ui training trivia

1. +
Training Trivia
June 5, 2013

2. + 2
PHILLY
 Emily
 Jason
 Tionna
 Ashley
DC I
 LuChiea
 Matt
 Joelle
 Danielle
DC II
 Margaret
 Stephanie
 Rick
 Tom
Teams

3. +
Rules
3
 You need to answer within 10 seconds
 If you answer incorrectly, your team will
be docked 1 point
 If you answer correctly, you will win 1
point
 The winning team will receive a prize…

4. +
What are the 3 steps to Bryan’s
renter process?
4

5. + 5
What are the 3 steps to Bryan’s
renter process?

6. +
After you receive a renter lead, what
should you do next?
6

7. +
After you receive a renter lead, what
should you do next?
Call and vet the renter yourself.
7

8. +
After you receive a landlord lead,
what should you do next? (2 part)
8

9. +
After you receive a landlord lead,
what should you do next? (2 part)
Get familiar with the property
 Learn comps
 Meet with the owner and view
the property
9

10. + 10
Name 3 of Urban Igloo’s marketing
methods for finding renters.

11. +
Name 3 of Urban Igloo’s marketing
methods for finding renters.
 Our website -- over 11,000 unique visits/month
 Our extensive renter database (CRM)
 Large referral business after 4 years of being
in business
 Relationships with HR Departments, the
World Bank, IMF, and Embassies
 Craigslist, Postlets, Trulia, Hotpads, Zillow, etc.
 Urban Igloo Car
 3 prime office locations
11

12. + Name three marketing methods that
you can use when trying to lease a
condo.
12

13. +
 Rent sign to capitalize on street and foot
traffic
 MLS (MRIS and Trend)
 Open houses
 Using your sphere of influence
 Ask Margaret to produce flyers
13
Name three marketing methods that
you can use when trying to lease a
condo.

14. +
How much is the UI application fee
and what forms of payment are
accepted?
14

15. +
How much is the UI application fee
and what forms of payment are
accepted?
 $55
 Certified funds or paypal
15

16. + 16
What is the paypal service fee for
deposits and rent payments?

17. +
What is the paypal service fee for
deposits and rent payments?
 3%
17

18. +
What is the first step in responding
to a renter objection?
18

19. +
What is the first step in responding
to a renter objection?
 Validate the concern
 I can appreciate that
 I agree
 I understand
 That’s a valid concern
19

20. +
Name 3 benefits of UI to use when
pitching landlords.
20

21. +
Name 3 benefits of UI to use when
pitching landlords.
 Non-exclusive
 Pay per lease
 We have pre-qualified renters
 We focus on rentals
 All licensed real estate agents
21

22. +
Name 3 resources to target
individual landlords.
22

23. +
Name 3 resources to target
individual landlords.
 Local list-servs
 Zillow and Trulia
 The landlord you pay rent to every month
 Post in coffee shops
 Open Houses
 Craigslist ads
23

24. +
Name 3 of the 4 items that you need
to include in an email to Stephanie
regarding an application.
24

25. +
Name 3 of the 4 items that you need
to include in an email to Stephanie
regarding an application.
 Applicant Name (first and last)
 Email address
 Property ID/Name of Property as listed in CRM
 Offer information
25

26. +
Name 4 of the 9 components of an
offer.
26

27. +
Name 4 of the 9 components of an
offer.
 Lease term
 Rent
 Lease start date
 Move in date
 Deposit
 Parking
 Pets
 Move in fees
 Any special provisions
 Other items not always included for every lease: Parking
space #, Storage Unit #, Condo rules & regulations, Move
in forms, Condo Association name, Emergency contact,
Property management information
27