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CAPSTONE	
  PROJECT	
  	
  
Katie	
  Wisdom	
  	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
February	
  3,	
  2016	
  
The	
  University	
  of	
  Alabama	
  	
  
Sport	
  Business	
  Management	
  
	
  
 
	
  
	
   2	
  
Table	
  of	
  Contents	
  	
  
	
  
	
  
Section	
  One:	
  Career	
  Documentation	
  	
  
Personal	
  Information……………………………………………………………………………...........................3	
  
Education……..………………………………………………………………………………………..........................3	
  
Summary	
  of	
  Qualifications……….……………………………………………….......................................3	
  
Related	
  Experiences………………………………………………………………..........................................4	
  
Honors	
  and	
  Awards……………………………………………………...…………........................................4	
  
References………………………...…………………………………………………...........................................5	
  
Cover	
  Letter………………………………………………………………………....……………………………………….6	
  
Thank	
  you	
  Letter…………………..………………………………………………………………………………………..7	
  
Career	
  Goals.......................................…………………………………………………………………………….8	
  
Section	
  Two:	
  Professional	
  Experience	
  
	
   Professional	
  Experiences………………………………………………………………………………………………..9	
  
	
   Tide	
  Pride	
  Ticket	
  Office	
  Associate…………………………………………..…………………………………….10	
  	
  
	
   Post	
  Season	
  Game	
  Day	
  Staff…………………………………………………………………………………………12	
  
	
   Alabama	
  Baseball	
  Operations	
  Intern..…………………………………………………………………………..14	
  	
  
Section	
  Three:	
  Scholarship	
  	
  
	
   Part	
  A	
  –	
  Grant	
  Proposal………………………….…………………………………………………………………….16	
  
	
   Part	
  B	
  –	
  Projects……………….………………………………………………………………………………………….19	
  
	
   Olympic	
  Training	
  Facility	
  Visitor	
  Center……..…………………………………………………………………19	
  
	
   Facilities	
  –	
  The	
  HEART	
  Center…….…………………………………………………………………………………22	
  
	
   Marketing	
  –	
  TUSKaloosa	
  Sport	
  Marketing.……………………………………………………………………33	
  
	
   	
  
 
	
  
	
   3	
  
Personal	
  Information	
  
Katie	
  Elizabeth	
  Wisdom	
  
(256)	
  412-­‐9436	
  
kewisdom2015@gmail.com	
  
	
  
	
  
	
  
Education	
  
The	
  University	
  of	
  Alabama,	
  Tuscaloosa,	
  AL	
  	
  
M.S.	
  in	
  Human	
  Environmental	
  Sciences	
  –	
  Sport	
  Business	
  Management,	
  May	
  2016	
  GPA:	
  4.0/4.0	
  
B.S	
  in	
  Human	
  Environmental	
  Sciences	
  –	
  Food	
  and	
  Nutrition,	
  May	
  2015	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  GPA:	
  3.4/4.0	
  
	
  
	
  
	
  
	
  
Summary	
  of	
  Qualifications	
  	
  
Young	
  professional	
  offering	
  experience	
  in	
  ticket	
  sales,	
  event	
  management,	
  and	
  customer	
  
service.	
  	
  Highly	
  motivated	
  and	
  enthusiastic	
  about	
  entering	
  the	
  sport	
  industry	
  in	
  sales	
  and	
  
operations.	
  	
  Offering	
  a	
  positive	
  attitude,	
  efficient	
  work	
  ethic	
  and	
  a	
  strong	
  desire	
  to	
  contribute	
  
to	
  a	
  team	
  through	
  problem	
  solving	
  and	
  organization.	
  	
  
	
  
	
  
	
  
	
  
 
	
  
	
   4	
  
Related	
  Experiences	
  
Tide	
  Pride	
  Ticket	
  Office,	
  Office	
  Associate	
  (August	
  2012	
  –	
  Present)	
  
• Provided	
  customer	
  service	
  through	
  phone	
  calls,	
  emails,	
  and	
  in	
  person	
  at	
  University	
  
athletic	
  events	
  
• Organized	
  and	
  distributed	
  Tide	
  Pride	
  season	
  tickets	
  to	
  all	
  members,	
  faulty/staff,	
  
letterman,	
  and	
  students	
  
• Managed	
  daily	
  sales,	
  will	
  call	
  inventory,	
  and	
  player	
  pass	
  tickets	
  	
  
	
  
Alabama	
  Ticket	
  Office,	
  Post	
  Season	
  Game	
  Day	
  Assistant	
  (December	
  2012	
  –	
  Present)	
  	
  
• Assisted	
  with	
  game	
  day	
  operations	
  at	
  away	
  game	
  site	
  	
  
• Distributed	
  tickets	
  to	
  students	
  and	
  player	
  families	
  
• Addressed	
  game	
  day	
  issues	
  and	
  provided	
  solutions	
  to	
  fans	
  	
  
	
  
Alabama	
  Baseball	
  Team,	
  Baseball	
  Operations	
  Intern	
  (January	
  2016	
  –	
  Present)	
  	
  
• Assist	
  with	
  game	
  day	
  operations	
  as	
  visiting	
  team	
  liaison	
  and	
  media	
  relations	
  contact	
  
• Assist	
  with	
  recruit,	
  VIP,	
  and	
  Alumni	
  visits	
  to	
  stadium	
  
• Verify	
  and	
  collect	
  information	
  for	
  player,	
  staff,	
  and	
  VIP	
  tickets	
  	
  
• Prepare	
  game	
  charts	
  and	
  sheets	
  as	
  needed.	
  	
  
	
  
	
  
	
  
Honors	
  and	
  Awards	
  	
  
Dean’s	
  List	
  Spring	
  2014,	
  Fall	
  2014,	
  Spring	
  2015	
  
Phi	
  Upsilon	
  Omicron	
  Honor	
  Society	
  	
  
Sigma	
  Lambda	
  Alpha	
  National	
  Honor	
  Society	
  	
  
Day	
  One	
  Leadership	
  Peer	
  of	
  the	
  Year	
  	
  
	
   	
  
 
	
  
	
   5	
  
References	
  
Mr.	
  Pete	
  Heim	
  	
  
Director	
  of	
  Ticketing	
  	
  
The	
  University	
  of	
  Alabama	
  Athletics	
  
(205)	
  348-­‐3513	
  
pheim@ia.ua.edu	
  
	
  
Mr.	
  Justin	
  Gunter	
  
Assistant	
  Director	
  of	
  Ticketing	
  
The	
  University	
  of	
  Alabama	
  Athletics	
  
(205)	
  348-­‐0669	
  
jgunter@ia.ua.edu	
  
	
  
Mrs.	
  Beverly	
  Chandler	
  	
  
Assistant	
  Director	
  of	
  Ticketing	
  	
  
The	
  University	
  of	
  Alabama	
  Athletics	
  	
  
(205)	
  348-­‐6960	
  
bwchandler@ia.ua.edu	
  
	
  
Dr.	
  Ken	
  Wright	
  
Professor	
  and	
  Director	
  	
  
CHES	
  Sport	
  Business	
  Management	
  
The	
  University	
  of	
  Alabama	
  
(205)	
  348-­‐4705	
  	
  
kwright@bama.ua.edu	
  
	
  
	
  	
  
	
   	
  
 
	
  
	
   6	
  
Cover	
  Letter	
  	
  
	
  
	
  
Katie	
  E.	
  Wisdom	
  
kewisdom2015@gmail.com	
  
120	
  15th
	
  Street	
  E	
  
Apt.	
  7207	
  
Tuscaloosa,	
  AL	
  35401	
  
	
  
October	
  27,	
  2015	
  
	
  
United	
  States	
  Olympic	
  Committee	
  
One	
  Olympic	
  Plaza	
  
Colorado	
  Springs,	
  CO	
  80909	
  
	
  
Dear	
  International	
  Games	
  Manager,	
  	
  
	
  
My	
  name	
  is	
  Katie	
  Wisdom	
  and	
  I	
  am	
  submitting	
  my	
  application	
  for	
  the	
  International	
  Games	
  Intern	
  for	
  
May	
  to	
  August	
  2016.	
  	
  While	
  attending	
  the	
  University	
  of	
  Alabama	
  to	
  obtain	
  my	
  master’s	
  degree	
  in	
  Sport	
  
Business	
  Management	
  I	
  was	
  able	
  to	
  visit	
  the	
  USOC	
  in	
  Colorado	
  Springs	
  during	
  May	
  2015.	
  	
  While	
  at	
  the	
  
complex,	
  I	
  developed	
  a	
  love	
  for	
  the	
  Olympic	
  Movement	
  and	
  a	
  desire	
  to	
  learn	
  from	
  the	
  best	
  in	
  the	
  sport	
  
industry.	
  	
  I	
  am	
  the	
  ideal	
  candidate	
  for	
  this	
  internship	
  because	
  I	
  am	
  a	
  motivated,	
  organized,	
  and	
  
passionate	
  team	
  player	
  dedicated	
  to	
  the	
  Olympic	
  Movement.	
  	
  
	
  
In	
  the	
  Sport	
  Business	
  Management	
  program	
  at	
  UA	
  I	
  have	
  developed	
  skills	
  to	
  be	
  an	
  organized	
  multi-­‐
tasker,	
  a	
  strong	
  team	
  player	
  when	
  multiple	
  projects	
  are	
  going	
  on	
  at	
  once,	
  and	
  how	
  to	
  collaborate	
  
effectively	
  with	
  different	
  groups.	
  	
