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3. 1
INTLCO QUALITY CONSULTING / COMPANY PROFILE
© 2018 INTLCO . All rights reserved.
Who we are
International Co. for ISO Services Consulting is a
leading business process improvement and
management consulting/Training firm, established in
2012, headquarter Amman fundamentally founded to
help organizations to be significantly more efficient,
effective and financially profitable.
We provide best practices business optimization
solutions to implement address process, technology &
organizational improvements.
INTLCO facilitates, enhanced competitiveness through
multi-faceted interventions leading to Business
Improvement through consulting, people, process and
operational assessments, benchmarking and resource
provisioning through Quality Outsourcing.
We carefully select our consultants in order to offer our
customers foremost quality of expertise together with
extensive experience of industry practices.
Our consultants/Trainers have substantial track record
of executing major consulting/training assignments,
not only on national level but also at international
levels, involving organization wide deployment, multi
geography and on advisory mode for continuous
process improvement and achieve success
4. INTLCO QUALITY CONSULTING / COMPANY PROFILE
Our Services
TRAINING
Focused on
Business
Optimizations
and
Improvement
Principles
CONSULTING
Focused on helping
Organizations towards
their journey of
deploying Best Practices
for Business Excellence
OUTSOURCING
Focused
towards helping
Organizations
towards
Capacity
Building
2
© 2018 INTLCO . All rights reserved.
6. INTLCO QUALITY CONSULTING / COMPANY PROFILE
BUSINESS
TO
BUSINESS BUSINESS
TO
GOVERNMENT
BUSINESS
TO
INDIVIDUALS
BUSINESS
T
O
INSTITUTES
skills in
in
dividuals
Building bus
inesscritical
knowledge
fo
r skill buildingIntegrati
ng
body of
Processim
p
rovem
ent
facilitatingbusin
ess excellence
Facilitating
projects
in benefits r
ealization
4
Our Market Segments
© 2018 INTLCO . All rights reserved.
8. 6 INTLCO QUALITY CONSULTING / COMPANY PROFILE
Training Offerings
ISO Management Systems
• ISO 9001 – Quality Management System
• ISO 14001 – Environment Management System
• OHSAS 18001 – Health & Safety Management System
• ISO 22000 – Food Safety Management System
• ISO 17025 – Laboratory Management System
• ISO 22301 – Business Continuity Management System
• ISO 31000 – Enterprise Risk Management System
• ISO 20000 – IT Service Management
• ISO 27001 – Information Security Management System
• ISO 28000 – Supply Chain Security Management System
• ISO 10002 – Customer Satisfaction Complaint Management System
• ISO 10015+ Training Quality Management: Guidelines for Training
• ISO 29990 Education & Training (Learning & Development)
For all the listed standards, we offer the below trainings
• Awareness Training
• Implementation Training
• Internal Audit Training
• IRCA Accredited Lead Auditor Training
Business Process Improvement
& Business Strategy
• Introduction to Lean Six Sigma
• Lean Six Sigma Green Belt
• Lean Six Sigma Black Belt
• Master Black Belt
• Lean Healthcare
• Lean Warehousing
• Enterprise Risk Management
• Enterprise Performance Management
• Project Management
• Balanced Scorecard
• Business Process Management
Food Safety
• Basic Food Hygiene Courses
• HACCP
• HALAL
• BRC
• FSSC 22000
• International Legistlations
Business Excellence
• CMMI- Capability Maturity Model Integration
• EFQM
Trainings Offered
• Basic Assessor Training
• Internal Assessor Training
• EFQM Assessor Training
• Master Assessor Training
© 2018 INTLCO . All rights reserved.
