Karen Holt is a sales and marketing professional with experience in pharmaceutical sales, special events marketing, academic instruction, and boutique merchandising. She has strengths in organization, communication, creativity, interpersonal skills, negotiation, client management, event management, and market analysis. Her career highlights include new product launches, territory management, product education, and client value assessment. She is seeking a sales or marketing role where she can apply her customer focus, relationship building, and strategic thinking.
1. KAREN S. HOLT
415 ChurchStreet∙ Unit 2411 ∙ NASHVILLETN 37219
865.237.0768 ∙ karensholt1@gmail.com
SALES AND MARKETING PROFESSIONAL
Customer-oriented, strategic-thinkingsales professional with experiencein buildingrelationships,challengingcustomers,cultivating
partnerships,retainingtop accounts and growingprofit channels by establishingtrust. Possesses a diversebackground in the
Pharmaceutical Sales Industry,Special Events Marketing/Management and Academic Instruction. Persuasive,self-motivated
individual with expertisein expandingnetwork connections, successfully introducingproducts,educatingclients,implementing
pricingstrategies,developingnew market territories and proactively identifying customer needs to deliver solutions.
STRENGTHS:
� Advanced Organizational Skills � Stellar Written/Verbal Communication Skills � Creative‐thinker
� OutstandingInterpersonal Skills � Expert Negotiator
CAREER HIGHLIGHTS:
� ClientValue Assessment � New ProductLaunch � Territory Management
� ProductEducation � Market Analysis/Development � ClientManagement
� Event Management & Promotion
PROFESSIONAL EXPERIENCE
MARKETING COORDINATOR - Contract
Perfection Group, Nashville, Tennessee January 2016-April 2016
Established marketing/customer care division of Nashvillelocation by reachingcustomer baseinherited from acquisition of
an existing business by initializing/ conductingface-to face meetings with facility managers to gather information about
quality of customer serviceto gage overall customer satisfaction/experienceas a Perfection Group customer and prepared
information via a written report.
Researched and identified area businesses by county/industry and by appropriatefitand generated /continuously updated
listas potential businessprospects and generated lists of businessesfor marketingcampaigns designed to reach
specific/targeted businesses by industry as partof a company –wide, directvia mailer marketingeffort to increasecompany
footprint, and followed –up to set face-to face appointment
Networked with area Chambers of Commerce, Directors of Business and Economic Development, and utilized
personal/professional network baseto schedulemeetings to provideinformation aboutPerfection Group and to increase
company presence in the greater Nashvillearea.
BOUTIQUE SET-UP SALES/ VISUAL MERCHAINDISING - Temporary
Southern Roots, Pigeon Forge, Tennessee August 2015- January 2016.
Assisted owner in initial set-up of boutique by maximizingfloor space,creatingaesthetically visual displays/product
positioningto drawcustomer attention and increaseaccessory sales.
Demonstrated exemplary and innatecustomer serviceskillsby utilizingfashion knowledge/sense of styleby assisting
shoppers with wardrobe selection focused on customer satisfaction by suggesting image- enhancing garments accordingto
each customer’s uniquebody type/style.
Increased sales/revenueby assistingboutiqueowner in product selection by being awareof current fashion trends,
knowledge of clientele demographics and by utilizingsuggestivesellingskillsto incl udeaccessories with each sale.
CLINICAL CONSULTANT
Vetragenics, Knoxville, Tennessee April 2015 – August 2015
Solely responsibleata grassroots level for generating new accounts within the veterinary community, introducing
regenerative medicine products derived from amniotic stem cells as therapy for companion/pets for various injuries and
chronic diseasestates.
Negotiated and established a safety study through The University of Tennessee School of Veterinary Medicine. Set up and
oversaw successful casestudies within targeted practices to build relationshipswith veterinariansand to demonstrate
product usage/effectiveness for appropriatepatients to emphasize efficacy of products and to educate veterinarians on re-
generative medicine and stem cell therapy benefits
Optimized product brandinginitiatives by developingmarketing strategies,includingtradeshows,lunch and learns withi n
practices,and industry events resultingin 3 large-multi-location clinicsutilizinginjectablestem-cell productin trials.
