ESL, Hotel Vocabulary,

1. Travel Vocabulary
At the Hotel

2. Accommodations
Where you will stay when you’re traveling

3. When traveling for business or for pleasure, you have several accommodation options.
Many students from Europe & North America travel for a few months to a year with friends.
They often only carry a backpack, which is why they are called B____________________
They usually stay in H_________ or G________________ because they are inexpensive.
But, most times, they must live in a communal space. It’s a great way to meet other
travelers.

4. When traveling for business or for pleasure, you have several accommodation options.
Many students from Europe & North America travel for a few months to a year with friends.
They often only carry a backpack, which is why they are called BACKPACKERS
They usually stay in HOSTELS or GUESTHOUSES because they are inexpensive.
Most times, they must sleep in a communal space. It’s a great way to meet other
travelers.

5. Most business travelers & travelers in urban areas chose to stay in a H____________.
They can be very simple or very luxurious.
They are usually booked by travelers who will spend more time outside their
accommodation.

6. Most business travelers & travelers in urban areas chose to stay in a HOTEL.
They can be very simple or very luxurious.
They are usually booked by travelers who will spend more time outside their
accommodation.

7. Families & people traveling for pleasure often book a R________________.
This accommodation offers restaurants, spas, classes, and tours. The focus of resorts
to to foster R&R: Rest & R___________________.

8. Families & people traveling for pleasure often book a RESORT.
This accommodation offers restaurants, spas, classes, and tours. The focus of resorts
to to foster R&R: Rest & RELAXATION.

9. There are other unique accommodation types too.
• If you’re interested in staying with a local family and learning about their culture and
daily activities, you can do a H________________.
• If you’re traveling with a group and need several beds, many people opt to rent a
Vac_______________ rental / villa, or a C___________, both of which have the
advantages of a kitchen & more privacy.

10. There are other unique accommodation types too.
• If you’re interested in staying with a local family and learning about their culture and
daily activities, you can do a HOMESTAY
• If you’re traveling with a group and need several beds, many people opt to rent a
VACATION rental / villa, or a CONDO , both of which have the
advantages of a kitchen & more privacy.

11. Accommodation Features
Things you will see in your hotel

12. ’F______________' are places that visitors can go to, such as Swimming pools,
Saunas, Tennis courts, Golf courses, Gyms, Spa etc. ex: “This resort didn’t maintain
their facilities, so the place looked old.”
’A_______________' are services & items that the hotel offers to its guests, such as
laundry services, Salon, Room service, Laundry, Car service; as well as Shampoos,
Soap, Hair dryer, Towels, etc. ex: The Park Hyatt offers 5-star amenities to all of it’s
guests.”

13. ’FACILITIES' are places that visitors can go to, such as Swimming pools, Saunas,
Tennis courts, Golf courses, Gyms, Spa etc. ex: “This resort didn’t maintain their
facilities, so the place looked old.”
’AMENITIES' are services & items that the hotel offers to its guests, such as laundry
services, Salon, Room service, Laundry, Car service; as well as Shampoos, Soap, Hair
dryer, Towels, etc. ex: The Park Hyatt offers 5-star amenities to all of it’s guests.”

14. This is the area where you check-in and check out of your room.
It’s called the L________________.
Upon check-in, your luggage will be taken to your room by the B________________.

15. This is the area where you check-in and check out of to your room.
It’s called the LOBBY.
Upon check-in, your luggage will be taken to your room by the BELLBOY.

16. Reception will give you a K__________ or a K________ C__________ to get into your
room.

17. Reception will give you a KEY or a KEY CARD to get into your
room.

18. In the Lobby, there’s usually a G__________Shop where you can buy (usually expensive)
souvenirs.

19. In the Lobby, there’s usually a Gift Shop where you can buy (usually expensive)
souvenirs.

20. At the I________________ Desk, you can usually get information and maps about the
city you’re in. You may also be able to book cars, tours, and other services from this desk.
A C______________ is the person who works at the desk. They are usually very
knowledgeable about where to go, and things to do in the city.

21. At the INFORMATION Desk, you can usually get information and maps about the
city you’re in. You may also be able to book cars, tours, and other services from this desk.
A CONCIERGE is the person who works at the desk. They are usually very
knowledgeable about where to go, and things to do in the city.

22. A basic hotel room is called a St________________ Room.
They usually come with a S____________ bed, or a D_________________bed

23. A basic hotel room is called a Standard Room.
They usually come with a Single bed, or a Double bed

24. If you’re traveling with friends or family, you may want to get a T_____________ Room.
This room has two beds.
You can also request an Extra bed, or F________________ Bed if you’re traveling with
many people. Though, sometimes this has a fee.

25. If you’re traveling with friends or family, you may want to get a T_____________ Room.
This room has two beds.
You can also request an Extra bed, or FOLDAWAY Bed if you’re traveling with
many people. Though, sometimes this has a fee.

26. You can also get a S_______________, which is when your room comes with a sitting
area, (Sofa, Chairs, and sometimes a small kitchen)

27. You can also get a SUITE, which is when your room comes with a sitting
area, (Sofa, Chairs, and sometimes a small kitchen)
* Sometimes called Family Room

28. What’s in Your Room?
Vocabulary

29. Many hotels provide a few C______________________ (FREE) Amenities, such as
• SH________________ to wash your hair
• S_________________ to smell fresh!
• T_______________ & a toothbrush to keep your teeth white.
• A C_______________ for your hair
And most hotels will offer free bottles of water.