  I	
  approach	
  every	
  problem	
  with	
  a	
  passion	
  to	
  find	
  a	
  solution	
  as	
  quickly	
  
and	
  efficiently	
  as	
  possible.	
  	
  Also,	
  after	
  four	
  years	
  at	
  the	
  Athletic	
  Ticket	
  Office,	
  I	
  have	
  learned	
  to	
  be	
  a	
  
strong	
  communicator	
  in	
  customer	
  service.	
  	
  Working	
  with	
  80,000	
  annual	
  season	
  ticket	
  holders	
  has	
  taught	
  
me	
  patience	
  and	
  how	
  to	
  be	
  detail	
  oriented	
  in	
  every	
  project	
  I	
  partake.	
  	
  These	
  skills	
  will	
  allow	
  me	
  to	
  be	
  a	
  
beneficial	
  component	
  to	
  the	
  International	
  Games	
  team.	
  	
  
	
  
As	
  stated	
  above,	
  I	
  am	
  confident	
  I	
  possess	
  the	
  qualities	
  of	
  the	
  best	
  candidate	
  for	
  the	
  International	
  Games	
  
Internship.	
  	
  Please	
  refer	
  to	
  my	
  attached	
  resume	
  for	
  more	
  information	
  on	
  my	
  recent	
  experiences	
  that	
  
have	
  provided	
  me	
  with	
  invaluable	
  skills	
  within	
  the	
  sport	
  industry.	
  	
  I	
  appreciate	
  your	
  time	
  and	
  
consideration	
  and	
  look	
  forward	
  to	
  working	
  with	
  you	
  at	
  the	
  USOC	
  in	
  preparation	
  to	
  the	
  upcoming	
  Games.	
  	
  	
  
Sincerely,	
  	
  
Katie	
  Wisdom	
  	
  
	
  
	
  
	
  
 
	
  
	
   7	
  
	
  
Thank	
  You	
  Letter	
  	
  
	
  
Katie	
  E.	
  Wisdom	
  
120	
  15th
	
  Street	
  E,	
  Apt	
  7207	
  
Tuscaloosa,	
  AL	
  35401	
  
256-­‐412-­‐9436	
  
	
  
November	
  10,	
  2015	
  
	
  
Mr.	
  Bob	
  Askin	
  
Atlanta	
  Braves	
  –	
  Turner	
  Field	
  
755	
  Hank	
  Aaron	
  Drive	
  
Atlanta,	
  GA	
  30315	
  
	
  
Dear	
  Mr.	
  Askin,	
  	
  
	
  
Thank	
  you	
  for	
  the	
  opportunity	
  to	
  interview	
  yesterday	
  for	
  the	
  Ticket	
  Operations	
  Trainee	
  
Position.	
  	
  I	
  enjoyed	
  speaking	
  with	
  you	
  and	
  learning	
  more	
  about	
  the	
  program.	
  	
  I	
  admire	
  the	
  
passion	
  you	
  have	
  for	
  teaching	
  and	
  developing	
  young	
  professionals	
  into	
  future	
  employees.	
  	
  	
  
	
  
I	
  appreciate	
  the	
  time	
  you	
  took	
  to	
  discuss	
  my	
  background	
  in	
  ticketing	
  and	
  a	
  potential	
  future	
  with	
  
the	
  Braves.	
  	
  With	
  a	
  significant	
  passion	
  for	
  sports	
  and	
  attention	
  to	
  detail,	
  I	
  believe	
  I	
  would	
  mold	
  
in	
  well	
  with	
  your	
  team	
  in	
  Atlanta.	
  	
  I	
  look	
  forward	
  to	
  working	
  and	
  learning	
  more	
  about	
  ticket	
  
operations	
  and	
  developing	
  my	
  professional	
  experience	
  with	
  you	
  and	
  your	
  staff	
  in	
  the	
  future.	
  
	
  	
  	
  	
  	
  	
  
	
  
Sincerely,	
  
Katie	
  E.	
  Wisdom	
  	
  
	
  
	
   	
  
 
	
  
	
   8	
  
Career	
  Goals	
  
	
  
	
  
Six-­‐Month	
  Career	
  Goal:	
  	
  
	
  
My	
  goal	
  within	
  six	
  months	
  of	
  graduation	
  is	
  to	
  obtain	
  a	
  full-­‐time	
  position	
  within	
  a	
  collegiate	
  
athletic	
  department.	
  	
  Specifically,	
  I	
  would	
  like	
  to	
  work	
  with	
  operations	
  of	
  a	
  specific	
  sport.	
  	
  I	
  
hope	
  to	
  build	
  a	
  foundation	
  of	
  skills	
  to	
  be	
  successful	
  in	
  event	
  management,	
  operations,	
  and	
  
athletic	
  compliance.	
  	
  I	
  will	
  continue	
  to	
  learn	
  to	
  be	
  an	
  effective	
  leader	
  by	
  following	
  advice	
  from	
  
my	
  mentors	
  and	
  peers	
  and	
  be	
  a	
  positive	
  component	
  of	
  my	
  work	
  environment.	
  	
  	
  
	
  
	
  
	
  
Five-­‐Year	
  Career	
  Goal:	
  	
  
	
  
Over	
  the	
  next	
  five	
  years,	
  I	
  hope	
  to	
  travel	
  outside	
  of	
  the	
  SEC	
  conference	
  and	
  experience	
  other	
  
collegiate	
  atmospheres	
  around	
  the	
  country.	
  	
  I	
  want	
  to	
  become	
  a	
  member	
  of	
  the	
  sport	
  industry	
  
that	
  is	
  irreplaceable	
  based	
  on	
  my	
  skill	
  set,	
  professional	
  demeanor,	
  and	
  ability	
  to	
  relate	
  to	
  other	
  
professionals.	
  	
  I	
  hope	
  to	
  work	
  with	
  a	
  Division	
  I	
  baseball	
  program	
  in	
  operations	
  and	
  continue	
  to	
  
contribute	
  with	
  the	
  team	
  behind	
  the	
  varsity	
  team.	
  	
  Using	
  my	
  skills	
  and	
  continuing	
  grow	
  as	
  an	
  
individual	
  I	
  also	
  want	
  to	
  give	
  back	
  to	
  the	
  UA	
  Sport	
  Business	
  Management	
  program	
  by	
  offering	
  
advice	
  to	
  future	
  students	
  on	
  my	
  journey	
  through	
  sports.	
  	
  	
  	
  	
  
	
  
	
  
	
  
	
  
	
   	
  
 
	
  
	
   9	
  
Professional	
  Experiences	
  	
  
	
  
	
  
The	
  University	
  of	
  Alabama	
  	
  
Tide	
  Pride	
  Ticket	
  Office	
  
Office	
  Associate	
  	
  
Rolltide.com	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
The	
  University	
  of	
  Alabama	
  
Post	
  Season	
  Game	
  Day	
  Assistant	
  	
  
Rolltide.com	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
The	
  University	
  of	
  Alabama	
  Baseball	
  
Baseball	
  Operations	
  Intern	
  
Rolltide.com	
  	
  
	
  
	
  
	
  
	
  
	
  
	
   	
  
 
	
  
	
   10	
  
Tide	
  Pride	
  Ticket	
  Office,	
  Office	
  Associate	
  	
  
	
  
	
   I	
  am	
  currently	
  employed	
  as	
  a	
  part-­‐time	
  staff	
  member	
  at	
  the	
  Tide	
  Pride	
  Ticket	
  Office	
  on	
  
campus	
  at	
  The	
  University	
  of	
  Alabama.	
  	
  Over	
  the	
  last	
  four	
  years	
  I	
  have	
  contributed	
  to	
  the	
  Ticket	
  
Office	
  by	
  working	
  in	
  the	
  office	
  daily	
  and	
  working	
  at	
  all	
  athletic	
  sporting	
  events,	
  that	
  are	
  
ticketed,	
  on	
  campus.	
  	
  I	
  have	
  sold	
  tickets,	
  organized	
  and	
  distributed	
  will	
  call,	
  worked	
  with	
  
compliance	
  at	
  player	
  pass	
  and	
  with	
  recruits,	
  exchanged	
  tickets	
  for	
  ADA	
  seating,	
  and	
  traveled	
  to	
  
away	
  game	
  sites	
  to	
  facilitate	
  game	
  day	
  ticket	
  pick-­‐up.	
  	
  
	
   On	
  a	
  daily	
  basis	
  within	
  the	
  ticket	
  office,	
  I	
  answer	
  the	
  phones	
  to	
  offer	
  excellent	
  customer	
  
service	
  to	
  all	
  season	
  ticket	
  holders,	
  members	
  of	
  the	
  public,	
  students,	
  faculty/staff,	
  and	
  
letterman.	
  	
  I	
  work	
  with	
  Paciolan	
  ticket	
  software	
  to	
  manage	
  accounts	
  for	
  our	
  patrons	
  and	
  sell	
  
tickets.	
  	
  I	
  do	
  projects	
  to	
  help	
  facilitate	
  the	
  organization	
  and	
  preparation	
  of	
  upcoming	
  seasons	
  by	
  
organizing	
  patron	
  information,	
  gathering	
  previous	
  seat	
  locations,	
  and	
  producing	
  spreadsheets	
  
to	
  distribute	
  to	
  supervisors.	
  	
