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WELCOMETODUBAI,UAE
Induction Handbook
CONTENTS
Overview 2
Cultural Dos and Don’ts 5
Where to Live 7
Household Bills 11
Banking 12
Transportation 14
Schools, Nurseries and Universities 17
House Staff 19
Visas 20
Hospitals, Clinics and Doctors 22
Childrens’ Entertainment 23
Online Information 25
Shopping Malls 26
Tourist Attractions 27
Basic Arabic Phrases 28
2www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE
OVERVIEW
Located in the heart of the Middle East, the United
Arab Emirates (UAE) is home to more than 150
nationalities. The formation of the UAE came after the
discovery of huge oil reserve in Abu Dhabi in 1958.
The UAE is considered the second richest Arab
country with fewer than 10% of the world’s proven oil
reserves and the fourth largest natural gas reserves.
While proud and protective of its Islamic culture, the UAE is
also one of the most progressive, cosmopolitan and open-
minded countries in the region. From the brash metropolis
of Dubai to the desert wilderness of the Empty Quarter, its
many landscapes lie waiting to be explored. Whether
you’re new to this remarkable land or have been living here
for years, there’s always something new to discover.
LOCATION
Dubai
Abu Dhabi
United Arab
Emirates Oman
The United Arab Emirates is situated on the eastern side of the
Arabian Peninsula, bordering Saudi Arabia and the Sultanate of
Oman. The country comprises seven emirates – Abu Dhabi,
Ajman, Dubai, Fujairah, Ras Al Khaimah, Sharjah and Umm Al
Quwain.
Abu Dhabi is by far the largest emirate, occupying over 80% of
the country with the emirate of Dubai the second largest,
although they have similar populations.
OVERVIEW
3www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE
DUBAI CLIMATE
Dubai has a subtropical and arid climate. Sunny blues
skies and high temperatures can be expected most of
the year. Rain falls on an average of only 25 days per
year, mainly in winter (December to March). It rarely
rains very heavily or for long periods.
Temperaturesrange fromalowofaround10˚c (50˚f) in winter to
a high of 48˚c (118˚f) in summer. Humidity is usually between
50% and 65%; however, when combined with the high
summer temperatures, even 60% humidity can produce
extremely uncomfortable conditions. The most pleasant time is
in the cooler winter months, when temperatures are perfect for
comfortable days on the beach and long, lingering evenings
outside.
WEATHER AVERAGES FOR DUBAI
JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
Avg. High ˚C (˚F)
24.0
(75)
25.4
(78)
28.2
(83)
32.9
(91)
37.6
(100)
39.5
(103)
40.8
(105)
41.3
(106)
38.9
(102)
35.4
(96)
30.5
(87)
26.2
(79)
Avg. Low ˚C (˚F)
14.3
(58)
15.4
(60)
17.6
(64)
20.8
(69)
24.6
(76)
27.2
(81)
29.9
(86)
30.2
(86)
27.5
(82)
23.9
(75)
19.9
(68)
16.3
(61)
Rain Mm (Inches)
15.6
(0.6)
25.0
(1)
21.0
(0.8)
07.0
(0.3)
00.4
(0)
00.0
(0)
00.8
(0)
00.0
(0)
00.0
(0)
01.2
(0)
02.7
(0.1)
14.9
(0.6)
CULTURE
The UAE has managed to establish a healthy
balance between western influences and
eastern traditions. The country has continued
to uphold its strong cultural roots while at the
same time continuing to become progressively
modern and cosmopolitan, reinforcing an
open-minded and liberal outlook.
When you first arrive you may find aspects of
the local culture seem strange to you. Take
time to observe and understand before you
pass judgment; you’ll soon realize that the
many different nationalities living here make it
a sometimes frustrating but ultimately
fascinating city.
OVERVIEW
4www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE
RELIGION
Islam is more than just a religion; it is a way
of life that governs even mundane everyday
events, from what to wear to what to eat and
drink. Therefore, the culture and heritage of
the UAE is closely linked to its religion.
However, the UAE is tolerant and welcoming;
foreigners are free to practice their own
religion, alcoholis served in hotels and the
dress code is liberal. Women face little
discrimination and, contrary to the policies of
neighboring Saudi Arabia, are able to drive
and walk around unescorted and with hair
uncovered.
LANGUAGE
The official language of the UAE is Arabic. However,
English, Hindi, Malayalam, Urdu, Tagalog, Russian
and Farsi are commonly spoken.
Arabic is the official business language, but English
is so widely used that you could conduct business
here for years without learning a single world of
Arabic. Most road signs, shop signs and restaurant
menus are in both languages. The further out of
town you go, the more you will find just Arabic, both
spoken and on street and shop signs.
CURRENCY
The United Arab Emirates currency is called the
Dirham. Arab Emirate Dirham (Dhs or AED) 100
Fils = 1 Dirhams. The UAE dirham is pegged to
the US Dollar, with a constant conversion rate of
3.67.
The dirham is available in the following
denominations:
 Notes: 1,000 AED, 500 AED, 200 AED, 100
AED, 50 AED, 20 AED, 10 AED and 5 AED
 Coins: 1 AED and 50, 25, 10 and 5 fils.
5www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE
CULTURAL DOS & DON’TS
Be mindful of the following dos anddon’ts - by showing respect for local customs
and traditions you will not cause offence and ultimately settle in more easily.
FEMALE ATTIRE
While beachwear is fine on the beach, you should dress a little more
conservatively whenout and about in public places. If indoubt, ensuring
that your shoulders andkneesare covered is asafe bet. They said, when
outatbarsandclubsinthe evening,alittle more‘exposure’isconsidered
acceptable. A pashmina is always useful for the journey home or in case the
air conditioning is strong.
BUSINESS ETIQUETTE
Business meetings in the region will usually start with introductions and
smalltalkbeforeanyoneactuallygetsdowntobusiness. Businesscardsare
alwaysexchangedandyou should treatthemwith respectasanextension of
the person who gives one to you. Punctuality to meetings is important and
arriving late is considered to be very bad manner. However, it is important
not to assume that your meeting will start at the scheduled time or that once
started it will not be interrupted.
PUBLIC DISPLAYS OF AFFECTION
There are strict guidelines to follow and anything more than an innocent peck
on the cheek will not only get you disapproving looks from passersby but also
can ultimately lead to police action.
6www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE
CULTURAL DOS AND DON’TS
PHOTOGRAPHY
Dubai is full of snap-worthy sights and
normal tourist photography is fine. However,
itiscourteous toseekpermission before
photographing people, particularly women and
children. As a general rule of thumb, photos
of official, government and military buildings
should not be taken.
MEETING PEOPLE
Long handshakes, kisses and warm greetings are common when
meeting people in the Middle East. It’s normal to shake hands with
peoplewhen you are introduced to them, although if you are meeting
someone of the opposite sex, be aware that a handshake may not
always be welcome. It’s best to take your cue from the other person
and not offer your hand unless they first offer theirs. It’s polite to
send greetings to a person’s family, but can be considered rude to
enquire directly about someone’s wife, sister or daughter. You may
see men greeting each other with a nose kiss; this is a customary
greeting in the gulf region but is only used between close friends and
associatesandyou shouldnotattempttogreetsomeoneinthisway.
GOING OUT
Dubaihasa goodvarietyof nightlife and
alcohol iswidelyavailable inhotelbars,
pubs andclubs. However,it is important
to remember that you are in a Muslim
countryandanydrunkenorlewdbehavioris
considered verydisrespectful and canalso
lead to police action in the form of a fine,
arrest and/ordetention. Non- Muslim
residents of Dubai need an Alcohol
license to both drink and purchase from
specialized shops.
7www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE
WHERE TO LIVE
Whether you are looking to rent a room or buy a villa, the following information will help point you in the right direction.
APART-HOTELS
A great option for when you first
relocate, apart-hotels provide all the
comforts of a home, including a fully-
fitted kitchen with appliances. You can
get your bearings, receive your visa and
setupbankaccountsbefore you commit
to a year’s rent in a place of your own.
BUYING
If buying a property is the option for
you, acquire the services of a
professional. The below are
good/reputable house hunting firms to
contact.
RENTING
The most common way to rent an
apartment/villa/room in Dubai is to
search the website Dubizzle
www.dubizzle.com Here you will find
everylocation,everysizeandevery
budgetis catered for.
Most landlords ask for one year’s rent in
advance, however you can usually
negotiate to spread payments over two
or three cheques.
You will also have to pay a security
deposit (refundable) and agent fees are
also paid by the renter rather than the
landlord.
APART-HOTELS IN VARIOUS DUBAI LOCATIONS
APART-HOTEL LOCATION(S) WEBSITE
Comfort Inn Hotel Apart Tecom, Al Barsha www.comfortinnha.com
Auris Group of Hotels
Deira, Al Barsha, Tecom,
Sports City
www.auris-hotels.com
Grand Midwest Hotels
Media City, Tecom,
Discovery Gardens Bur
Dubai, Al Barsha
www.grandmidwest.com
Tulip Hotel Apartments Deira www.tulipha.com
Golden Sands Hotel Apart Bur Dubai www.goldensandsdubai.com
REPUTABLE REAL ESTATE FIRMS
COMPANY
TELEPHONE
NUMBER
WEBSITE
Better Homes +971 600 52 2233 www.bhomes.com
Ocean View +971 (0)4 343 3256 www.oceanviewdubai.com
Al Habtoor Properties LLC +971 (0)4 321 8803 www.habtoorproperties.com
Hamptons International +971 (0)4 366 1662 www.hamptons.ae
PowerHouse Properties +971 (0)4 408 7000 www.phrealestate.ae
RENTAL INCREASE CALCULATOR
The Dubai Real Estate Regulatory Agency (RERA) has established an online
rental increase calculator, which landlords and tenants can use to assess
whether a rental increase is permitted under the Rent Cap Law.
The Dubai RERA Rental Index is updated every four months. It collects rental
data from several sources such as property leases recorded by the Dubai
Land Department (DLD), field surveys conducted in various areas of Dubai
such as rent adverts on billboards, newspapers, property websites and data
collected from real estate companies.
http://www.dubailand.gov.ae/English/Pages/Rental-Increase-calculator.aspx
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& Old Town
The Palm, Jebel Ali
The Palm, Jumeirah
The Palm, Deira
The World
Jebel Ali Free
Zone
Ibn Battuta Mall
Discovery Gardens,
The Gardens &
The Lost City
JBR
Jumeirah Islands,
The Lakes,
Emirates Hills,
The Springs,
Meadows &
Jumeirah Lake
Towers
Media City&
Dubai Marina
Tecom &
The Greens
Umm Sequeim
Al Barsha
Business
Bay
Jumeirah
Burj Khalifa
DIFC
Bur Dubai
Deira
Emirates Rd.
Jumeirah
Village
Dubai Festival City
Dubai International
Airport
To Abu Dhabi Victory Heights
& Sport City
MotorCity
To Sharjah
Dubai World Central
Arabian Ranches
Global Village
Nadd Al
Shiba (4)
International
City
Mirdif
Dubai Silicon
Oasis
DragonMart
Compl ex
Academic
City
E311
9
WHERE TO LIVE
9www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE
POPULARRESIDENTIALAREAS
DUBAI MARINA: Lots of high rise apartments
overlooking the marina. This is a district in the heart of what
has become known as “New Dubai”.
JUMEIRAH BEACH RESIDENCE (JBR): Situated on
the beach front with Dubai Marina behind it.
JUMEIRAH LAKE TOWERS: A high rise development
directly behind Jumeriah Beach residence, on the other
side of the Sheik Zayed road, slightly more affordable than
on the beach.
THE SPRINGS: A villa community which hosts
international schools, shopping malls, gyms, and
mosques. Anything from a 2 – 6 bedroom Villa can be
found here with private poolsorshared.
THE LAKES: Adjacent to the Springs and Meadows.
The Lakes is another villa community comparable to the
Meadows in size of property and price. It boasts an upper-
class health and wellness club and nursery school.
JUMEIRAH ISLANDS: A beautiful villa complex built over
an abundance of lakes, the villas sit in cul-de-sacs and all
boast private pools.
