This document describes Microsoft's FastTrack for Dynamics 365 program which helps organizations accelerate their Dynamics 365 implementations and go-live confidently. It does this through Success by Design, a prescriptive guidance framework based on Microsoft's experience from over 3,000 cloud deployments. Success by Design provides recommended practices, checklists, case studies and other resources. It also includes assistance from Microsoft experts who assess solutions for risks and help partners ensure their solutions are aligned to the product roadmap.
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FastTrack for Dynamics 365 Overview Partner Pitch Deck.pptx
1. FastTrack for Dynamics 365
Partner Presentation
Accelerate implementation
and go-live with confidence
2. We’re very impressed with the
FastTrack collaboration with
PowerObjects. In partnership with
Microsoft, both teams were able to
navigate and overcome unexpected
challenges with the greatest zeal.
– Liz Pham
Director, Global Product Management
HCL-PowerObjects
FastTrack for Dynamics 365 is a
customer success program
powered by the Microsoft
engineering team to enable
organizations to accelerate
Dynamics 365 implementations
and go-live with confidence
3. Based on Success by Design
Predictable Success
2.2x
higher usage of
Dynamics 365
Early Detection Proactive Guidance
The Dynamics 365 engineering team brings you the learnings and
experiences from 3000+ cloud deployments through Success by Design.
Success by Design is the prescriptive guidance - approaches &
recommended practices - and framework for designing, building and
deploying a Dynamics 365 solution.
It is grounded in fundamentals of good solution architecture and design,
product capabilities, and proven approaches to business process
transformation and implementation.
Designed around three core principles:
4. More and more customers are going live with FastTrack
45%
YoY average
increase in number
of FastTrack go-lives
FastTrack helped us
succeed with our cloud
migration and gave our
team confidence.
- André Vargas
Executive – Data Innovation
Creative Arts Agency
5. FastTrack for Dynamics 365 by annual spend
<$100K $100K - $300K >$300K
Dynamics 365 adoption resources
Success by Design on-demand training
Product TechTalks
Success by Design execution
Qualified implementation partner required
Customer nomination required
FastTrack Solution Architect backed
Microsoft-Led
Partner-Led
♦ Based on total billed spend over the contract coverage period GCC, GCR and Japan customers are currently served only in the $300K and above threshold
New Dynamics 365 Annual Spend♦
6. Implementation partner requirements
To request FastTrack guidance, partners must
Be the selected implementation partner of an eligible customer
Be a Gold or Silver status partner in the Cloud Business Applications
competency through
• Customer Engagement Option for Customer Engagement projects
• Unified Operations Option for Unified Operations projects
Ensure all project leadership team members (Solution Architects, Project
Managers, Lead consultants, etc.) complete the Success by Design training
and knowledge check prior to project initiation
7. Help customers realize better business results
Implement high-
quality solutions
Go live with
confidence
Incorporate
recommended
practices for
implementations
Enhance your
credibility
9. Another project methodology? Do we really need that?
Not an uncommon reaction to our first internal presentations of
Success by Design. But while Success by Design is all about our
projects, it’s less about theory and more about ensuring the best
outcome for our daily business.
At ORBIS, we deliver successful Dynamics projects for more than
fifteen years, but we always look for ways to improve. Success by
Design provided us with a clear cut, comprehensive, yet simple
template for quality assurance that helps our team and improves our
cooperation with Microsoft in FastTrack engagements.
Best of all—instead of having to change our existing workflows and
adding convoluted methodology requirements (here’s looking at you,
SureStep!), Success by Design easily integrated with our preferred
practices and works well with different methodologies.
What’s not to like?