  	
  
	
   During	
  football	
  season	
  I	
  work	
  with	
  the	
  Ticket	
  Office	
  at	
  Bryant-­‐Denny	
  Stadium	
  to	
  ensure	
  
a	
  smooth	
  and	
  pleasant	
  atmosphere	
  for	
  our	
  patrons	
  to	
  get	
  into	
  the	
  game.	
  	
  Over	
  the	
  last	
  three	
  
years	
  it	
  has	
  been	
  my	
  primary	
  responsibility	
  to	
  manage	
  ADA	
  exchange	
  on	
  game	
  day.	
  	
  Also,	
  I	
  
assist	
  with	
  recruit	
  entry	
  and	
  player	
  pass	
  distribution	
  to	
  ensure	
  compliance	
  with	
  NCAA	
  
regulations.	
  	
  At	
  these	
  gates	
  we	
  must	
  follow	
  guidelines	
  so	
  that	
  our	
  players	
  remain	
  eligible	
  
throughout	
  the	
  season	
  and	
  their	
  family	
  and	
  friends	
  can	
  participate	
  on	
  game	
  day.	
  	
  	
  
	
   While	
  football	
  is	
  the	
  busiest	
  season	
  for	
  the	
  Ticket	
  Office,	
  we	
  also	
  provide	
  quality	
  
customer	
  service	
  for	
  Basketball,	
  Gymnastics,	
  Volleyball,	
  Baseball,	
  and	
  Softball	
  throughout	
  the	
  
year.	
  	
  Basketball	
  and	
  Gymnastics	
  are	
  two	
  premier	
  winter	
  sports	
  with	
  a	
  tremendous	
  fan	
  base.	
  	
  
 
	
  
	
   11	
  
Preparation	
  and	
  game	
  day	
  for	
  these	
  two	
  sports	
  requires	
  great	
  attention	
  to	
  detail	
  and	
  
organization.	
  	
  I	
  called	
  patrons	
  to	
  complete	
  season	
  ticket	
  renewals	
  and	
  verified	
  post	
  season	
  
tickets	
  in	
  the	
  event	
  that	
  our	
  teams	
  would	
  participate.	
  	
  Baseball	
  has	
  been	
  my	
  primary	
  sport	
  for	
  
the	
  last	
  two	
  years.	
  	
  I	
  called	
  every	
  season	
  ticket	
  holder	
  for	
  the	
  sport	
  during	
  the	
  transition	
  to	
  the	
  
Hoover	
  Met	
  and	
  back	
  to	
  campus	
  over	
  the	
  last	
  two	
  years.	
  	
  I	
  made	
  it	
  my	
  goal	
  throughout	
  the	
  
season	
  to	
  retain	
  as	
  many	
  season	
  ticket	
  holders	
  as	
  possible.	
  	
  	
  
	
   Throughout	
  my	
  time	
  at	
  the	
  Ticket	
  Office	
  I	
  have	
  developed	
  skills	
  in	
  communication,	
  
customer	
  service,	
  time	
  management,	
  organization,	
  and	
  computer	
  technology.	
  	
  I	
  have	
  gained	
  
knowledge	
  in	
  organization,	
  processing,	
  and	
  facilitating	
  a	
  successful	
  athletic	
  event.	
  	
  	
  Throughout	
  
my	
  game	
  day	
  experience	
  I	
  have	
  learned	
  to	
  efficiently	
  communicate	
  and	
  problem	
  solve	
  in	
  
difficult	
  situations.	
  	
  I	
  hope	
  to	
  apply	
  these	
  skills	
  to	
  all	
  future	
  endeavors	
  throughout	
  the	
  sport	
  
industry.	
  	
  	
  	
  
	
   	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
 
	
  
	
   12	
  
	
  
Post	
  Season	
  Game	
  Day	
  Assistant	
  	
  
	
   During	
  my	
  time	
  at	
  the	
  Ticket	
  
Office,	
  I	
  have	
  been	
  given	
  the	
  opportunity	
  
to	
  travel	
  to	
  all	
  away	
  games	
  and	
  post-­‐
season	
  contests.	
  	
  Working	
  at	
  away	
  game	
  
sites	
  has	
  allowed	
  me	
  to	
  learn	
  the	
  intricate	
  
details	
  of	
  taking	
  the	
  office	
  on	
  the	
  road	
  
and	
  maintaining	
  an	
  organized	
  
environment.	
  	
  Learning	
  these	
  tactics	
  has	
  
given	
  me	
  a	
  foundational	
  skills	
  set	
  to	
  further	
  my	
  experience	
  in	
  ticketing	
  and	
  operations.	
  	
  	
  
	
   In	
  2012,	
  I	
  worked	
  the	
  BCS	
  National	
  Championship	
  in	
  Miami	
  at	
  student	
  ticket	
  pick	
  up	
  on	
  
the	
  day	
  of	
  the	
  game.	
  	
  We	
  distributed	
  ticket	
  first	
  come,	
  first	
  serve	
  to	
  students	
  who	
  had	
  
purchased	
  tickets	
  over	
  the	
  last	
  month.	
  	
  This	
  process	
  taught	
  me	
  skills	
  to	
  remain	
  calm	
  in	
  a	
  
stressful	
  situation	
  and	
  maintain	
  an	
  organized	
  work	
  area	
  so	
  that	
  no	
  materials	
  were	
  lost	
  during	
  
the	
  process.	
  	
  The	
  following	
  two	
  years	
  I	
  worked	
  in	
  New	
  Orleans	
  at	
  the	
  Sugar	
  Bowl	
  for	
  UA	
  as	
  a	
  
bowl	
  game	
  and	
  then	
  as	
  a	
  playoff	
  game.	
  	
  At	
  each	
  I	
  was	
  responsible	
  for	
  student	
  pick	
  up,	
  public	
  
will	
  call,	
  and	
  player	
  pass	
  distribution.	
  	
  All	
  of	
  these	
  tasks	
  required	
  great	
  attention	
  to	
  detail,	
  
organization,	
  and	
  time	
  management.	
  	
  In	
  addition	
  to	
  these	
  events	
  I	
  have	
  worked	
  SEC	
  
Championships,	
  the	
  Cotton	
  Bowl,	
  and	
  prepared	
  for	
  the	
  National	
  Championship	
  in	
  Arizona,	
  
which	
  were	
  all	
  high	
  stress	
  situations.	
  	
  I	
  was	
  able	
  to	
  develop	
  a	
  system	
  for	
  myself	
  and	
  fellow	
  
works	
  to	
  maintain	
  efficient	
  progress	
  to	
  get	
  ticket	
  distributed	
  as	
  quickly	
  as	
  possible.	
  	
  Dealing	
  
 
	
  
	
   13	
  
with	
  short	
  time	
  frames,	
  the	
  holiday	
  season,	
  and	
  multiple	
  games	
  at	
  once,	
  I	
  learned	
  time	
  
management	
  and	
  task	
  delegation	
  to	
  complete	
  our	
  projects	
  quickly.	
  	
  
	
   In	
  2013,	
  I	
  had	
  the	
  opportunity	
  to	
  work	
  with	
  the	
  Ticket	
  Office	
  in	
  Birmingham,	
  Alabama	
  at	
  
the	
  NCAA	
  Gymnastics	
  National	
  Championship	
  meet.	
  	
  During	
  this	
  three-­‐day	
  event	
  I	
  was	
  
responsible	
  for	
  distributing	
  tickets	
  for	
  all	
  teams	
  that	
  participated	
  in	
  the	
  contest.	
  	
  Each	
  day	
  was	
  a	
  
different	
  list	
  of	
  teams	
  and	
  a	
  different	
  group	
  of	
  people	
  to	
  communicate	
  with.	
  	
  I	
  learned	
  attention	
  
to	
  detail	
  and	
  how	
  to	
  communicate	
  with	
  people	
  of	
  all	
  walks	
  of	
  life.	
  	
  	
  
Learning	
  new	
  skills	
  to	
  deal	
  with	
  people	
  outside	
  of	
  the	
  Alabama	
  
family	
  allowed	
  me	
  to	
  see	
  that	
  every	
  fan	
  loves	
  their	
  own	
  team	
  and	
  
to	
  respect	
  the	
  culture	
  that	
  they	
  are	
  use	
  to	
  working	
  with.	
  	
  No	
  two	
  
departments	
  operate	
  the	
  same	
  so	
  being	
  flexible	
  was	
  key.	
  	
  	
  
	
   Finally	
  I	
  have	
  had	
  the	
  option	
  to	
  work	
  with	
  Softball	
  over	
  the	
  
past	
  four	
  years	
  as	
  they	
  have	
  hosted	
  NCAA	
  Regionals	
  and	
  Super	
  
Regionals	
  at	
  Rhoads	
  Stadium	
  in	
  Tuscaloosa,	
  Alabama.	
  	
  At	
  these	
  
tournaments	
  I	
  was	
  responsible	
  for	
  game	
  day	
  ticket	
  sales,	
  player	
  
pass	
  entrances,	
  and	
  reprinting	
  game	
  tickets	
  for	
  patrons.	
  	
