Contenu connexe Similaire à Facilitating Ideation with External Open Collaborative Communities (20) Facilitating Ideation with External Open Collaborative Communities1. © 2014 Knowledge and Innovation Science Consulting and Coaching Inc.
Facilitating Ideation
with External Open
Collaborative
Communities
Karla Phlypo PhD
May 20, 2014
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2. © 2014 Knowledge and Innovation Science Consulting and Coaching Inc.
Study Background - Emerging Forces of Innovation:
Bridging Enterprises and Open Communities of
Practices
• Provided insight into the emergent paradigm of
bridging organizations
• What it means to be part of open communities of
practice (OCoP)
• How bridging enterprise facilitated OCoP
• Aim was to understand the values, persona of the
participants of OCoP and Bridging enterprise
• Understand the business model and structure of the
Bridging enterprise
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Background -Continued
Problem
• 57% of employees are feeling unfulfilled and
underutilized in their jobs. (Gibbons, 2009; Shalley,
Gilson and Blum, 2009)
- Feeling they cant participate in innovative or
creative ways.
• Radical Innovation opportunities allude
conventional business models
• Creative individuals are looking for ways to
express their creativity.
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Forms of External
Communities
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The Rise of External Sources of Knowledge Creation and
Innovation Capacity Building
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CoP Crowd/Freelance Open Collaborative CoP Peer to Peer/ Open
Innovation
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Crowdsourcing
Outsourcing to a Crowd (Howe, 2005)
• Independent Individuals
• Problem Solving
• Ideation
• For Cash and Prizes
• Competitive
• Sponsored by an
organization
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Crowdsourcing Persona
• Primary Persona found in Crowdsourcing
- Narcissistic Individualist - Driven by
Status, and material truths1
- Cognitive Self Expressive Individualist -
Driven by internal guidance, and systems
and holistic view2
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Note:
1 Graves, Kegan &VanMarrewijk
2 Graves, Kegan &VanMarrewijk
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Crowdsourcing 2.0
• Open platform provided by a
company
• Developers of technology use
platform as spring board
• Enterprise sponsored Process
and Requirements for
development
Or
• Bridge to market place
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Collaborative Open Communities
• Mostly collaborative
• Enterprise as Bridge to
manufacturing and distribution
• Some cash & intrinsic
motivation
• Cooperative
• Not sponsored by corporations
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Collaborative Open
Communities Persona
• Communal - Driven by group consensus3
• Absolutist - Driven by Authority Rule
though collaborative under the right
conditions4
• and a few Narcissistic and Cognitive self
expressive individualist
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Note for full reference see references at the end
of this presentation. :
3 Graves, Kegan &VanMarrewijk
4 Graves, Kegan &VanMarrewijk
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12. © 2014 Knowledge and Innovation Science Consulting and Coaching Inc.
Peer to Peer and Open
Innovation
• Mostly Collaborative
• Intrinsic motivation
• Fulfills desire to share creative
capacity
• Cross functional
• Rarely compensated extrinsically
• Project driven by universities or
interest groups (enthusiast)
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Persona of Peer to Peer and
Open Innovation
• Some Communal
• Mostly Cognitive Self expressive
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Tips for Facilitating OCCoP
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Tips
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• Must have a stable innovation/ideation
process
• Easy user interface for participant to
collaborate
• Easy way to input and sort ideas and
concepts for future use
• Process must drive collaboration not
competition
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More Tips
• Process must be able to sort and share
archived ideas.
• Enterprise must have a transparent process
of how the ideas will be use and if they are
used a way to inform the collaborative
open community of their use.
• Provide Training on how to collaborate, use
the tools, as well as self governance
practices.
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Even More Tips to Support
Facilitation
• Facilitate discussions to keep those who
desire to cause mischief from disrupting the
delicate balance.
• If there is compensation for collaboration
outcomes, make it clear and easy to
understand.
• Values need to be aligned with the
collaborative open community. (Phlypo, 2013)
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References:
Howe, J. (2006, 2 June) ‗Crowdsourcing: A definition‘, crowdsourcing: Tracking the rise of the amateur [Online forum content]. Retrieved from http://
crowdsourcing.typepad.com/cs/2006/06/crowdsourcing_a.html
Gibbons, J. M. (2010, January). I can‘t get no…job satisfaction, that Is (Report R-1459-09-RR). The Confidence Board. Retrieved from http://www.conference-
board.org/
Graves, C. W. (2005). The never ending quest: A treatise on an emergent cyclical conception of adult behavioral systems and their development; Dr. Clare W. Graves explores
human nature. (C. C. Cowan & N. Todorovic, Eds.). Santa Barbara, CA: ECLET Publishing.
Graves, C. W. (1974). Human nature prepares for a momentous leap. The Futurist, 8(2), 72–85. Retrieved from wfs.org
Graves, C. W. (1970). Levels of existence: An open system theory of values. Journal of Humanistic Psychology, 10(2), 131–155.
Graves, C. W. (1966). Deterioration of work standards. Harvard Business Review, 44(5), 117. Retrieved from http://hbr.org/
Kegan, R. (2009). The Evolving Self: Problem and Process in Human Development. Cambridge, MA: Harvard University Press.
Kegan, R., & Lahey, L. (2009).Immunity to change: How to overcome it and unlock the potential in yourself and your organization. Cambridge, MA: Harvard Business Press.
Phlypo, K. (2013). Emerging forces of innovation: Bridging enterprises and open communities of practice. (Dissertation and Theses). Walden University. Retrieved
from Retrieved from http://search.proquest.com/docview/1462041984?accountid=14872
Shalley, C. E., Gilson, L. L., & Blum, T. C. (2009). Interactive effects of growth need strength, work context, and job complexity on self-reported creative performance.
Academy of Management Journal, 52(3), 489–505. doi:10.5465/AMJ.2009.41330806
van Marrewijk M. (2010a). The cubrix, an integral framework for managing performance improvement and organizational development. Technology and Investment 1(1), 1.
doi:10.4236/ti.2010.11001
van Marrewijk, M. (2010b). A value-based and multi-level model of macro economies. Technology and Investment, 1(1), 35. doi:10.4236/ti.2010.11005
Sunday, May 18, 2014
19. © 2014 Knowledge and Innovation Science Consulting and Coaching Inc.
Karla Phlypo Ph.D.
Knowledge and Innovation Science Consulting and Coaching Inc.
Clarkston MI
Blog: Distilledwisdom.tumblr.com
Email: karla.s.phlypo@gmail.com
Contact: 248.802.7779
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