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6 REASONS
WHY SMALL -   TO  MID  -  SIZED
BUSINESSES LOVE 3PLS
© Copyright 2015 Unishippers Global Logistics, LLC | www.unishippers.com
With the focus on e-Commerce, businesses’ increased
emphasis on information management, just-in-time systems
that use small, more frequent deliveries and the growth of
the global economy, today’s small  -  to mid  -  sized businesses
(SMBs) are faced with the monumental task of streamlining
their shipping processes so that they can remain competitive.
That’s why SMBs love third party logistics companies (3PL).
3PLs help SMBs solve shipping challenges in an
ever-changing landscape.
A 3PL provides cost-effective solutions companies need
to streamline their shipping process. Want to learn more?
Take a quick look at the six most common shipping
challenges SMBs face today and how a 3PL solves them.
INTRODUCTION  |  6 Reasons Why Small- to Mid-Sized Businesses Love 3PLs
© 
   Copyright 2015 Unishippers Global Logistics, LLC | www.unishippers.com
SMB SHIPPING
CHALLENGE
THE LOWEST SHIPPING RATES
ARE USUALLY ONLY AVAILABLE
FOR THE “BIG” SHIPPERS.
#1
3PL
SOLUTION:
PROVIDES COMPETITIVE RATES &
SHIPPING SAVINGS FOR SMBs.
When SMBs try to negotiate with carriers on their own, they usually feel like a small fish in a very big pond.
Compared to larger companies who have the shipping volume and resulting “clout” to obtain the best possible
rates, SMBs often do not receive the same rates, service and support.
3PLs are able to obtain competitive rates with national, regional and local carriers by leveraging the combined
shipping volume of all their customers. 3PLs then pass along these discounted rates to their customers.
3PLs can also help SMBs save on common overhead costs by reducing the company’s need to invest in logistics
staff or special technology that manages the logistics process. Additionally, some 3PLs can offer SMBs
affordable shipment insurance and more flexible credit and invoicing options than they can get on their own.
In short, 3PLs allow SMBs to build a global logistics network with lower costs that help improve the
profitability of the company.
1  |  6 Reasons Why Small- to Mid-Sized Businesses Love 3PLs
© 
   Copyright 2015 Unishippers Global Logistics, LLC | www.unishippers.com
3PL
SOLUTION:
2  |  6 Reasons Why Small- to Mid-Sized Businesses Love 3PL
FREES UP VALUABLE TIME FOR SMBs
TO FOCUS ON OTHER ASPECTS OF
THEIR BUSINESS.
SMB SHIPPING
CHALLENGE
MANAGING THE SHIPPING
PROCESS IS TIME-INTENSIVE.
#2
Almost every SMB has to ship their products – whether to a wholesaler, retailer or the end consumer.
However, an SMB’s shipping expertise is often limited, and as a result, their frustration is high as the shipping
process has become more complex and regulated. Dealing with a multitude of carrier options and service levels,
complicated pricing programs and complex transportation management systems (TMS) syphons valuable
time and resources from the company. Businesses who have inefficient shipping processes in place may quickly
find themselves with dwindling customers who expect their products to be delivered fast and on time.
A 3PL can offer a host of time-saving solutions, including multiple carrier and service options from one
company, consolidated invoicing, easy-to-use TMS, advocacy with carriers and expert consultation.
Ultimately, this allows businesses to redirect their limited time and resources to improving customer satisfaction
and growing their business.
© 
   Copyright 2015 Unishippers Global Logistics, LLC | www.unishippers.com
LEVERAGES VAST CARRIER RELATIONSHIPS
TO HELP EASE THE “CAPACITY CRUNCH.”
SMB SHIPPING
CHALLENGE
THE “CAPACITY CRUNCH” IS CAUSING
RELIABILITY CONCERNS AND
INCREASING RATES.
#3
Today’s freight industry is experiencing a capacity crunch; high demand for shipping services
is met with a low supply due largely in part to a shortage of truck drivers. This capacity crunch
means higher shipping costs and an increased risk of delayed shipments or missed pickups.
This is especially true for SMB shippers who work directly with carriers, smaller freight
brokerages or 3PLs that do not have strong, established relationships with freight carriers.
3PLs that do have strong, established relationships with freight carriers are able to leverage these relationships
so that in times of limited capacity, the customer has the best chance of their freight getting picked up
and delivered on time. 3PLs with strong carrier relationships are also able to offer SMBs more stable discounts
that fluctuate less in times of high demand.