9. HSE-Health, Safety & Environment
• NEBOSH IGC
• NEBOSH OIL GAS
• NEBOSH Environment Diploma
• NEBOSH International Diploma
• IOSH
• First Aid
• HAZOP-HAZID
• Safety Officer Course
• Construction Site Specific
Course
• Qatar Construction Standards
• NFPA
• NSC
• Safety on Heights
• NDT
Wilson Learning Sales Training
• Sales Effectiveness
• Leadership
Effectiveness
• Individual Effectiveness
Management & Leadership
• Business Continuity Management System
• Innovative Problem Solving & Decision
Making
• Leading High Performance Teams
• Strategic Thinking, Planning & Execution
(Balanced Scorecard Approach)
• Supervisory Management Skills
7
Language Courses
• Business Writing
• Technical Report Writing
• Business English
Soft Skills
• Negotiation Skills
• Customer Service
• Conflict Management
• Communication Skills
• Presentation Skills
© 2018 INTLCO . All rights reserved.
10. INTLCO QUALITY CONSULTING / COMPANY PROFILE8
Benefits of Workforce Development through Training &
Certification :
• Certification for Career Progression
• Increased Productivity & Performance of the Workforce
• Focused Training Spends
• Improved Credibility with Clients & Partners
• Benchmark for Hiring & Promotion
• Build Organization Quality Culture
• Attrition Control and Retention
• Assess industry development &
identify new course
• Prepare course material
& delivery through multiple channels
• Continously audit & upgrade existing
courses
CONTENT
CREATION
• Host workshops
• Evaluation of candidates
• Obtain feedback & customer
satifaction score, provide inputs in
solution development program
DELIVERY
• Identify & Analyze customer needs
• Design solutions aligned to industry
standards
SOLUTION
DEVELOPME NT
Training Approach
© 2018 INTLCO . All rights reserved.
12. Consulting
Services
INTLCO is a trusted consulting partner to organizations of
all sizes from small to start-ups to large, complex Fortune
500s.
INTLCO works with organizations across various
industries, for enterprise-wide deployment of process
improvement and quality initiatives using various models
like ISO Management System, Lean Six Sigma, Project
Management from PMI, Risk Management, HSE to name
a few.
INTLCO has designed its offerings, to help organizations
align their strategic objectives with day-to-day business
and operational goals. Our services aid companies to
reduce cycle time, increase productivity and improve
quality of service delivery and processes.
10 INTLCO QUALITY CONSULTING / COMPANY PROFILE
© 2018 INTLCO . All rights reserved.
14. INTLCO QUALITY CONSULTING / COMPANY PROFILE12
We understand that business success starts with people.
And we’ve consulted hundreds of businesses, applying the
required standards to each, so we can genuinely
benchmark the business performance.
We’ve also trained thousands of individuals who practices them
at their professional work life and know we can take you
from beginner to Management System expert quickly –
wherever you are on your learning journey, we can tailor
training to you and your business
Why
© 2018 INTLCO . All rights reserved.
16. 14 INTLCO QUALITY CONSULTING / COMPANY PROFILE
As business pressures intensify, one thing is clear: success will
demand not only new skills and strategies but also new
standardization perspectives on how to build a strong business. This
is the “smart-business” difference.
INTLCO has a 100% certification record in working
with companies implementing Management Systems since many
years. But that is not just what we do.
Our expert teams work with organizations of all sizes and every type of activity - from
leading multinationals to small, innovative start-ups with a proven record in not
just achieved certification for our client’s management systems but in going
further to establish a ‘Lean Business Management System’ that is
working for the business, tailored to the business and benefiting the business.
For years, INTLCO has been sharing its knowledge with clients in the region.
Our clients gain from our vast experience both domestically and internationally
across a broad spectrum of industries.
ISO Certification Consulting
31000
RISK
27001
INFORMATION
SECURITY
20000
IT SERVICE
28000
SUPPLY
CHAIN
SECURITY
39001
ROAD
TRAFFIC SAFETY
22301
BUSINESS
CONTINUITY
BUSINESS
RISK &
SECURITY
50001
ENERGY
14001
ENVIRONMENT
SA 8000
SOCIAL
ACCOUNTABILITY
20121
SUSTAINABLE
EVENTS
26000
SOCIAL
RESPONSIBILTY
BUSINESS
SUSTAINABILTY
9001
QUALITY
17025
LABORATARY
55001
ASSEST
MANAGEMENT
18001
HEALTH
& SAFETY
22000
FOOD
SAFETY
10001-2-3
CUSTOMER
SATISFACTION
BUSINESS
ASSURANCE
29990
TRAINING
& EDUCATION
© 2018 INTLCO . All rights reserved.
