This document outlines Verifone's strategy to build and connect next-generation payment devices with expanded services. It discusses key market forces like the shift from cash to electronic payments and growing consumer expectations for omni-channel experiences. Verifone will leverage its assets like global scale and experience to launch devices and connect clients to its services platform, enabling the future of payments and commerce. This strategy aims to increase Verifone's revenue per device and generate total revenue growth of 5-6% annually through 2017-2020.
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Sheetal Shah
Operations
Increasing efficiency
and discipline
Joe Mach
June Felix
Carlos Lima
Steve Aliferis
Regional Leadership
Delivering global
solutions locally
Marc Rothman
Finance
Driving improved
results and delivering
greater shareholder
value
Paul Galant
Vision
Driven by clients’
current and future
needs
Vin D’Agostino
Strategy
Defining market
dynamics and strategy
for growth
Glen Robson
Solutions
Launching next-
generation, client-
centric devices and
services
Agenda
18
2. 19
Our strategy is shaped by market forces impacting our clients and our
key assets
Forces impacting our clients
1 Acceleration away from cash to
electronic payments
2 Proliferation of POS solutions
3 Increasing complexity of
consumer payments
4 Convergence of payments and
commerce
5 Growing consumer expectation
for omni-channel experiences
Verifone’s key assets
Differentiated relationship
management, product and
engineering talent
Deep experience in payments
security and regulations
Global scale and local execution
Comprehensive portfolio of
devices and services
A trusted brand
Our
Strategy
4. 21
3%
4%
4%
3%
3%
4%
4% 5% 7%
85%
Cash
Debit
2020
Credit
2016
88%
2014
90%
Other
Acceleration away from cash to electronic payments1
Card payments are growing
Consumer transactions by type
Drivers of the shift
• Growing consumer income (e.g.,
urban consumer income in China
growing 4% per annum)
• Modernizing payment systems (e.g.,
cashless initiatives in Thailand,
Indonesia)
• Growing financial inclusion (e.g.,
World Bank Universal Financial Access
2020 initiative)
• Expanding fiscalization (e.g., Turkey
directive on tax office communications)
• Demonetizing paper currency (e.g.,
India ceasing usage of ₹500 and
₹1,000 notes)
MARKET FORCES
Growing use
of electronic
payments is
increasing
demand for
payment
devices and
services
Source: McKinsey Global Payment Map
5. 22
Proliferation of POS solutions
79%
31%
FY20FY13
~80% of US retailers are projected to have
implemented mPOS/iPOS in some form by FY20
2
Large and small
merchants are
increasing
their demand
for new types
of payment
devices
• Larger merchants looking for
new checkout solutions to
create new personalized
shopping experiences for
their consumers
• Small merchants who view
mPOS/iPOS as an
appealing, lower-cost
alternative
Drivers of the shift
MARKET FORCES
Source: Business Intelligence July 2017
6. 23
Increasing complexity of consumer payments3
Clients are
seeking a
technology
partner who can
help navigate
the complex
payments
landscape
1
New payment types are
expanding with increases in
cross-border commerce and
the rise of digital wallets
2
Payment formats are
expanding as payment
becomes embedded into
different devices
3
Security challenges and new
regulatory requirements are
raising the bar in payments
MARKET FORCES
7. 24
Convergence of payments and commerce4
MARKET FORCES
Merchantservicesproviders
Targeted Marketing
Loyalty and Incentives
Payments and Financial
Services
Convergence creates demand for next-
generation devices and services
The “Last Inch” of consumer payments
8. 25
5
Single-channel Omni-channel
Lower complexity Higher complexity
e-commerce channel
and stores exist next
to each other
e-commerce channel closely integrated
with store network
No e-commerce
channel, traditional
stores
Omni-channel
requires the
integration and
inter-operability of
card-present and
card-not-present
solutions
Businesses are moving from silo-channel to omni-channel
Silo-channel
MARKET FORCES
Growing consumer expectation for omni-channel experiences
9. 26
Verifone’s key assets position us to provide solutions to our clients as
they navigate these market forces
OUR CAPABILITIES
Brand
Talent
ExperienceDistribution
Devices &
Services
Next-generation
devices and
services to execute
our vision and
achieve our goals
Accepting payments in
>150 countries with global
insight and local execution
35 years of experience and a
brand that stands for security
and ubiquity in payment
acceptance
~6,000 people working
towards delivering the most
comprehensive suite of
solutions
Deep understanding of our
clients’ business objectives
and security needs
10. 27
Leveraging our assets to solve clients' opportunities and challenges
by launching next-generation devices…
OUR STRATEGY
Forces impacting our clients Our key assetsScaling next-
generation devices
1
Acceleration away from
cash to electronic payments
A trusted brand
2
Proliferation of POS
solutions
Differentiated relationship
management, product and
engineering talent
3
Increasing complexity of
consumer payments
Deep experience in
payments security and
regulations
4
Convergence of payments
and commerce
Global scale partnered with
local execution
5
Growing consumer
expectations for omni-
channel experiences
Engage
Value
E-series
Carbon
Comprehensive portfolio of
devices and services
11. 28
… and connecting our clients to Verifone Services platform to enable
the future of payments and commerce
OUR STRATEGY
Forces impacting our clients Our key assetsVerifone Services
offerings
1
Acceleration away from
cash to electronic payments
A trusted brand
2
Proliferation of POS
solutions
3
Increasing complexity of
consumer payments
Deep experience in
payments security and
regulations
Global scale partnered with
local execution
Comprehensive portfolio of
devices and services
Differentiated relationship
management, product and
engineering talent
4
Convergence of payments
and commerce
5
Growing consumer
expectations for omni-
channel experiences
Device
Services
Payment
Services
Commerce
Services
Omni-
channel
12. 29
Mid-single Digit
2017
>$4.4B
~$3.8B
2020
VerifoneMarket ex-Verifone
Mature markets are expanding as
economies grow and merchants
embrace evolving payment standards
such as PCI and EMV
Emerging market growth lead by
government mandates such as
fiscalization and demonetization
Global growth in new product
segments such as iPOS and mPOS
By executing this strategy, Verifone’s next-generation devices will
capture a larger share of the overall device market…
29
Sources: ABI Research, Verifone estimates, TAMS
13. 30
… and, combined with our new services platform, deliver complete
solutions to increase our lifetime revenue per device
Commerce
Services
Advertising
Card-based
loyalty
programs
Paid search
Big Data
analytics
Coupons
Mobile ads
Device
management
E-commerce
hosting
Payment
Services
Devices
mPOS
Traditional
Payment
gateways Integrated
cloud POS
Identity
authentication
Pay with
points
Warranty
Internet of Things
Value
Device
services
Standalone
device
sale…
…with
Payment
Services…
…and with
Commerce
Services
Lifetime revenue per devices
Illustrative
14. 31
I
Provide new
solutions in the
market segments
where we operate
II
Expand our share
in under-penetrated
geographies
Capture new
segments with
new solutions
Our success provides a foundation from which we will establish three
pillars of growth…
Value CarbonSystems
Device
Services
Payment
Services
Commerce
Services
Omni-
channel
Services
Engage E-series
15. 32
…and generates revenue growth
51
Total
Revenue
Growth
+5-6%
Systems
Revenue
Growth
+4-5%
Services
Revenue
Growth
+7-8%
Note: P&L figures are non-GAAP