1. Karen Lynn Smith
100 Osceola Court
Wendell, North Carolina 27591
(609) 972-5092
Karenlynn33756@yahoo.com
Objective: To obtain Full Time, Year- Round employment
within Wake County About me:
I have workedfor 2 Government Agencies during the past 14
years, specificallywithin the Administrative/Clerical field of
Public Health. I enjoyed it greatlyand I strongly desire to obtain
employment within your Agency.
I am very familiar with following all the governmental
policies/procedures thatare in place for various positions, and I have
the skills to fulfill your requirements for this position.
I have experience of working in both Clerical/Clinicaland in Finance.
Please considerme for this position, I would absolutely love to be a part
of your team.
**I have worked for the Cape May County Department of Health
in the Accounting / Administrative Services Division for 13 years. (2002-2015)
My main duty for the last 6 years there was Purchasing (Agency Buyer),
however, through those 13 years, I have also had the opportunity to learn and
perform other numerous Administrative/Clerical/ Clinical/ Finance duties
which I have been cross trained. I have also trained various coworkers of
such duties.
(This Public Health Dept is located in Cape May Court House, New Jersey)
**On April 30, 2015, I had moved to Parsonsburg, Maryland. There, I had obtained
employment with State of Maryland Department of Health and Mental Hygiene –working
at the Worcester County Health Department
(A State Agency) in the Administrative Division as the Purchaser (Agency Buyer) for 10
Public Health Department sites located within Worcester County. I had worked here from
Dec 8, 2015- July 17, 2016.

2. ( I moved to North Carolina on July 18, 2016.)
I am able to supply you with greatreferences frommy past employers-
Directors, Supervisors, ect… I was listedas a valuable employee at both
Health Departments, and I will work hard to achieve successin becoming a
valuable employee for you and your agencyas well.
I am dependable , a quick learner, a team player, I’m great at working with
the public and I do enjoy it. I am greatworking independently and enjoy that
also.
I do have the skills that are required to be eligible to be consideredfor this
position. I feelI may be a great “Fit”!
**Pleaseconsiderme for this positon. I am sure that there are a lot of
applicants. I would be very grateful if i were given a chance to obtain an
interview. I realize this is a greatjob to have and would not let you down.
My Experience/Skills – SUMMARY:
Purchasing Agent- Agency Buyer purchasing all supplies needed for the operation
of Public Health departments- including Vaccines all the way to
office supplies.
Public assistance - which involved providing general information, via phones, in
person, emails, advertising and bulk mailings; as well as other confidential
information using HIPPA Compliancy.
*Receiving money from patients getting medical services at the cashier window,
including public misc payments of Water Testing, Well and Septic Permits,
inspection fees, ect…
Entering, reconciling and closing out the monies received by our accounting dept
on a daily basis.
*Submitting daily financial depositreports to Treasury Dept.

3. *Assisting the public by supplying appropriate forms that need to be filled out -
which included assisting them on how to properly fill them out as needed.
This included keeping a stocksupply of such charts/forms in the office.
*Answering phones, which included actie listening- screening, answering general
questions and/or transferring the call to the appropriate department or employees.
*Mail- receiving, opening, time/date stamping, scanning , pre-indexing and
Distributing the mail to the appropriate department/employee.
*I have Clerical and Clinical experience in working in the following areas:
Finance, Administrative Divisions, Environmental Health (Permits and fees),
Family Planning Clinics, STD, BCCI/ CEED public clinics for women and men’s
breast/prostate early detection using cancer screenings, lipids clinics, TB, PPD
clinics, Public Flu Drives, ect…
*Various skill/experience with quick books purchasing software, excel
spreadsheets, adding machine, typewriter, cash register, credit card terminal, copy
machines, microsoft word, Microsoft outlook, as well as various billing programs,
payroll software, Using Excel to track financial budgets on Government issued
grants that were funded to the agency by State and Federal sources, ect…
**Accounts Payable – paying all of the Health Departments Monthly / Annual
invoices/ renewals ect.. using my County issued Creit card (Procurement Card), as
well as Purchase Orders and County Vouchers.
**Accounts Receivable, Billing Insurance Companies as well as Self pay Clients.
Included monthly rebilling, monthly reporting, quarterly reports, collections, ect…

4. Employment History:
August 8, 2016 – December28, 2016
Convergys-Fed Ex
Title: Customer Service / Technical Support “Dual” Associate II-
This is a call center contracted with Fed Ex, I was on the phones via headset for 10
to 10 ½ hours per day 5x/wk providing exceptional customer service to the public
anywhere in the US for any needs regarding scheduling pick ups, address changes,
tracking packages, filing claims for lost packages, ect.. as well as providing
Technical Assistance to anyone in US and Canada needing help/guidance/
walkthroughs on the Fedex.comwebsite including International Shipments, and
running various Billing Reports.
Location – 6829 Western Blvd, Jacksonville, NC 28546
Human Resources PhoneNumber to verify employment- 844-447-1877
**December9, 2015 – July 17, 2016
State of Maryland Department of Health and MentalHygiene – locationwas
WorcesterCountyHealth Department
Purchasing Agent/ Services Specialist for 10 site locations,
Heavy volume, well organized, had a successful“end of fiscal year close” just
recently in July 2016.
They will give great references. They say I am a great worker, a hard worker, team
player, quick learner and very dependable.
Location:
WorcesterCounty Health Department
6040 Public Landing Rd