EMIRATES HILLS: Another beautiful villa complex next
to Jumeirah Islands and the Lakes, backing on to the
Montgomerie golf Course. These detached 4+ bedroom and
private pool villas are luxury as you have never seen it
before.
BUSINESS BAY: New and modern high-rise apartments
block area off Sheik Zayed road, reaching up to the Dubai
Mall.
JEBEL ALI: Originally a satellite town to Dubai, this area is
slowly meeting up with the urban sprawl. Well connected and
within easy reach of Media City and Internet City and ease of
access for journeys to Abu Dhabi makes this a good
location.
THE PALM JUMEIRAH: The wonder that is the palm is
home to medium-rise apartment blocks that adorn the
shoreline, and luxurious villas with private pools and private
beacharea.
AL BARSHA: In the middle of Dubai next to Emirates Mall is
Al-Barsha,withofficeblocksandresidentialapartmentblocks.
TECOM/THE GREENS: Just up the road from Al Barsha
you will find Tecom/The greens, medium-rise apartment
blocks near the metro line.
MEDIA CITY: Mainly a business area, but villas and
apartments can be found here. Very close to the Marina and
metro lines.
UMM SEQUEIM: Older villa compounds can be found here,
with size out weighing up-to-date amenities. Many have shared
pools within small communities in the heart of Dubai, near
schools and the beach.
JUMEIRAH: This area runs from the middle of Dubai to the end
by the Flag pole, lots of expat compounds will be found here with
villa accommodation offered.
TYPE OF ACCOMMODATION ANNUAL RENT (AED)
Studio apartment 50,000-100,000
1-bedroom to 2- bedroom apartment 100,000-200,000
2- bedroom to 3 -bedroom Villa 130,000 - 350,000
4-bedroom or 5-bedroom villa 250,000-400,000
Palm Villas 1000000
Sourcehttp://www.aesinternational.com/blog/cost-of-living-in-dubai
Average Annual Rents in Dubai:
WHERE TO LIVE
10www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE
DUBAI INTERNATIONAL FINANCIAL CENTER
(DIFC): In the heart of the financial business district,
luxurious apartments to be rented.
SHEIK ZAYED ROAD: The road that stretches the whole
length of Dubai boasts apartments for rent, but can be hit and
missandpotentiallynoisy.
OLD TOWN: A beautiful Arabian-style low-rise apartment
block neighborhood, slightly smaller apartments that in other
parts of Dubai but in an amazing location next to the Dubai
Mall,BurjKhalifaandboastingbeautifulpools.
MIRDIFF: Villas can be found here at affordable prices for
all the family as well as newly built apartment blocks.
Mirdiff boasts international schools, a mall, shopping
centres, restaurants and is very close to the popular Irish
Village(pubs).
AL FURJAN: Al Furjan, meaning ‘collection of homes’ or
‘small village’ is designed to create a friendly, community
environment among residents. Homes are built in small
clusters connected by a series of walkways and parks
DOWNTOWN DUBAI: The Downtown Burj Khalifa area
continues to add new buildings of high quality. The
obvious benefit of living in the Downtown is the proximity
to the Burj Khalifa and the Dubai Mall. With a growing
residential population in this area a plethora of new
restaurants, nightlife and convenience markets have
emerged. Consequently, Downtown now offers a thriving
and lively option. A mix of low rise and high rise
accommodation is available.
THE MEADOWS: The Meadows is a lovely gated
community featuring anything from 2 bedroom town
houses up to 6 bed room luxury villas. It is a well
established community with a wonderful community feel.
Properties in The Meadows are for sale or for rent.
There is a community centre for shopping and a health
club available, as well as shared pools and recreation
areas.
ARABIAN RANCHES: A villa complex covering a vast area
out by Emirates road, with Spanish-style modern town houses
and many more styles of villas inside their own compounds.
There is also a British curriculum school, medical centre, golf
course, shopping centre and many restaurants in the area.
MOTOR CITY: Just across the road from Arabian ranches
on Emirates road is the racing autodrome with laser tag and
indoor/outdoor go karting. A high street with shops and
restaurants, with apartments above and behind off cobbled
streets. Further down you will find green Community Motor
City which has a bungalow-style villa compound and lake
apartments.
VICTORY HEIGHTS/SPORTS CITY: Through Motor City
you reach Victory Heights, another villa complex purely
made up of town houses. Sports City is adjacent with a
variety of villas and apartments. Two golf clubs can be found
here, plus the cricket stadium and flood lit rugby and football
grounds, plus an American curriculum school.
DUBAI SILICON OASIS: Further out near the universities you
will find Dubai Silicon Oasis, home to villa complexes that house
the Emirates Airline Pilots, many office blocks and residential
apartments, this area is still being developed and a car would
certainlybeneeded ifyou chose tolive here.
THE VILLA: It offers spacious living for those looking to
embrace a comfortable lifestyle away from the city. The Villa
brings together select Spanish-style villas neatly clustered in
three themed landscapes that are fully Mediterranean in their
appeal. The Villa is ideal for those seeking tranquility,
spaciousness, and the appeal of a beautiful self-contained
community with landscaped gardens, cobbled roads and a
community centre with shops and cafes.
REMRAAM: Remraam is a residential community that is still
being developed in an in-land area of Dubai. You'll find this
little oasis behind Motor City, and adjacent to Arabian
Ranches.
11www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE
HOUSEHOLD BILLS
ELECTRICITY, WATER & AIR CONDITIONING - DEWA
Electricity and Water are through DEWA www.dewa.gov.ae. Estate agencies
can normally organize this for you for a small additional charge. Direct
debt payment available at https://mpay.dubai.ae .
INTERNET, TV & PHONE - DU & ETISALAT
All 3 services are provided by 2 organizations, Du or Etisalat. Prices are
similar and are approximately 550AED per month for a reasonably wide
ranging satellite package, landline and internet.
www.etisalat.ae seen as a more consistent and quality provider
www.du.ae seen as offering better deals
MOBILE PHONES
Etisalat and DU are also the only 2 providers in the region for mobile phone
packages. Most commonlyused is‘payas you go’,followedby‘postpaid’
packages.
PAY AS YOU GO
Acquiring a Sim is easy and can be done at any of the Etisalat or Du kiosks or
shops, located in all major malls and business centres. You can buy ‘top ups’
from petrol stations, supermarkets and Etisalat and Du direct. There are many
places to purchase re-charge cards.
POST PAID
You will need your passport and visa copy to open up a post paid account with
either Etisalat or Du. Many packages will offer phones at reduced prices or
free. There are a variety of packages ranging from 29AED a month +, offering
inclusive minutes, text bundles, data etc.
12www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE
BANKING
Many well-known international banks have a presence in Dubai, so finding a
familiar brand is easy and convenient. That said, expats should not discount
local UAE banks; they provide excellent service, and the nature of the small,
competitive market means favorable deals are easy to find.
Banks are generally open every day from 8am to 3pm, except Fridays
CHEQUES
Cheques are still widely accepted in the UAE. Expats can issue a cheque for
pretty much anything, but beware if it bounces, as the penalty can include jail
and a fine. Post-dated cheques are popular, and are the primary method used
for buying a car and paying annual rent, as debit orders are not common in
Dubai.
ATMs
ATMs are numerous, and there is no charge for drawing cash from a different
bank’s machine.
Most banks also have cheque and cash deposit machines available 24 hours a
day, seven days a week. Internet banking facilities are also available, though in
some cases, they can be rather unsophisticated.
CREDITS
When buying property it is possible to get a loan from the bank, but be careful
when buying off-plan. Several proposed developments were started in Dubai's
heyday and never finished; in this case, lenders are obligated to make progress
payments and fight it out later.
Credit cards normally attract high interest charges. Some expats do run into
trouble living beyond their means in Dubai, so it’s important to remain disciplined.
Source: http://www.expatarrivals.com/dubai/banking-money-and-taxes-in-dubai
DOCUMENTS NEEDED TO OPEN
A BANK ACCOUNT:
 Your original passport plus a copy
 A copy of your visa page proving you
are a resident of the UAE
 A salary certificate (you need to ask
your company HR department for
this)
 Certain banks may ask for your
Emirates ID card, but since getting
an Emirates ID takes time, many
don’t insist on this. They will just ask
you for a copy of your Emirates ID
registration form that you filled in
when applying for it.
*Correct at the time of publishing April 2016
13www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE
BANKING
BANKS TO LOOK OUT FOR
RAK BANK
RAKBANK, also known as the National Bank of Ras Al-Khaimah, is one of the
fastest growing and most dynamic banks in the UAE. Founded in 1976, the
Bank underwent a major transformation in 2001, with a shift in focus from
corporate banking to retail and small businesses.
Awards: The Asian Banker Best Internet Banking Initiative Award in the
Middle East 2014, The Asian Banker Best Core Banking Implementation
Project Award in the Middle East 2014.
ADCB
ADCB is one of the preferred banks in the UAE - respected by customers,
competitors and community. ADCB aims to be the number one bank of choice
in the UAE. It is a constantly innovating, financially successful organization of
highest integrity respected by all, including competitors and community.
Awards: World Finance Magazine Award; Best Corporate Governance in
UAE 2014. The Banker Middle East Product Awards 2014; Best New SME
Product, Best SME Customer Service and Best Trade Finance Offering.
ABU DHABI ISLAMIC BANK
An Islamic Bank that has grown its product offerings and branch network
rapidly over the past few years. The bank has performed well and is generally
seen as fairly progressive and customer friendly.
Awards: Best Bank in the UAE 2014, Best Islamic Bank in the UAE 2014.
EMIRATES NBD
The biggest bank in the region, formed by the merger of Emirates Bank and
National Bank of Dubai. It has worked hard at integrating the two banks and
creating a world-class global banking service. Recent management changes
have also been seen as positive. They have a strong branch network and a
good range of banking services and products with good pricing.
Awards: UAE's Best Bank by Euromoney 2015,
UAE Domestic Cash Management Bank of the Year 2015.
UNITED ARAB BANK
A well performing bank that has captured market share for its competitive
pricing and innovative mortgage and loan products. A smaller bank than many
others, and largely corporate banking focused, but well thought out.
Awards: Best Retail Bank in the UAE and Most Innovative SME Bank at
anker Middle East Industry Awards 2015.
14www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE
TRANSPORTATION
BUYING A CAR
Owning a car in Dubai is a must as the public transport system, even
though continually developing, is still limited. Car prices in Dubai are
cheaper than those in the UK or the US with the added advantage of
living in an oil-rich country in which petrol is highly subsidized and vehicle
maintenance is typically more affordable.
RENTING A CAR
If you want to drive immediately, you can get a hire/lease car; just ensure
you have your home country driving license (the photo version) and only if
your home country is in the RTA list.
www.budget-uae.com
www.thriftyuae.com
www.discountcardubai.com
The usual international rental agencies all have offices here and there are
also a number of local companies. Do shop around.
DRIVINGLICENSE
Driving licenses can be obtained by adult UAE citizens/residents after
training from an authorized driving school in Dubai. If you are 18-21 year
of age, you can apply for a probationary license.
Criteria
If you have never driven before nor have a driving license that is not on
the approved list of 36 countries then you must undergo training.
http://www.dubai.ae/en/Lists/HowToGuide/DispForm.aspx?ID=11
DRIVING SCHOOLS IN DUBAI
COMPANY BRANCHES
TELEPHONE
NUMBER
WEBSITE
Al Ahli Driving School 10 branches +971 (0)4 341 1500 www.alahlidubai.ae
Belhasa Driving School 18 branches +971 (0)4 324 3535 www.bdc.ae
Dubai Driving Center 13 branches +971 (0)4 345 5855 www.dubaidrivingcenter.net
Emirates Driving Institute 53 branches and mall counters +971 (0)4 263 1100 www.edi-uae.com
Galadari Driving School 14 branches +971 (0)4 267 6166 www.gmdc.ae
Source: www.dubai.ae/en/Lists/HowToguide/DispForm.aspx?ID=3
Documents required to
purchase a car in Dubai
are:
 A valid driving license
 UAE residence visa
 Passport
 Valid insurance
documents
If the car is financed through
the bank or a loan company,
a salary certificate or a letter
from your employer as well
as previous bank statements
may also be required.
