1. KAREN GRAY-HILL
47 Spruce Street (860) 881-8160
Manchester, CT 06040 KarenGray159@hotmail.com
SUMMARY OF QUALIFICATIONS
 Creative and determined Business Administration graduate offering expertise in the Health
Care.
 Knowledge of Medical Terminology, Information Technology, Spreadsheet Application, and
Management Fundamental.
 Excellent Communication Skills with the ability to adapt to a changing environment.
 Extensive Customer Service experience with leadership capabilities.
EDUCATION
Colorado Technical University, Colorado Springs, Co. November 2013
B.S. in Business Administration with a Concentration in Health Care Management
Magna Cum Laude
WORK EXPERIENCE
Horizon Services Company East Hartford, CT. January 2007 – January 2014
Quality Assurance Inspector/Supervisor/Event Manager
 Inspected quality of work performed by employed technicians
 Attended meetings, conference and seminars for promoting new business
 Supervised project work for construction and janitorial cleaning
 Managed technicians during football season events
 Prepared for events, recruited staff for events, and managed a maximum of forty staff
members
East Hartford WIC, East Hartford, CT. May 2011
Assistant Manager
 Facilitated staff hiring process for organization
 Coordinated paper work for qualified families
 Performed data entry as it related to accepted families
Eastern CT. Health Network, Manchester CT. September 2011
Secretary
 Entered information into electronic system after each lecture
 Prepared conference rooms for the doctor’s lecture
 Filed documentation alpha and numeric
 Handled confidential information
TRAINING & CERTIFICATIONS
Occupational Safety and Health Administration
OSHA 10 Certification
General Industry Safety and Health