1. KATHRYN M. BYRD
2628 Gideon Rd.
Greenbrier, TN 37073
Mobile: 615-767-8780 ~ kbyrd11@volstate.edu
PROFESSIONAL SUMMARY
I graduated in May 2016 with a Bachelors concentrating in General Business and Organizational Leadership, and have experience
in customer and client services, specifically medical administration, as well as proficiency in all Microsoft Office, PowerPoint,
and Excel. Additionally, I am a proud member of the Tennessee National Guard where I developed the ability to bring
enthusiasm, dedication and an exceptional work ethic to the work place. Teamwork and taking the initiative to accomplish set
goals has become second nature.
EDUCATION
Lipscomb University, Nashville, TN Bachelor, Professional Studies (General Business & Org. Leadership), May 2016
Key Coursework:
Business Analytics Management Information Systems Application
Finance Principles Marketing Mass Communications
Communications Accounting Macroeconomics/Microeconomics
EXPERIENCE
Specialist, Tennessee National Guard, Various Locations 1/2010-present
As an Armament Repairer it is my primary responsibility to supervise and perform intermediate level maintenance and
repairs on various weapon systems, support systems, and vehicles. I supervise subordinates and provide technical guidance
to accomplishment our assigned duties while troubleshooting and correcting malfunctions. I also provide technical advice
and assistance to others in assembling and disassembling the mechanisms of these systems.
 Promoted to a junior non-commissioned officer, Specialist (Grade E-4).
 Received regimental coin, an award, and a mechanic’s badge during our last training mission for keeping mission
capability at 100 percent.
 Responsible for thorough and proper inspection of all equipment, weapons, and vehicles valued in excess of $500,000.
 Responsible for the safety and training of subordinates in the use of equipment and during training with proven
reliability and dedication to perform any assigned task successfully.
 Awarded temporary active duty orders by the Tennessee Medical Command for excellent
performance
 Responsible for protection and security of medical records in accordance with Health Insurance
Privacy Act standards.
 Review records for 100% completeness, accuracy, and compliance with regulations.
 Retrieve patient medical records for physicians, technicians, or other medical personnel and
ensuring they are properly archived.
 Conduct data entry of patient notes into the medical archive system with 100% accuracy.
Server, Cheddar’s Casual Cafe, Hendersonville, TN 10/2012-6/2015
Responsible for creating exceptional dining experiences, servers fulfill the needs and special requests of restaurant
guests. Job duties include relaying customer orders to the kitchen, bringing completed orders to the table, and ensuring
guest satisfaction with the meals.
 Trained as both a Server and Bar Trainer responsible for ensuring proper understanding of restaurant policies and
requirements to include adherence to alcohol consumption guidelines and laws.
 Responsible for maintaining excellent customer service, while keeping bar environment, storage, and food service
sanitation standards at all times.
 Developed a large base of repeat clientele that specifically requested me as their server.
Secretary, Lee University, Cleveland, TN 8/2009-5/2009
As the Faculty Secretary in the Instructional Technology Center for Teaching Excellence, I was the Center Director’s personal
assistant also responsible for coordinating and executing all hospitality related activities for visiting faculty / dignitaries to
include lodging, travel and other logistical needs. I also assisted other faculty with preparation of presentations, handouts,
records maintenance, call screening and data collection.
 Created numerous Power Points and handouts for Center’s lead faculty, Dr. Sturgeon.
 Performed routine maintenance and upkeep on facility’s computer systems.

2.  Ran errands, took phone calls, and prepared correspondence for Dr. Sturgeon