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The Future of Learning Ecosystem
| A KMS Company Digital Transformation
July 2020
1
Introduction
Introduction
Digital Transformation
For a decade, SCORM (Sharable Content Object
Reference Model) has been an industry standard for
computer-based learning and online education. It's
been a universal language between computer
systems, which is typically referred to as the
Learning Management System (LMS). The SCORM
standard enables all eLearning content and LMSs to
work with each other. Also, it lets content authors
distribute their content to a variety of LMSs.
But over time, SCORM reached its limit. It’s true that
SCORM can work okay as long as the learners sit in
front of a computer and take a ready-made course.
Yet in today's world, learning has grown beyond the
computers. Learners have different ways to learn
such as watching a video, reading content on
websites, writing an article, searching through the
knowledge base, posting a thread and discussing it
on a forum, building personal projects, and so on.
Learning can happen anytime and anywhere—via
learners’ phones and tablets, via Youtube, Linkedin,
or any potential technologies that may emerge
along their learning paths in the future.
This paper discusses the evolution of eLearning
standards and explores the future trends of the
learning ecosystem.
2
Experience API
Experience API, also known as Tin Can API or
xAPI, is considered the next generation of SCORM
and also is the latest eLearning standard. It's able
to handle all the ways that people learn today. It
redefined the scope of learning systems to account
for all types of learning such as Quiz, Book, Forum
Post, or Classroom. The Experience API is all about
activity streams. It describes every ongoing activity
and saves the information in a central store that
any device can talk to. This central location is
known as the Learning Record Store (LRS). An
LRS could stand alone but there are more
interesting possibilities when it’s paired up with an
LMS. For example, learners could have a
smartphone with a learning app installed. When
they finish learning something in this app, the LMS
sends data about this achievement to LRS. This is
possible with SCORM too, but SCORM stores
information simply this way: John completed a
course on "New Hire Introduction" with a score of
90%. An Experience API-capable app could do
way more than that. Aside from documenting the
results of John's learning experience, Experience
API stores additional details about the process
through which John undergoes and then
completes his learning experience.
Experience API
Digital Transformation
John attempted "New Hire
Orientation course".
John experienced "Company Vision
and Department structure".
John experienced "Information
Security Quiz".
John answered "What does CIA
stand for?" incorrectly.
John completed "Information Security
Quiz" with a score of 50%.
Experience API describes how a
learner undertakes and completes his
learning experience like this:
3
With such detailed information, we can see where
learners stumble most frequently, spend the most
time, or where they give up. Besides storing
messages in the form of "someone did
something", Experience API includes other details
such as the context and the results. The context
adds additional meaning to the results. Because
Experience API is many times more capable than
SCORM, it now is a universal language that best
describes a learner's learning experience, and it can
revolutionize the way learning management works.
Experience API
Digital Transformation
LMS LRS
TIN CAN API
Quiz Book Forum Post Classroom
4
One example usage
of Experience API is Adaptive Pathway
A learner chooses and completes an offline
learning activity, such as a one-on-one discussion
with the teacher. The teacher marked this activity
as done. That information, after being fed into LRS,
will trigger the unlock event for a particular
e-learning module. These events and triggers, for
example, could be voucher(s) for the next learning
course. The end goal is to retain
learners/customers. It will create a blended learning
experience for the learners. This concept grows
beyond traditional offline-only events, where
learners might get boring with repetitive activities.
One example usage of Experience API is Adaptive Pathway
Digital Transformation
Offline
Learning
LRS
1
0
0
1
0
0
1
1
0
1
0
1
0
1
LMS
1
0
0
1
0
0
1
1
0
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0
1
Learning Experience Platform – LXP
By plugging LRS and Experience API into
enterprise architecture, data across tools and
technologies, or between online and offline, can be
blended into a single and standardized format. This
capability will offer real-time data dashboards and
reporting tools, allowing for a 360-degree view of
the learners and their experience. The full
architecture forms what people call "Learning
Experience Platform" (or LXP). It focuses on
delivering a personalized learning experience that
goes beyond the traditional LMS. It functions as the
content aggregation layer between the
organization's digital learning assets (online courses)
and learning that happens outside of the LMS.
This emerging trend is the direction that digital
leaders are heading to. They improve their products
and services, giving their customers a better
experience. Focusing on customers/learners, they
found that certain touchpoints need to be improved
or that the expectation is changed.
