Rondella Hawkins: The Red Tape and Where to Cut (Gigabit City Summit)
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Presented by Rondella Hawkins, Telecom and Regulatory Affairs Officer, City of Austin, Texas, at the Gigabit City Summit, Jan. 13, 2015, in Kansas City, Mo.
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Rondella Hawkins: The Red Tape and Where to Cut (Gigabit City Summit)
- 1. RONDELLA HAWKINS, TELECOM & REGULATORY AFFAIRS OFFICER CITY OF AUSTIN THE RED TAPE AND WHERE TO CUT GIGABIT CITY SUMMIT JANUARY 13, 2015
- 2. Service Improvement • April 14, 2013 Announced plans for Austin 1gbs FTTP • Began customer sign-up for South & Southeast Austin in December of 2014 • HD PEG Channels •1st FTTH Provider •Rolled out 1gbs BB in early 2014 to limited service areas •BB Prices Dropped •April 14, 2013 Announced 300mbs with plans for 1gbs FTTP •Began offering 1 gbs in fall of 2014 •BB Prices Dropped •April 2013 Free Wi-Fi for customers •April 2014 Increased speeds to 300mbs citywide •BB Prices Dropped 2
- 3. Impact on City Resources Activities •Construction •Traffic Impacts •Yard Excavation •Pole Replacement Resources •Austin Energy Pole Attachments •ROW Permit Processing •Utility Infrastructure Risks •City Property Leases for Broadband Facilities •Resident Escalation Coordination •Media Inquiries •Other Cities’ Inquiries 3
- 4. Key Goals of City’s Requirements Environmental Quality •Waterways & Drainage •Trees Public Safety & Minimize Disruption •Plan for Safe Excavations •Traffic Control & Coordination Protect Existing Utilities & Infrastructure •Underground Utilities •Street Protection & Restoration 4
- 5. Combined Permitting Review Process 5 Permitting process for communication service deployment projects involving permit applications for construction in public right of way Participate in weekly pre-submittal review of draft general permit application packages A complete General Permit Package is required to clearly show where the proposed work is located and how it will be performed (PE seal stamp) A specified timeline for application submittal, staff review, comments, and formal resubmittals by applicant will achieve faster review times. Applicants shall submit a reasonable production schedule A Single Point of Responsibility and a Project Manager may be assigned upon request Record drawings submitted in a GIS format are required
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Notes de l'éditeur
- Austin’s broadband customers have experienced service improvements. The chart depicts the benefits and the increases in broadband speeds by all of our providers following Google Fiber’s announcement to build in Austin. Google will provide Austin’s 7 PEG channels in HD.
- Austin has not seen this level of rights-of way construction by broadband providers since the early 2000s. With the many benefits of increasing broadband capacity in Austin, all of the activities surrounding it have a significant impact on City resources including staffing, public and private utility infrastructure and our rights-of-way. Construction activities includes both aerial and underground installation. Digging and trenching in the ROW.. The aerial construction of fiber to utility poles will require some poles to be replaced. That requires existing attachers to that pole to relocate their attachments to the new pole and then there is a time lapse for the removal of the old pole. This level of construction activity creates some disruption within residential neighborhoods and major arterials In order to minimize the disruption to your community and to process the sheer volume of permits it is best to pull together dedicated staff teams to coordinate the permit processing. We were able to go through our existing processes and consolidate some steps in our process to reduce the permitting time which can take anywhere from 60-90 days to issuing a permit in 30 days based upon the complete and accurate permit applications. Hired additional temporary staffing to accommodate the increases and then there is also need for more vehicle The level of interest by media and other communities has really arisen and it takes a good amount of time to share your story with others. Also our 311 call center takers have seen an increased level of calls. Austin has not seen this level of rights-of way construction by broadband providers since the early 2000s. With the many benefits of increasing broadband capacity in Austin, all of the activities surrounding it have a significant impact on City resources including staffing, public and private utility infrastructure and our rights-of-way. Construction activities includes both aerial and underground installation. Digging and trenching in the ROW.. The aerial construction of fiber to utility poles will require some poles to be replaced. That requires existing attachers to that pole to relocate their attachments to the new pole and then there is a time lapse for the removal of the old pole. This level of construction activity creates some disruption within residential neighborhoods and major arterials In order to minimize the disruption to your community and to process the sheer volume of permits it is best to pull together dedicated staff teams to coordinate the permit processing. We were able to go through our existing processes and consolidate some steps in our process to reduce the permitting time which can take anywhere from 60-90 days to issuing a permit in 30 days based upon the complete and accurate permit applications. Hired additional temporary staffing to accommodate the increases. The level of interest by media and other communities has really arisen and it takes a good amount of time to share your story with others. Also our 311 call center takers have seen an increased level of calls.
- Key Goals of our Requirements for Permit applications. Similar to whatever community you are in.
- With the tremendous increase in ROW construction activity by broadband providers, we developed a Combined Review Process (CRP) for permitting and reviews of excavation processes and are implementing as an administrative procedure. Didn’t require any code changes or changes to our technical manuals. As I mentioned, we pulled together dedicated staff teams to coordinate the permit processing. We were able to go through our existing processes and consolidate some steps in our process to reduce the general permitting time which can take anywhere from 60-90 days to issuing a permit in 30 days based upon receiving complete and accurate permit applications. Hired additional temporary staffing to accommodate the increases. It’s in everyone’s interest that these large scale networks be finished as quickly as possible to minimize disruption to streets and neighborhoods and traffic and the CRP is necessary to avoid staffing and resource issues that the influx for ROW applications may create. I think it’s also important to really stress to providers to hire local engineers and contractors who are familiar with existing City processes. That will help speed up things.
- This is a picture of the stage were Google announced they were building out in Austin. I hope that many of you in the audience have the opportunity for Google, your incumbent cable tv or telecomm provider build out a super fast internet network or your own municipality build one. Thank you!
- Just thought I’d end the presentation by a picture of Willie by his statue that was unveiled back in April of 2012 which is about when all of the broadband activity in Austin started following our application to Google Fiber. Thanks for your time.