– Martin Fahrnberger
Managing Partner
ORBIS Austria GmbH
10. Align with the proven Success by Design prescriptive guidance
Initiate
Get ready to start
Requirement Analysis
Project Governance
Fit-gap analysis
Customer-Kick-off
…
Solution Blueprint review
Prepare
Deploy
Testing & Acceptance
Go-live planning
User readiness
Cutover planning
…
Go-live readiness
Operate
Live
Solution health
Usage
Maintenance
…
Post Go-live review
Implement
Design & Build
Code
Configure
…
Data Modeling
Integration
Solution Performance
Security Modeling
…
Note: The activities shown are a subset of a
complete implementation project.
11. Dynamics 365
Implementation Guide
Collective experience gained through
thousands of Dynamics 365 implementations
General
guidance
Product
guidance
Checklists
Case
studies
Recommended
deliverables
Conceptual
graphic
support
Highlights
References to
other guidance
Guide
Experience
Available at: https://aka.ms/d365implementationguide
12. Get Trained on Success by Design
Project
Managers,
Lead
Consultants
Knowledge check
20 mins Forms-based assessment
FastTrack Partner Architect Bootcamp
25 hrs Success by Design aligned 5-day architect training
88 Net Satisfaction Score
1000+ Partner architects trained
Success by Design training
4 hrs Virtual Instructor-led training
aka.ms/D365FastTrackSbDTraining
Solution
Architects
14. Knowledge vault
FastTrack implementation
portal
Product telemetry
Assess risks
FastTrack Expert
Recommend practices and
implementation patterns
Test preproduction
solution health
Access guidance and tools created by engineering
Checkpoint
submissions
Partner
15. Align with product roadmap
Success by Design
focuses on the project
roadmap and project
success versus the short-
term tactical, this allows
us to see the road ahead
with a proactive
mindset.
– Bryan Gorby
Senior Technical Architect
Hitachi Solutions
FastTrack experts will
Facilitate your access to the product roadmap
Assess the design to ensure your solution is aligned to the
roadmap
Help identify new features and product capabilities to optimize
your architecture
16. Go live with confidence with assistance from the
FastTrack team
17. Based on the proven Success by Design prescriptive guidance
Initiate
Get ready to start
Requirement Analysis
Project Governance
Fit-gap analysis
Customer-Kick-off
…
Solution Blueprint
Prepare
Deploy
Testing & Acceptance
Go-live planning
User readiness
Cutover planning
…
Go-live readiness
Operate
Live
Solution health
Usage
Maintenance
…
Post Go-live
Implement
Design & Build
Code
Configure
…
Data Model Design
Integration Design
Solution Performance
…
FastTrack for
Dynamics 365 gave us
access to experts and
saved us a ton of time.
– Russel Palmer
Director of Applications
USI Insurance Services
Success by Design
workshops
Note: The activities shown are a subset of a
complete implementation project.
Findings &
Recommendations
18. Double check your final plans
The cost saving that TNA
have had as part of
FastTrack helping in the
data migration process
has been well over
$100K.
– Pravin Singh
CIO
tna solutions
FastTrack experts assess your architecture to
Provide practical guidance on cloud deployment
Identify and avoid common implementation pitfalls
Recommend a remediation plan to mitigate risks and overcome
blockers
20. Grow your customer’s confidence and build your credibility
With FastTrack, we were able to get
the help we needed to go from zero
tech to state-of-the-art tech faster
than we ever imagined.
- Tim Gryder
Intimidator
Customers have embraced the
process as it gives them extra
assurance that a governance group
is peer reviewing their
implementation.
- Rami Mounla
Solution Architect
MVP, DXC
21. Help customers realize better business results
Implement high-
quality solutions
Go live with
confidence
Incorporate
recommended
practices for
implementations
Enhance your
credibility
23. Get on the road to success
Nominate your customer for FastTrack at: aka.ms/ftnomportal
Review partner portal for FastTrack resources: aka.ms/Dynamics365FastTrack
Sign up for Success by Design training: aka.ms/D365FastTrackSbDTraining
Source: The data point of 2.2x higher usage of Dynamics 365 is based on data analysis by the FastTrack team on the MAU of FastTrack tenants vs non-FastTrack tenants for above 500 seats.