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Driving Business Process Performance
    Through Data Governance




1   © 2012 Kalido   I   All Rights Reserved I   August 14, 2012
Business Runs on Metrics, Processes & Data

                                         Performance
                                           Indicator



                                          End to End
                                           Process



                                            Process
                                             Steps



                                          Functional
                                         Applications



                                             Data
                                            Sources




2      © 2012 Kalido   I   All Rights Reserved I   August 14, 2012
Key Performance Indicators are Comparative

                                          Days Sales
                                          Outstanding

                                           End to End
                                            Process



                                             Process
                                              Steps



                                           Functional
                                          Applications



                                              Data
                                             Sources




3       © 2012 Kalido   I   All Rights Reserved I   August 14, 2012
Business Processes Define Outcomes

                                         Days Sales
                                         Outstanding


                                        Order to Cash



                                            Process
                                             Steps



                                          Functional
                                         Applications



                                             Data
                                            Sources




4      © 2012 Kalido   I   All Rights Reserved I   August 14, 2012
Process Steps Define Work Steps

                                                 Days Sales
                                                 Outstanding


                                                Order to Cash


                  Check
    Accept                             Pick             Pack
                 Product                                                 Billing   Shipping   Payment
    Order                             Product          Product
                Availability




                                                  Functional
                                                 Applications



                                                     Data
                                                    Sources




5            © 2012 Kalido     I   All Rights Reserved I   August 14, 2012
Functional Applications Automate Steps

                                                          Days Sales
                                                          Outstanding


                                                        Order to Cash


                        Check
     Accept                                   Pick                 Pack
                       Product                                                       Billing        Shipping        Payment
     Order                                   Product              Product
                      Availability




      Order                                                                                         Logistics and
                        Inventory               Warehouse and Logistics
    Management                                                                   A/R Applications    Transport
                       Applications                  Applications
    Applications                                                                                    Applications




                                                               Data
                                                              Sources




6                  © 2012 Kalido      I   All Rights Reserved I       August 14, 2012
Data Supports Functional Applications

                                                          Days Sales
                                                          Outstanding


                                                        Order to Cash


                        Check
     Accept                                   Pick                 Pack
                       Product                                                       Billing        Shipping        Payment
     Order                                   Product              Product
                      Availability




      Order                                                                                         Logistics and
                        Inventory               Warehouse and Logistics
    Management                                                                   A/R Applications    Transport
                       Applications                  Applications
    Applications                                                                                    Applications




7                  © 2012 Kalido      I   All Rights Reserved I       August 14, 2012
What’s Missing? Data Policies

                                                          Days Sales
                                                          Outstanding


                                                        Order to Cash

                                                           Data Policies

                        Check
     Accept                                   Pick                 Pack
                       Product                                                       Billing        Shipping        Payment
     Order                                   Product              Product
                      Availability




      Order                                                                                         Logistics and
                        Inventory               Warehouse and Logistics
    Management                                                                   A/R Applications    Transport
                       Applications                  Applications
    Applications                                                                                    Applications




8                  © 2012 Kalido      I   All Rights Reserved I       August 14, 2012
Biggest Winners: Cross-functional Process Owners


  High                                                                                  High


                                  Sr.                                    Strategic
                                 Exec                                   Processes

                                                                          Cross
                         Functional                                     Functional
                         Executive                                      Processes
 Metrics                                                                                 Data
Complexity                                                                            Aggregation
                        Operational                                     Operational
                        Management                                      Processes



                         Operations                                         Tasks


  Low                                                                                   Low




     9       © 2012 Kalido   I    All Rights Reserved I   August 14, 2012
Executive Dashboards Show Economic Impact




10     © 2012 Kalido   I   All Rights Reserved I   August 14, 2012
Enabling “What if” to Improve Key Indicators




11      © 2012 Kalido   I   All Rights Reserved I   August 14, 2012
Data Policies in the Context of Business Process




 12      © 2012 Kalido   I   All Rights Reserved I   August 14, 2012
Business Rules from the Consuming Process




 13      © 2012 Kalido   I   All Rights Reserved I   August 14, 2012
Define the Logic – Requirements Bridge to IT




 14      © 2012 Kalido   I   All Rights Reserved I   August 14, 2012
Technical Rules Make it Real




 15      © 2012 Kalido   I   All Rights Reserved I   August 14, 2012
Data Stewards Track Quality Against Rules




16      © 2012 Kalido   I   All Rights Reserved I   August 14, 2012
Dashboard Shows Data and Process Health




17     © 2012 Kalido   I   All Rights Reserved I   August 14, 2012
Drilldown Shows Violating Policies and Owners




18      © 2012 Kalido   I   All Rights Reserved I   August 14, 2012
Drill Down Exposes Rules, Systems, Owners
and Target Elements




19     © 2012 Kalido   I   All Rights Reserved I   August 14, 2012
Deeper Dive Shows More Detail for Better Direction




20      © 2012 Kalido   I   All Rights Reserved I   August 14, 2012
The Process Owner Can Raise Issues




21     © 2012 Kalido   I   All Rights Reserved I   August 14, 2012
Data Steward Can See Policy Violations in Their
Own View to Begin the Remediation Process




22      © 2012 Kalido   I   All Rights Reserved I   August 14, 2012
The Data Steward can Identify the
Process, Rule and System in Trouble




23      © 2012 Kalido   I   All Rights Reserved I   August 14, 2012
Finally Raising the Right Issue to the System Owner




24      © 2012 Kalido   I   All Rights Reserved I   August 14, 2012
And Showing the One System Causing Issues
in Perfect Order Performance