30. Many hotels provide a few COMPLIMENTARY (FREE) Amenities, such as
• SHAMPOO to wash your hair
• SOAP to smell fresh!
• TOOTHPASTE & a toothbrush to keep your teeth white.
• A COMB for your hair
And most hotels will offer free bottles of water.

31. Most resorts will provide a R_____________ and Sl________________ for guests to
wear around their room.

32. Most resorts will provide a ROBE and SLIPPERS for guests to
wear around their room.

33. Most hotels will include a M______ Bar in the room for when the guests want to eat
snacks and drink. These are NOT complimentary, and often O_________PRICED.

34. Most hotels will include a MINI Bar in the room for when the guests want to eat
snacks and drink. These are NOT complimentary, and often OVERPRICED.

35. You may need to call to order extra T_______________ to be delivered to your room
by H_________________.

36. You may need to call to order extra TOWELS to be delivered to your room
by HOUSEKEEPING.

37. Other Items you may need to request:
I________
H___________
Assistance with the
S__________
L____________ Services

38. Other Items you may need to request:
IRON
HAIR DRYER
Assistance with the
SAFE
LAUNDRY Services

39. Hotel Services

40. If you don’t feel like eating out, you can always order R_______ S__________ and have
food delivered to your room.

41. If you don’t feel like eating out, you can always order ROOM SERVICE and have
food delivered to your room.

42. Many places will offer a Complimentary Breakfast B________________. If you’re
lucky, your buffet will have an Omelet Station, a big selection of fresh fruits, cereals,
juices and breads.
This is called a C_______________ Buffett

43. Many places will offer a Complimentary Breakfast BUFFETT. If you’re
lucky, your buffet will have an Omelet Station, a big selection of fresh fruits, cereals,
juices and breads.
This is called a CONTINENTAL Buffett

44. C________________ rooms and E_________ Halls are often available to be booked.
Additionally, many hotels offer a Business Center which includes computers with
internet, printers, and office supplies.

45. CONFERENCE rooms and EVENT HALLS are often available to be booked.
Additionally, many hotels offer a Business Center which includes computers with
internet, printers, and office supplies.

46. If you’ve got an early morning appointment, you can call the front desk to request a
W______-U_______ C___________.
Someone will call you in the morning to make sure you get up!

47. If you’ve got an early morning appointment, you can call the front desk to request a
WAKE-UP CALL.
Someone will call you in the morning to make sure you get up!

48. Most hotels have a Check-out time at noon-2pm. When you check-out, you will see a
list of all of your CH_______________. This will be a list of all the services and food you’ve
bought during your stay.

49. Most hotels have a Check-out time at noon-2pm. When you check-out, you will see a
list of all of your CHARGES. This will be a list of all the services and food you’ve
bought during your stay.

50. HOTEL SITUATIONS
Quiz

51. Hello, My name is Thao. I have a ___________.
a) check-in
b) reservation
c) reserve

52. Hello, My name is Thao. I have a ___________.
a) check-in
b) reservation
c) reserve

53. Is there ________________ between the pool
view and the garden view?
a) a difference in price
b) more expensive
c) cheaper

54. Is there ________________ between the pool
view and the garden view?
a) a difference in price
b) more expensive
c) cheaper

55. OK, ________________ with the the double
room with the pool view please.
a) make me
b) I'll go
c) do it

56. OK, ________________ with the the Double
room with the pool view please.
a) make me
b) I'll go
c) do it

57. Would it be ________________to see the room
first?
a) good
b) allow
c) possible

58. Would it be ________________to see the room
first?
a) good
b) allow
c) possible

59. Well, the room is a little dark. Do you have any
that are ________________?
a) lighter
b) brighter
c) sunny

60. Well, the room is a little dark. Do you have any
that are ________________?
a) lighter
b) brighter
c) sunny

61. Could I ________________ see the ocean view
room please?
a) make a look
b) take a see
c) take a look

62. Could I ________________ see the ocean view
room please?
a) make a look
b) take a see
c) take a look

63. Before you can check-in to your room, you must
pay ________________.
a) ahead
b) upfront
c) advance

64. Before you can check-in to your room, you must
pay ________________.
a) ahead
b) upfront
c) advance

65. How do I ________________ this restaurant? Is
it walking distance, or must I take a taxi?
a) come to
b) arrive in
c) get to

66. How do I ________________ this restaurant? Is
it walking distance, or must I take a taxi?
a) come to
b) arrive in
c) get to

67. How much ____________ from here to the
restaurant?
a) does a taxi cost
b) is the taxi price
c) do I pay a taxi

68. How much ____________ from here to the
restaurant?
a) does a taxi cost
b) is the taxi price
c) do I pay a taxi

69. Yes, can you get housekeeping to
________________ my room, please?
a) clean up
b) make up
c) change up

70. Yes, can you get housekeeping to
________________ my room, please?
a) clean up
b) make up
c) change up

71. Yes, could you tell the family in the next room to
_________________ at night? They were
listening to music all night and we couldn't sleep.
a) be quiet
b) be silent
c) keep silence

72. Yes, could you tell the family in the next room to
_________________ at night? They were
listening to music all night and we couldn't sleep.
a) be quiet
b) be silent
c) keep silence

73. What time do we have to ________________
tomorrow?
a) check
b) check out
c) get out

74. What time do we have to ________________
tomorrow?
a) check
b) check out
c) get out

75. Is there somewhere we can ________________
until our flight this evening?
a) security our bags
b) lock our bags
c) leave our bags

76. Is there somewhere we can ________________
until our flight this evening?
a) security our bags
b) lock our bags
c) leave our bags