*Correct at the time of publishing
April 2016
DOCUMENTS REQUIRED:
 Passport (original & copy)
with residence stamp, No
 Objection Certificate from
employer
 8 photos
*Correct at the time of publishing
April 2016
15www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE
TRANSPORTATION
SALIK – ROAD TAX
The Sheikh Zayed road has toll bridges, which charge 4AED each
time you pass under them. When purchasing a car you
automatically have to sign up for your salik card and re-charge
credit can be bought in petrol stations, supermarkets etc. If you hire
a car they come already with the salik tag and the hire company will
add Salik charges to your end of month payment.
The Salik website (www.salik.ae) provides complete information to
subscribers and allows them to benefit from many electronic
services.
DUBAI TAXIS
You can hail air-conditioned taxis on the street or pre-book them by
telephone. The Dubai Taxi Corporation (Tel: +971 4 208 0808)
operates metered taxis. Occasionally, drivers do not have detailed
knowledge of the city and might ask passengers for directions so
beware if you’re a new arrival. Fixed fares are applied to journeys
outside the city boundaries. It is also possible to hire a taxi for half a
day or a full day for sightseeing. Tipping is not expected.
DUBAI BUSES
Dubai Bus (tel: +971 800 9090; www.dubai-bus.com) operates a
modern public bus service on around 80 routes. Fares depend on
destination and are paid to the driver upon boarding; it is useful to
have the exact change ready. Timetables and bus maps are
available from the bus stations in Deira and Bur Dubai. Routes and
bus numbers are posted in both Arabic and English.
DUBAI TRAM
Dubai Tram (tel: +971 800 9090; http://dubaitram.rta.ae) opened in
late 2014, connecting Dubai Marina with Al Sufouh.
The Tram operates Saturday to Thursday from 6:30 AM to 1:30 AM.
Hours on Friday are 9 AM to 1:30 AM. Payment is by Nol Card, the
same system used to pay for trips on the Dubai metro and public
buses.
A ride on the Dubai Tram costs 3 AED (4 AED for using the Red
Nol Tickets), regardless of the distance travelled. The Gold Class
Fare is 6 AED.
16www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE
TRANSPORTATION
DUBAI METRO
The Dubai Metro (tel: +971 800 9090) has two lines, the Red
Line and the Green Line. The Red line runs from Rashidiya
(near Dubai International Airport) to UAE Exchange (formerly
Jebel Ali). All 29 Stations are now open.
The Green line runs form Etisalat Metro Station in Al Qusais to
Dubai Healthcare City in Umm Hair. All 20 stations are now
operational.Passengers can transfer between lines either
Union or Burjuman.
Fares are calculated based on the number of zones crossed.
Source: http://www.dubai-online.com/
The diagram below is a systematic representation of the Dubai
Metro system.
AIR TRAVEL
Dubai International Airport (DXB) is the world’s busiest for
international passenger traffic. It handled 2,506,092 tonnes of air
freight, up 3.4 per cent. December freighter volumes rose 5 per cent
to 214,408 tonnes.
For international travel, you can book a flight online with Emirates,
Etihad, Qatar and many others. Dubai International Airport’s website
provides flight information
http://www.dubaiairport.com/en/Pages/home.aspx, enabling you to
track all flights from and to Dubai round the clock.
17www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE
SCHOOLS, NURSERIES AND
UNIVERSITIES
Dubai offers a vast range of
International schools providing
children with the best education in
a home-from-home environment.
English, American, Australian, Indian
and more curriculums are catered for.
* Prices are indicative only. Please
enquire directly with the institution.
NURSERIES IN DUBAI
INSTITUTE GRADES CURRICULUM
PRICE P/A
(AED) * WEBSITE
Blossom Nursery Nursery UK 25,830 - 48,675 www.theblossomnursery.com
British Orchard Nursery Nursery UK 29,100 - 51,000 www.britishorchardnursery.com
Building Blocks Nursery UK 21,000 - 45,690 www.building-blocks.ae
Childrens Garden Dubai Nursery UK/French/German 42,750 www.childrensgarden.ae
Crystal Valley Nursery Nursery UK/NZ 25,500 - 34,785 www.crystalvalleynursery.com
Emirates British Nursery Nursery UK 20,700 - 29,700 www.emiratesbritishnursery.com
PRIMARY & SECONDARY SCHOOLS IN DUBAI
INSTITUTE GRADES CURRICULUM
PRICE P/A
(AED) *
WEBSITE
American International School K-12 US/Canadian/Arabic 11,000-17,500 www.aisch.net
American School of Dubai K-12 US 52,730 -104,070 www.asdubai.org
Bradenton Prep Academy K-12 US 30,000 - 70,800 www.bradentonprepdubai.com
Cambridge Inter School Dubai K-12 UK 37,000-73,000 www.gemscis-garhoud.com
Choueifat Dubai K-12 Choueifat/UK/US 17,900 - 34,300 www.iscuae-sabis.net
Delli Private School Dubai K-12 Indian 8,686 -12,159 www.dpsdubai.com/DPSDubai
Dubai College Secondary UK 67,773 - 76,743 www.dubaicollege.org
Dubai British School K-12 UK 41,174-61,761 www.dubaibritishschool.ae
Dubai English Speaking School Primary UK 32,880 www.dessdxb.com
Dubai English Speaking College Secondary UK 66,061- 71,003 www.dessdxb.com
USEFUL WEBSITES
A comprehensive list of schools:
www.dubaifaqs.com/schools-dubai.php
www.whichschooladvisor.com
AfulllistofuniversitiesinDubai:
https://en.wikipedia.org/wiki/List_of_universities_and_colleges_in_the_United_
Arab_Emirates
18www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE
SCHOOLS, NURSERIES AND UNIVERSITIES
PRIMARY & SECONDARY SCHOOLS IN DUBAI
INSTITUTE GRADES CURRICULUM
PRICE P/A
(AED) *
WEBSITE
Emirates International School
Meadows K-12 UK 23,045-68,345 www.eischools.ae/Meadows
Emirates International School
Jumeirah K-12 UK/US
30,140-63,870
www.eischools.ae/jumeirah
Gems World Academy K-12 UK/US
55,386-96,140 www.gemsworldacademy-dubai.
com
Horizon School Dubai Primary UK 26,220-35,210 www.horizonschooldubai.com
Jebel Ali Primary School Primary UK 39,927 www.jebelalischool.org
JESS Arabian Ranches K-12 UK 32,045-78,740 www.jessdubai.com
Jumeirah College Secondary UK 58,542-73,177 www.gemsjc.com
Jumeirah Primary School Primary UK 32,775-41,315 www.jpsdubai.com
Jumeirah English Speaking
School
Primary UK 32,045-40,165 www.jess.sch.ae
Jumeirah Baccalaureate
School
K-12 International 50,000-65,000 www.jbschool.ae
JSS International School Primary Indian 13,000-33,920 www.jssisdubai.com
Kings School Dubai Primary UK 33,441-53,695 www.kingsdubai.com
Lycee Francais International
Dubai
Primary French 19,800-39,775 www.lfidb.net
Lycee Georges Pompidou
Ecole Primaire Dubai Primary French 24,360-40,300 www.lfigp.org
Lycee Libanais Francophone
Prive
K-12 French 21,000-40,000 www.llfp.com/site/llfp.htm
Raffles International School K-12 UK/US 26,125-73,150 www.rafflesis.com/main
Regent International School K-12 UK 34,172-78,375 www.risdubai.com
Repton School K-12 UK 46,325-92,650
46,325-92,650
www.reptondubai.org
Safa School Primary UK 23,387-45,847 www.safaschooldubai.com
Sharjah American School
Dubai
K-12 Arabic/US 14,671-36,677 www.saisuae.com
Wellington International
School K-12 UK 35,244-76,675
www.wellingtoninternationalschool.
com
Wellington Primary School Primary UK 36,060-45,460 www.gemswps.com
Winchester School Dubai K-12 Indian/UK 9,923 - 22,135 www.thewinchesterschool.com
UNIVERSITIES IN DUBAI
INSTITUTE GRADES CURRICULUM WEBSITE
University of Wollongong University Australia www.uowdubai.ac.ae
American University in Dubai University US www.aud.edu
Heriot Watt University Dubai University UK www.hw.ac.uk/dubai.htm
Murdoch University Dubai University Australia www.dubai.murdoch.edu.au
Middlesex University Dubai University UK www.mdx.ac
19www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE
HOUSE STAFF
NANNIES/MAIDS
It is popular in Dubai to have live in maids/nannies to take care of
household chores and assist with childcare. Please note bachelors and
single women are not permitted to hire maids. It is usually the job of
the male within the family unit to sponsor the maid but females are
also able to.
It is easy to find maids already living in Dubai or you can relocate
them from Sri Lanka, Indonesia and the Philippines.
All rules relating to pay, holidays and medical insurance in the
contract must be abided to.
You must sponsor them and obtain a visa for them. You do this at the
Immigration office in Bur Dubai. This is a relatively easy process if you
have all the correct documentation otherwise it can be a lot of going
backandforth.
A salary must be agreed between yourselves and your maid and a
contract will be drawn up by Immigration, which both parties must
sign.
DRIVERS
Many households also employ drivers (sometimes live in, with visas –
process as above) whose duties range from driving to and from work,
out at weekends, kids to clubs etc as well as washing and general
maintenance of car.
SPONSORING A HOUSEMAID:
You can sponsor a housemaid if the following
conditions are met:
 Sponsor's monthly salary should not be less
than Dh6, 000 or Dh5, 000 plus company provided
accommodation.
 Sponsor should pay Dh5360 as an annual fee at
Immigration (every year to be repeated. Typing
Charge extra)
 Deposit: AED 2020 to be paid in Cash
at Immigration after approval. This amount will be
refunded after Maid's Visa cancellation and exit. AED
220 should be paid at Immigration as file opening
fees.
o The housemaid and the Sponsor/spouse should
not be related
o The Sponsor should be a resident in the UAE
living with his/her family
REQUIRED DOCUMENTS:
 Salary certificate of sponsor in Arabic (in case of
government employee) / labour contract of sponsor
(for private employees) and accommodation
contract.
 Application form duly filled in from an authorized
typing office
 Sponsor's passport copy
 Copy of maid's passport
 Passport photos of the maid
 Affidavit from embassy / consulate certifying non-
relationship if maid is from the same country.
*Correct at the time of publishing April 2016
*Sources: www.visaprocess.ae
www.guide2dubai.com
20www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE
VISAS
To reside permanently in Dubai you require a visa, whether it is an employment or spousal visa.
EMPLOYMENT VISA
An Employment Visa is provided by
youremployer.Theyareresponsible for
processing all documentation and it is a
relatively pain-free process.
The process can take anywhere from 10
days to 6 weeks to process depending on
efficiency of the employer and workload of
government Departments.
FAMILY VISAS
If your family members (usually wife
and children) are outside the UAE,
you must first apply for an entry
residence visa and after they arrive,
you have up to 30 days to apply for
the residence stamp.
Criteria:
Your monthly salary should not be
less than AED 4,000 or AED 3,000 +
accommodation. If you want to
sponsor a residence visa for your
parents, your minimum monthly
salary should be AED 10,000. See
residence visa for parents separately.
Fees:
 AED 310 Application fee + typing
fees per family member
 • AED 15 Empost label (Optional)
DOCUMENTS REQUIRED:
 Typed Application form
 Salary certificate (for government employee) or
attested work contract (other employees)
 3 months bank statement for long-time residents. New
residents can submit 1 month bank statement or bank
letter confirming salary transfer.
 Attested tenancy contract, Emirates ID card and
labour card
 Marriage certificate that has been attested by UAE
authorities (for UAE marriages) or in your home
country for spouse sponsorship
 Passports (original) and copies of both sponsor and
family member/s
 Medical check-up report of spouse or children over 15
years of age from authorized hospital/clinic
 3 passport photos of family member
*Correct at the time of publishing April 2016
*Source:http://www.dubai.ae/en/Lists/HowToGuide/DispForm.aspx?