18. 16 INTLCO QUALITY CONSULTING / COMPANY PROFILE
ASSESS
• Strtategy
• Metrics
• Gap Analysis
• Value Stream
Mapping
PLAN APPLY SUSTAIN
• Executive
Sposnsorship
Opportunity Priorization
• Training
• Team Building
• Quick Wins
• Lean
• Six SIgma
• Innovation
• Replication
• Validation
• Rewards & Recognition
• Review
By implementing Lean Six Sigma and business process
management concepts and training in your organization, you will
benefit from a streamlined organization in terms of people,
processes, technology and the underlying strategy and objectives.
Leading companies as Xerox, Caterpillar, BMW, GE, HP, Citigroup,
American Express, DHL have already engaged in implementing
lean culture and training.
Specialized Areas
• Education - Healthcare - Government - Manufacturing- Energy-
Warehousing – Defense – ICT
• Disaster & Emergency Management
Lean Six Sigma
In today’s market, organizations are scrambling to find ways to
enhance revenues and to reduce costs. But knowing which projects
to select for the best and fastest returns presents a challenge
to organizations whether at the beginning of a Lean Six Sigma
implementation or needing to re-energize a current program.
To address this need for speed and better return-on-investment,
INTLCO practice a comprehensive deployment methodology.
The approach establishes an enterprise’s process improvement
needs up front, thus ensuring that resources are directed at
projects with the biggest enterprise impact on competitiveness and
financial performance.
© 2018 INTLCO . All rights reserved.
20. Business
Excellence
18 INTLCO QUALITY CONSULTING / COMPANY PROFILE
EFQM
The EFQM Excellence Model is a non-prescriptive framework for
organizational management systems, promoted by EFQM (formerly
known as the European Foundation for Quality Management)
and designed for helping organizations in their drive towards being
more competitive. The Model is regularly reviewed and refined: the
last update was published in 2013.
Regardless of sector, size, structure or maturity, organizations need to
establish appropriate management systems in order to be successful.
The EFQM Excellence Model is a practical tool to help organizations do
this by measuring where they are on the path to excellence; helping
them understand the gaps; and then stimulating solutions.
EFQM
ASSESSMENT
PROCESS
PLAN THE
ASSESSMENT
TRAIN THE
PARTICIPANTS
CONDUCT THE
ASSESSMENT
DEVELOP
ACTION PLANS
AGREE
PRIORITIES
MONITOR
PROGRESS
ENGAGE
MANAGEMENT
TEAM
© 2018 INTLCO . All rights reserved.
21. 19
CMMI-Capabilty
Maturity Model
Integration
CMMI® is one of the time tested process improvement
model implemented in organizations to establish
standardized processes, achieve consistency across
teams and achieve repeatable performance.
This model helps integrate conventionally separate
organizational functions, set process improvement
goals and priorities, provide guidance for quality
processes and provide a point of reference for
appraising current processes. By implementing CMMI®,
organization understands its process performance by
measuring the improvement quantitatively.
© 2018 INTLCO . All rights reserved.
22. 20 INTLCO QUALITY CONSULTING / COMPANY PROFILE
© 2018 INTLCO . All rights reserved.
HALAL
Basically all food items are Halal, except those which are declared
Haram as per Shariah (Islamic Law), including, pork, animals
slaughtered improperly, ethanol and other intoxicants, carnivorous
animals, blood, contaminated & hazardous food, any other Non-Halal
sourced in-gredient or raw material!, etc.
The Halal market does not only include Food products & Food
services, but also Pharmaceuti-cals, Cosmetics, Persona! care
products, Animal & Poultry feed, Leather products, Apparel, Tourism &
Hospitality, Banking, Finance, Takaful and Logistics.
Halal Certified; Guarantee of Quality, Hygiene & Safety compliance.
Halal Certified; Obligatory for Muslims - Preferred by non-Muslims.
Halal Certified; An internationally recognized & established Brand.
Halal Certified; Demand of 1.7 billion consumers worldwide.
