Kabir Dutt is seeking a new position that allows him to utilize over 10 years of experience in the aviation industry, including roles as a Duty Manager, Sales & Marketing Manager, Senior Cabin Crew, and Team Leader. He has a bachelor's degree in business administration and certificates in production and inventory management. Kabir Dutt has strong leadership, communication, and problem-solving skills and experience managing teams and daily operations at airports.

1. KABIR DUTT
Email ID: kabirvdutt@hotmail.com / kabirvdutt@gmail.com
Contact no.: +971 50 1569911
Address: Flat no 407, Saleh Bin Saleh Al Hamoodi Bldg, Next to Sunrise Supermarket, Above EatMax Cafeteria, King Faisal
Street, Sharjah, United Arab Emirates
A dynamic individual experienced as a Duty Manager and a Sales & Marketing Manager with a wide experience in the
Aviation and Material Sales industry, I wish to strategically increase my horizons through strong persuasive,
interpersonal and communication skills. I am looking for an organization that can help me widen my opportunities to use
my expertise & vision towards the growth of the company.
Key Skills
• Over 10years knowledge and experience of the aviation industry - Passenger Management, Crew management,
Baggage Handling & Handling Offloading & Re-loading
• Excellent leadership skills
• Well acquainted with skills of management - Resource Management, Cost Optimization, Cost reduction and
containment, Multi-unit operations & Operations Budget
• Strategic thought process
• Excellent written and oral communication skills
• Detail & result oriented
• Good negotiating abilities
• Excellent Time management skills
• Proactive
• Team Building Abilities
• Certified Production and Inventory Control Manager (CPIM)
• Knowledge on Mergers and acquisitions
• Good IT skills
Professional Experience
CELEBI NAS Airport Handling Service Ltd, Mumbai India (07th
November – 28th June'2015 )
Position: Duty Manager / Duty Officer / Trainer for VISTARA Airlines & Celebi Nas
RESPONSIBILITIES:
• Training of new employees for Vistara Airlines & Celebi Nas
• Distributing and delegating staff where ever required to have a Seamless flow of passengers to & from the
Aircraft in the Airport and Vice-versa
• Maintaining daily reports and taking feedbacks from Passengers in-order to improvise the functioning of the
staff at the airport
• Being proactive in locating glitches, improvising and solving issues in to avoid negative feedback from Passengers
• Leading, Managing, Coaching and Inspiring a team of staff to create high performance cultures that ensures the
consistence delivery of World Class Seamless Service
• Organizing and attending weekly management meetings to discuss financial and day to day management issues
and to build a strong management infrastructure
• A mentor to Airport Services Agents and Assistants as and when required, in-order to give them confidence
and to impart the knowledge and experience necessary for the Agents/Assistant to progress within the

2. Airport Services Organization. Conducting performance reviews for the Airport Services Assistants so that the
review process is completed in a timely manner
RIGZONE Oilfield Drilling Equipment Trading LLC, DUBAI UAE (25th February, 2012 – 26th February, 2014)
Position: Sales & Marketing Manager
RESPONSIBILITIES:
• Internal & external relationship building
• Being proactive in locating and developing new business in line with the revenue and sales through the
appropriate media
• Strategize corporate sales Marketing promotional initiatives involving the budget with Operation and General
Managers of individual premises for each financial year and ensure that it is implemented by the sales staff
• Overseeing & distributing all incoming enquiries direct/indirect and ensure that each one is handled in a
proper and efficient manner
• Distributing and delegating every enquiry to appropriate team heads
• Ensuring the database is created, built up and updated
• Managing client shows and visits within the premises and out of the country
• Organizing and attending weekly management meetings to discuss, financial and day to day management
issues and to build a strong management infrastructure
• Coordinate with relevant departments on timely and accurate implementation and execution of events and
sell outs
• Creating, Delivering and Measuring promotional activities including staff incentives
• Researching market and related products
• Presenting the product or service in a structured professional way to face to face
• Liaising with suppliers to progress of existing orders.
• Attending team meeting and sharing best practice with colleagues.
• Responding to incoming emails and phone enquiries
• Cold calling to arrange meetings with potential customers to prospect for new business
• Negotiating the terms of an agreement and closing sales
• Checking the quantity of goods in stock
• Feeding future buying trends back to employees
• Making accurate rapid cost calculations and providing customers with quotations
• Recording sales and order information and sending copies to the sales office, or entering figures into a
computer system
• Negotiating on price, costs, delivery and specifications with buyers and managers
• Gaining a clear understanding of customers and providing customers with quotations.
FLYDUBAI, DUBAI, UAE (1st June, 2009 – 28th January, 2012)
Position: Senior Cabin Crew and Peer Support Crew
RESPONSIBILITIES:
• Lead a team of Cabin Crew and encourage them to create the most welcoming environment and deliver
outstanding level of Customer Service
• Lead, Manage, Coach and Inspire a team of Cabin Crew to create high performance cultures that ensures the
consistence delivery of World Class Service
• Empowering key decisions to get the best out of the Cabin Crew
• Managing staff with the ability to Coach, Mentor, Engage and develop others as well as being able to lead a
portfolio of business activities
• Being involved in all aspects of the management, from recruiting and training to reward and recognition
• Bringing ideas and enthusiasm while proactively seeking opportunities for continuous improvement to deliver even
greater results.