ID=44
DOCUMENTS REQUIRED:
 Original Passport
 8 x Passport Photos
 Attested Education Certificates (Not necessary, but
required for Manager plus Job tittles)
21www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE
VISAS
ATTESTEDDOCUMENTS
If you have education certificates/marriage
certificates/birth certificates, it is recommended
to get them attested in your home country
before travelling to Dubai. Without these you will
not be able to sponsor your family. Without an
attested education certificate (the highest
qualification you have) you will not be able to
receive a job title of ManagerLevelandabove on
yourvisa.
To get the documents attested go to your home
country embassy and also the UAE embassy
before travelling.
In some cases you can get attestation done in the
UAE;howevertheyusuallyjustpostitallback
to your home country and this may take time,
meaning you will probably overstay your visit visa
and incur fines.
22www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE
HOSPITALS, CLINICSAND
DENTISTS
A medical insurance policy is usually
included in employment package. Coverage
can vary from each employer, but is generally
comprehensive with only small charges for
doctor visits etc.
Some employers will extend this to family,
others won’t, so would always advise double
checking.
Dentists and other medical practitioners are
plentiful in Dubai. Your medical insurance
package should detail which services are
covered and also indicate at which facilities
youcanreceivetreatment.
SOME HOSPITALS AND CLINICS IN DUBAI
INSTITUTE
TELEPHONE
NUMBER WEBSITE
Mediclinic Middle East +971 (0)4 282 7788 www.mediclinic.ae
Canadian Specialist Hospital +971 0(4) 707 2222 www.csh.ae
Saudi German Hospitals Group +971 (0)4 389 0000 www.sghdubai.ae
Unicare Dubai Hospital +971 (0)4 352 9292 www.unicaredubai.com
Infinity Clinic +971 (0) 4 343 6684 www.ihcdubai.com
Belhoul European Hospital +971 (0)4 3454000 www.belhouleuropean.com
Tower Clinic +971 (0)4 362 2939 www.towerclinic.com
23www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE
CHILDRENS’ ENTERTAINMENT
The list is endless - Below are a fewfavorites. Formore ideas go to the
TimeOutlink:
http://www.timeoutdubai.com/kids
KIDZANIA
Location: DUBAI MALL
KidZania is an award-winning children’s ‘edutainment’ concept, located in The
Dubai Mall. An 80,000 sqft interactive mini-city, KidZania combines play with
learning through a fun and innovative approach.
www.kidzania.ae/home.php
MAGIC PLANET
Location: MALL OF EMIRATES
Magic Planet is the largest indoor family entertainment centre in Dubai.
www.malloftheemirates.com/entertainment/magic-planet.aspx
SEGA WORLD
Location: DUBAI MALL
Explore five zones of entertainment for all ages at the first SEGA republic
indoor theme park in the region. Enjoy 9 heart-stopping attractions and 250
amusement games spread over 2 levels of adrenaline and adventure.
www.thedubaimall.com/en/entertainment/entertainment-section/sega-
republic-entertainment.html
24www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE
KIDS’ ENTERTAINMENT
GLOBAL VILLAGE
Location: GLOBAL VILLAGE, ON EMIRATES 311 RD
An outdoor theme park off Emirates road, open between November and
March, it offers cultural entertainment along with an international shopping
experience. Fairground rides, authentic handicrafts and merchandise from
different countries await you at the many national pavilions in global Village.
www.globalvillage.ae
MUSHRIF PARK
Location: MIRDIF
The park is set in 124 hectares and boasts many features including,
swimming pools, fountain and lakes, children’s play areas, train, camel and
pony rides. A special feature is the International garden Area exhibiting
miniature houses from different countries. It is on Al Awir road, past the Dubai
International Airport.
www.dubaicity.com/what_to_do_in_dubai/Park_dubai_mushrif.htm
SAFA PARK
Location: SAFA
Never did a name of any park in Dubai apply to its actual location, as does the
name of Al Safa Park. The complete serenity surrounding the park confirms the
rightness of the name. The park was opened in 1975 on one side of Sheikh
Zayed road on a 64 hectares area.
www.dubaicity.com/what_to_do_in_dubai/Park_dubai_Al_safa.htm
FULL LIST OF PARKS IN DUBAI
www.timeoutdubai.com/aroundtown/search/all-locations/684-beaches-parks
25www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE
www.timeoutdubai.com/kids/search/all-locations/554-
mother-baby-groups?order=name&dir=DESC
www.expatechodubai.com
www.internations.org/dubai-expats
ONLINE INFORMATION
EXPAT WOMEN
ExpatWoman is a privately owned site, launched in 2000 as a free service for women moving to, and living
in the region. It has helped tens of thousands of families relocate and happily settle into a new life in Dubai.
The site offers comprehensive city profiles, a monthly updated online magazine with daily updated news as
comes into us, and a variety of additional services including free Classified Ads, job listings, recipes, property
listings and a very busy events schedule offering some 500+ activities per annum across the region.
Joining this site, your email address will be added to the mailing list(s) of your choice, and we will keep you
updated with site news and activities. We are careful regarding the numbers of posts sent out to readers,
and we don’t sell our mailing list.
ExpatWoman hosts several forum (fora!) as a service for readers to exchange advice with others interested
in life here. Whether you’re looking for the opinions on schools or housing, or whether to bring your fridge…
will your daughter be able to continue with dance lessons?… However big or small the query, thousands of
people look at these boards over the course of a month and somebody will be happy to help you.
www.expatwoman.com/dubai
LINKSTOOTHERGROUPS
26www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE
SHOPPING MALLS
SUPERMARKETS
Grocery shopping in the major supermarkets is comparable to
European and North American cities. Some goods will be more
expensive and harder to find.
Waitrose,Spinneys and Choitrams all provide lots of western itemsand
pork products. Carrefour,LuLu and Al Maya sometimes work out a little
cheaper on certain items such as fruit and meat but do not always offer
pork produce.
TAILORS
Location: SATWA
If you want a tailor made suit/skirt/dress, make your way to the area
in Dubai called Satwa. There you will find an abundance of tailors
and material shops. Just take along an outfit you want copied, or
peruse the next catalogue, and they will make you ‘same same’.
This can sometimes be hit and miss so go with recommendations
whenever you can. There are also tailors all over Dubai - prices vary
as does quality.
NIGHT MARKET
Location: DEIRA, KARAMA, FESTIVAL PROMENADE, MARINA WALK
During the winter months Dubai comes alive at night with a variety of
markets, complete with souvenirs, clothing and entertainment. Naif
market in Deira and the Karama market operate all year round.
SHOPPING MALLS
MALL OF THE EMIRATES
www.malloftheemirates.com
DUBAI MALL
www.thedubaimall.com/en
DUBAI MARINA MALL
www.dubaimarinamall.com
IBN BATTUTA MALL
www.ibnbattutamall.com
OASIS CENTER
www.oasiscentremall.com
WAFI MALL
www.wafi.com
DEIRA CITY CENTRE
www.citycentredeira.com
27www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE
TOURISTATTRACTIONS
MOST POPULAR ATTRACTIONS IN DUBAI
Visit Dubai Mall – largest mall in the world
Go up the tallest building, Burj Khalifa (book online for cheaper
tickets) www.burjkhalifa.ae
Watch the musical fountains outside the Dubai Mall at the Souk
Al Bahar from 6pm – 10pm
Visit the Souk al Bahar whilst at Dubai Mall, and the willy wonka
style sweet shop and the aquarium
Visit the Atlantis hotel on the Palm
Go to the Atlantis water park
GototheMalloftheEmirates
Ski or just watch the skiers at the ski slope in the mall
Visit the Madinat Jumeirah, it’s filled with lovely restaurants and
little shops, has a river where you can go on little gondolas.
If you like steak, eat at Seafire Atlantis or gaucho in the DIFC
www.gauchorestaurants.co.uk/restaurants/restaurant.php?id=dubai
www.atlantisthepalm.com/restaurants/seafire-steakhouse
Visit the Jumeirah Beach residence ‘The Walk’ filled with
restaurants, the beach shops, nice and chilled.
Go for drinks at the Radisson Harbour Hotel in the Marina on
the 54th floor at the Observatory – happy hour between 7-
10pm
Drinks at the grosvenor Hotel 44th floor bar is good for views
too, also in the Marina
WildWadiWaterParkat JumeirahBeachHotel
DinnerroundtheDubaiMarinaisniceasyou
canlook at all the yachts
Visit the Creek and take an Abraj boat ride or visit
themuseumsupbytheembassy
GotoMirdiffCityCentreMall,ithasasky diving
windtunnel
Have afternoon tea at the Burj Al Arab 7* Hotel,
or evening drinks in their sky bar. Tel:+971(0)4
3017600
www.jumeirah.com/en/hotels-resorts/dubai/burj-al-
arab/?gclid=CjwKEAjwi9K4BRCQzq7d1c6A_XASJABu
eAO2fZK9AotcakciDvDJBHkDGpr_v9oc-
b1RH1XigUeIqhoC5N3w_wcB
SOCIAL LIFE
On the TimeOut website you will find an
abundance of restaurants, hotels, brunches
and afternoon teas.
www.timeoutdubai.com
28www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE
BASIC ARABIC
Provided below are a few phrases that will give you the basics. Locals
and Arabs in general will be particularly impressed that you have at least
made an effort to learn their language, and will score you some brownie
points in a business situation. We have deliberately tried to spell the
worlds tohelpyou pronounce them correctly.
BASIC WORDS
GREETINGS
GREETING RESPONSE
Peace be upon you
Assalaam Alaikum
and peace be upon you
Wa Alaikum assalaam
Hello
Marhabbah
Hello
Marhabbteen
Good morning
Sabah al khair
Good morning
Sabah al noor
Good afternoon/evening
Massah al khair
Good afternoon/evening
Masah al noor
Thank you (very much)
Shukran (jaseelan) or Mushkoor
You’re welcome
Aafwaan
Welcome
Ahlan wa sahlan
Welcome to you
Ahlan beek (to a male)
Ahlan beech (to a female)
Ahlan beekum (to a group)
(This is usually used in
introductions)
Goodbye
Maasalaamah
Fi aman allah or
Maasalaamah
If allah wishes
Inshallah
Example: Used in numerous
contexts. You’ll send me the report
tomorrow? – Inshallah.
Thisphraseisusedinreference
to a future, since all things are at
God’s will. So if you say, see you
tomorrow, you might be replied
with Inshallah.
What allah wishes
Maashallah
This is used when complimenting
something, usually in the context
of family or health
Congratulations
Mabrook
This is used in any congratulatory
context, more so than you would in
English.
ENGLISH
ARABIC
PRONOUNCED
yes Naam
No La
Be my guest/my
pleasure
Itfudul
Please Min fudluck
What’s up? Or
what’s the matter?
Shoofi Mafi?
What? Shoo?
What is this? Shoo hada?
No problem Mafi mushkilah
Later Baadin
Now Dilwaati
Today Ilyoum
Tomorrow Bukra
See you tomorrow Ashoofook bukra
Bring me some tea Jebli shai
I don’t know Ma adhri
It’s not my problem Maa-i-khussni
I’m lost! Ada’tu tareeqi!
Come with me!
Ta’ala/ ta’alay
(female) ma’ee!
I want to know Areed areef
Can I help you Mumken asaduq
Straight Sida
Left yasar
right yameen
I have Andi
Excuse me Affwaan
yeah/ok Aywa
Perfect Tamaam
It’s normal Aadhi
Call me/talk to me Kallemni
Of course Tabaan
How much
Everything
Kam
Kull
BASIC ARABIC
QUESTIONS
Red ‘ahmar
Orange bortoqali
Yellow asfar
Green ‘akhdar
Blue ‘azraq
Purple banafsaji
Brown bonni
White ‘abyad
Grey ramadi
Black ‘aswad
NUMBERS
NUMBER PRONOUNCED SYMBOL
0 sefr ٠
1 wahid ١
2 ithnan ٢
3 thalatha ٣
4 arba’a ٤
5 khamsa ٥
6 sitta ٦
7 sab’a ٧
8 thamaniya ٨
9 tis’a ٩
10 ‘ashra ٠١
20 ‘ishrun ٠٢
100 mi’a ٠٠١
1000 alf ٠٠٠١
www.thegulfrecruitmentgroup.com 29
QUESTION RESPONSE
What is your name?