Learning Experience Platform – LXP
Digital Transformation 5
Learning Experience Platform – LXP
Digital Transformation 6
LXP
2
Search
Courses in Progress
5
Courses Completed
16h 25m
Spent on Training
8
Trophies Earned
Tai Le
Tai Le
Applications Director
Applications Director, KMS Solutions
Progress
Marketing Basics
I started my career as a network engineer. In the past 16 years,
I coded, tested, and delivered applications. When I have nothing
to do, I do road cycling
Business English
Project Management
Advanced Budgeting
Upcoming events
Learning Experience Platform – LXP
Digital Transformation 7
The "old" LMS mostly served as a central catalog of learning resources. If the content is not rich enough,
it will search for the alternative. Today, given the bombardment of offerings from giants such as Google,
Facebook, Youtube, there’s a rich variety of content, video, audio, and text at learners’ fingertips.
Traditional LMS was merely static content, or a collection of static slides, courses, exams. Learners were
pushed by trainers or teachers through the course in a linear manner. Now thanks to LXP, learners receive
personalized recommendations based on their historical activities or their learning path. They may also
discover popular courses that their peers took. This way, learners find the learning experience more
engaging and useful.
Content update in LMS takes time. Traditional LMS provides limited content or often fails to update fast
enough. Whereas with LXP, administrators could add relevant and useful content from any source.
Training designers now find it easier to add videos, slideshows, or blog posts to the platform for the
learners to review or discuss as a required activity.
The way people interact with technology now is different from the past. When learners want to learn
something, they search for specific topics from the course catalog, from Youtube, from Webinars, blog
posts, and other online content, at the exact moment they need them. If they want to go in-depth into a
particular topic, they continue to dig deeper.
Learners instinctively feel a sense of achievement once they pass a milestone or make certain progress.
The leaderboard fulfills this need for recognition. It shows everyone's progress, allowing learners to know
where they are in comparison with the crowd. Points, badges, trophies, and certifications reward learners
for passing exams or completing courses and challenges.
1
2
3
4
Conclusion
Digital Transformation
CONCLUSION
Traditional learning management systems are falling behind. They aren't meeting the needs of new
learning styles and the widespread adoption of mobile technologies. Now you should start thinking about
unlocking new business capabilities with extensive integration at the technology platform level. Before you
make any decision, consider your use cases or team up with a technology partner to explore the proof of
values as there is no one-size-fits-all solution. Learner-focused and socially-enabled platforms will be the
winner in the digital age.
ABOUT KMS SOLUTIONS
KMS Solutions works closely with leading software companies across the globe to bring the most advanced
and innovative technologies to Asia Pacific. The focus is to help organizations achieve their business goals
through world-class fit-for-purpose solutions and proven industry best practices. KMS Solutions’ success is
ultimately measured by the positive impact that it makes to the client’s business.
To learn more about us, visit: https://kms-solutions.asia/

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The Future of Learning Ecosystem

  • 1. The Future of Learning Ecosystem | A KMS Company Digital Transformation July 2020
  • 2. 1 Introduction Introduction Digital Transformation For a decade, SCORM (Sharable Content Object Reference Model) has been an industry standard for computer-based learning and online education. It's been a universal language between computer systems, which is typically referred to as the Learning Management System (LMS). The SCORM standard enables all eLearning content and LMSs to work with each other. Also, it lets content authors distribute their content to a variety of LMSs. But over time, SCORM reached its limit. It’s true that SCORM can work okay as long as the learners sit in front of a computer and take a ready-made course. Yet in today's world, learning has grown beyond the computers. Learners have different ways to learn such as watching a video, reading content on websites, writing an article, searching through the knowledge base, posting a thread and discussing it on a forum, building personal projects, and so on. Learning can happen anytime and anywhere—via learners’ phones and tablets, via Youtube, Linkedin, or any potential technologies that may emerge along their learning paths in the future. This paper discusses the evolution of eLearning standards and explores the future trends of the learning ecosystem.
