outreach, communication,
patient engagement.” ACOs
-- 9 Ways Future EHRs need to support

7. “With our finite resources, we
must figure out ways to
offload what we have
thought as tasks that needed
to be done by our staff.
In most cases, it’s the
patient who can do it
more effectively. In
the process, the
patient is more
engaged and it’s
more efficient for
everyone.”
-- Pioneer ACOs Share Lessons
Learned and Challenges Ahead
-- 9 Ways Future EHRs need to support ACOs

8. “Communication is the most
important medical
instrument.”

9. DEMO
Two Scenarios:
Problem: ACO Leakage & Stage 2 MU Patient
Education requirement
Solution/demo: Targeted/curated patient
education content
Problem: No idea how patient w/ chronic
disease is doing the 99+% of the time when
they are away from the clinic
Solution/demo: 2-way tracker

10. Providers Want PRM
to Complement EMRs

11. Fee-for-value demands rich two-way patient
interaction
EMRs designed for internal workflow &
billing, not patient engagement
Delivers unified consumer experience across
MD community EMRs (consumers don’t want
5+ sign-ins)
& EMR Cost: Lower admin overhead (20:1 ROI)
Nimble for future growth/iteration
Typical proprietary EMR Patient Portal
gives little function

12. Clinicians
• Nurses
• Physicians
• Case Managers
• Medical Assistants
Patients
(free to use & portable)

13. PRM vs. Typical Patient Portal

14. Fee For Value Success EMR Pt Portal
Stage 1 Meaningful Use
Electronic copy of health information  
Clinical summaries  
Stage 2 Meaningful Use (proposed)
Summary care record for each transition of care or referral  
Secure messaging  
Reminders sent per patient preference 
Patient specific patient education 
Fee-for-Value Success (ACO, PCMH, D-PCMH)
2-way Patient-provider mobile health tracking 
Multi-provider patient portal 
Provider-provider communication 
AvadoConnect (biometric device connection) 
Family/Proxy Capabilities 
Patient-enabled scheduling 
Practice/doctor website 
1:many Broadcasts 
Rich Forms Layout & Workflow Designer with external form sending 