1. KATHLEEN LANE
21 Brush Creek Court • Saint Peters, MO 63304 • (314) 422-7876 • lanekm09@gmail.com
Objective: Obtain a full-time position that complements my knowledge and challenges me to continue to learn and grow.
SUMMARY
• Personable and persuasive with the ability to establish instant rapport
• Excellent oral and written communication skills
• Effective working both independently and as a team member
• Highly efficient in promoting a positive, productive work environment
• Well organized and skilled in setting priorities
• Reputation for high quality service to clients
CURRENT POSITION
July 2013 - present Executive Assistant UNITED HEBREW CONGREGATION
(Marketing & Development) St. Louis, MO
• Design and create all marketing correspondence, including direct mail pieces, e-blasts, website design and letters
• Assist in publicizing through various media outlets, including newspaper, magazine, website and social media
• Maintain and design the official congregational website
• Create and send bi-weekly e-newsletters and notices to the congregation
• Gather all submissions, design and produce the monthly bulletin and transmit it to the printing company
• Plan, create marketing material and coordinate programs and events throughout the year, including all volunteers
and committee members – Including the Annual Shabbarbeque with over 500 attendees and about 65 volunteers,
the Bi-Annual Golf Tournament, the Bi-Annual Gala and weekly programs including 50-200 attendees and several
volunteer committees
• Provide comprehensive development support through data management, including ongoing data maintenance of
donor files with respect to donations, pledges, payments, reports, acknowledgements and solicitor assignments
• Coordinate, along with the Director of Development and Membership, bi-weekly and monthly reports to staff and
lay leadership for all fundraising related activities
• Prepare documentation and correspondence related to Letters of Intent, acknowledgements and other donor
correspondence
• Collaborate with the Director of Development and Membership and membership committee to ensure that
electronic recordkeeping is accurate and timely with respect to all donation requests, pledges, pledge payments,
reports and related stewardship
• Assist with other temple projects and meetings
RECORDS/ADMINISTRATION EXPERIENCE
Aug. 2011 - June 2013 Registrar MISSOURI COLLEGE
St. Louis, MO
• Served as the Veterans’Affairs Certifying Official. (only VA contact and official for the college)
• Maintained academic files for students – updated changes and ensured files were complete and compliant
• Entered attendance, ensured information was accurate, and produced all attendance reports
• Generated and completed withdrawal paperwork
• Provided customer service to students, faculty, staff, and external inquiries
• Assisted in the normal functions of the Registrar Department – orientation, input schedules and registration.
• Coordinated and conducted the graduation commencement ceremonies
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2. • Handled transcript and verifications of enrollment requests (www.docufide.com – Transcript Request)
• Determined and awarded all students who achieve certain scholastic awards, Dean’s and President’s List
KATHLEEN LANE
Feb. 2011 – Aug. 2011 Associate Registrar MISSOURI COLLEGE
St. Louis, MO
• Assisted in maintaining academic files for current and former students – updated changes and ensured files are
complete, accurate, and compliant
• Provided customer service to students, faculty, staff, and external inquiries
• Assisted in the normal functions of the Registrar Department
• Assisted in coordinating and holding the commencement ceremonies
• Determined and awarded all students who achieved certain scholastic awards, such as Dean’s List
2010 – 2011 Records Assistant/ BROWN MACKIE COLLEGE
Enrollment Processor St. Louis, MO
• Maintained academic files for current and former students
• Entered attendance, ensured information was accurate, and printed attendance reports
• Provided customer service to students, faculty, staff, and external inquiries
• Input advanced standing paperwork
• Handled transcript and verifications of enrollment requests
• Processed all new enrollments
MARKETING/MANAGEMENT ACCOMPLISHMENTS
2011-May 2015 Crew Chief/Manager BRIDGETON MUNICIPALATHLETIC COMPLEX
St. Louis, MO
• Supervised the preparation of food items.
• Ensured proper rotation of food to guarantee freshness and quality.
• Maintained an organized, clean and safe work area at all times.
• Limited waste and spoilage by on-going communication with other areas of the concession stand.
• Trained and assisted new concession stand workers.
• Ensured all closing tasks (including financial reports) are completed on closing checklist in allotted time.
• Supervised and managed 4-5 concession stand workers during each shift.
2008-2009 Marketing Intern SCOTTRADE CENTER/ST. LOUIS BLUES HOCKEY
St. Louis, MO
• Wrote and designed the “Busch Braggin' Rights” Program for the Illinois vs. Missouri basketball game
• Assisted the Director with all outer-market trade to television and radio stations
• Tracked and reported the competitions' performance to the Vice President
• Implemented grass-roots marketing for several shows and events
• Attended and assisted with several departments' needs throughout the games and other events
2008-2009 Manager ANNUAL GIVING PROGRAMS, Saint Louis University
St. Louis, MO
• Interviewed, hired, and trained employees during multiple training weekends on how to successfully fund
raise
• Entered credit card numbers onto a secure server
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3. • Oversaw 25 student-phoners during each night of fund raising
KATHLEEN LANE
2005-2008 Team Leader/Phoner ANNUAL GIVING PROGRAMS, Saint Louis University
St. Louis, MO
• Successfully identified and cultivated major donors and significantly increased contributions
(average pledge rate: 31.7%, individual pledge rate: 36.8%)
(average pledge amount: $186.36, individual pledge amount: $266.31)
• Implemented numerous successful fund raising events, including a new format to phoning
• Assisted in training 30 student-employees in developing good customer relations, how to effectively
negotiate, and how to answer and resolve customer questions and complaints
1999-2009 Caddy/Bagroom Employee OLD WARSON COUNTRY CLUB
St. Louis, MO
• Caddied for several different members for 9-hole and 18-hole rounds.
• Cleaned and stored golf carts in the cart barn after rounds of golf.
• Prepped golf carts for rounds of golf.
• Maintained high level of energy and highest level of customer service at all times.
• Presented myself in the most professional manner at all times.
HUMAN RESOURCES ACCOMPLISHMENTS
2009-2010 Human Resources Coordinator BROWN MACKIE COLLEGE
St. Louis, MO
• Processed payroll – checked timesheets, data entry and copied/organized documents prior to shipment to Corporate
• Conducted employee benefits portion of new hire orientation and answered employee questions related to payroll,
benefits, and HR issues
• Assisted with the recruitment of candidates to fill vacancies – posting job requisitions, processing incoming
resumes and applications, prescreening, scheduling interviews, and extending offers of employment
• Assisted with the talent management initiatives – including on-boarding, orientation, training, and performance
review
• Assisted with special events and projects
COMPUTER SKILLS
Constant Contact
ChaverWare
GuideStar
Sitefinity
CampusVue
eTime
PeopleSoft
Adobe Photoshop
Microsoft Office Suite/Outlook
eFlash
ImageNow
SPSS
HTML
EDUCATION/CERTIFICATION
SAINT LOUIS UNIVERSITY John Cook School of Business St. Louis, MO May 2009
Bachelor of Science in Business Administration Concentration: Marketing
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4. Worked approximately 40 hours/week while pursuing degree. Marketing GPA: 3.61
Name at Graduation: Kathleen Megan Ferry
REGISTRAR CERTIFICATION PROGRAM St. Louis, MO November 2011
Awarded certificate of Certified Registrar for successful completion of six weeks of Certification Training.
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