  Working	
  
with	
  such	
  a	
  dedicated	
  fan	
  base	
  taught	
  me	
  loyalty	
  to	
  a	
  cause	
  and	
  
flexibility	
  to	
  go	
  wherever	
  the	
  need	
  may	
  be.	
  	
  Overall,	
  I	
  have	
  gained	
  knowledge	
  in	
  management	
  
skills	
  for	
  leading	
  a	
  team,	
  organization	
  and	
  time	
  management,	
  and	
  marketing	
  and	
  selling	
  
multiple	
  events	
  at	
  one	
  time.	
  	
  Having	
  these	
  skills	
  will	
  be	
  valuable	
  in	
  leading	
  a	
  team	
  in	
  the	
  future	
  
to	
  any	
  championship	
  season.	
  	
  
 
	
  
	
   14	
  
Alabama	
  Baseball	
  Operations	
  Intern	
  
	
   During	
  the	
  spring	
  of	
  2016,	
  I	
  am	
  learning	
  a	
  new	
  side	
  to	
  athletics	
  through	
  the	
  operations	
  
department	
  with	
  the	
  Alabama	
  Baseball	
  team.	
  	
  Transitioning	
  from	
  the	
  Ticket	
  Office	
  into	
  a	
  
department	
  that	
  focuses	
  on	
  only	
  one	
  sport	
  will	
  teach	
  me	
  to	
  focus	
  on	
  more	
  minuet	
  details.	
  	
  As	
  
an	
  intern,	
  one	
  of	
  my	
  major	
  responsibilities	
  is	
  providing	
  game	
  day	
  operation	
  support	
  throughout	
  
Sewell-­‐Thomas	
  Stadium.	
  	
  I	
  will	
  function	
  as	
  a	
  visiting	
  team	
  liaison	
  for	
  each	
  home	
  series	
  in	
  
coordinating	
  their	
  arrival	
  and	
  departure	
  from	
  the	
  stadium,	
  communication	
  between	
  their	
  team	
  
and	
  our	
  officials,	
  and	
  navigating	
  Tuscaloosa	
  while	
  the	
  team	
  is	
  in	
  town.	
  	
  Acting	
  as	
  the	
  liaison	
  will	
  
teach	
  me	
  skills	
  in	
  communication	
  and	
  event	
  management	
  because	
  they	
  will	
  rely	
  on	
  me	
  to	
  be	
  
their	
  line	
  of	
  communication	
  for	
  the	
  duration	
  of	
  their	
  stay	
  on	
  campus.	
  	
  
	
   Another	
  duty	
  that	
  I	
  am	
  assigned	
  during	
  this	
  internship	
  is	
  to	
  ensure	
  cooperation	
  with	
  the	
  
Ticket	
  Office	
  for	
  all	
  complimentary	
  tickets	
  to	
  each	
  game.	
  	
  With	
  my	
  experience	
  in	
  the	
  Ticket	
  
Office,	
  I	
  know	
  the	
  proper	
  procedure	
  for	
  obtaining	
  the	
  player	
  pass	
  list,	
  designating	
  manager	
  
guest	
  tickets,	
  and	
  ensuring	
  recruits	
  receive	
  the	
  proper	
  tickets	
  for	
  their	
  visit.	
  	
  Ticketing	
  for	
  
players,	
  staff,	
  and	
  recruits	
  must	
  remain	
  compliant	
  with	
  NCAA	
  regulations,	
  so	
  I	
  will	
  be	
  
responsible	
  for	
  see	
  that	
  our	
  players	
  do	
  not	
  hinder	
  their	
  eligibility.	
  	
  	
  For	
  this	
  task	
  I	
  will	
  gain	
  
knowledge	
  in	
  NCAA	
  regulations	
  and	
  compliance	
  for	
  division	
  I	
  baseball.	
  	
  
	
   Throughout	
  the	
  season	
  we	
  will	
  host	
  many	
  alumni	
  and	
  significant	
  donors	
  that	
  come	
  visit	
  
the	
  new	
  Sewell-­‐Thomas	
  stadium.	
  	
  With	
  the	
  renovations,	
  the	
  operations	
  department	
  will	
  be	
  a	
  
critical	
  part	
  in	
  portraying	
  the	
  importance	
  of	
  funding	
  the	
  stadium	
  and	
  continuing	
  our	
  program’s	
  
success.	
  I	
  am	
  gaining	
  skills	
  to	
  build	
  relationships	
  with	
  donors	
  and	
  ensure	
  they	
  are	
  happy	
  with	
  
 
	
  
	
   15	
  
their	
  investment	
  in	
  our	
  baseball	
  program	
  and	
  answer	
  any	
  questions	
  they	
  may	
  have	
  regarding	
  
the	
  upgrade.	
  	
  I	
  have	
  lead	
  tours	
  through	
  the	
  stadium	
  to	
  show	
  off	
  the	
  improvements	
  made	
  to	
  the	
  
facility.	
  	
  These	
  new	
  features	
  will	
  enhance	
  recruiting	
  and	
  future	
  teams	
  that	
  play	
  at	
  Alabama.	
  	
  
	
   Finally,	
  throughout	
  the	
  season	
  I	
  will	
  serve	
  as	
  an	
  assistant	
  to	
  the	
  Director	
  of	
  Operations	
  in	
  
Baseball,	
  the	
  coaching	
  staff,	
  and	
  managers	
  on	
  game	
  day.	
  	
  I	
  will	
  prepare	
  charts	
  and	
  game	
  sheets	
  
as	
  needed	
  and	
  gather	
  information	
  for	
  staff	
  to	
  facilitate	
  a	
  smooth	
  transition	
  into	
  game	
  day.	
  	
  
With	
  the	
  new	
  stadium	
  it	
  is	
  important	
  everyone	
  knows	
  where	
  things	
  are	
  located	
  and	
  the	
  right	
  
people	
  get	
  to	
  where	
  they	
  need	
  to	
  be	
  in	
  a	
  timely	
  manner.	
  	
  Learning	
  to	
  be	
  efficient	
  in	
  time	
  
management	
  and	
  have	
  great	
  organization	
  skills	
  will	
  allow	
  me	
  to	
  be	
  a	
  beneficial	
  part	
  of	
  the	
  
program.	
  	
  During	
  the	
  post	
  game	
  events,	
  I	
  will	
  assist	
  with	
  media	
  relations	
  as	
  they	
  speak	
  with	
  
coaches	
  and	
  players	
  about	
  the	
  game.	
  	
  Performing	
  these	
  tasks	
  will	
  allow	
  me	
  to	
  gain	
  knowledge	
  
in	
  public	
  relations	
  and	
  event	
  management.	
  	
  	
  	
  	
  
	
   Assisting	
  in	
  any	
  capacity	
  to	
  the	
  success	
  of	
  the	
  baseball	
  program	
  is	
  my	
  goal	
  this	
  semester.	
  	
  
I	
  will	
  gain	
  skills	
  and	
  knowledge	
  to	
  be	
  an	
  effective	
  communicator	
  and	
  provide	
  excellent	
  event	
  
management.	
  	
  Having	
  this	
  
time	
  to	
  learn	
  from	
  
professionals	
  in	
  the	
  sport	
  
industry	
  will	
  give	
  me	
  skills	
  
in	
  communication,	
  
management,	
  operations,	
  
and	
  funding.	
  	
  
 
	
  
	
   16	
  
Grant	
  Proposal	
  
ACT funding for Tuscaloosa County area Schools	
  
Audience:	
  Tuscaloosa	
  county	
  businessmen	
  and	
  women,	
  Tuscaloosa	
  county	
  sophomores,	
  
juniors,	
  and	
  first	
  semester	
  seniors,	
  parents.	
  	
  	
  
	
  
Title:	
  ACT	
  for	
  TCS	
  
	
  
Purpose:	
  To	
  obtain	
  sponsors	
  for	
  Tuscaloosa	
  county	
  area	
  high	
  school	
  students	
  who	
  cannot	
  
afford	
  to	
  take	
  the	
  ACT	
  for	
  their	
  college	
  application.	
  	
  These	
  sponsors	
  will	
  provide	
  funds	
  for	
  
students	
  to	
  take	
  the	
  ACT	
  twice	
  a	
  year	
  (once	
  in	
  fall	
  for	
  seniors)	
  until	
  their	
  desired	
  score	
  is	
  
reached.	
  	
  	
  
	
  
Funding	
  source	
  and	
  amount:	
  We	
  will	
  reach	
  out	
  to	
  local	
  businesses	
  within	
  the	
  Tuscaloosa	
  
County	
  limits	
  to	
  sponsor	
  students	
  for	
  $100.00	
  per	
  student	
  per	
  year.	
  They	
  can	
  sponsor	
  as	
  many	
  
students	
  as	
  they’d	
  like	
  throughout	
  the	
  year.	
  An	
  additional	
  $100.00	
  sponsorship	
  per	
  student	
  
would	
  provide	
  study	
  prep	
  materials.	
  	
  
Local	
  Businesses	
  to	
  address:	
  Credit	
  Union	
  and	
  banks,	
  florists,	
  bakeries,	
  physicians,	
  
veterinarians,	
  clothing	
  stores,	
  book	
  stores,	
  restaurants,	
  insurance	
  companies,	
  Alabama	
  
power,	
  furniture	
  stores,	
  car	
  dealers,	
  churches,	
  fitness	
  centers,	
  construction	
  companies,	
  
funeral	
  homes,	
  hospitals,	
  music	
  stores,	
  real	
  estate	
  agents,	
  and	
  radio/TV	
  stations.	
  	
