1. Katherine Taylor
170-30 130th
Avenue #12F, Jamaica, New York 11434- 917-283-1509
katherinetaylor69@gmail.com
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SelectedSkills
Excellent interpersonal and communication skills. Computer skills include Microsoft Office Suite. Typing, filing,
excellent customer service skills, register management, bank deposit management, staff supervision, stock inventory,
theft prevention, advertisement skills, retail and book industry knowledge. Ability to identify, analyze and solve
problems.
Key Holder/Bookseller
Books-A-Million #929, Valley Stream, NY
2014
Key holder responsibilities include opening the store, and assisting manager with various duties. Supervised staff; provided excellent
customer service.
Sales Associate (Seasonal)
Crate & Barrel, SoHo, NY
2013 – 2014
Actively engaged customers and remained attentive to their needs. Maintained awareness and demonstrated a
fundamental knowledge of computers, systems and programs relevant to the position, modeled excellent customer
service by exhibiting a positive attitude and enthusiasm, promoted a strong sense of teamwork by working safely,
effectively, respectfully and efficiently with associates and supervisors alike.
Customer Service Representative
Queens Borough Public Library, Jamaica, NY
2007 – 2010
Responsible for independently performing computerized circulation system functions, provided courteous and
professional service of a clerical nature to patrons at the circulation desk and other areas, merchandised current
collection displays, executed cash transactions using a computerized payment system, maintained communication
with supervisors and coworkers, performed above standard and followed the Library’s policies and procedures.
Team Member
Target, Elmhurst, NY
2005 – 2007
Target, North Charleston, SC
2003-2005
Have working knowledge of the following departments: Cashier, Guest Services, Food Avenue, phone operator, and
the Pricing and Planogram team which is responsible for pricing all items, executed markdowns and changed the
appearance of the store according to Company guidelines.
Assistant Manager
The Book Market, North Charleston, SC
2002 – 2003
Opened and closed registers and prepared store bank deposits, assisted in preparing work schedules, categorized
merchandise properly and created visual displays, communicated with store patrons, sales associates and store
manager effectively.

2. Katherine Taylor
170-30 130th
Avenue #12F, Jamaica, New York 11434- 917-283-1509
katherinetaylor69@gmail.com
______________________________________________________________
Housing Inspection/Caseworker Assistant
Myrtle Beach Housing Authority, Myrtle Beach, SC
2000 – 2002
Conducted initial and annual recertification inspections of Section 8 and Public Housings units. HUD Certified. Office
duties included but not limited to filing, typing, answered telephones, and provided information to clients.
Sales Associate
J&T Altman, Myrtle Beach, SC
1998 – 1999
Assisted clients, operated cash registers, created visual displays, placed special orders.
Senior Bookseller
Waldenbooks, Myrtle Beach, SC
1993 – 1998
Assured customer satisfaction, maintained the highest standards of services and product knowledge, created visual
displays which resulted in impulse sales.
Manager
Sales Associate
Candy Candy, Myrtle Beach, SC
1990 – 1994
Interviewed, hired, scheduled, supervised, and evaluated staff of up to eight people, controlled labor costs and
maintained correct inventory according to Company guidelines.
Mortgage Loan Processor
First Nationwide Bank, New York, NY
1988 – 1990
Office Assistant
First Nationwide Bank, New York, NY
1986 – 1988
Education Bachelor of the Arts Degree
TheCollege of New Rochelle, New York, NY
January 2014
Pharmacy Technician Preparation Course
York College, Jamaica, NY
June – August 2015
Pharmacy Technician Externship
Walgreens #11316, Jamaica, NY
November 2015

3. Katherine Taylor
170-30 130th
Avenue #12F, Jamaica, New York 11434- 917-283-1509
katherinetaylor69@gmail.com
______________________________________________________________