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The Digital Game

SOCIAL
MEDIA
THE BRIGHT& SHINY“THING” CALLED ….
The Social Ecosystem
Par$cipa$ng	
  
Listening,	
  establishing	
  reputa1on	
  
(I’m	
  one	
  of	
  you)	
  
Managed	
  
Listening,	
  suppor1ng,	
  building	
  
reputa1on,	
  marke1ng	
  
Owned	
  
Listening,	
  suppor1ng,	
  
building	
  rela1onships,	
  
collabora1ng	
  
External	
  
Communi1es	
  
Closed	
  Network	
  
Internal	
  
Communi1es	
  
Example:	
  customer	
  communi1es	
  
Example:	
  channels,	
  members	
  
Example:	
  Intranets,	
  communi1es	
  of	
  prac1ce	
  
Wikis	
  
SUPER	
  RUGBY	
  CORE	
  BUSINESS	
  REMAINS	
  THE	
  SAME	
  
@Michae1Green
80,000 Physical Event
XXX,000,000 involved in the digital
conversation
Why is it important to have a
strong digital game?
8
9
Why the 2nd Screen Will define Success
•  Engage and Grow fans
•  Attract Sponsors
•  Key pivot of a Digital and Mobile Brand
•  Be part of the Conversation
•  Crisis Management
10
Round 9 Digital Conversation
11
Digital Sources by Volume
12
13
14
Sponsors: Missing Link
15
16
How to Start
Example: Sponsor
17
How to achieve Business Outcomes

PNCP + Monitor + Continuous Improvement
ü  Create the right social PRESENCE
ü  Grow the NETWORK SIZE
ü  Make value-added CONTRIBUTIONS
ü  Drive PARTIPICATION
ü  MONITOR the results
ü  Feedback to IMPROVE all the above.
18
Questions?
19

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