5. Snow Hill, MD 21863
PH- Jodi Conway (Supervisor) 410-632-1100
**June 18, 2015 – December5, 2015
Peninsula RegionalMedicalCenter (RegionalHospital-Main)
Title: Accounts Payable Finance Dept – Accounts Payable Representative
Location:
100 East Carroll St
Salisbury, MD 21801
Ph 410-546-6400
• Collecting, sorting, distributing and scanning of a heavy volume of mail that
came into the Accounts Payable Dept in the hospital.
• Scanning and Pre indexing of all invoices
Sorting them accordingly in the “smart search” - “square 9” computer software –
sending the invoices to the designated individuals for approval and payment.
***March2, 2002 – April 30, 2015
Cape May County Health Department - Title: Senior Clerk Typist
Location: 4 Moore Rd
DN-601
Cape May Court House, NJ 08210
Ph: 609-465-1206 Judy Startare
• Receptionist duties taking main calls coming into the Health Dept providing
public assistance/guidance as needed.
• Purchasing/ Finance duties
• Accounts payable
• Accounts receivable – billing

6. • Cashier- various customers including well/Septic Permit fees, Inspection fees,
Clinical fees, ect.
• Payroll for 65 employees
• Scheduling appointments
• Front desk in person patient assistance – registering in patients for various
clinical operations/ Providing and assisting filling out numerous froms amd
keeping stockof those forms in the office.
• Opening, sorting and distributing mail
• Microsoft word, excel, outlook , various software including transmitting to the
state, patient databases, ect..
July 1999-March2002
Murphy Fence Company - Office Manager
• Office Manager
• Billing / accounts receivable
• Phones / scheduling / giving estimates to customers
• Inventory / ordering supplies
• Advertising
• Customer assistance / front desk
• Quickbooks pro
Education: High SchoolDiploma – Graduated 1984
1972 - 1980 Middle Township Elementary School CMCH, NJ
1980 - 1984 Middle Township High School CMCH, NJ
High SchoolDiploma 1984
1980- 1984 Cape May County Vocational Technical School
*Office Occupations – Principal List/ Honor Roll
* Child Care Occupations – Principal List / Honor Roll
* Environmental Services – Honor Roll
* Health Care Occupations

7. References
Jodi Conway Administrative Supervisor
State of Maryland Dept of Health & Mental Hygiene/
WorcesterCounty Health Department
(410) 632-1100 ext 1222
Heather Barton Aadministrative Director
State of Maryland Dept of Health & Mental Hygiene
WorcesterCounty Health Department
(410) 251-9705
Julia Parker Director of Fiscal Accounting
State of Maryland Dept of Health & Mental Hygiene/
WorcesterCounty Health Dept
(410) 632- 1215
___________________________________________________________
Kevin Thomas Health Officer
Cape May County Health Department
(609) 465-1311
Joseph Harney Director Accounting/ Administrative
Cape May County Health Department

8. (609) 465-1183
Natalie Sendler Director Nursing Division
Cape May County Health Department
(609) 465-1201
Mr. Gerald Thornton Director of Freeholders
County of Cape May
(609) 465-1065
Note**….
I do appreciate your time and consideration in reviewing my resume.
I would not let you down. Thank you very much!
Attached hereafter,
*I have listed a more detailed list of what actual duties I performed
while spending many years at the County of Cape May Health Dept. (I
included it “just in case it may help you decide” if I may be a good
person to consider for this postion…) Thank You!
• Create / submit purchase order requisitions and partial payment vouchers to
the purchasing department – using the as-400 computer program.
• Create / submit county vouchers for payments to the Treasury office – to be
turned in for bi-weekly freeholder meetings. (County Commisioner Mtgs).
• Making purchases for the county health dept , - (using PO’s and my county
issued credit card.)-approving and moving each procurement card
transaction through the (BOA) Bank of America program.
• Submitting monthly reports of the credit card use to the Treasury Dept.
• Accounts payable – paying all the health departments monthly bills.

9. • Accounts receivable / billing / billing: for Environmental Health services,
Child Health Clinic services, Family Planning / birth controlservices, and
other various clinics. Rebilling monthly, collection calls, creating /
maintaining patients financial charts to meet the standards of the county
auditors. Reimbursement Vouchers and doing adjustments in the FGA billing
program. monthly financial reports and quarterly bad debts turn into the
director of the division.
• Encumbering money and submitting partial payments to treasury in order to
pay the doctors, nurse practioners, and any other professional consultants
that come to the health department and render professional services for the
clinics offered.
• Maintain Contracts – between the county and the professional consultants,
doctor’sect….. keeping their licences, liability insurance certificates, ect..
current.
• I have experience in working the following clinics that are held in our health
department which includes working greatly with the public: women’s BCCI/
CEED Clinic, Men’s Prostate Clinic, Lipids Clinic, PPD Clinic, TB- Chest
Clinic, Child Health Clinic, STD clinics and numerous Flu Clinics (giving
out flu shots to the county residents annually).
• I have backed up fellow co-workers duties while they were temporarily out
on leave: environmental services clerk; family planning clerk and nursing
division clerk. (crosstrained)
• Payroll for health department
• Working with the public - Customer service. dealing with the public in a
professional manner daily as well as answering many Phone calls that come
into the health dept.

10. • Constantly reviewing budget line items to make sure there is enough money
in the budget before making any purchases, and assigning them properGL
#’s.
• Contacting new vendors to obtain their w-9 forms, contact name, address,
phone, ect…information needed to have them built as a vendor in the county
database.
• Copying the health departments daily cash deposit. Submitting it to treasury.
• Tracking the dental grant professional services provided, using a spreadsheet
and budget reports to make sure we don’tgo over budget while spending on
the grant.