25     © 2012 Kalido   I   All Rights Reserved I   August 14, 2012
Driving Business Process Performance
     Through Data Governance




26   © 2012 Kalido   I   All Rights Reserved I   August 14, 2012

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Driving Business Process Performance Through Data Governance

  • 1. Driving Business Process Performance Through Data Governance 1 © 2012 Kalido I All Rights Reserved I August 14, 2012
  • 2. Business Runs on Metrics, Processes & Data Performance Indicator End to End Process Process Steps Functional Applications Data Sources 2 © 2012 Kalido I All Rights Reserved I August 14, 2012
  • 3. Key Performance Indicators are Comparative Days Sales Outstanding End to End Process Process Steps Functional Applications Data Sources 3 © 2012 Kalido I All Rights Reserved I August 14, 2012
  • 4. Business Processes Define Outcomes Days Sales Outstanding Order to Cash Process Steps Functional Applications Data Sources 4 © 2012 Kalido I All Rights Reserved I August 14, 2012
  • 5. Process Steps Define Work Steps Days Sales Outstanding Order to Cash Check Accept Pick Pack Product Billing Shipping Payment Order Product Product Availability Functional Applications Data Sources 5 © 2012 Kalido I All Rights Reserved I August 14, 2012
  • 6. Functional Applications Automate Steps Days Sales Outstanding Order to Cash Check Accept Pick Pack Product Billing Shipping Payment Order Product Product Availability Order Logistics and Inventory Warehouse and Logistics Management A/R Applications Transport Applications Applications Applications Applications Data Sources 6 © 2012 Kalido I All Rights Reserved I August 14, 2012
  • 7. Data Supports Functional Applications Days Sales Outstanding Order to Cash Check Accept Pick Pack Product Billing Shipping Payment Order Product Product Availability Order Logistics and Inventory Warehouse and Logistics Management A/R Applications Transport Applications Applications Applications Applications 7 © 2012 Kalido I All Rights Reserved I August 14, 2012
  • 8. What’s Missing? Data Policies Days Sales Outstanding Order to Cash Data Policies Check Accept Pick Pack Product Billing Shipping Payment Order Product Product Availability Order Logistics and Inventory Warehouse and Logistics Management A/R Applications Transport Applications Applications Applications Applications 8 © 2012 Kalido I All Rights Reserved I August 14, 2012
  • 9. Biggest Winners: Cross-functional Process Owners High High Sr. Strategic Exec Processes Cross Functional Functional Executive Processes Metrics Data Complexity Aggregation Operational Operational Management Processes Operations Tasks Low Low 9 © 2012 Kalido I All Rights Reserved I August 14, 2012
  • 10. Executive Dashboards Show Economic Impact 10 © 2012 Kalido I All Rights Reserved I August 14, 2012
  • 11. Enabling “What if” to Improve Key Indicators 11 © 2012 Kalido I All Rights Reserved I August 14, 2012
  • 12. Data Policies in the Context of Business Process 12 © 2012 Kalido I All Rights Reserved I August 14, 2012
  • 13. Business Rules from the Consuming Process 13 © 2012 Kalido I All Rights Reserved I August 14, 2012
  • 14. Define the Logic – Requirements Bridge to IT 14 © 2012 Kalido I All Rights Reserved I August 14, 2012
  • 15. Technical Rules Make it Real 15 © 2012 Kalido I All Rights Reserved I August 14, 2012
  • 16. Data Stewards Track Quality Against Rules 16 © 2012 Kalido I All Rights Reserved I August 14, 2012
  • 17. Dashboard Shows Data and Process Health 17 © 2012 Kalido I All Rights Reserved I August 14, 2012
  • 18. Drilldown Shows Violating Policies and Owners 18 © 2012 Kalido I All Rights Reserved I August 14, 2012
  • 19. Drill Down Exposes Rules, Systems, Owners and Target Elements 19 © 2012 Kalido I All Rights Reserved I August 14, 2012
  • 20. Deeper Dive Shows More Detail for Better Direction 20 © 2012 Kalido I All Rights Reserved I August 14, 2012
  • 21. The Process Owner Can Raise Issues 21 © 2012 Kalido I All Rights Reserved I August 14, 2012
  • 22. Data Steward Can See Policy Violations in Their Own View to Begin the Remediation Process 22 © 2012 Kalido I All Rights Reserved I August 14, 2012
  • 23. The Data Steward can Identify the Process, Rule and System in Trouble 23 © 2012 Kalido I All Rights Reserved I August 14, 2012
  • 24. Finally Raising the Right Issue to the System Owner 24 © 2012 Kalido I All Rights Reserved I August 14, 2012
  • 25. And Showing the One System Causing Issues in Perfect Order Performance 25 © 2012 Kalido I All Rights Reserved I August 14, 2012
  • 26. Driving Business Process Performance Through Data Governance 26 © 2012 Kalido I All Rights Reserved I August 14, 2012

Notes de l'éditeur

  1. Welcome to this Kalido Connect session on the Kalido Information Engine. I’m john Evans, director of product marketing, and in this session I will give you a high level overview of the Kalido Information Engine, so if you are new to Kalido this information will help you understand where Kalido fits with your data warehousing and business intelligence initiatives.
  2. The business context from the point of view of the consuming process
  3. System independent logic serves as IT requirements for how to assess and enforce compliance
  4. Each system may speak its own language, so requires its own rule set
  5. Welcome to this Kalido Connect session on the Kalido Information Engine. I’m john Evans, director of product marketing, and in this session I will give you a high level overview of the Kalido Information Engine, so if you are new to Kalido this information will help you understand where Kalido fits with your data warehousing and business intelligence initiatives.