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Should it be restricted and if so how?
Social networking sites are used to keep people in touch with each other.
           People, especially celebrities have used this to their advantage.



   Endorsing products…




                             …and increasing their popularity.
Enjoy public
recognition by a
large group of
people or mass
audience.




  With a high degree of public awareness, one of their main roles is
  keeping in the public eye through social events and through social
  networking sites…
With the likes of Ashton Kutcher and Oprah
                        Winfrey promoting Twitter as a social
                        networking site, it‟s no surprise they‟ve taken
                        the accessibility of communicating with all their
                        fans at the same time and used it to their
                        advantage.




They have over18 million followers between them.
According to Friedman and Friedman, a
“celebrity endorser is an individual who is
known by the public(…)for his or her
achievements in areas other than that of the
product being endorsed.”




 (1979, p. 63)
So, should endorsements via Twitter and other
social networking sites be restricted?
Restrictions on endorsing products via
                                         social networking sites have already been
                                         set up by the Office of Fair Trading. „The
                                         OFT enforces consumer protection law and
                                         competition law‟.




        It has confirmed that online
        advertising and marketing
        practices that do not disclose they
        include paid for promotions are
        deceptive under fair trading laws.




(Office of Fair Trading [online] 2010)
   With the U.S. a lot more relaxed about celebrities promoting products on
    Twitter, a Tweet from Khloe Kardashian can reputedly be bought for
    $8,000 or £5,000.

   She has Tweeted: 'Hi Dolls! Want 2 look fab in a pinch? Whiten w/
    (at)Crest 3D White 2 HR Express for a gorg smile in 2 Hrs!„

   CHARLIE SHEEN (U.S. TELEVISION AND
    FILM STAR) - 6.3MILLION FOLLOWERS
   The market rate for a Tweet from Charlie Sheen is around $8,500 per
    Tweet - or £6,000, according to the PR industry.

   He has Tweeted: 'I'm looking to hire a (hash)winning INTERN with
    (hash)TigerBlood. Apply here.'
Heather Clayton, Senior Director of OFT‟s Consumer Group says „The
internet plays a key role in how people purchase products and services
and the importance of online advertising continues to grow. The OFT has
bolstered its expertise in this area and is taking targeted actions to
ensure that the law is clear, increase business compliance and empower
consumers.‟
Twitter users were angered by
                                        Rio Ferdinand‟s tweets,
                                        endorsing the chocolate brand
                                        snickers.


                                    “rioferdy5: You‟re not you when you‟re
                                    hungry @snickersUk#hungry#spon”




His random promotional posts
ignored OFT advice about
celebrities making it clear when
they promote or endorse a
product.




                            These kinds of endorsements are seen as
                            „deceptive advertising‟.
There are already regulations in force to protect consumers being
misled, but is this affecting the way celebrities communicate with their
followers on Twitter?
Restrictions are being enforced due
                         to tweets via the social networking
                         site promoting violent behaviour such
                         as during the London riots of August
                         2011.




Celebrities claim by
using Twitter they
simply want to keep in
touch with their fans
and keep them up to
date.
„July 25: Got a really white smile from
                                celeb dentist, Druian & Spektor yay!‟

                                  „July 29: Thank you @zaratayloruk for
                                  the gorgeous jewellery!‟

                                  „Aug 4: This weather calls for a
                                  @vitaliberata spray tan!!‟


Millie Mackintosh and Binky
Felstead‟s spokeswoman said that
„they were not paid for any of the
promotions and they are simply
showing good manners and
thanking people for the nice
things they receive. It is not a case
of getting a straightforward
freebie; it is mutually beneficial, it
is good brand positioning.‟
YouTube has hundreds of
„beauty guru‟s now, with
companies sending them
products for free in the hope
that they‟ll be advertised in
their videos.
                                                          In order to
                                                          comply with
                                                          OFT guidelines
                                                          many of these
                                                          „gurus‟ put
                                                          disclaimers in
                                                          the information
                                                          box.




                                Tanya Berr attracts
                                over 2 million visitors
                                every month to her
                                tutorials
Advertising
                        Standards
                        Authority
                        Guidelines




(Crone 2002: 264/265)
There has clearly been some thought into restricting the use of
twitter and other social networking endorsements, with the OFT and
the ASA. However, celebrities are still managing to get away with
these endorsements with little consequences.
A spokesperson confirmed
                                                 that the celebrities
                                                 including Rio Ferdinand and
  „The emergence of                              Cher Lloyd had been paid
  celebrity tweets has                           to post the twitter adverts.
  raised a number of
  issues for the ASA…




                                         …whose role it is to ensure all adverts
                                         are legal, decent, honest and truthful.
                                         These include how we determine
                                         whether or not a tweet is an ad in the
(Barnett 2012: The Telegraph [online])
                                         first place.
This shows that restrictions are something
that the ASA and OFT need to think about
more. On Twitter, you are only allowed to post
140 characters at a time, making a disclaimer
difficult at times.