  
	
  
Needs	
  Assessment:	
  High	
  school	
  students	
  who	
  aspire	
  to	
  attend	
  college	
  will	
  have	
  multiple	
  fees	
  to	
  
pay	
  in	
  order	
  to	
  be	
  eligible	
  to	
  submit	
  their	
  application.	
  	
  Fees	
  can	
  include	
  entrance	
  exams,	
  study	
  
preparation,	
  application	
  fees,	
  freshman	
  deposits,	
  and	
  school	
  supplies.	
  	
  
	
  
Introductory	
  –	
  Please	
  accept	
  this	
  letter	
  as	
  a	
  request	
  to	
  become	
  a	
  sponsor	
  for	
  the	
  “ACT	
  for	
  TCS”	
  
sponsorship	
  program.	
  	
  We	
  are	
  currently	
  developing	
  a	
  program	
  for	
  Tuscaloosa	
  area	
  sophomores,	
  
juniors,	
  and	
  first	
  semester	
  seniors	
  to	
  apply	
  for	
  a	
  sponsorship	
  to	
  take	
  the	
  ACT	
  college	
  entrance	
  
exam.	
  	
  Our	
  goal	
  is	
  to	
  sponsor	
  these	
  students	
  in	
  order	
  to	
  make	
  them	
  eligible	
  to	
  apply	
  to	
  the	
  
college	
  of	
  their	
  choice	
  without	
  the	
  burden	
  of	
  paying	
  testing	
  fees.	
  	
  We	
  are	
  hoping	
  to	
  develop	
  a	
  
network	
  of	
  local	
  businesses	
  to	
  support	
  these	
  students	
  and	
  benefit	
  their	
  future	
  education.	
  	
  We	
  
 
	
  
	
   17	
  
believe	
  your	
  support	
  of	
  “ACT	
  for	
  TCS”	
  will	
  help	
  us	
  reach	
  all	
  Tuscaloosa	
  high	
  school	
  students	
  and	
  
offer	
  them	
  the	
  opportunity	
  to	
  continue	
  their	
  knowledge	
  into	
  higher	
  education.	
  	
  With	
  your	
  help,	
  
we	
  can	
  demonstrate	
  to	
  these	
  students	
  how	
  much	
  their	
  community	
  is	
  committed	
  to	
  helping	
  
them	
  build	
  a	
  bright	
  future.	
  	
  
	
  
Problem	
  Statement	
  –	
  The	
  purpose	
  of	
  “ACT	
  for	
  TCS”	
  is	
  to	
  provide	
  Tuscaloosa	
  area	
  high	
  school	
  
students	
  with	
  funds	
  to	
  take	
  the	
  ACT	
  college	
  entrance	
  exam	
  twice	
  a	
  year	
  starting	
  their	
  
sophomore	
  year.	
  	
  On	
  a	
  national	
  average,	
  high	
  school	
  students	
  take	
  the	
  ACT	
  at	
  least	
  twice	
  and	
  
up	
  to	
  three	
  times	
  before	
  applying	
  to	
  colleges.	
  	
  Studies	
  show	
  a	
  57%	
  increase	
  in	
  scores	
  after	
  
testing	
  a	
  second	
  time.	
  	
  Students	
  should	
  be	
  able	
  to	
  focus	
  on	
  their	
  education	
  without	
  the	
  burden	
  
of	
  financial	
  struggles	
  and	
  this	
  sponsorship	
  program	
  will	
  allow	
  them	
  to	
  do	
  that.	
  By	
  providing	
  this	
  
annual	
  funding,	
  students	
  can	
  prepare	
  for	
  the	
  ACT	
  without	
  worrying	
  about	
  the	
  fees	
  and	
  leading	
  
to	
  better	
  scores.	
  	
  	
  
	
  
Project	
  Details	
  –	
  Tuscaloosa	
  County	
  area	
  has	
  approximately	
  4,000	
  sophomores,	
  juniors,	
  and	
  
seniors	
  with	
  aspirations	
  of	
  attending	
  college	
  within	
  the	
  next	
  four	
  years.	
  As	
  previously	
  stated,	
  
“ACT	
  for	
  TCS”	
  will	
  fund	
  these	
  students	
  to	
  take	
  the	
  ACT	
  exam	
  twice	
  a	
  year,	
  each	
  year	
  if	
  desired,	
  
until	
  they	
  reach	
  the	
  score	
  they	
  want.	
  	
  Funding	
  will	
  be	
  provided	
  by	
  local	
  Tuscaloosa	
  businesses	
  
that	
  can	
  sponsor	
  an	
  individual	
  student,	
  club,	
  team,	
  or	
  group.	
  	
  No	
  maximum	
  limit	
  will	
  exist	
  on	
  
how	
  much	
  can	
  be	
  given,	
  but	
  we	
  ask	
  that	
  each	
  sponsor	
  provide	
  at	
  least	
  $100	
  a	
  year	
  to	
  cover	
  the	
  
cost	
  of	
  one	
  student’s	
  exam	
  fees.	
  	
  Additional	
  funding	
  will	
  go	
  towards	
  study	
  materials	
  made	
  
available	
  to	
  all	
  students	
  through	
  their	
  high	
  school	
  guidance	
  counselor	
  for	
  check	
  out.	
  We	
  will	
  
visit	
  each	
  of	
  the	
  four	
  Tuscaloosa	
  county	
  high	
  schools	
  in	
  August	
  to	
  discuss	
  this	
  opportunity	
  with	
  
the	
  students	
  and	
  their	
  parents.	
  	
  We	
  will	
  provide	
  a	
  list	
  of	
  test	
  dates	
  and	
  locations	
  for	
  students	
  to	
  
choose	
  from	
  in	
  order	
  to	
  best	
  accommodate	
  their	
  situation.	
  	
  The	
  students	
  will	
  be	
  allowed	
  to	
  test	
  
once	
  in	
  the	
  fall	
  and	
  once	
  in	
  the	
  spring	
  with	
  this	
  sponsorship.	
  	
  Seniors	
  will	
  be	
  allowed	
  to	
  test	
  
once	
  in	
  the	
  fall.	
  	
  Students	
  will	
  send	
  out	
  Christmas	
  cards	
  to	
  sponsors	
  to	
  show	
  their	
  appreciation	
  
and,	
  if	
  desired,	
  can	
  provide	
  updates	
  on	
  testing	
  and	
  college	
  acceptances	
  to	
  their	
  individual	
  
sponsors.	
  	
  We	
  value	
  the	
  education	
  every	
  child	
  receives	
  in	
  primary	
  and	
  secondary	
  education	
  and	
  
want	
  to	
  give	
  them	
  the	
  opportunity	
  to	
  continue	
  that	
  education	
  at	
  a	
  higher	
  level	
  at	
  whatever	
  
school	
  they	
  desire.	
  	
  	
  
	
  
Evaluation/Personnel	
  –	
  We	
  will	
  evaluate	
  “ACT	
  for	
  TCS”	
  with	
  a	
  yearly	
  statistical	
  analysis	
  of	
  
students	
  test	
  scores	
  each	
  May.	
  	
  We	
  will	
  be	
  able	
  to	
  see	
  how	
  many	
  students	
  took	
  the	
  test	
  that	
  
year	
  and	
  if	
  these	
  new	
  resources	
  improved	
  their	
  scores	
  and	
  participation.	
  	
  Our	
  goal	
  is	
  to	
  allow	
  
2,000	
  students	
  to	
  test	
  within	
  the	
  first	
  two	
  years.	
  	
  A	
  volunteer	
  will	
  be	
  available	
  to	
  students	
  and	
  
parents	
  at	
  each	
  school	
  to	
  answer	
  any	
  questions.	
  	
  Three	
  members	
  from	
  the	
  agency	
  will	
  handle	
  
all	
  sponsorship	
  funds	
  and	
  allocate	
  them	
  to	
  students	
  when	
  necessary.	
  	
  We	
  will	
  be	
  at	
  each	
  
 
	
  
	
   18	
  
Tuscaloosa	
  area	
  high	
  school	
  (Brookwood,	
  Hillcrest,	
  Holt,	
  and	
  Tuscaloosa	
  County)	
  twice	
  a	
  month	
  
to	
  allow	
  students	
  to	
  sign	
  up	
  for	
  the	
  ACT	
  in	
  the	
  library	
  and	
  enter	
  the	
  payments	
  from	
  the	
  
sponsors.	
  	
  	
  
	
  
Budget/Future	
  Funding	
  –	
  The	
  proposed	
  budget	
  for	
  this	
  scholarship	
  is	
  $20,000	
  to	
  support	
  as	
  
many	
  students	
  as	
  possible.	
  	
  Each	
  ACT	
  costs	
  between	
  $39.50	
  and	
  $59.50	
  depending	
  on	
  the	
  type	
  
of	
  exam	
  the	
  student	
  is	
  taking.	
  	
  $100	
  supports	
  one	
  student	
  to	
  take	
  the	
  exam	
  twice	
  and	
  we	
  
welcome	
  you	
  to	
  sponsor	
  as	
  many	
  students	
  as	
  you	
  would	
  like.	
  Our	
  agency	
  will	
  sponsor	
  the	
  first	
  
20	
  students	
  at	
  $100	
  per	
  student	
  for	
  the	
  first	
  5%	
  of	
  the	
  budget.	
  	
