Basically its related to handling people who are rigid in doing their work who are relatively difficult to understand.

1. How to Deal With Difficult PeopleHow to Deal With Difficult People
Difficult people are everywhere. Maybe you’re one of them? Or
maybe, everyone is difficult during certain moments of their life.
Either way, eventually you’ll need to work or compromise with a
th t thi k i diffi lt H f l t t iperson that you think is difficult. Here are some useful strategies
for dealing with difficult people and hopefully avoiding conflict!

2. Changing Your MindsetChanging Your Mindset

3. Realize that there will always be people in
the world that will obstruct youthe world that will obstruct you.
Dealing with difficultg
situations
Negative emotions
How you react and
perceive Difficult
EmployeesEmployees

4. Look at your own behaviorLook at your own behavior
Learn From Past
Experience
Self-knowledge

5. Try to become more aware of your own
ti f thperception of others
Interpersonalp
intelligence
Pay more attention to
th lthe way people
interact

6. Interpersonal StrategiesInterpersonal Strategies

7. Choose your battles wiselyChoose your battles wisely
Step back andp
really examine the
situation

8. Pause for a moment and breathePause for a moment and breathe
You must choose
your words carefully
Consider the other
’ tiperson’s perspective

9. Continue being as polite and
accommodating as o canaccommodating as you can
Keeping yourself calmp g y
Don’t go overboard
with the honey

10. Talk to your peers about itTalk to your peers about it
Sometimes, your, y
difficult person is just
terribly
misunderstoodmisunderstood
Creating allies will
make any future
confrontation easier.
Do not resort to petty
gossipgossip

11. Directly confront them in privateDirectly confront them in private
Make sure to use “I”
sentences
If you’re funny, use it
t d tto your advantage

12. Talk to your superiorsTalk to your superiors
Approaching yourpp g y
superiors with a
complaint
D ’t b f id tDon’t be afraid to
speak with superiors

13. Note:Note:
Never curse. Cursing will only make the other person
d k l k lik ’ l tangry and even worse, make you look like you’ve lost
control.

14. Video about handling Difficult
Emplo eesEmployees