Halal Certified; A sales booster, to enter 3 trillion dollar Global market.
HalalCertified; Able to enter countries with obligatory Halal requirements.
Halal Certified; Removes non-tariff barriers.
Halal Certified; USP to market products to Halal consumers.
Halal Certified; Discharging your responsibility to supply Authentic Halal.
HalalCertified; Adds Value to your product.
Halal Certified; Enhance your consumer confidence.
Halal Certified; Benefit for World & Hereafter..
0 The Need for HALAL Certification
The food industry evolved from Organic to Processed Food, Freshly
prepared to Frozen Food, Home Cooked to Fast Food and now
Genetically Modified Materials cintained Foods.
This evolution necessitated innovative methods of production, canning,
freezing and dehydrating techniques which led to the loss of natural
flavors, aromas, colors and change in the texture of food.
This loss was supplemented by the addition of Flavorings;
Aromas;Colorants; Emulsifiers; Stabilizers; Preservatives and
numerous Additives.
Scope of our HALAL Certification services
Food, Beverages, ingredients, Additives, Confectionery, Dairy, Food
Service establishments, Meat & Poultry Abattoirs, Neutraceuticals,
Pharmaceuticals, Cosmetics, Persona! Care, Animal & Poultry Feed,
Leather, Apparel , Hospitality & Tourism , Banking & Finance ,
Takawful , Logistics, etc.
Benefits of Halal Certification Partners & Representations
IHCP is the partner & representative of globally recognized halal
authorities & bodies like "Halal International Authority (HIA)'; for the
MENA and Far Eastern Region, which is a GAC Accredited & ESMA
approved body, also recognized by MUI Indonesia and MUIS
Singapore. lHCP is also the partner of"Halal lndia (Pvt) Ltd" which is
a JAKIM Malaysia and also MUIS Singapore recognized Halal Body.
23. 21 INTLCO QUALITY CONSULTING / COMPANY PROFILE
• ERM Capability Assessment & Roadmap
• Risk Appetite Definition
• ERM Policy Development
• Enterprise Risk Assessment
• End-to-End ERM Design & Implementation
• ERM System Selection & Implementation
• Risk Analysis & Quantification
• Risk Transfer Mechanisms
Risk Management
ERM is a capability that involves identifying, measuring,
monitoring, reporting,and responding to risks across an enterprise
in a way that is aligned with the enterprise’s objectives and risk
appetite. ERM should address all major risk types including
compliance, financial, hazard, operational, as well as strategic
risks across all major business units and functions within an
enterprise. ERM emphasizes value creation as well as value
preservation and the application of risk quantification techniques to
develop risk portfolios using measures such as Cash Flow at Risk
and Earnings at Risk.
Why implement
ERM?
In recent years, more than ever, senior management has been searching
for better ways to make informed decisions in order to achieve their
business objectives. This has commonly been assisted through risk
management practices. The gradual transition from conventional risk
management to all encompassing Enterprise Risk Management (ERM) has
enabled senior management to be aware of the risks to which it is
susceptible, while developing plans designed to respond to these very risks.
ERM has also gained substantial momentum because of the growing
importance of solutions for compliance and regulatory norms. The
introduction of ERM by competitors, challenges posed by new ore merging
products and the dynamic nature of business risk.
Risk Services
© 2018 INTLCO . All rights reserved.
25. 23 INTLCO QUALITY CONSULTING / COMPANY PROFILE
Balanced
Scorecard (BSC)
Our consultants will work with your executives and top
management to facilitate strategy formulation, development and
implementation. We will provide you with the necessary
methodology, tools and analysis for your organization to benefit
from today’s opportunities. This will help you improve your
business and enhance your current organization efficiency and
effectiveness. The end results will be a new short and long-term
strategy mapped in executable action plans and workable
framework, such as the Balanced Scorecard (BSC).
Strategy Building
© 2018 INTLCO . All rights reserved.
26. 24
HSE Consulting
We make your working environment as safe as possible by carefully
performing Health, Safety & Environment assignments through a range of
international best practices, we ensure that organizations have effective
occupational health and safety systems in place to protect employees,
generate customer confidence and enhance your business reputation.