  • 3. 2 Experience API Experience API, also known as Tin Can API or xAPI, is considered the next generation of SCORM and also is the latest eLearning standard. It's able to handle all the ways that people learn today. It redefined the scope of learning systems to account for all types of learning such as Quiz, Book, Forum Post, or Classroom. The Experience API is all about activity streams. It describes every ongoing activity and saves the information in a central store that any device can talk to. This central location is known as the Learning Record Store (LRS). An LRS could stand alone but there are more interesting possibilities when it’s paired up with an LMS. For example, learners could have a smartphone with a learning app installed. When they finish learning something in this app, the LMS sends data about this achievement to LRS. This is possible with SCORM too, but SCORM stores information simply this way: John completed a course on "New Hire Introduction" with a score of 90%. An Experience API-capable app could do way more than that. Aside from documenting the results of John's learning experience, Experience API stores additional details about the process through which John undergoes and then completes his learning experience. Experience API Digital Transformation John attempted "New Hire Orientation course". John experienced "Company Vision and Department structure". John experienced "Information Security Quiz". John answered "What does CIA stand for?" incorrectly. John completed "Information Security Quiz" with a score of 50%. Experience API describes how a learner undertakes and completes his learning experience like this:
  • 4. 3 With such detailed information, we can see where learners stumble most frequently, spend the most time, or where they give up. Besides storing messages in the form of "someone did something", Experience API includes other details such as the context and the results. The context adds additional meaning to the results. Because Experience API is many times more capable than SCORM, it now is a universal language that best describes a learner's learning experience, and it can revolutionize the way learning management works. Experience API Digital Transformation LMS LRS TIN CAN API Quiz Book Forum Post Classroom
  • 5. 4 One example usage of Experience API is Adaptive Pathway A learner chooses and completes an offline learning activity, such as a one-on-one discussion with the teacher. The teacher marked this activity as done. That information, after being fed into LRS, will trigger the unlock event for a particular e-learning module. These events and triggers, for example, could be voucher(s) for the next learning course. The end goal is to retain learners/customers. It will create a blended learning experience for the learners. This concept grows beyond traditional offline-only events, where learners might get boring with repetitive activities. One example usage of Experience API is Adaptive Pathway Digital Transformation Offline Learning LRS 1 0 0 1 0 0 1 1 0 1 0 1 0 1 LMS 1 0 0 1 0 0 1 1 0 1 0 1 0 1
  • 6. Learning Experience Platform – LXP By plugging LRS and Experience API into enterprise architecture, data across tools and technologies, or between online and offline, can be blended into a single and standardized format. This capability will offer real-time data dashboards and reporting tools, allowing for a 360-degree view of the learners and their experience. The full architecture forms what people call "Learning Experience Platform" (or LXP). It focuses on delivering a personalized learning experience that goes beyond the traditional LMS. It functions as the content aggregation layer between the organization's digital learning assets (online courses) and learning that happens outside of the LMS. This emerging trend is the direction that digital leaders are heading to. They improve their products and services, giving their customers a better experience. Focusing on customers/learners, they found that certain touchpoints need to be improved or that the expectation is changed. Learning Experience Platform – LXP Digital Transformation 5
  • 7. Learning Experience Platform – LXP Digital Transformation 6 LXP 2 Search Courses in Progress 5 Courses Completed 16h 25m Spent on Training 8 Trophies Earned Tai Le Tai Le Applications Director Applications Director, KMS Solutions Progress Marketing Basics I started my career as a network engineer. In the past 16 years, I coded, tested, and delivered applications. When I have nothing to do, I do road cycling Business English Project Management Advanced Budgeting Upcoming events
  • 8. Learning Experience Platform – LXP Digital Transformation 7 The "old" LMS mostly served as a central catalog of learning resources. If the content is not rich enough, it will search for the alternative. Today, given the bombardment of offerings from giants such as Google, Facebook, Youtube, there’s a rich variety of content, video, audio, and text at learners’ fingertips. Traditional LMS was merely static content, or a collection of static slides, courses, exams. Learners were pushed by trainers or teachers through the course in a linear manner. Now thanks to LXP, learners receive personalized recommendations based on their historical activities or their learning path. They may also discover popular courses that their peers took. This way, learners find the learning experience more engaging and useful. Content update in LMS takes time. Traditional LMS provides limited content or often fails to update fast enough. Whereas with LXP, administrators could add relevant and useful content from any source. Training designers now find it easier to add videos, slideshows, or blog posts to the platform for the learners to review or discuss as a required activity. The way people interact with technology now is different from the past. When learners want to learn something, they search for specific topics from the course catalog, from Youtube, from Webinars, blog posts, and other online content, at the exact moment they need them. If they want to go in-depth into a particular topic, they continue to dig deeper. Learners instinctively feel a sense of achievement once they pass a milestone or make certain progress. The leaderboard fulfills this need for recognition. It shows everyone's progress, allowing learners to know where they are in comparison with the crowd. Points, badges, trophies, and certifications reward learners for passing exams or completing courses and challenges. 1 2 3 4
  • 9. Conclusion Digital Transformation CONCLUSION Traditional learning management systems are falling behind. They aren't meeting the needs of new learning styles and the widespread adoption of mobile technologies. Now you should start thinking about unlocking new business capabilities with extensive integration at the technology platform level. Before you make any decision, consider your use cases or team up with a technology partner to explore the proof of values as there is no one-size-fits-all solution. Learner-focused and socially-enabled platforms will be the winner in the digital age. ABOUT KMS SOLUTIONS KMS Solutions works closely with leading software companies across the globe to bring the most advanced and innovative technologies to Asia Pacific. The focus is to help organizations achieve their business goals through world-class fit-for-purpose solutions and proven industry best practices. KMS Solutions’ success is ultimately measured by the positive impact that it makes to the client’s business. To learn more about us, visit: https://kms-solutions.asia/