3. • Ensuring the Safety and Security of Passengers with the highest level of Customer Service
• Team Leader, Decision Maker , Motivator
• On-looking Duty Free Sales done by the Cabin Crew onboard and encouraging better ways of promoting products
and brands
• Designate other Colleagues to different allocations on board;
• Assisting and Managing Crew in articulating their personal goals for recovery by using, one-to-one and group
sessions;
• Assist Crew in working with their case manager or treatment team in determining the steps he/she needs to take
in-order to achieve these goals and self-directed recovery;
• Managing Crew in setting up and sustaining self-help (mutual support) groups;
• Utilize tools such as the Wellness Recovery Action Plan (WRAP) to assist crew in creating their own individual
wellness and recovery plans.
DNATA, DUBAI UAE (18th
December 2005 – 15th
May, 2009)
Position: Team Leader and Senior Passenger Service Agent
RESPONSIBILITIES:
• Planning daily operations at the Airport with fellow employees, for emergency situations and other changes that
occur at the airport
• Prepares and Manages the annual budget for the airport which is on a Business profit basis: which include
addressing a variety of revenue and expenditure factors such as facilities maintenance, aviation instrument
landing, navigational aids , communications, staffing , fuel supplies etc.
• Supervising staff involved in administration, budget accounting, maintenance of facilities , refueling and moving of
aircrafts, communication etc. : training staff , counselling , makes decision on discipline or dismissal.
• Maintaining and promoting strong interrelationships with fellow Airport users including hanger owners, leasing
tenants , fixed based operators, business and guest passengers and the general public
• Maintaining the inventory control for all aspects of the airport including purchases, bid preparations, inventory etc.
• Performing any and all operational functions; refueling airplanes; handles communications on take-off and landing
activities, performs maintenance on the taxiways, runways , lights etc - In operating the business makes
assignments and participating where most needed depending on the demands at the time.
• Handle all Customer Related Airport queries
• Monitoring On Time Flight departures
• Monitoring the Airside Load Management services
ACADEMIC CREDENTIALS
• Bachelor’s Degree in Business Administration (Major in Human Psychology) from Indira Gandhi National Open
University (2004-2006).
• XII CBSE Board majoring in Commerce and Arts, Equivalent to “A” Levels - Delhi Private School – Sharjah, UAE (2002
– 2004)
• General Education - International Certification of Superior Education (ICSE); St. Mary’s High School – Mount Abu,
Rajasthan, India (1996 – 2002)
• Completed an IATA Foundation Course with IABA (International Aviation Business Academy) – Knowledge Village.
•Completed the Galileo course at the Emirates Aviation College, Dubai.
•Completed Online Courses through Emirates Aviation College and having certificates
 Dangerous Goods Handling Course
 Airside Load Management Course
 Dangerous Goods for Passenger Handling
 Excellence in Service: Providing Superior Customer Service
 Self-Development: Increasing your Assertiveness at Work
 Information System Protection: Information Security

4.  Business Excellence: The Fundamentals of Quality
• Completed Online Courses through Flydubai e-learning system (AIMS) and having certificates:
 Leadership Communication Skills Course
 Leading and Communicating Course
 Difficult People – Workplace Environment Course
COMMUNICATION SKILLS:
• Excellent in presenting and communicating complex ideas clearly.
• Friendly, adaptable and committed to achieving complete client satisfaction.
COMPUTER SKILLS:
• Proficient in Microsoft Office (Microsoft Word, Microsoft Excel, Microsoft Power point, Microsoft Outlook)
ARTISTIC SKILLS:
• Excellent in Calligraphy, Craft & Painting, Automotive Designing and Music DJ
PERSONAL DETAILS
Passport no. : Z 2697531 (Valid from 16/04/2014 – Valid till 15/04/2024)
Nationality : Indian
Date of Birth : 27 December 1985
Place of Birth : Mumbai, India
Interests : Designing and Customizing Automobiles, Photography, Traveling to new places.
Languages : Fluent in English & Hindi, Portuguese, Farsi and a quick learner
Driving License : Yes ( UAE Valid till June 28th
,2017)