Aysh ismuk
ismi ….
My name is …..
Do you speak english?
Titakellem ingleezi
I speak english
Atakullum inglieezi
Do you know arabic?
Terref arabi?
I don’t speak arabic
Ana la atakellem al arabi
Where are you from?
Inta min weyn?
and you? Wa into?
I’m from
Ana min
england ingliterra
usa Umreeka
australia Oostraaalia
uae Al imaraaat
How are you?
Keef haluk?
(sometimes shortened to Keefak)
Praise be to allah (well)
Al hamdu lillah (bi khair)
Alternative replies
I am fine, thank you
Ana bikhayr, shukran
Literally, where are you?
Weyninta(Butprobablyequivalent
to ‘long time no see’)
What’s your news?
Shu-ukhbaarak
Which you could reply to in the
normal way
WELCOME TO DUBAI, UAE
CONTACT

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Moving To Dubai 2016

  • 1. WELCOMETODUBAI,UAE Induction Handbook CONTENTS Overview 2 Cultural Dos and Don’ts 5 Where to Live 7 Household Bills 11 Banking 12 Transportation 14 Schools, Nurseries and Universities 17 House Staff 19 Visas 20 Hospitals, Clinics and Doctors 22 Childrens’ Entertainment 23 Online Information 25 Shopping Malls 26 Tourist Attractions 27 Basic Arabic Phrases 28
  • 2. 2www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE OVERVIEW Located in the heart of the Middle East, the United Arab Emirates (UAE) is home to more than 150 nationalities. The formation of the UAE came after the discovery of huge oil reserve in Abu Dhabi in 1958. The UAE is considered the second richest Arab country with fewer than 10% of the world’s proven oil reserves and the fourth largest natural gas reserves. While proud and protective of its Islamic culture, the UAE is also one of the most progressive, cosmopolitan and open- minded countries in the region. From the brash metropolis of Dubai to the desert wilderness of the Empty Quarter, its many landscapes lie waiting to be explored. Whether you’re new to this remarkable land or have been living here for years, there’s always something new to discover. LOCATION Dubai Abu Dhabi United Arab Emirates Oman The United Arab Emirates is situated on the eastern side of the Arabian Peninsula, bordering Saudi Arabia and the Sultanate of Oman. The country comprises seven emirates – Abu Dhabi, Ajman, Dubai, Fujairah, Ras Al Khaimah, Sharjah and Umm Al Quwain. Abu Dhabi is by far the largest emirate, occupying over 80% of the country with the emirate of Dubai the second largest, although they have similar populations.
  • 3. OVERVIEW 3www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE DUBAI CLIMATE Dubai has a subtropical and arid climate. Sunny blues skies and high temperatures can be expected most of the year. Rain falls on an average of only 25 days per year, mainly in winter (December to March). It rarely rains very heavily or for long periods. Temperaturesrange fromalowofaround10˚c (50˚f) in winter to a high of 48˚c (118˚f) in summer. Humidity is usually between 50% and 65%; however, when combined with the high summer temperatures, even 60% humidity can produce extremely uncomfortable conditions. The most pleasant time is in the cooler winter months, when temperatures are perfect for comfortable days on the beach and long, lingering evenings outside. WEATHER AVERAGES FOR DUBAI JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Avg. High ˚C (˚F) 24.0 (75) 25.4 (78) 28.2 (83) 32.9 (91) 37.6 (100) 39.5 (103) 40.8 (105) 41.3 (106) 38.9 (102) 35.4 (96) 30.5 (87) 26.2 (79) Avg. Low ˚C (˚F) 14.3 (58) 15.4 (60) 17.6 (64) 20.8 (69) 24.6 (76) 27.2 (81) 29.9 (86) 30.2 (86) 27.5 (82) 23.9 (75) 19.9 (68) 16.3 (61) Rain Mm (Inches) 15.6 (0.6) 25.0 (1) 21.0 (0.8) 07.0 (0.3) 00.4 (0) 00.0 (0) 00.8 (0) 00.0 (0) 00.0 (0) 01.2 (0) 02.7 (0.1) 14.9 (0.6) CULTURE The UAE has managed to establish a healthy balance between western influences and eastern traditions. The country has continued to uphold its strong cultural roots while at the same time continuing to become progressively modern and cosmopolitan, reinforcing an open-minded and liberal outlook. When you first arrive you may find aspects of the local culture seem strange to you. Take time to observe and understand before you pass judgment; you’ll soon realize that the many different nationalities living here make it a sometimes frustrating but ultimately fascinating city.
  • 4. OVERVIEW 4www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE RELIGION Islam is more than just a religion; it is a way of life that governs even mundane everyday events, from what to wear to what to eat and drink. Therefore, the culture and heritage of the UAE is closely linked to its religion. However, the UAE is tolerant and welcoming; foreigners are free to practice their own religion, alcoholis served in hotels and the dress code is liberal. Women face little discrimination and, contrary to the policies of neighboring Saudi Arabia, are able to drive and walk around unescorted and with hair uncovered. LANGUAGE The official language of the UAE is Arabic. However, English, Hindi, Malayalam, Urdu, Tagalog, Russian and Farsi are commonly spoken. Arabic is the official business language, but English is so widely used that you could conduct business here for years without learning a single world of Arabic. Most road signs, shop signs and restaurant menus are in both languages. The further out of town you go, the more you will find just Arabic, both spoken and on street and shop signs. CURRENCY The United Arab Emirates currency is called the Dirham. Arab Emirate Dirham (Dhs or AED) 100 Fils = 1 Dirhams. The UAE dirham is pegged to the US Dollar, with a constant conversion rate of 3.67. The dirham is available in the following denominations:  Notes: 1,000 AED, 500 AED, 200 AED, 100 AED, 50 AED, 20 AED, 10 AED and 5 AED  Coins: 1 AED and 50, 25, 10 and 5 fils.
  • 5. 5www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE CULTURAL DOS & DON’TS Be mindful of the following dos anddon’ts - by showing respect for local customs and traditions you will not cause offence and ultimately settle in more easily. FEMALE ATTIRE While beachwear is fine on the beach, you should dress a little more conservatively whenout and about in public places. If indoubt, ensuring that your shoulders andkneesare covered is asafe bet. They said, when outatbarsandclubsinthe evening,alittle more‘exposure’isconsidered acceptable. A pashmina is always useful for the journey home or in case the air conditioning is strong. BUSINESS ETIQUETTE Business meetings in the region will usually start with introductions and smalltalkbeforeanyoneactuallygetsdowntobusiness. Businesscardsare alwaysexchangedandyou should treatthemwith respectasanextension of the person who gives one to you. Punctuality to meetings is important and arriving late is considered to be very bad manner. However, it is important not to assume that your meeting will start at the scheduled time or that once started it will not be interrupted. PUBLIC DISPLAYS OF AFFECTION There are strict guidelines to follow and anything more than an innocent peck on the cheek will not only get you disapproving looks from passersby but also can ultimately lead to police action.
  • 6. 6www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE CULTURAL DOS AND DON’TS PHOTOGRAPHY Dubai is full of snap-worthy sights and normal tourist photography is fine. However, itiscourteous toseekpermission before photographing people, particularly women and children. As a general rule of thumb, photos of official, government and military buildings should not be taken. MEETING PEOPLE Long handshakes, kisses and warm greetings are common when meeting people in the Middle East. It’s normal to shake hands with peoplewhen you are introduced to them, although if you are meeting someone of the opposite sex, be aware that a handshake may not always be welcome. It’s best to take your cue from the other person and not offer your hand unless they first offer theirs. It’s polite to send greetings to a person’s family, but can be considered rude to enquire directly about someone’s wife, sister or daughter. You may see men greeting each other with a nose kiss; this is a customary greeting in the gulf region but is only used between close friends and associatesandyou shouldnotattempttogreetsomeoneinthisway. GOING OUT Dubaihasa goodvarietyof nightlife and alcohol iswidelyavailable inhotelbars, pubs andclubs. However,it is important to remember that you are in a Muslim countryandanydrunkenorlewdbehavioris considered verydisrespectful and canalso lead to police action in the form of a fine, arrest and/ordetention. Non- Muslim residents of Dubai need an Alcohol license to both drink and purchase from specialized shops.