  The	
  transportation	
  and	
  
advertisement	
  costs	
  for	
  representatives	
  to	
  travel	
  around	
  town	
  will	
  be	
  approximately	
  $1,000	
  for	
  
the	
  year,	
  which	
  will	
  be	
  provided	
  by	
  the	
  agency	
  as	
  well.	
  	
  This	
  will	
  consist	
  of	
  traveling	
  to	
  local	
  
businesses	
  and	
  schools	
  ($700)	
  and	
  providing	
  pamphlets	
  with	
  information	
  for	
  students	
  and	
  
forms	
  to	
  fill	
  out	
  for	
  sponsors	
  ($300).	
  	
  	
  
	
  
Contact	
  Information	
  –	
  If	
  you	
  have	
  any	
  questions	
  about	
  our	
  proposal	
  or	
  are	
  interested	
  in	
  
becoming	
  a	
  sponsor,	
  please	
  contact	
  me	
  (Supervisor	
  name)	
  at	
  any	
  time	
  between	
  8:00AM	
  and	
  
8:00PM	
  by	
  phone	
  (987-­‐654-­‐3210).	
  	
  Please	
  contact	
  us	
  by	
  August	
  31,	
  2015	
  if	
  you	
  are	
  interested	
  
for	
  this	
  school	
  year.	
  Thank	
  you	
  for	
  your	
  consideration	
  and	
  we	
  look	
  forward	
  to	
  hearing	
  from	
  you	
  
in	
  the	
  future!	
  
	
  
Sincerely,	
  	
  
ACT	
  for	
  TCS	
  
	
   	
  
 
	
  
	
   19	
  
Project:	
  Olympic	
  Training	
  Center	
  –	
  Visitor	
  Center	
  	
  
	
   During	
  the	
  month	
  of	
  May,	
  I	
  had	
  the	
  opportunity	
  to	
  visit	
  the	
  Olympic	
  Training	
  Center	
  in	
  
Colorado	
  Springs.	
  	
  Their	
  staff	
  designed	
  a	
  project	
  for	
  our	
  teams	
  to	
  develop	
  a	
  new	
  venture	
  for	
  
their	
  visitor	
  center.	
  	
  My	
  team	
  decided	
  to	
  base	
  our	
  visitor	
  experience	
  around	
  the	
  life	
  of	
  athletes	
  
that	
  lived	
  at	
  the	
  training	
  center	
  and	
  highlight	
  past	
  Olympic	
  winners	
  from	
  the	
  United	
  States.	
  	
  The	
  
visitors	
  would	
  start	
  their	
  journey	
  in	
  the	
  museum	
  highlighting	
  past,	
  current,	
  and	
  future	
  
Olympians	
  through	
  pictures,	
  live	
  videos,	
  and	
  learning	
  their	
  story.	
  	
  While	
  browsing	
  through	
  the	
  
museum	
  we	
  will	
  collect	
  contact	
  information	
  from	
  each	
  visitor	
  in	
  order	
  to	
  build	
  an	
  email	
  
database	
  to	
  keep	
  them	
  updated	
  with	
  news	
  about	
  the	
  Olympics.	
  	
  Next,	
  they	
  will	
  be	
  led	
  into	
  a	
  
waiting	
  area	
  where	
  they	
  will	
  receive	
  a	
  specific	
  athletes	
  name	
  and	
  an	
  iPad.	
  	
  As	
  they	
  are	
  led	
  
through	
  the	
  training	
  facility	
  they	
  will	
  learn	
  the	
  story	
  of	
  their	
  athlete	
  and	
  the	
  sport	
  they	
  compete	
  
in.	
  	
  	
  
Furthermore,	
  at	
  each	
  building	
  there	
  will	
  be	
  a	
  spot	
  to	
  scan	
  in	
  and	
  learn	
  what	
  their	
  athlete	
  
does	
  in	
  there	
  and	
  what	
  their	
  training	
  regime	
  is	
  for	
  the	
  day.	
  	
  Finally,	
  at	
  the	
  conclusion	
  of	
  the	
  
tour,	
  each	
  visitor	
  will	
  visit	
  the	
  Walk	
  of	
  Olympians	
  where	
  the	
  sidewalk	
  is	
  dedicated	
  to	
  past	
  
Olympians	
  with	
  their	
  name,	
  handprint,	
  sport,	
  and	
  award.	
  	
  There	
  will	
  also	
  be	
  a	
  station	
  set	
  up	
  in	
  
front	
  of	
  a	
  green	
  screen	
  for	
  visitors	
  to	
  have	
  group	
  pictures	
  taken	
  with	
  Olympic	
  props	
  on	
  the	
  
award	
  podiums.	
  	
  We	
  wanted	
  to	
  encompass	
  the	
  entire	
  day	
  in	
  the	
  life	
  of	
  an	
  Olympian	
  and	
  let	
  
visitors	
  experience	
  life	
  as	
  an	
  elite	
  athlete.	
  	
  Through	
  our	
  ideas,	
  we	
  hoped	
  to	
  give	
  the	
  Visitors’	
  
Center	
  a	
  new	
  way	
  to	
  generate	
  revenue	
  and	
  continue	
  to	
  welcome	
  visitors	
  on	
  a	
  daily	
  basis.	
  	
  
 
	
  
	
   20	
  
	
   	
  
 
	
  
	
   21	
  
	
  
	
  
	
  
	
   	
  
 
	
  
	
   22	
  
Project:	
  Facilities	
  –	
  The	
  HEART	
  Center	
  
For	
  my	
  Facilities	
  class,	
  our	
  group	
  was	
  asked	
  to	
  design	
  an	
  athletic	
  center	
  for	
  the	
  World	
  
Games	
  to	
  use	
  when	
  they	
  come	
  to	
  the	
  Birmingham	
  area.	
  	
  We	
  wanted	
  to	
  build	
  something	
  in	
  
Tuscaloosa	
  that	
  could	
  not	
  only	
  house	
  the	
  diverse	
  sports	
  that	
  the	
  Games	
  would	
  bring	
  to	
  town,	
  
but	
  also	
  be	
  an	
  asset	
  to	
  the	
  Tuscaloosa	
  community.	
  	
  Our	
  center	
  focuses	
  on	
  overall	
  health,	
  not	
  
just	
  being	
  another	
  gym	
  for	
  working	
  out.	
  	
  Citizens	
  in	
  the	
  area	
  can	
  join	
  our	
  center	
  and	
  experience	
  
health	
  and	
  wellness	
  in	
  a	
  whole	
  new	
  way.	
  	
  
Mission	
  Statement	
  
The	
  H.E.A.R.T.	
  Center	
  will	
  provide	
  Tuscaloosa	
  with	
  an	
  elite,	
  technologically	
  advanced,	
  and	
  family	
  friendly	
  
wellness	
  center.	
  	
  This	
  facility	
  will	
  be	
  the	
  beacon	
  of	
  health	
  for	
  para	
  and	
  able	
  body	
  patrons	
  that	
  Tuscaloosa	
  
has	
  always	
  needed.	
  	
  We	
  will	
  provide	
  a	
  new	
  vision	
  of	
  exercise	
  that	
  will	
  be	
  beneficial	
  to	
  anyone	
  that	
  has	
  a	
  
willingness	
  to	
  better	
  his	
  or	
  her	
  health!	
  	
  
	
  
Elevator	
  Speech	
  
The	
  H.E.A.R.T.	
  Center	
  is	
  more	
  than	
  just	
  a	
  gym.	
  	
  It’s	
  a	
  facility	
  to	
  experience	
  sport	
  at	
  the	
  world	
  level.	
  	
  It	
  will	
  
be	
  a	
  spotlight	
  on	
  the	
  Tuscaloosa	
  riverfront,	
  showing	
  the	
  growth	
  of	
  this	
  city,	
  and	
  its	
  commitment	
  to	
  
wellness	
  and	
  World	
  Sport.	
  	
  
	
  
Target	
  Audience	
  	
  
The	
  target	
  audience	
  of	
  the	
  H.E.A.R.T.	
  Center	
  will	
  be	
  children	
  of	
  all	
  ages,	
  young	
  and	
  older	
  adults,	
  active	
  
sport	
  athletes,	
  sport	
  enthusiasts,	
  city	
  tourists,	
  wounded	
  warriors,	
  able	
  and	
  disabled	
  persons,	
  and	
  
athletes	
  from	
  around	
  the	
  world.	
  	
  Our	
  facility	
  will	
  be	
  able	
  to	
  accommodate	
  5,000	
  patrons	
  and	
  guests	
  at	
  a	
  
time.	
  	
  The	
  anticipated	
  attendance	
  for	
  events	
  will	
  be	
  between	
  7,000	
  to	
  8,000	
  guests	
  at	
  the	
  Tuscaloosa	
  
Amphitheater.	
  	
  	
  
	
  
	
  
Short	
  Term	
  Goal:	
  	
  
• To	
  provide	
  a	
  World-­‐class	
  facility	
  to	
  successfully	
  host	
  exhibition/competition	
  events	
  as	
  well	
  as	
  aid	
  
the	
  2021	
  World	
  Games	
  in	
  Birmingham,	
  Alabama.	
  	
