1. KARALEE HAJJAR
3319 West 13th St N, Wichita, KS 67203 H: 316-993-4834 C: 316-993-4834 karakreie@hotmail.com
PROFESSIONAL SUMMARY
Sales Manager experienced in all facets of inside sales, outside sales, customer service and training. Customer-
oriented with superior time management skills.
SKILLS
Self Directed Learner Extensive personal network
Highly Motivated Positive and upbeat
Strong Work Ethic Team Player
Strong Sales Background POS SIMS expert
Fluent in Excel and Word Analytical problem solver
High-performing sales teams Strong interpersonal skills
Goal-oriented Empowers high-performing sales teams
Customer relations Multi-operations management
Vendor sourcing and negotiations New product introductions
Process improvement Inventory control
Strategic planning
Results-oriented
WORK HISTORY
Store Manager- West Branch, 01/2006 to 10/2007
State Beauty Supply – Wichita, Ks.
Promptly resolved all customer requests, questions and complaints
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and
security practices
Built relationships with customers and the community to establish long-term business growth
Attended sales training camp and brought best practices leadership back to the company
Purchased Inventory weekly
Received and checked off incoming freight
Self-taught on industry knowledge
Performed all opening and closing operations
Increased sales at first location by 110% in 1 year
Store Manager- East Branch, 10/2007 to 08/2008
State Beauty Supply – Wichita, Ks
Supervised one associate
Purchased weekly inventory
Became an OPI specialist and trained 8 employees monthly on new products and sales
Performed opening and closing operations
Assisted customers with all purchases and questions
Responsible for all Merchandizing
Accepted freight
45% sales growth
Set up for sales events
Oversaw sales and merchandizing for 2 satellite locations with a total of 3 employees
Responsible for interviewing, hiring and terminating
Store Manager, 08/2008 to 09/2009
Beauty Alliance – 2020 N Woodlawn, Wichita, Ks. 67208
Supervised a sales force of 7 associates
2. Planned and directed staff training and performance evaluations
Trained all incoming sales team members
Contacted customers by phone and email in response to inquiries
Promptly resolved all customer requests, questions and complaints
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and
security practices
Built relationships with customers and the community to establish long-term business growth
Attended sales training camp and brought best practices leadership back to the company
Lead inventory evaluations
Aid in store set up and merchandizing
Responsible for inputting customer orders for delivery
Performed shipping/receiving responsibilities
Responsible for hiring process
Inventory Control
Corresponded with home office on incoming/outgoing store to store transfers
Sales Manager, 09/2009 to 9/2015
State Beauty Supply – 7011 W Central, Wichita, Ks. 67212
Supervised a sales force of 30 sales associates.
Developed a comprehensive training program for new sales associates
Planned and directed staff training and performance evaluations
Trained all incoming sales team members
Contacted customers by phone and email in response to inquiries
Promptly resolved all customer requests, questions and complaints
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and
security practices
Built relationships with customers and the community to establish long-term business growth.
Attended sales training camp and brought best practices leadership back to the company.
Boosted gross yearly sales from $900,000 to $5.5 million from 2009 to 2015
Drove the short-term and advanced promotional planning processes.
Took over Operations in 2013
Led warehouse improvement initiatives to advance operational efficiencies
Received, stored and shipped goods and materials
Directed 4 warehouse shipping associates
Created company policies, procedures and training schedule
Account Manager, 11/2015 to Current
DocuForce, Inc- 8343 E 32nd St., Wichita, Ks 67226
Conduct Business to Business Sales
Create Sales Proposals
Cold Call potential clients to obtain sales
Completed sales training on software solutions at Canon Corporate Offices
Build relationships with clients to establish long term business growth
Conduct quarterly customer retention checkup calls
Develop in depth understanding of company products, industry trends and competition
Provide full customer service and support to resolve any issues that are not fixed by customer service
department
Train groups of customers on product capabilities and extended services