  • 7. 7www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE WHERE TO LIVE Whether you are looking to rent a room or buy a villa, the following information will help point you in the right direction. APART-HOTELS A great option for when you first relocate, apart-hotels provide all the comforts of a home, including a fully- fitted kitchen with appliances. You can get your bearings, receive your visa and setupbankaccountsbefore you commit to a year’s rent in a place of your own. BUYING If buying a property is the option for you, acquire the services of a professional. The below are good/reputable house hunting firms to contact. RENTING The most common way to rent an apartment/villa/room in Dubai is to search the website Dubizzle www.dubizzle.com Here you will find everylocation,everysizeandevery budgetis catered for. Most landlords ask for one year’s rent in advance, however you can usually negotiate to spread payments over two or three cheques. You will also have to pay a security deposit (refundable) and agent fees are also paid by the renter rather than the landlord. APART-HOTELS IN VARIOUS DUBAI LOCATIONS APART-HOTEL LOCATION(S) WEBSITE Comfort Inn Hotel Apart Tecom, Al Barsha www.comfortinnha.com Auris Group of Hotels Deira, Al Barsha, Tecom, Sports City www.auris-hotels.com Grand Midwest Hotels Media City, Tecom, Discovery Gardens Bur Dubai, Al Barsha www.grandmidwest.com Tulip Hotel Apartments Deira www.tulipha.com Golden Sands Hotel Apart Bur Dubai www.goldensandsdubai.com REPUTABLE REAL ESTATE FIRMS COMPANY TELEPHONE NUMBER WEBSITE Better Homes +971 600 52 2233 www.bhomes.com Ocean View +971 (0)4 343 3256 www.oceanviewdubai.com Al Habtoor Properties LLC +971 (0)4 321 8803 www.habtoorproperties.com Hamptons International +971 (0)4 366 1662 www.hamptons.ae PowerHouse Properties +971 (0)4 408 7000 www.phrealestate.ae RENTAL INCREASE CALCULATOR The Dubai Real Estate Regulatory Agency (RERA) has established an online rental increase calculator, which landlords and tenants can use to assess whether a rental increase is permitted under the Rent Cap Law. The Dubai RERA Rental Index is updated every four months. It collects rental data from several sources such as property leases recorded by the Dubai Land Department (DLD), field surveys conducted in various areas of Dubai such as rent adverts on billboards, newspapers, property websites and data collected from real estate companies. http://www.dubailand.gov.ae/English/Pages/Rental-Increase-calculator.aspx
  • 8. www . thegulfr ecruitmen tgr oup . c om | www .r eloc at eme .ae & Old Town The Palm, Jebel Ali The Palm, Jumeirah The Palm, Deira The World Jebel Ali Free Zone Ibn Battuta Mall Discovery Gardens, The Gardens & The Lost City JBR Jumeirah Islands, The Lakes, Emirates Hills, The Springs, Meadows & Jumeirah Lake Towers Media City& Dubai Marina Tecom & The Greens Umm Sequeim Al Barsha Business Bay Jumeirah Burj Khalifa DIFC Bur Dubai Deira Emirates Rd. Jumeirah Village Dubai Festival City Dubai International Airport To Abu Dhabi Victory Heights & Sport City MotorCity To Sharjah Dubai World Central Arabian Ranches Global Village Nadd Al Shiba (4) International City Mirdif Dubai Silicon Oasis DragonMart Compl ex Academic City E311 9
  • 9. WHERE TO LIVE 9www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE POPULARRESIDENTIALAREAS DUBAI MARINA: Lots of high rise apartments overlooking the marina. This is a district in the heart of what has become known as “New Dubai”. JUMEIRAH BEACH RESIDENCE (JBR): Situated on the beach front with Dubai Marina behind it. JUMEIRAH LAKE TOWERS: A high rise development directly behind Jumeriah Beach residence, on the other side of the Sheik Zayed road, slightly more affordable than on the beach. THE SPRINGS: A villa community which hosts international schools, shopping malls, gyms, and mosques. Anything from a 2 – 6 bedroom Villa can be found here with private poolsorshared. THE LAKES: Adjacent to the Springs and Meadows. The Lakes is another villa community comparable to the Meadows in size of property and price. It boasts an upper- class health and wellness club and nursery school. JUMEIRAH ISLANDS: A beautiful villa complex built over an abundance of lakes, the villas sit in cul-de-sacs and all boast private pools. EMIRATES HILLS: Another beautiful villa complex next to Jumeirah Islands and the Lakes, backing on to the Montgomerie golf Course. These detached 4+ bedroom and private pool villas are luxury as you have never seen it before. BUSINESS BAY: New and modern high-rise apartments block area off Sheik Zayed road, reaching up to the Dubai Mall. JEBEL ALI: Originally a satellite town to Dubai, this area is slowly meeting up with the urban sprawl. Well connected and within easy reach of Media City and Internet City and ease of access for journeys to Abu Dhabi makes this a good location. THE PALM JUMEIRAH: The wonder that is the palm is home to medium-rise apartment blocks that adorn the shoreline, and luxurious villas with private pools and private beacharea. AL BARSHA: In the middle of Dubai next to Emirates Mall is Al-Barsha,withofficeblocksandresidentialapartmentblocks. TECOM/THE GREENS: Just up the road from Al Barsha you will find Tecom/The greens, medium-rise apartment blocks near the metro line. MEDIA CITY: Mainly a business area, but villas and apartments can be found here. Very close to the Marina and metro lines. UMM SEQUEIM: Older villa compounds can be found here, with size out weighing up-to-date amenities. Many have shared pools within small communities in the heart of Dubai, near schools and the beach. JUMEIRAH: This area runs from the middle of Dubai to the end by the Flag pole, lots of expat compounds will be found here with villa accommodation offered. TYPE OF ACCOMMODATION ANNUAL RENT (AED) Studio apartment 50,000-100,000 1-bedroom to 2- bedroom apartment 100,000-200,000 2- bedroom to 3 -bedroom Villa 130,000 - 350,000 4-bedroom or 5-bedroom villa 250,000-400,000 Palm Villas 1000000 Sourcehttp://www.aesinternational.com/blog/cost-of-living-in-dubai Average Annual Rents in Dubai:
  • 10. WHERE TO LIVE 10www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE DUBAI INTERNATIONAL FINANCIAL CENTER (DIFC): In the heart of the financial business district, luxurious apartments to be rented. SHEIK ZAYED ROAD: The road that stretches the whole length of Dubai boasts apartments for rent, but can be hit and missandpotentiallynoisy. OLD TOWN: A beautiful Arabian-style low-rise apartment block neighborhood, slightly smaller apartments that in other parts of Dubai but in an amazing location next to the Dubai Mall,BurjKhalifaandboastingbeautifulpools. MIRDIFF: Villas can be found here at affordable prices for all the family as well as newly built apartment blocks. Mirdiff boasts international schools, a mall, shopping centres, restaurants and is very close to the popular Irish Village(pubs). AL FURJAN: Al Furjan, meaning ‘collection of homes’ or ‘small village’ is designed to create a friendly, community environment among residents. Homes are built in small clusters connected by a series of walkways and parks DOWNTOWN DUBAI: The Downtown Burj Khalifa area continues to add new buildings of high quality. The obvious benefit of living in the Downtown is the proximity to the Burj Khalifa and the Dubai Mall. With a growing residential population in this area a plethora of new restaurants, nightlife and convenience markets have emerged. Consequently, Downtown now offers a thriving and lively option. A mix of low rise and high rise accommodation is available. THE MEADOWS: The Meadows is a lovely gated community featuring anything from 2 bedroom town houses up to 6 bed room luxury villas. It is a well established community with a wonderful community feel. Properties in The Meadows are for sale or for rent. There is a community centre for shopping and a health club available, as well as shared pools and recreation areas. ARABIAN RANCHES: A villa complex covering a vast area out by Emirates road, with Spanish-style modern town houses and many more styles of villas inside their own compounds. There is also a British curriculum school, medical centre, golf course, shopping centre and many restaurants in the area. MOTOR CITY: Just across the road from Arabian ranches on Emirates road is the racing autodrome with laser tag and indoor/outdoor go karting. A high street with shops and restaurants, with apartments above and behind off cobbled streets. Further down you will find green Community Motor City which has a bungalow-style villa compound and lake apartments. VICTORY HEIGHTS/SPORTS CITY: Through Motor City you reach Victory Heights, another villa complex purely made up of town houses. Sports City is adjacent with a variety of villas and apartments. Two golf clubs can be found here, plus the cricket stadium and flood lit rugby and football grounds, plus an American curriculum school. DUBAI SILICON OASIS: Further out near the universities you will find Dubai Silicon Oasis, home to villa complexes that house the Emirates Airline Pilots, many office blocks and residential apartments, this area is still being developed and a car would certainlybeneeded ifyou chose tolive here. THE VILLA: It offers spacious living for those looking to embrace a comfortable lifestyle away from the city. The Villa brings together select Spanish-style villas neatly clustered in three themed landscapes that are fully Mediterranean in their appeal. The Villa is ideal for those seeking tranquility, spaciousness, and the appeal of a beautiful self-contained community with landscaped gardens, cobbled roads and a community centre with shops and cafes. REMRAAM: Remraam is a residential community that is still being developed in an in-land area of Dubai. You'll find this little oasis behind Motor City, and adjacent to Arabian Ranches.
  • 11. 11www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE HOUSEHOLD BILLS ELECTRICITY, WATER & AIR CONDITIONING - DEWA Electricity and Water are through DEWA www.dewa.gov.ae. Estate agencies can normally organize this for you for a small additional charge. Direct debt payment available at https://mpay.dubai.ae . INTERNET, TV & PHONE - DU & ETISALAT All 3 services are provided by 2 organizations, Du or Etisalat. Prices are similar and are approximately 550AED per month for a reasonably wide ranging satellite package, landline and internet. www.etisalat.ae seen as a more consistent and quality provider www.du.ae seen as offering better deals MOBILE PHONES Etisalat and DU are also the only 2 providers in the region for mobile phone packages. Most commonlyused is‘payas you go’,followedby‘postpaid’ packages. PAY AS YOU GO Acquiring a Sim is easy and can be done at any of the Etisalat or Du kiosks or shops, located in all major malls and business centres. You can buy ‘top ups’ from petrol stations, supermarkets and Etisalat and Du direct. There are many places to purchase re-charge cards. POST PAID You will need your passport and visa copy to open up a post paid account with either Etisalat or Du. Many packages will offer phones at reduced prices or free. There are a variety of packages ranging from 29AED a month +, offering inclusive minutes, text bundles, data etc.
  • 12. 12www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE BANKING Many well-known international banks have a presence in Dubai, so finding a familiar brand is easy and convenient. That said, expats should not discount local UAE banks; they provide excellent service, and the nature of the small, competitive market means favorable deals are easy to find. Banks are generally open every day from 8am to 3pm, except Fridays CHEQUES Cheques are still widely accepted in the UAE. Expats can issue a cheque for pretty much anything, but beware if it bounces, as the penalty can include jail and a fine. Post-dated cheques are popular, and are the primary method used for buying a car and paying annual rent, as debit orders are not common in Dubai. ATMs ATMs are numerous, and there is no charge for drawing cash from a different bank’s machine. Most banks also have cheque and cash deposit machines available 24 hours a day, seven days a week. Internet banking facilities are also available, though in some cases, they can be rather unsophisticated. CREDITS When buying property it is possible to get a loan from the bank, but be careful when buying off-plan. Several proposed developments were started in Dubai's heyday and never finished; in this case, lenders are obligated to make progress payments and fight it out later. Credit cards normally attract high interest charges. Some expats do run into trouble living beyond their means in Dubai, so it’s important to remain disciplined. Source: http://www.expatarrivals.com/dubai/banking-money-and-taxes-in-dubai DOCUMENTS NEEDED TO OPEN A BANK ACCOUNT:  Your original passport plus a copy  A copy of your visa page proving you are a resident of the UAE  A salary certificate (you need to ask your company HR department for this)  Certain banks may ask for your Emirates ID card, but since getting an Emirates ID takes time, many don’t insist on this. They will just ask you for a copy of your Emirates ID registration form that you filled in when applying for it. *Correct at the time of publishing April 2016
  • 13. 13www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE BANKING BANKS TO LOOK OUT FOR RAK BANK RAKBANK, also known as the National Bank of Ras Al-Khaimah, is one of the fastest growing and most dynamic banks in the UAE. Founded in 1976, the Bank underwent a major transformation in 2001, with a shift in focus from corporate banking to retail and small businesses. Awards: The Asian Banker Best Internet Banking Initiative Award in the Middle East 2014, The Asian Banker Best Core Banking Implementation Project Award in the Middle East 2014. ADCB ADCB is one of the preferred banks in the UAE - respected by customers, competitors and community. ADCB aims to be the number one bank of choice in the UAE. It is a constantly innovating, financially successful organization of highest integrity respected by all, including competitors and community. Awards: World Finance Magazine Award; Best Corporate Governance in UAE 2014. The Banker Middle East Product Awards 2014; Best New SME Product, Best SME Customer Service and Best Trade Finance Offering. ABU DHABI ISLAMIC BANK An Islamic Bank that has grown its product offerings and branch network rapidly over the past few years. The bank has performed well and is generally seen as fairly progressive and customer friendly. Awards: Best Bank in the UAE 2014, Best Islamic Bank in the UAE 2014. EMIRATES NBD The biggest bank in the region, formed by the merger of Emirates Bank and National Bank of Dubai. It has worked hard at integrating the two banks and creating a world-class global banking service. Recent management changes have also been seen as positive. They have a strong branch network and a good range of banking services and products with good pricing. Awards: UAE's Best Bank by Euromoney 2015, UAE Domestic Cash Management Bank of the Year 2015. UNITED ARAB BANK A well performing bank that has captured market share for its competitive pricing and innovative mortgage and loan products. A smaller bank than many others, and largely corporate banking focused, but well thought out. Awards: Best Retail Bank in the UAE and Most Innovative SME Bank at anker Middle East Industry Awards 2015.