  Our	
  facilities	
  will	
  be	
  capable	
  of	
  hosting	
  
multiple	
  events	
  i.e.	
  Water	
  Skiing,	
  Sumo,	
  Canoe	
  Polo,	
  Dance	
  Sport,	
  and	
  Orienteering.	
  	
  
	
  
Long	
  Term	
  Goals:	
  
• To	
  provide	
  a	
  world	
  class	
  training,	
  wellness,	
  nutrition,	
  and	
  rehabilitation	
  center	
  for	
  the	
  
community	
  of	
  Tuscaloosa	
  
• Create	
  a	
  positive	
  healthy	
  living	
  lifestyle	
  that	
  will	
  impact	
  the	
  community	
  of	
  Tuscaloosa	
  
• Increase	
  awareness	
  of	
  the	
  positive	
  effects	
  of	
  nutrition	
  and	
  healthy	
  eating	
  
 
	
  
	
   23	
  
• Increase	
  productivity	
  in	
  sport	
  through	
  the	
  use	
  of	
  state	
  of	
  the	
  art	
  technology	
  such	
  as	
  Catapult	
  
and	
  SAP	
  
• Make	
  Tuscaloosa	
  the	
  standard	
  for	
  sport	
  training	
  and	
  the	
  rehabilitation	
  of	
  Para	
  and	
  Wounded	
  
Warriors	
  
	
  
	
  
	
  
Facility	
  of	
  Merit	
  
	
  
Name:	
  H.E.A.R.T	
  Center	
  	
  
	
   Health,	
  Exercise,	
  Active,	
  Results,	
  Training	
  
	
  
Location:	
  Tuscaloosa	
  River	
  Market,	
  Tuscaloosa,	
  Alabama	
  	
  
	
  
Population:	
  90,468	
  for	
  Tuscaloosa,	
  Alabama	
  based	
  on	
  2010	
  US	
  Census	
  
	
  
Sport	
  Opportunities:	
  	
  
	
   World	
  Sports	
  –	
  Sumo,	
  Dance	
  Sport,	
  Water	
  Skiing,	
  Canoe	
  Polo	
   	
  
	
  
Mission	
  Statement:	
  	
  
The	
  H.E.A.R.T.	
  Center	
  will	
  provide	
  Tuscaloosa	
  with	
  an	
  elite,	
  technologically	
  advanced,	
  and	
  family	
  
friendly	
  wellness	
  center.	
  	
  This	
  facility	
  will	
  be	
  the	
  beacon	
  of	
  health	
  that	
  Tuscaloosa	
  has	
  always	
  
needed.	
  	
  We	
  will	
  provide	
  a	
  new	
  vision	
  of	
  exercise	
  that	
  will	
  be	
  beneficial	
  to	
  men/women,	
  
young/old,	
  and	
  anyone	
  that	
  has	
  a	
  willingness	
  to	
  exercise!	
  	
  
	
  
Special	
  Offering:	
  	
  
Water	
  skiing,	
  living	
  roof	
  with	
  spa	
  and	
  therapy	
  center,	
  ski	
  diving	
  room,	
  rock	
  climbing	
  wall,	
  
archery,	
  ballroom	
  dancing,	
  beach	
  area,	
  canoe	
  polo,	
  crossfit,	
  dance	
  sport,	
  putt-­‐putt	
  golf,	
  
orienteering,	
  sumo,	
  scenic	
  walking	
  trail,	
  tug	
  of	
  war,	
  virtual	
  cardiovascular	
  adventure,	
  wrestling,	
  
MMA,	
  karate,	
  yoga	
  room,	
  and	
  Zumba.	
  	
  
	
  
Climate:	
  	
  
Average	
  high	
  76.3	
  degrees	
  F	
  	
  
Average	
  low	
  is	
  53.6	
  degree	
  F	
  	
  
	
  
Facility	
  Size:	
  
	
   4	
  Level	
  facility	
  
	
   Cost	
  per	
  square	
  foot	
  -­‐	
  $94.65	
  
	
   Square	
  footage	
  of	
  facility	
  –	
  116,170	
  
	
   Cost	
  of	
  Facility	
  –	
  $16,553,000	
  
	
   Cost	
  for	
  Activities	
  and	
  Equipment:	
  $6,739,000	
  
	
   	
  
 
	
  
	
   24	
  
Policies	
  and	
  Procedures	
  Manual	
  
This	
  manual	
  will	
  address	
  concerns	
  that	
  may	
  arise	
  at	
  the	
  H.E.A.R.T	
  Center.	
  	
  The	
  following	
  would	
  be	
  
included:	
  	
  
• ADA	
  Compliance	
  
• Attire	
  
• Cell	
  Phone	
  Policy	
  
• Code	
  of	
  Conduct	
  
• Drug	
  Free	
  Facility	
  
• Emergency/Crisis	
  management	
  
• Employment	
  
• Equal	
  Opportunity	
  Environment	
  	
  
• Guest	
  Policies	
  
• Health	
  emergency/Injury	
  
• Holidays	
  and	
  Closings	
  
• Locker	
  Room	
  Etiquette	
  
• Membership	
  and	
  Member	
  Policies	
  
• Member	
  and	
  Guest	
  Entry	
  
• Personal	
  Training	
  Policies	
  
• Risk	
  Management	
  and	
  Harassment	
  Protocol	
  
• Severe	
  Weather	
  Protocol	
  
• Standard	
  Operating	
  Procedures	
  
	
  
Patron	
  Membership	
  	
  
Membership	
  fees	
  are	
  due	
  at	
  the	
  1st
	
  of	
  each	
  month.	
  	
  
	
   Individual	
  -­‐	
  $20	
  
	
   Family	
  (4)	
  -­‐	
  $70	
  
	
   Family	
  (6)	
  -­‐	
  $100	
  
Patron	
  Entry	
  
Each	
  member	
  will	
  have	
  a	
  key	
  card	
  to	
  swipe	
  in	
  when	
  entering	
  the	
  facility.	
  	
  Replacement	
  cards	
  can	
  
be	
  made	
  at	
  the	
  front	
  desk	
  for	
  a	
  $3	
  fee.	
  	
  
Guests	
  
Each	
  member	
  is	
  allowed	
  one	
  guest	
  per	
  day.	
  	
  Guests	
  may	
  pay	
  $5	
  fee	
  to	
  participate	
  in	
  classes.	
  	
  
ADA	
  Compliance	
  
The	
  H.E.A.R.T.	
  Center	
  will	
  comply	
  with	
  all	
  ADA	
  regulations	
  as	
  listed	
  on	
  ADA.gov	
  and	
  will	
  bring	
  in	
  
an	
  ADA	
  Specialist	
  to	
  inspect	
  the	
  facility.	
  	
  	
  
Attire	
  
Members	
  may	
  wear	
  athletic	
  gear,	
  t-­‐shirts,	
  sweat	
  pants,	
  tennis	
  shoes,	
  and	
  headbands.	
  	
  Close	
  toe	
  
shoes	
  required.	
  	
  
Personal	
  Belongings	
  
Lockers	
  will	
  be	
  available	
  for	
  member	
  for	
  a	
  daily	
  ($2)	
  or	
  monthly	
  fee	
  ($20).	
  	
  If	
  purchased,	
  you	
  may	
  
bring	
  your	
  own	
  combination	
  lock.	
  	
  
	
  
	
  
	
  
 
	
  
	
   25	
  
Locker	
  Rooms	
  
Locker	
  Rooms	
  are	
  first	
  come	
  first	
  serve.	
  	
  Please	
  be	
  respectful	
  of	
  those	
  around	
  you	
  and	
  keep	
  the	
  
area	
  neat	
  and	
  clean.	
  	
  For	
  any	
  concerns	
  or	
  malfunctions,	
  please	
  report	
  to	
  front	
  desk.	
  	
  
Lost	
  and	
  Found	
  
	
   Located	
  at	
  the	
  front	
  desk	
  
Food	
  and	
  Drink	
  
No	
  food	
  allowed	
  within	
  athletic	
  areas.	
  	
  Drinks	
  allowed	
  in	
  closed	
  sports	
  bottles	
  only.	
  	
  
Gatorade/PowerAde/Water	
  available	
  at	
  concession	
  stand.	
  	
  
Prohibited	
  substances	
  
Absolutely	
  no	
  alcohol,	
  smoking,	
  tobacco,	
  narcotics,	
  or	
  weapons	
  allowed	
  on	
  site.	
  	
  Membership	
  
will	
  be	
  terminated	
  immediately.	
  	
  	
  
Cell	
  Phones	
  and	
  Electronics	
  
Cellphones	
  may	
  be	
  on	
  floor	
  but	
  only	
  on	
  vibrate.	
  	
  Bring	
  headphones	
  if	
  you	
  want	
  to	
  listen	
  to	
  music	
  
during	
  workout	
  so	
  you	
  do	
  not	
  disturb	
  other	
  members.	
  	
  
Equipment	
  
Please	
  clean	
  equipment	
  after	
  use.	
  	
  Wipe	
  down	
  all	
  benches,	
  bars,	
  and	
  seats.	
  	
  If	
  broken,	
  please	
  
report	
  to	
  front	
  desk.	
  	
  If	
  you	
  are	
  unsure	
  of	
  how	
  something	
  works,	
  find	
  a	
  personal	
  trainer,	
  first	
  
session	
  is	
  free!	
  	