                                       Restrictions on Twitter need to be
                                       tightened as many celebrities and
                                       brands are getting away with
                                       misleading the public, although
                                       restrictions will have to consider the
                                       freedom of speech of the celebrity.
Barnett, Emma (2012) „Twitter users angered by Rio Ferdinand's Snickers 'adverts'.‟ The Telegraph
[online]. Wednesday 25 January. Available from:
http://www.telegraph.co.uk/technology/twitter/9036278/Twitter-users-angered-by-Rio-Ferdinands-
Snickers-adverts.html
[Accessed 29 January].

Associated Press (2011) „Tweeting for money: The Twitter checks cashed by celebrities like Khloe
Kardashian ($8,000), Charlie Sheen ($9,500) and even jailbird LiLo ($3,500).‟ Daily Mail [online].
Thursday 3 November. Available from: http://www.dailymail.co.uk/news/article-2057268/Twitter-
endorsements-Khloe-Kardashian-costs-8k-Charlie-Sheen-9-5k-Lindsay-Lohan-3-5k.html
[Accessed 27 January].

Hegarty, Joanne (2011) „The Only Way Is FREEBIES! But Twitter plugs from TOWIE and Made In Chelsea
stars could end in court.‟ Daily Mail [online]. Sunday 18 October. Available from:
http://www.dailymail.co.uk/news/article-2038604/Twitter-freebie-plugs-TOWIE-Made-In-Chelsea-
stars-end-court.html
[Accessed 27 January].

Office of Fair Trading (2010) „Press releases 2010 - OFT secures promotional blogging disclosures.‟
Office of Fair Trading [online]. Available from: http://www.oft.gov.uk/news-and-
updates/press/2010/134-10
[Accessed 29 January].

Crone, T., Alberstat, P., Cassels, T., Overs, E. (eds) (2002) Law and the Media. 4th edn. Oxford: Focal
Press.

Burr, T. (2011) „Ckarisonic Mia Review‟, YouTube, 19th December. Available at:
http://www.youtube.com/watch?v=Tq-
pG0aojSY&list=UUrIIH7yHQugaUuoTZDoEUuQ&index=14&feature=plcp

Friedman, Hershey, H. , Friedman, L. (1979) „Endorser Effectiveness by Product Type‟ Journal of
Advertising Research, 19 (5): 63-71.

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Celebrity Twitter Endorsement