  • 14. 14www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE TRANSPORTATION BUYING A CAR Owning a car in Dubai is a must as the public transport system, even though continually developing, is still limited. Car prices in Dubai are cheaper than those in the UK or the US with the added advantage of living in an oil-rich country in which petrol is highly subsidized and vehicle maintenance is typically more affordable. RENTING A CAR If you want to drive immediately, you can get a hire/lease car; just ensure you have your home country driving license (the photo version) and only if your home country is in the RTA list. www.budget-uae.com www.thriftyuae.com www.discountcardubai.com The usual international rental agencies all have offices here and there are also a number of local companies. Do shop around. DRIVINGLICENSE Driving licenses can be obtained by adult UAE citizens/residents after training from an authorized driving school in Dubai. If you are 18-21 year of age, you can apply for a probationary license. Criteria If you have never driven before nor have a driving license that is not on the approved list of 36 countries then you must undergo training. http://www.dubai.ae/en/Lists/HowToGuide/DispForm.aspx?ID=11 DRIVING SCHOOLS IN DUBAI COMPANY BRANCHES TELEPHONE NUMBER WEBSITE Al Ahli Driving School 10 branches +971 (0)4 341 1500 www.alahlidubai.ae Belhasa Driving School 18 branches +971 (0)4 324 3535 www.bdc.ae Dubai Driving Center 13 branches +971 (0)4 345 5855 www.dubaidrivingcenter.net Emirates Driving Institute 53 branches and mall counters +971 (0)4 263 1100 www.edi-uae.com Galadari Driving School 14 branches +971 (0)4 267 6166 www.gmdc.ae Source: www.dubai.ae/en/Lists/HowToguide/DispForm.aspx?ID=3 Documents required to purchase a car in Dubai are:  A valid driving license  UAE residence visa  Passport  Valid insurance documents If the car is financed through the bank or a loan company, a salary certificate or a letter from your employer as well as previous bank statements may also be required. *Correct at the time of publishing April 2016 DOCUMENTS REQUIRED:  Passport (original & copy) with residence stamp, No  Objection Certificate from employer  8 photos *Correct at the time of publishing April 2016
  • 15. 15www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE TRANSPORTATION SALIK – ROAD TAX The Sheikh Zayed road has toll bridges, which charge 4AED each time you pass under them. When purchasing a car you automatically have to sign up for your salik card and re-charge credit can be bought in petrol stations, supermarkets etc. If you hire a car they come already with the salik tag and the hire company will add Salik charges to your end of month payment. The Salik website (www.salik.ae) provides complete information to subscribers and allows them to benefit from many electronic services. DUBAI TAXIS You can hail air-conditioned taxis on the street or pre-book them by telephone. The Dubai Taxi Corporation (Tel: +971 4 208 0808) operates metered taxis. Occasionally, drivers do not have detailed knowledge of the city and might ask passengers for directions so beware if you’re a new arrival. Fixed fares are applied to journeys outside the city boundaries. It is also possible to hire a taxi for half a day or a full day for sightseeing. Tipping is not expected. DUBAI BUSES Dubai Bus (tel: +971 800 9090; www.dubai-bus.com) operates a modern public bus service on around 80 routes. Fares depend on destination and are paid to the driver upon boarding; it is useful to have the exact change ready. Timetables and bus maps are available from the bus stations in Deira and Bur Dubai. Routes and bus numbers are posted in both Arabic and English. DUBAI TRAM Dubai Tram (tel: +971 800 9090; http://dubaitram.rta.ae) opened in late 2014, connecting Dubai Marina with Al Sufouh. The Tram operates Saturday to Thursday from 6:30 AM to 1:30 AM. Hours on Friday are 9 AM to 1:30 AM. Payment is by Nol Card, the same system used to pay for trips on the Dubai metro and public buses. A ride on the Dubai Tram costs 3 AED (4 AED for using the Red Nol Tickets), regardless of the distance travelled. The Gold Class Fare is 6 AED.
  • 16. 16www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE TRANSPORTATION DUBAI METRO The Dubai Metro (tel: +971 800 9090) has two lines, the Red Line and the Green Line. The Red line runs from Rashidiya (near Dubai International Airport) to UAE Exchange (formerly Jebel Ali). All 29 Stations are now open. The Green line runs form Etisalat Metro Station in Al Qusais to Dubai Healthcare City in Umm Hair. All 20 stations are now operational.Passengers can transfer between lines either Union or Burjuman. Fares are calculated based on the number of zones crossed. Source: http://www.dubai-online.com/ The diagram below is a systematic representation of the Dubai Metro system. AIR TRAVEL Dubai International Airport (DXB) is the world’s busiest for international passenger traffic. It handled 2,506,092 tonnes of air freight, up 3.4 per cent. December freighter volumes rose 5 per cent to 214,408 tonnes. For international travel, you can book a flight online with Emirates, Etihad, Qatar and many others. Dubai International Airport’s website provides flight information http://www.dubaiairport.com/en/Pages/home.aspx, enabling you to track all flights from and to Dubai round the clock.
  • 17. 17www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE SCHOOLS, NURSERIES AND UNIVERSITIES Dubai offers a vast range of International schools providing children with the best education in a home-from-home environment. English, American, Australian, Indian and more curriculums are catered for. * Prices are indicative only. Please enquire directly with the institution. NURSERIES IN DUBAI INSTITUTE GRADES CURRICULUM PRICE P/A (AED) * WEBSITE Blossom Nursery Nursery UK 25,830 - 48,675 www.theblossomnursery.com British Orchard Nursery Nursery UK 29,100 - 51,000 www.britishorchardnursery.com Building Blocks Nursery UK 21,000 - 45,690 www.building-blocks.ae Childrens Garden Dubai Nursery UK/French/German 42,750 www.childrensgarden.ae Crystal Valley Nursery Nursery UK/NZ 25,500 - 34,785 www.crystalvalleynursery.com Emirates British Nursery Nursery UK 20,700 - 29,700 www.emiratesbritishnursery.com PRIMARY & SECONDARY SCHOOLS IN DUBAI INSTITUTE GRADES CURRICULUM PRICE P/A (AED) * WEBSITE American International School K-12 US/Canadian/Arabic 11,000-17,500 www.aisch.net American School of Dubai K-12 US 52,730 -104,070 www.asdubai.org Bradenton Prep Academy K-12 US 30,000 - 70,800 www.bradentonprepdubai.com Cambridge Inter School Dubai K-12 UK 37,000-73,000 www.gemscis-garhoud.com Choueifat Dubai K-12 Choueifat/UK/US 17,900 - 34,300 www.iscuae-sabis.net Delli Private School Dubai K-12 Indian 8,686 -12,159 www.dpsdubai.com/DPSDubai Dubai College Secondary UK 67,773 - 76,743 www.dubaicollege.org Dubai British School K-12 UK 41,174-61,761 www.dubaibritishschool.ae Dubai English Speaking School Primary UK 32,880 www.dessdxb.com Dubai English Speaking College Secondary UK 66,061- 71,003 www.dessdxb.com USEFUL WEBSITES A comprehensive list of schools: www.dubaifaqs.com/schools-dubai.php www.whichschooladvisor.com AfulllistofuniversitiesinDubai: https://en.wikipedia.org/wiki/List_of_universities_and_colleges_in_the_United_ Arab_Emirates
  • 18. 18www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE SCHOOLS, NURSERIES AND UNIVERSITIES PRIMARY & SECONDARY SCHOOLS IN DUBAI INSTITUTE GRADES CURRICULUM PRICE P/A (AED) * WEBSITE Emirates International School Meadows K-12 UK 23,045-68,345 www.eischools.ae/Meadows Emirates International School Jumeirah K-12 UK/US 30,140-63,870 www.eischools.ae/jumeirah Gems World Academy K-12 UK/US 55,386-96,140 www.gemsworldacademy-dubai. com Horizon School Dubai Primary UK 26,220-35,210 www.horizonschooldubai.com Jebel Ali Primary School Primary UK 39,927 www.jebelalischool.org JESS Arabian Ranches K-12 UK 32,045-78,740 www.jessdubai.com Jumeirah College Secondary UK 58,542-73,177 www.gemsjc.com Jumeirah Primary School Primary UK 32,775-41,315 www.jpsdubai.com Jumeirah English Speaking School Primary UK 32,045-40,165 www.jess.sch.ae Jumeirah Baccalaureate School K-12 International 50,000-65,000 www.jbschool.ae JSS International School Primary Indian 13,000-33,920 www.jssisdubai.com Kings School Dubai Primary UK 33,441-53,695 www.kingsdubai.com Lycee Francais International Dubai Primary French 19,800-39,775 www.lfidb.net Lycee Georges Pompidou Ecole Primaire Dubai Primary French 24,360-40,300 www.lfigp.org Lycee Libanais Francophone Prive K-12 French 21,000-40,000 www.llfp.com/site/llfp.htm Raffles International School K-12 UK/US 26,125-73,150 www.rafflesis.com/main Regent International School K-12 UK 34,172-78,375 www.risdubai.com Repton School K-12 UK 46,325-92,650 46,325-92,650 www.reptondubai.org Safa School Primary UK 23,387-45,847 www.safaschooldubai.com Sharjah American School Dubai K-12 Arabic/US 14,671-36,677 www.saisuae.com Wellington International School K-12 UK 35,244-76,675 www.wellingtoninternationalschool. com Wellington Primary School Primary UK 36,060-45,460 www.gemswps.com Winchester School Dubai K-12 Indian/UK 9,923 - 22,135 www.thewinchesterschool.com UNIVERSITIES IN DUBAI INSTITUTE GRADES CURRICULUM WEBSITE University of Wollongong University Australia www.uowdubai.ac.ae American University in Dubai University US www.aud.edu Heriot Watt University Dubai University UK www.hw.ac.uk/dubai.htm Murdoch University Dubai University Australia www.dubai.murdoch.edu.au Middlesex University Dubai University UK www.mdx.ac
  • 19. 19www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE HOUSE STAFF NANNIES/MAIDS It is popular in Dubai to have live in maids/nannies to take care of household chores and assist with childcare. Please note bachelors and single women are not permitted to hire maids. It is usually the job of the male within the family unit to sponsor the maid but females are also able to. It is easy to find maids already living in Dubai or you can relocate them from Sri Lanka, Indonesia and the Philippines. All rules relating to pay, holidays and medical insurance in the contract must be abided to. You must sponsor them and obtain a visa for them. You do this at the Immigration office in Bur Dubai. This is a relatively easy process if you have all the correct documentation otherwise it can be a lot of going backandforth. A salary must be agreed between yourselves and your maid and a contract will be drawn up by Immigration, which both parties must sign. DRIVERS Many households also employ drivers (sometimes live in, with visas – process as above) whose duties range from driving to and from work, out at weekends, kids to clubs etc as well as washing and general maintenance of car. SPONSORING A HOUSEMAID: You can sponsor a housemaid if the following conditions are met:  Sponsor's monthly salary should not be less than Dh6, 000 or Dh5, 000 plus company provided accommodation.  Sponsor should pay Dh5360 as an annual fee at Immigration (every year to be repeated. Typing Charge extra)  Deposit: AED 2020 to be paid in Cash at Immigration after approval. This amount will be refunded after Maid's Visa cancellation and exit. AED 220 should be paid at Immigration as file opening fees. o The housemaid and the Sponsor/spouse should not be related o The Sponsor should be a resident in the UAE living with his/her family REQUIRED DOCUMENTS:  Salary certificate of sponsor in Arabic (in case of government employee) / labour contract of sponsor (for private employees) and accommodation contract.  Application form duly filled in from an authorized typing office  Sponsor's passport copy  Copy of maid's passport  Passport photos of the maid  Affidavit from embassy / consulate certifying non- relationship if maid is from the same country. *Correct at the time of publishing April 2016 *Sources: www.visaprocess.ae www.guide2dubai.com
  • 20. 20www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE VISAS To reside permanently in Dubai you require a visa, whether it is an employment or spousal visa. EMPLOYMENT VISA An Employment Visa is provided by youremployer.Theyareresponsible for processing all documentation and it is a relatively pain-free process. The process can take anywhere from 10 days to 6 weeks to process depending on efficiency of the employer and workload of government Departments. FAMILY VISAS If your family members (usually wife and children) are outside the UAE, you must first apply for an entry residence visa and after they arrive, you have up to 30 days to apply for the residence stamp. Criteria: Your monthly salary should not be less than AED 4,000 or AED 3,000 + accommodation. If you want to sponsor a residence visa for your parents, your minimum monthly salary should be AED 10,000. See residence visa for parents separately. Fees:  AED 310 Application fee + typing fees per family member  • AED 15 Empost label (Optional) DOCUMENTS REQUIRED:  Typed Application form  Salary certificate (for government employee) or attested work contract (other employees)  3 months bank statement for long-time residents. New residents can submit 1 month bank statement or bank letter confirming salary transfer.  Attested tenancy contract, Emirates ID card and labour card  Marriage certificate that has been attested by UAE authorities (for UAE marriages) or in your home country for spouse sponsorship  Passports (original) and copies of both sponsor and family member/s  Medical check-up report of spouse or children over 15 years of age from authorized hospital/clinic  3 passport photos of family member *Correct at the time of publishing April 2016 *Source:http://www.dubai.ae/en/Lists/HowToGuide/DispForm.aspx? ID=44 DOCUMENTS REQUIRED:  Original Passport  8 x Passport Photos  Attested Education Certificates (Not necessary, but required for Manager plus Job tittles)
  • 21. 21www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE VISAS ATTESTEDDOCUMENTS If you have education certificates/marriage certificates/birth certificates, it is recommended to get them attested in your home country before travelling to Dubai. Without these you will not be able to sponsor your family. Without an attested education certificate (the highest qualification you have) you will not be able to receive a job title of ManagerLevelandabove on yourvisa. To get the documents attested go to your home country embassy and also the UAE embassy before travelling. In some cases you can get attestation done in the UAE;howevertheyusuallyjustpostitallback to your home country and this may take time, meaning you will probably overstay your visit visa and incur fines.
