Kashif Fairoze
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Personal Information
Entreprise/Lieu de travail
Bengaluru Area, India India
Profession
Client Service Operations Lead at Accenture in India
Secteur d’activité
Technology / Software / Internet
À propos
Experience of 11+ years in incident management, problem management, change management, operations, service delivery and client servicing. Proficient in conducting resource planning, creating charts and schedules, managing risks and issues, monitoring and reporting progress, working in coordination with the vendors and business partnering. Proficient in ITIL methods and processes for supporting server and client operating systems and applications in Microsoft environment, with enhanced quality and efficiency. Adept in handling large technical teams.
Coordonnées
Mots-clés
change management incident management service management
Tout plus

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Kashif sm resume

il y a 8 ans • 424 Vues
Personal Information
Entreprise/Lieu de travail
Bengaluru Area, India India
Profession
Client Service Operations Lead at Accenture in India
Secteur d’activité
Technology / Software / Internet
À propos
Experience of 11+ years in incident management, problem management, change management, operations, service delivery and client servicing. Proficient in conducting resource planning, creating charts and schedules, managing risks and issues, monitoring and reporting progress, working in coordination with the vendors and business partnering. Proficient in ITIL methods and processes for supporting server and client operating systems and applications in Microsoft environment, with enhanced quality and efficiency. Adept in handling large technical teams.
Mots-clés
change management incident management service management
Tout plus