2. SPECIAL EDUCATION INSTRUCTOR
Norris Academy, Norris, Tennessee November 2008 – September 2012
Taught children aged 11 to 18 with severe autismspectrum disorder (ASD), developmental disabilitiesand significant
psychiatricimpairments in level 3 residential treatment center setting.
Consulted with staff psychiatrists,clinical psychologists and nurses to assess medical and emotional needs of students.
Analyzed the effects of psychotropic drugtherapies with pharmaceutical /medical staff.
Developed strategies and therapeutic techniques to address specificneeds/ challenges to optimum measureableoutcomes.
Established and maintained relationships with students and families to ensure continued progress.
.COMPREHENSIVE DEVELOPMENT CLASSROOM LEAD TEACHER
Powell Middle School, Knox County School System, Knoxville, Tennessee August 2007 – May 2008
Taught children aged 9 to 12 with autism,developmental delays and other cognitive deficits,providingstructured
environment focusingon core academic areas.
Lead Individualized Education Programs (IEP’s),regardingstudents’ medical needs, and established academic goals.
Served as Parent Liaison for ChildFind (Januay2007 –August 2007) providingfirstcontactfor parents seeking information
about speech, languageand special education needs for preschool aged children.
PHARMACEUTICAL SALES REPRESENTATIVE
PDI, Inc./Select Access, Knoxville, Tennessee November 2005 – September 2006
Marketed seasonal/cold and flu products to physiciansin widevariety of medical disciplines,includingpediatrics,
ophthalmology,primary care, internal medicineand emergency care resultingin increased overa ll marketsharefor each
product by 45 percent.
Coordinated and executed sales call planningand territory management to generate new prescriptions with the top
physicians in markets;maximized territory coverage by makingapproximately 10 plus sales callsper day, and establishing
relationshipswith physicians,which led to access to remote/rural clinicsresultingin adequa tesampleallocation which
increased TRx ( total new prescriptions) for Zymar® (ophthalmology product) from 15 to 45 in one month and resulted in
achieving74%of 148% dollar increasefor all promoted products.
PHARMACEUTICAL SALES REPRESENTATIVE
Bristol‐Myers Squibb, Knoxville, Tennessee December 2002 – January 2005
Established and maintained vastbaseof physician and medical staff relationships throughoutEastTenness ee for
specializingin cardiovascular products.
Increased sales and market sharefor Plavix and Pravachol 40%in three months by meeting with and educating
cardiologists,internists,endocrinologists and primary carephysicians;increased market shareby leveragingmanaged
health careopportunities.
Planned medical education programs on new clinical studies and producteffectiveness; organized speaker programs for
nurse practitioners,physician assistantsand physicians;hosted webcasts with productexperts for physiciansto attend.
EDUCATION
TusculumCollege Graduate Studies, Knoxville,Tennessee ‐ Special Education Certification Area Endorsement 460
The University of Tennessee‐ Knoxville,Tennessee ‐ Bachelor of Arts in English with a creativewritingconcentration
CONTINUING EDUCATION AND TRAINING
Various Topics on medical, emotional,behavioral & academic needs of students‐ bi‐weekly ‐ Norris Academy
Territory Management‐ Bristol Myers Squibb
Pharmacology,DiseaseState Knowledge, Indications,SideEffects, PrescribingGuidelines for each drugsold
VOLUNTEEER EXPERIENCE
Member of Marketing and FundraisingCommittee, St. Joseph School,Knoxville,Tennessee, 2006-2009
Parent Coordinator‐ CheerleadingTeam, St. Joseph School,Knoxville,Tennessee, 2006 – 2009
Home Study Writer & Advocate ‐ Foster Care ProgramOmni Visions,Knoxville,Tennessee, 2013
Revenue Chairperson SignatureChef – March of Dimes, Knoxville,Tennessee, 2013
REFERENCES FURNISHED UPON REQUEST