3  |  6 Reasons Why Small- to Mid-Sized Businesses Love 3PL
3PL
SOLUTION:
© 
   Copyright 2015 Unishippers Global Logistics, LLC | www.unishippers.com
4  |  6 Reasons Why Small- to Mid-Sized Businesses Love 3PL
SMB SHIPPING
CHALLENGE
LACK OF ADEQUATE TECHNOLOGY LEADS
TO INCREASED COSTS AND INEFFICIENCY.
OFFERS ONLINE TRANSPORTATION
MANAGEMENT SYSTEMS.
#4
Like all aspects of business these days, the supply chain has gone high-tech. While companies used to
rely on handwritten bills of lading and paper-based inventory tallies, automation now reigns supreme.
And for organizations that are not truly integrated, costs escalate and inefficiencies abound.
Most reputable 3PLs have developed a proprietary TMS, a software that manages a company’s transportation processes.
Transportation management systems allow customers access to a vast network of carriers, the ability to instantly
compare costs and delivery options, prepare documentation, create reports, and much more. A TMS can even
run reports on freight, analyze shipping patterns and keep scorecards on service quality. Best of all, when working
with a 3PL, businesses can often access the software for free.
3PL
SOLUTION:
© 
   Copyright 2015 Unishippers Global Logistics, LLC | www.unishippers.com
!*#*!
5  |   6 Reasons Why Small- to Mid-Sized Businesses Love 3PLs
GIVES CUSTOMERS ACCESS TO A VAST
CARRIER NETWORK AND SERVICE OPTIONS
FROM ONE COMPANY.
SMB SHIPPING
CHALLENGE
DEALING WITH MULTIPLE CARRIERS,
INVOICES AND WEBSITES CAUSES
INEFFICIENCY & HEADACHES.
#5
Sitting on the phone with one carrier, waiting to hear back from another and emailing yet another (all with the goal
of getting the best quote quickly) is an all-too-common scenario when businesses try to go at it alone. Add to that
multiple carrier invoices, different contacts at each company, different websites and shipping systems, and SMBs
spend considerable time trying to consolidate it all.
Using a full service 3PL can help eliminate the run-around by maintaining established strategic partnerships
with a carefully vetted portfolio of carriers. This enables companies to access a more comprehensive set
of shipping choices. And with a 3PL, dealing with numerous carrier invoices, contacts, websites and shipping
systems is a thing of the past.
3PL
SOLUTION:
© 
   Copyright 2015 Unishippers Global Logistics, LLC | www.unishippers.com
6  |   6 Reasons Why Small- to Mid-Sized Businesses Love 3PLs
SMB SHIPPING
CHALLENGE
NAVIGATING THE LOGISTICS PROCESS
IS OFTEN OVERWHELMING.
PROVIDES CUSTOMERS
SHIPPING INDUSTRY EXPERTISE
AND CONSULTATION.
#6
Logistics management is an integral factor in the success of any company’s operations and has a direct
impact on their bottom line. And with so many nuances to the shipping process, SMBs may feel like they’re
in over their head.
A good 3PL will offer both expertise and experience in managing a wide range of logistics processes to a company.
3PLs are also knowledgeable of industry best practices and stay up-to-date on the latest developments in technology,
packaging and service options. Using a 3PL means a company is able to focus more on its core competencies while
knowing that its logistics needs are being handled by reliable, seasoned professionals.
3PL
SOLUTION:
© 
   Copyright 2015 Unishippers Global Logistics, LLC | www.unishippers.com
It’s easy to see why SMBs choose 3PL companies to help
take the stress out of shipping their products. From providing
competitive rates and shipping expertise to offering
state-of-the-art transportation management systems and more,
a well-established 3PL can be an invaluable partner for
a growing business.
For nearly 30 years, Unishippers has been providing 50,000
businesses with complete shipping services and great customer
service. We provide small and medium-sized businesses with
complete shipping services at much lower rates by leveraging
the combined shipping volume of all our customers.
Unishippers offers a full range of services including UPS
express and ground, less-than-truckload, full truckload, air
freight, international freight and more. Plus, you’ll enjoy a
dedicated account service team, easy-to-use shipping tools,
an advocate on your behalf with carriers, flexible credit,
invoicing and shipment insurance options and more, thanks
to our Platinum Service guarantee.
3PLS:
A SMART CHOICE FOR SMBs
WHAT CAN UNISHIPPERS DO FOR
YOUR BUSINESS?
FIND OUT BY CONTACTING YOUR
UNISHIPPERS OFFICE AND ASK FOR A
QUICK SHIPPING ASSESSMENT.