  • 22. 22www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE HOSPITALS, CLINICSAND DENTISTS A medical insurance policy is usually included in employment package. Coverage can vary from each employer, but is generally comprehensive with only small charges for doctor visits etc. Some employers will extend this to family, others won’t, so would always advise double checking. Dentists and other medical practitioners are plentiful in Dubai. Your medical insurance package should detail which services are covered and also indicate at which facilities youcanreceivetreatment. SOME HOSPITALS AND CLINICS IN DUBAI INSTITUTE TELEPHONE NUMBER WEBSITE Mediclinic Middle East +971 (0)4 282 7788 www.mediclinic.ae Canadian Specialist Hospital +971 0(4) 707 2222 www.csh.ae Saudi German Hospitals Group +971 (0)4 389 0000 www.sghdubai.ae Unicare Dubai Hospital +971 (0)4 352 9292 www.unicaredubai.com Infinity Clinic +971 (0) 4 343 6684 www.ihcdubai.com Belhoul European Hospital +971 (0)4 3454000 www.belhouleuropean.com Tower Clinic +971 (0)4 362 2939 www.towerclinic.com
  • 23. 23www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE CHILDRENS’ ENTERTAINMENT The list is endless - Below are a fewfavorites. Formore ideas go to the TimeOutlink: http://www.timeoutdubai.com/kids KIDZANIA Location: DUBAI MALL KidZania is an award-winning children’s ‘edutainment’ concept, located in The Dubai Mall. An 80,000 sqft interactive mini-city, KidZania combines play with learning through a fun and innovative approach. www.kidzania.ae/home.php MAGIC PLANET Location: MALL OF EMIRATES Magic Planet is the largest indoor family entertainment centre in Dubai. www.malloftheemirates.com/entertainment/magic-planet.aspx SEGA WORLD Location: DUBAI MALL Explore five zones of entertainment for all ages at the first SEGA republic indoor theme park in the region. Enjoy 9 heart-stopping attractions and 250 amusement games spread over 2 levels of adrenaline and adventure. www.thedubaimall.com/en/entertainment/entertainment-section/sega- republic-entertainment.html
  • 24. 24www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE KIDS’ ENTERTAINMENT GLOBAL VILLAGE Location: GLOBAL VILLAGE, ON EMIRATES 311 RD An outdoor theme park off Emirates road, open between November and March, it offers cultural entertainment along with an international shopping experience. Fairground rides, authentic handicrafts and merchandise from different countries await you at the many national pavilions in global Village. www.globalvillage.ae MUSHRIF PARK Location: MIRDIF The park is set in 124 hectares and boasts many features including, swimming pools, fountain and lakes, children’s play areas, train, camel and pony rides. A special feature is the International garden Area exhibiting miniature houses from different countries. It is on Al Awir road, past the Dubai International Airport. www.dubaicity.com/what_to_do_in_dubai/Park_dubai_mushrif.htm SAFA PARK Location: SAFA Never did a name of any park in Dubai apply to its actual location, as does the name of Al Safa Park. The complete serenity surrounding the park confirms the rightness of the name. The park was opened in 1975 on one side of Sheikh Zayed road on a 64 hectares area. www.dubaicity.com/what_to_do_in_dubai/Park_dubai_Al_safa.htm FULL LIST OF PARKS IN DUBAI www.timeoutdubai.com/aroundtown/search/all-locations/684-beaches-parks
  • 25. 25www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE www.timeoutdubai.com/kids/search/all-locations/554- mother-baby-groups?order=name&dir=DESC www.expatechodubai.com www.internations.org/dubai-expats ONLINE INFORMATION EXPAT WOMEN ExpatWoman is a privately owned site, launched in 2000 as a free service for women moving to, and living in the region. It has helped tens of thousands of families relocate and happily settle into a new life in Dubai. The site offers comprehensive city profiles, a monthly updated online magazine with daily updated news as comes into us, and a variety of additional services including free Classified Ads, job listings, recipes, property listings and a very busy events schedule offering some 500+ activities per annum across the region. Joining this site, your email address will be added to the mailing list(s) of your choice, and we will keep you updated with site news and activities. We are careful regarding the numbers of posts sent out to readers, and we don’t sell our mailing list. ExpatWoman hosts several forum (fora!) as a service for readers to exchange advice with others interested in life here. Whether you’re looking for the opinions on schools or housing, or whether to bring your fridge… will your daughter be able to continue with dance lessons?… However big or small the query, thousands of people look at these boards over the course of a month and somebody will be happy to help you. www.expatwoman.com/dubai LINKSTOOTHERGROUPS
  • 26. 26www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE SHOPPING MALLS SUPERMARKETS Grocery shopping in the major supermarkets is comparable to European and North American cities. Some goods will be more expensive and harder to find. Waitrose,Spinneys and Choitrams all provide lots of western itemsand pork products. Carrefour,LuLu and Al Maya sometimes work out a little cheaper on certain items such as fruit and meat but do not always offer pork produce. TAILORS Location: SATWA If you want a tailor made suit/skirt/dress, make your way to the area in Dubai called Satwa. There you will find an abundance of tailors and material shops. Just take along an outfit you want copied, or peruse the next catalogue, and they will make you ‘same same’. This can sometimes be hit and miss so go with recommendations whenever you can. There are also tailors all over Dubai - prices vary as does quality. NIGHT MARKET Location: DEIRA, KARAMA, FESTIVAL PROMENADE, MARINA WALK During the winter months Dubai comes alive at night with a variety of markets, complete with souvenirs, clothing and entertainment. Naif market in Deira and the Karama market operate all year round. SHOPPING MALLS MALL OF THE EMIRATES www.malloftheemirates.com DUBAI MALL www.thedubaimall.com/en DUBAI MARINA MALL www.dubaimarinamall.com IBN BATTUTA MALL www.ibnbattutamall.com OASIS CENTER www.oasiscentremall.com WAFI MALL www.wafi.com DEIRA CITY CENTRE www.citycentredeira.com
  • 27. 27www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE TOURISTATTRACTIONS MOST POPULAR ATTRACTIONS IN DUBAI Visit Dubai Mall – largest mall in the world Go up the tallest building, Burj Khalifa (book online for cheaper tickets) www.burjkhalifa.ae Watch the musical fountains outside the Dubai Mall at the Souk Al Bahar from 6pm – 10pm Visit the Souk al Bahar whilst at Dubai Mall, and the willy wonka style sweet shop and the aquarium Visit the Atlantis hotel on the Palm Go to the Atlantis water park GototheMalloftheEmirates Ski or just watch the skiers at the ski slope in the mall Visit the Madinat Jumeirah, it’s filled with lovely restaurants and little shops, has a river where you can go on little gondolas. If you like steak, eat at Seafire Atlantis or gaucho in the DIFC www.gauchorestaurants.co.uk/restaurants/restaurant.php?id=dubai www.atlantisthepalm.com/restaurants/seafire-steakhouse Visit the Jumeirah Beach residence ‘The Walk’ filled with restaurants, the beach shops, nice and chilled. Go for drinks at the Radisson Harbour Hotel in the Marina on the 54th floor at the Observatory – happy hour between 7- 10pm Drinks at the grosvenor Hotel 44th floor bar is good for views too, also in the Marina WildWadiWaterParkat JumeirahBeachHotel DinnerroundtheDubaiMarinaisniceasyou canlook at all the yachts Visit the Creek and take an Abraj boat ride or visit themuseumsupbytheembassy GotoMirdiffCityCentreMall,ithasasky diving windtunnel Have afternoon tea at the Burj Al Arab 7* Hotel, or evening drinks in their sky bar. Tel:+971(0)4 3017600 www.jumeirah.com/en/hotels-resorts/dubai/burj-al- arab/?gclid=CjwKEAjwi9K4BRCQzq7d1c6A_XASJABu eAO2fZK9AotcakciDvDJBHkDGpr_v9oc- b1RH1XigUeIqhoC5N3w_wcB SOCIAL LIFE On the TimeOut website you will find an abundance of restaurants, hotels, brunches and afternoon teas. www.timeoutdubai.com
  • 28. 28www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE BASIC ARABIC Provided below are a few phrases that will give you the basics. Locals and Arabs in general will be particularly impressed that you have at least made an effort to learn their language, and will score you some brownie points in a business situation. We have deliberately tried to spell the worlds tohelpyou pronounce them correctly. BASIC WORDS GREETINGS GREETING RESPONSE Peace be upon you Assalaam Alaikum and peace be upon you Wa Alaikum assalaam Hello Marhabbah Hello Marhabbteen Good morning Sabah al khair Good morning Sabah al noor Good afternoon/evening Massah al khair Good afternoon/evening Masah al noor Thank you (very much) Shukran (jaseelan) or Mushkoor You’re welcome Aafwaan Welcome Ahlan wa sahlan Welcome to you Ahlan beek (to a male) Ahlan beech (to a female) Ahlan beekum (to a group) (This is usually used in introductions) Goodbye Maasalaamah Fi aman allah or Maasalaamah If allah wishes Inshallah Example: Used in numerous contexts. You’ll send me the report tomorrow? – Inshallah. Thisphraseisusedinreference to a future, since all things are at God’s will. So if you say, see you tomorrow, you might be replied with Inshallah. What allah wishes Maashallah This is used when complimenting something, usually in the context of family or health Congratulations Mabrook This is used in any congratulatory context, more so than you would in English. ENGLISH ARABIC PRONOUNCED yes Naam No La Be my guest/my pleasure Itfudul Please Min fudluck What’s up? Or what’s the matter? Shoofi Mafi? What? Shoo? What is this? Shoo hada? No problem Mafi mushkilah Later Baadin Now Dilwaati Today Ilyoum Tomorrow Bukra See you tomorrow Ashoofook bukra Bring me some tea Jebli shai I don’t know Ma adhri It’s not my problem Maa-i-khussni I’m lost! Ada’tu tareeqi! Come with me! Ta’ala/ ta’alay (female) ma’ee! I want to know Areed areef Can I help you Mumken asaduq Straight Sida Left yasar right yameen I have Andi Excuse me Affwaan yeah/ok Aywa Perfect Tamaam It’s normal Aadhi Call me/talk to me Kallemni Of course Tabaan How much Everything Kam Kull
  • 29. BASIC ARABIC QUESTIONS Red ‘ahmar Orange bortoqali Yellow asfar Green ‘akhdar Blue ‘azraq Purple banafsaji Brown bonni White ‘abyad Grey ramadi Black ‘aswad NUMBERS NUMBER PRONOUNCED SYMBOL 0 sefr ٠ 1 wahid ١ 2 ithnan ٢ 3 thalatha ٣ 4 arba’a ٤ 5 khamsa ٥ 6 sitta ٦ 7 sab’a ٧ 8 thamaniya ٨ 9 tis’a ٩ 10 ‘ashra ٠١ 20 ‘ishrun ٠٢ 100 mi’a ٠٠١ 1000 alf ٠٠٠١ www.thegulfrecruitmentgroup.com 29 QUESTION RESPONSE What is your name? Aysh ismuk ismi …. My name is ….. Do you speak english? Titakellem ingleezi I speak english Atakullum inglieezi Do you know arabic? Terref arabi? I don’t speak arabic Ana la atakellem al arabi Where are you from? Inta min weyn? and you? Wa into? I’m from Ana min england ingliterra usa Umreeka australia Oostraaalia uae Al imaraaat How are you? Keef haluk? (sometimes shortened to Keefak) Praise be to allah (well) Al hamdu lillah (bi khair) Alternative replies I am fine, thank you Ana bikhayr, shukran Literally, where are you? Weyninta(Butprobablyequivalent to ‘long time no see’) What’s your news? Shu-ukhbaarak Which you could reply to in the normal way WELCOME TO DUBAI, UAE