  • 1. Should it be restricted and if so how?
  • 2. Social networking sites are used to keep people in touch with each other. People, especially celebrities have used this to their advantage. Endorsing products… …and increasing their popularity.
  • 3. Enjoy public recognition by a large group of people or mass audience. With a high degree of public awareness, one of their main roles is keeping in the public eye through social events and through social networking sites…
  • 4. With the likes of Ashton Kutcher and Oprah Winfrey promoting Twitter as a social networking site, it‟s no surprise they‟ve taken the accessibility of communicating with all their fans at the same time and used it to their advantage. They have over18 million followers between them.
  • 5. According to Friedman and Friedman, a “celebrity endorser is an individual who is known by the public(…)for his or her achievements in areas other than that of the product being endorsed.” (1979, p. 63)
  • 6. So, should endorsements via Twitter and other social networking sites be restricted?
  • 7. Restrictions on endorsing products via social networking sites have already been set up by the Office of Fair Trading. „The OFT enforces consumer protection law and competition law‟. It has confirmed that online advertising and marketing practices that do not disclose they include paid for promotions are deceptive under fair trading laws. (Office of Fair Trading [online] 2010)
  • 8. With the U.S. a lot more relaxed about celebrities promoting products on Twitter, a Tweet from Khloe Kardashian can reputedly be bought for $8,000 or £5,000.  She has Tweeted: 'Hi Dolls! Want 2 look fab in a pinch? Whiten w/ (at)Crest 3D White 2 HR Express for a gorg smile in 2 Hrs!„  CHARLIE SHEEN (U.S. TELEVISION AND FILM STAR) - 6.3MILLION FOLLOWERS  The market rate for a Tweet from Charlie Sheen is around $8,500 per Tweet - or £6,000, according to the PR industry.  He has Tweeted: 'I'm looking to hire a (hash)winning INTERN with (hash)TigerBlood. Apply here.'
  • 9. Heather Clayton, Senior Director of OFT‟s Consumer Group says „The internet plays a key role in how people purchase products and services and the importance of online advertising continues to grow. The OFT has bolstered its expertise in this area and is taking targeted actions to ensure that the law is clear, increase business compliance and empower consumers.‟
  • 10. Twitter users were angered by Rio Ferdinand‟s tweets, endorsing the chocolate brand snickers. “rioferdy5: You‟re not you when you‟re hungry @snickersUk#hungry#spon” His random promotional posts ignored OFT advice about celebrities making it clear when they promote or endorse a product. These kinds of endorsements are seen as „deceptive advertising‟.
  • 11. There are already regulations in force to protect consumers being misled, but is this affecting the way celebrities communicate with their followers on Twitter?
  • 12. Restrictions are being enforced due to tweets via the social networking site promoting violent behaviour such as during the London riots of August 2011. Celebrities claim by using Twitter they simply want to keep in touch with their fans and keep them up to date.
  • 13. „July 25: Got a really white smile from celeb dentist, Druian & Spektor yay!‟ „July 29: Thank you @zaratayloruk for the gorgeous jewellery!‟ „Aug 4: This weather calls for a @vitaliberata spray tan!!‟ Millie Mackintosh and Binky Felstead‟s spokeswoman said that „they were not paid for any of the promotions and they are simply showing good manners and thanking people for the nice things they receive. It is not a case of getting a straightforward freebie; it is mutually beneficial, it is good brand positioning.‟
  • 14. YouTube has hundreds of „beauty guru‟s now, with companies sending them products for free in the hope that they‟ll be advertised in their videos. In order to comply with OFT guidelines many of these „gurus‟ put disclaimers in the information box. Tanya Berr attracts over 2 million visitors every month to her tutorials
  • 15. Advertising Standards Authority Guidelines (Crone 2002: 264/265)
  • 16. There has clearly been some thought into restricting the use of twitter and other social networking endorsements, with the OFT and the ASA. However, celebrities are still managing to get away with these endorsements with little consequences.
  • 17. A spokesperson confirmed that the celebrities including Rio Ferdinand and „The emergence of Cher Lloyd had been paid celebrity tweets has to post the twitter adverts. raised a number of issues for the ASA… …whose role it is to ensure all adverts are legal, decent, honest and truthful. These include how we determine whether or not a tweet is an ad in the (Barnett 2012: The Telegraph [online]) first place.
  • 18. This shows that restrictions are something that the ASA and OFT need to think about more. On Twitter, you are only allowed to post 140 characters at a time, making a disclaimer difficult at times. Restrictions on Twitter need to be tightened as many celebrities and brands are getting away with misleading the public, although restrictions will have to consider the freedom of speech of the celebrity.
  • 19. Barnett, Emma (2012) „Twitter users angered by Rio Ferdinand's Snickers 'adverts'.‟ The Telegraph [online]. Wednesday 25 January. Available from: http://www.telegraph.co.uk/technology/twitter/9036278/Twitter-users-angered-by-Rio-Ferdinands- Snickers-adverts.html [Accessed 29 January]. Associated Press (2011) „Tweeting for money: The Twitter checks cashed by celebrities like Khloe Kardashian ($8,000), Charlie Sheen ($9,500) and even jailbird LiLo ($3,500).‟ Daily Mail [online]. Thursday 3 November. Available from: http://www.dailymail.co.uk/news/article-2057268/Twitter- endorsements-Khloe-Kardashian-costs-8k-Charlie-Sheen-9-5k-Lindsay-Lohan-3-5k.html [Accessed 27 January]. Hegarty, Joanne (2011) „The Only Way Is FREEBIES! But Twitter plugs from TOWIE and Made In Chelsea stars could end in court.‟ Daily Mail [online]. Sunday 18 October. Available from: http://www.dailymail.co.uk/news/article-2038604/Twitter-freebie-plugs-TOWIE-Made-In-Chelsea- stars-end-court.html [Accessed 27 January]. Office of Fair Trading (2010) „Press releases 2010 - OFT secures promotional blogging disclosures.‟ Office of Fair Trading [online]. Available from: http://www.oft.gov.uk/news-and- updates/press/2010/134-10 [Accessed 29 January]. Crone, T., Alberstat, P., Cassels, T., Overs, E. (eds) (2002) Law and the Media. 4th edn. Oxford: Focal Press. Burr, T. (2011) „Ckarisonic Mia Review‟, YouTube, 19th December. Available at: http://www.youtube.com/watch?v=Tq- pG0aojSY&list=UUrIIH7yHQugaUuoTZDoEUuQ&index=14&feature=plcp Friedman, Hershey, H. , Friedman, L. (1979) „Endorser Effectiveness by Product Type‟ Journal of Advertising Research, 19 (5): 63-71.