7  |   6 Reasons Why Small- to Mid-Sized Businesses Love 3PLs
© 
   Copyright 2015 Unishippers Global Logistics, LLC | www.unishippers.com
Kathy Lowry
(406) 563-0058

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3PL-Whitepaper

  • 1. 6 REASONS WHY SMALL -   TO  MID  -  SIZED BUSINESSES LOVE 3PLS © Copyright 2015 Unishippers Global Logistics, LLC | www.unishippers.com
  • 2. With the focus on e-Commerce, businesses’ increased emphasis on information management, just-in-time systems that use small, more frequent deliveries and the growth of the global economy, today’s small  -  to mid  -  sized businesses (SMBs) are faced with the monumental task of streamlining their shipping processes so that they can remain competitive. That’s why SMBs love third party logistics companies (3PL). 3PLs help SMBs solve shipping challenges in an ever-changing landscape. A 3PL provides cost-effective solutions companies need to streamline their shipping process. Want to learn more? Take a quick look at the six most common shipping challenges SMBs face today and how a 3PL solves them. INTRODUCTION  |  6 Reasons Why Small- to Mid-Sized Businesses Love 3PLs ©     Copyright 2015 Unishippers Global Logistics, LLC | www.unishippers.com
  • 3. SMB SHIPPING CHALLENGE THE LOWEST SHIPPING RATES ARE USUALLY ONLY AVAILABLE FOR THE “BIG” SHIPPERS. #1 3PL SOLUTION: PROVIDES COMPETITIVE RATES & SHIPPING SAVINGS FOR SMBs. When SMBs try to negotiate with carriers on their own, they usually feel like a small fish in a very big pond. Compared to larger companies who have the shipping volume and resulting “clout” to obtain the best possible rates, SMBs often do not receive the same rates, service and support. 3PLs are able to obtain competitive rates with national, regional and local carriers by leveraging the combined shipping volume of all their customers. 3PLs then pass along these discounted rates to their customers. 3PLs can also help SMBs save on common overhead costs by reducing the company’s need to invest in logistics staff or special technology that manages the logistics process. Additionally, some 3PLs can offer SMBs affordable shipment insurance and more flexible credit and invoicing options than they can get on their own. In short, 3PLs allow SMBs to build a global logistics network with lower costs that help improve the profitability of the company. 1  |  6 Reasons Why Small- to Mid-Sized Businesses Love 3PLs ©     Copyright 2015 Unishippers Global Logistics, LLC | www.unishippers.com
  • 4. 3PL SOLUTION: 2  |  6 Reasons Why Small- to Mid-Sized Businesses Love 3PL FREES UP VALUABLE TIME FOR SMBs TO FOCUS ON OTHER ASPECTS OF THEIR BUSINESS. SMB SHIPPING CHALLENGE MANAGING THE SHIPPING PROCESS IS TIME-INTENSIVE. #2 Almost every SMB has to ship their products – whether to a wholesaler, retailer or the end consumer. However, an SMB’s shipping expertise is often limited, and as a result, their frustration is high as the shipping process has become more complex and regulated. Dealing with a multitude of carrier options and service levels, complicated pricing programs and complex transportation management systems (TMS) syphons valuable time and resources from the company. Businesses who have inefficient shipping processes in place may quickly find themselves with dwindling customers who expect their products to be delivered fast and on time. A 3PL can offer a host of time-saving solutions, including multiple carrier and service options from one company, consolidated invoicing, easy-to-use TMS, advocacy with carriers and expert consultation. Ultimately, this allows businesses to redirect their limited time and resources to improving customer satisfaction and growing their business. ©     Copyright 2015 Unishippers Global Logistics, LLC | www.unishippers.com
  • 5. LEVERAGES VAST CARRIER RELATIONSHIPS TO HELP EASE THE “CAPACITY CRUNCH.” SMB SHIPPING CHALLENGE THE “CAPACITY CRUNCH” IS CAUSING RELIABILITY CONCERNS AND INCREASING RATES. #3 Today’s freight industry is experiencing a capacity crunch; high demand for shipping services is met with a low supply due largely in part to a shortage of truck drivers. This capacity crunch means higher shipping costs and an increased risk of delayed shipments or missed pickups. This is especially true for SMB shippers who work directly with carriers, smaller freight brokerages or 3PLs that do not have strong, established relationships with freight carriers. 3PLs that do have strong, established relationships with freight carriers are able to leverage these relationships so that in times of limited capacity, the customer has the best chance of their freight getting picked up and delivered on time. 3PLs with strong carrier relationships are also able to offer SMBs more stable discounts that fluctuate less in times of high demand. 3  |  6 Reasons Why Small- to Mid-Sized Businesses Love 3PL 3PL SOLUTION: ©     Copyright 2015 Unishippers Global Logistics, LLC | www.unishippers.com