Where does our specialization lie?
We specialize mainly in the Oil & Gas, Construction & Engineering,
Banking, Healthcare, Textile, Garment, Power Generation, Solar systems,
Government, Education, Information Communication Technology and
Manufacturing sectors etc.
HSE Consulting Services
• Quantitative Risk Assessment
• Air Quality Management Studies
• Noise Management Services
• Water quality monitoring
• Fire Risk Assessment
• Environment Impact Assessment (EIA)
• Environment Management Plan (EMP)
• HSE Audits
• Project OHS support - Bridging, Contractor
management, auditing and assurance;
• Safety Case development;
• HAZID, SIMOP, HAZOP, risk reviews and
studies;
• Emergency Response & Crisis Management;
• Behavioral & Cultural Safety assessments and
development of systems to support
• Incident investigations and management.
• Asset Integrity Management
• Construction Safety
• Provision of Contract OHS and HSE Specialists
© 2018 INTLCO . All rights reserved.
27. INTLCO QUALITY CONSULTING / COMPANY PROFILE25
• Sustainability Advise
• Research
• Stakeholder Identification and Consulting
• Project Management
• Sustainability Reporting
• GRI-Global Reporting Initiative
• Sustainability Certification
Sustainability
Consulting
Translating Sustainability into Organizational terms
Strategic Sustainability Consulting provides organizations with the tools
and expertise they need to actively manage their social and
environmental impacts. We specialize in helping under-resourced
organizations implement sustainable solutions usually reserved for large,
multinational companies.
© 2018 INTLCO . All rights reserved.
28. 26
Training
Need Analysis
Towards Effective Training Plan
An independent impartial TNA is a sound investment for any training
department, helping to ensure that the training investment you are
about to make will produce the maximum results.
INLTCO will also ensure that your employees are aware that their
input into the training is vital at the every stage. Our aim is to design
a program for each person’s specific needs, which supports their job
role and ensures they remain motivated, thus helping you to
maximize the return on your investment.
TRAINING NEED
ANALYSIS
REPORT SUBMISSION
& COURSE DESIGN
DELIVERY
& EVALUATION
• Staffs to be assessed
based on their roles
• Gap Analysis on their
current and expected
skills
• TNA Report with the
bridge
• Course design based on
competence level
• Schedule of courses for
all identified employees
• Evaluation post
workshop
© 2018 INTLCO . All rights reserved.
29. 27
Key Clients -
• AL Ayyan Group for Food Manufacturing - JO
• Philadelphia Pharmaceutical Company - JO
• Arab Weavers Union Company PLC - JO
• Al ZAY Ready Wears Co PLC- JO
• EXA Petroleum Ltd. - UAE
• SCANTECH Group Ltd - UAE
• Golden Wealth for Oil Products Ltd
• Golden Coast for Oil Products and
Transportation ltd
• Marka Islamic Private Hospital - JO
• Meddle East Eye Hospital - JO
• Creative Sources for Training and Consultation
- KSA
• Plaza Holidays L.L.C - JO
• Plaza Tours L.L.C - JO
• AL Ateed Co. for General Contracting Ltd - JO
• AL-Tala Al Nadhid for General Contracting Ltd
- JO
• Horizons Engineering Switch gear Mfg
• Babel for Energy Equipments Ltd - JO
• Toor Sena'a for General Contracting Ltd - IQ
• Jackson Trading Co. - JO
• Parfai Investment Group - JO
• Wadi El Seer for Cables Co. - JO
• Middle East Recruitment Co. - JO
• Ministry of Education - OM
INTLCO QUALITY CONSULTING / COMPANY PROFILE
2017
© 2018 INTLCO . All rights reserved.
30. Muscat - OmanAbu Dhabi – UAE
© 2018 INTLCO . All rights reserved.
Riyadh - KSA
P.O Box. 930486
3rd Flr., Faisali Club Bldg., Gardens,
Amman 11193, Jordan
Tel. (+962) 6 5511186
Fax. (+962) 6 5511891
Mob. (+962) 77232310 / 70
info@iso-jo.com | www.iso-jo.com
Our Offices
Head Office