  • 6. 4  |  6 Reasons Why Small- to Mid-Sized Businesses Love 3PL SMB SHIPPING CHALLENGE LACK OF ADEQUATE TECHNOLOGY LEADS TO INCREASED COSTS AND INEFFICIENCY. OFFERS ONLINE TRANSPORTATION MANAGEMENT SYSTEMS. #4 Like all aspects of business these days, the supply chain has gone high-tech. While companies used to rely on handwritten bills of lading and paper-based inventory tallies, automation now reigns supreme. And for organizations that are not truly integrated, costs escalate and inefficiencies abound. Most reputable 3PLs have developed a proprietary TMS, a software that manages a company’s transportation processes. Transportation management systems allow customers access to a vast network of carriers, the ability to instantly compare costs and delivery options, prepare documentation, create reports, and much more. A TMS can even run reports on freight, analyze shipping patterns and keep scorecards on service quality. Best of all, when working with a 3PL, businesses can often access the software for free. 3PL SOLUTION: ©     Copyright 2015 Unishippers Global Logistics, LLC | www.unishippers.com
  • 7. !*#*! 5  |   6 Reasons Why Small- to Mid-Sized Businesses Love 3PLs GIVES CUSTOMERS ACCESS TO A VAST CARRIER NETWORK AND SERVICE OPTIONS FROM ONE COMPANY. SMB SHIPPING CHALLENGE DEALING WITH MULTIPLE CARRIERS, INVOICES AND WEBSITES CAUSES INEFFICIENCY & HEADACHES. #5 Sitting on the phone with one carrier, waiting to hear back from another and emailing yet another (all with the goal of getting the best quote quickly) is an all-too-common scenario when businesses try to go at it alone. Add to that multiple carrier invoices, different contacts at each company, different websites and shipping systems, and SMBs spend considerable time trying to consolidate it all. Using a full service 3PL can help eliminate the run-around by maintaining established strategic partnerships with a carefully vetted portfolio of carriers. This enables companies to access a more comprehensive set of shipping choices. And with a 3PL, dealing with numerous carrier invoices, contacts, websites and shipping systems is a thing of the past. 3PL SOLUTION: ©     Copyright 2015 Unishippers Global Logistics, LLC | www.unishippers.com
  • 8. 6  |   6 Reasons Why Small- to Mid-Sized Businesses Love 3PLs SMB SHIPPING CHALLENGE NAVIGATING THE LOGISTICS PROCESS IS OFTEN OVERWHELMING. PROVIDES CUSTOMERS SHIPPING INDUSTRY EXPERTISE AND CONSULTATION. #6 Logistics management is an integral factor in the success of any company’s operations and has a direct impact on their bottom line. And with so many nuances to the shipping process, SMBs may feel like they’re in over their head. A good 3PL will offer both expertise and experience in managing a wide range of logistics processes to a company. 3PLs are also knowledgeable of industry best practices and stay up-to-date on the latest developments in technology, packaging and service options. Using a 3PL means a company is able to focus more on its core competencies while knowing that its logistics needs are being handled by reliable, seasoned professionals. 3PL SOLUTION: ©     Copyright 2015 Unishippers Global Logistics, LLC | www.unishippers.com
  • 9. It’s easy to see why SMBs choose 3PL companies to help take the stress out of shipping their products. From providing competitive rates and shipping expertise to offering state-of-the-art transportation management systems and more, a well-established 3PL can be an invaluable partner for a growing business. For nearly 30 years, Unishippers has been providing 50,000 businesses with complete shipping services and great customer service. We provide small and medium-sized businesses with complete shipping services at much lower rates by leveraging the combined shipping volume of all our customers. Unishippers offers a full range of services including UPS express and ground, less-than-truckload, full truckload, air freight, international freight and more. Plus, you’ll enjoy a dedicated account service team, easy-to-use shipping tools, an advocate on your behalf with carriers, flexible credit, invoicing and shipment insurance options and more, thanks to our Platinum Service guarantee. 3PLS: A SMART CHOICE FOR SMBs WHAT CAN UNISHIPPERS DO FOR YOUR BUSINESS? FIND OUT BY CONTACTING YOUR UNISHIPPERS OFFICE AND ASK FOR A QUICK SHIPPING ASSESSMENT. 7  |   6 Reasons Why Small- to Mid-Sized Businesses Love 3PLs ©     Copyright 2015 Unishippers Global Logistics, LLC | www.unishippers.com Kathy Lowry (406) 563-0058