  
Service	
  Animals	
  
	
   Service	
  animals	
  are	
  welcome!	
  Just	
  check	
  them	
  in	
  at	
  the	
  front	
  desk.	
  	
  
Video	
  Surveillance	
  and	
  Security	
  
The	
  entire	
  facility	
  is	
  under	
  video	
  surveillance	
  for	
  your	
  protection.	
  	
  	
  Security	
  will	
  be	
  on	
  site	
  all	
  
hours.	
  	
  If	
  you	
  need	
  them,	
  use	
  them!	
  
	
  
	
  
Facility	
  and	
  Event	
  Budget	
  
	
  
Budget	
  Total:	
  32,248,917.54	
  
	
   Facility	
  (55%):	
  $22,574,242.28	
  
	
   Events	
  (45%):	
  	
  	
  	
  	
  $9,674,675.26	
  
	
  
Facility:	
  $15,853,000	
  
Activities:	
   	
  	
  $6,634,000	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
Total:	
   	
   $22,487,000	
  
	
  
Event	
  1:	
   $3,731,000	
  
Event	
  2:	
   $5,432,000	
  	
  
Total:	
   	
   $9,163,000	
   	
   	
  
	
  	
  	
  	
  
Cost	
  per	
  square	
  foot:	
  	
  
116,170	
  square	
  feet	
  for	
  H.E.A.R.T	
  Center	
  	
  
$136.46	
  per	
  square	
  foot	
  	
  
 
	
  
	
   26	
  
Building	
  Project	
  Worksheet	
  
	
  
Classrooms	
  -­‐	
  $200,000	
  
Instructional	
  offerings	
  –	
  staff	
  training	
  and	
  meetings,	
  certification	
  training,	
  group	
  fitness	
  
discussions,	
  marketing	
  meetings,	
  World	
  Game	
  event	
  planning	
  committee	
  meetings.	
  	
   	
  
$490,000	
   	
   	
   	
  
	
  
Multipurpose	
  Room	
  -­‐	
  $650,000	
  
	
   The	
  multipurpose	
  room	
  will	
  be	
  divided	
  in	
  order	
  to	
  accommodate	
  two	
  sports	
  at	
  a	
  time	
  or	
  
multiple	
  competitors	
  of	
  one	
  sport	
  at	
  a	
  time.	
  	
  Mats	
  will	
  be	
  removable	
  to	
  transition	
  between	
  different	
  
sports	
  throughout	
  the	
  week.	
  	
  Storage	
  for	
  equipment	
  will	
  be	
  located	
  directly	
  outside	
  the	
  room	
  for	
  easy	
  
access.	
  	
  	
  
Hardwood	
  floors,	
  removable	
  mats,	
  mirrors	
  
	
   Sumo	
  -­‐	
  $145,000	
  
	
   Dance	
  Sport	
  -­‐	
  $95,000	
  
	
   Tug	
  of	
  War	
  -­‐	
  $98,000	
  
	
   Wrestling/MMA/Karate	
  -­‐	
  $354,000	
  
	
   Zumba	
  -­‐	
  $5,000	
  
	
   Ballroom	
  dancing	
  -­‐	
  $195,000	
  
	
  
Mid-­‐size	
  Fitness	
  Center	
  -­‐	
  $1,550,000	
  
	
   The	
  Fitness	
  center	
  will	
  house	
  the	
  weight	
  room	
  and	
  cardiovascular	
  machines	
  along	
  with	
  space	
  for	
  
guests	
  to	
  participate	
  in	
  CrossFit.	
  	
  There	
  will	
  be	
  impact	
  rubber	
  flooring	
  installed	
  to	
  accommodate	
  weights	
  
and	
  equipment	
  moved	
  across	
  the	
  floor.	
  	
  This	
  flooring	
  will	
  also	
  prevent	
  injury	
  from	
  slipping.	
  	
   	
  
	
   CrossFit	
  -­‐	
  $41,000	
  
	
   	
  
Therapy,	
  Rehabilitation,	
  Performance,	
  and	
  Spa	
  Center	
  -­‐	
  $750,000	
  
	
   The	
  Spa	
  center	
  will	
  house	
  an	
  area	
  for	
  patrons	
  to	
  go	
  and	
  relax	
  and	
  recover	
  after	
  a	
  workout	
  or	
  
physical	
  activity.	
  	
  We	
  will	
  have	
  trained	
  staff	
  on	
  site	
  in	
  order	
  to	
  direct	
  guests	
  to	
  the	
  best	
  services	
  for	
  
recover.	
  	
  We	
  will	
  have	
  an	
  in	
  house	
  spa	
  along	
  with	
  our	
  own	
  athletic	
  trainer	
  to	
  give	
  advice	
  on	
  how	
  to	
  
recover	
  best	
  from	
  exercise.	
  	
  
	
   	
  Yoga	
  –	
  Holistic	
  Health	
  Room	
  -­‐	
  $145,000	
  
	
  
 
	
  
	
   27	
  
50-­‐Meter	
  Swimming	
  Pool	
  -­‐	
  $4,250,000	
  
	
   The	
  indoor	
  swimming	
  pool	
  will	
  be	
  divided	
  for	
  use	
  throughout	
  the	
  day.	
  	
  It	
  will	
  be	
  available	
  for	
  
recreational	
  use	
  in	
  the	
  morning	
  and	
  late	
  afternoon.	
  	
  Specific	
  activities	
  like	
  canoe	
  polo	
  and	
  indoor	
  water	
  
skiing	
  will	
  take	
  place	
  on	
  most	
  days	
  from	
  10AM-­‐2PM	
  based	
  on	
  desire	
  to	
  participate.	
  	
  Guests	
  can	
  try	
  out	
  
these	
  new	
  sports	
  indoor	
  before	
  taking	
  on	
  the	
  Black	
  Warrior	
  River	
  outside.	
  	
  
	
   Canoe	
  Polo	
  -­‐	
  $275,000	
  
	
   Water	
  Skiing	
  w/	
  ski	
  boats	
  -­‐	
  $255,000	
  	
  
	
  
Anti-­‐Gravity	
  Room	
  -­‐	
  $1,250,000	
  
	
   The	
  anti-­‐gravity	
  room	
  will	
  be	
  used	
  for	
  indoor	
  Sky	
  Diving.	
  	
  	
  This	
  experience	
  is	
  one	
  like	
  no	
  other	
  
facility	
  offers	
  in	
  Alabama.	
  	
  Patrons	
  will	
  be	
  able	
  to	
  experience	
  sky	
  diving	
  in	
  a	
  safe	
  and	
  controlled	
  
environment	
  7	
  days	
  a	
  week!	
  	
  
	
  
Construction	
  Documents	
  
	
  
	
   	
  
Level	
  3	
  –	
  2nd
	
  floor	
  
• 21,500	
  sq.	
  ft.	
  Two	
  Court	
  Gym	
  with	
  Track	
  	
  
• 7,300	
  sq.	
  ft.	
  Fitness	
  Center	
  
• 3,400	
  sq.	
  ft.	
  Locker	
  Room	
  (2)	
  
• 4,500	
  sq.	
  ft.	
  Multipurpose	
  Room	
  	
  
• 20,200	
  sq.	
  ft.	
  Pool	
  	
  
• 100	
  sq.	
  ft.	
  Janitor	
  Closet	
  	
  (locate	
  in	
  center	
  
of	
  rooms)	
  
• 2,800	
  sq.	
  ft.	
  Multipurpose	
  Storage	
  (next	
  to	
  
big	
  room)	
  
	
  
Level	
  4	
  –	
  Spans	
  the	
  height	
  of	
  all	
  three	
  levels	
  	
  
• 10,000	
  sq.	
  ft.	
  Living	
  roof	
  on	
  top	
  
• 45,000	
  sq.	
  ft.	
  Anti-­‐Gravity	
  Sky	
  diving	
  area	
  
(50ft	
  tall)	
  
• 2,500	
  sq.	
  ft.	
  Rock	
  Wall	
  (40	
  ft.	
  tall)	
  
• 15,000	
  sq.	
  ft.	
  Therapy/Spa	
  center	
  on	
  roof	
  
	
  
Level	
  1	
  –	
  Outdoor	
  
• 10,000	
  sq.	
  ft.	
  dock	
  with	
  3	
  slips	
  
• 5,000	
  sq.	
  ft.	
  Boat	
  House	
  	
  
	
  
Level	
  2	
  –	
  1st
	
  floor	
  
• 1,380	
  sq.	
  ft.	
  Classroom	
  	
  
• 2,300	
  sq.	
  ft.	
  Office	
  Suite	
  (3)	
  
• 2,500	
  sq.	
  ft.	
  Lobby	
  
• 250	
  sq.	
  ft.	
  Vestibule	
  
• 300	
  sq.	
  ft.	
  Concessions	
  
• 250	
  sq.	
  ft.	
  Restroom	
  (2)	
  
• 140	
  sq.	
  ft.	
  Family	
  Changing	
  Room	
  
• 3,500	
  sq.	
  ft.	
  Mechanical	
  Space	
  
• 500	
  sq.	
  ft.	
  Electrical	
  
• 100	
  sq.	
  ft.	
  Janitor	
  Closet	
  
• 1,200	
  sq.	
  ft.	
  Control	
  Desk	
  
• 250	
  sq.	
  ft.	
  Ramps	
  (2)	
  	
  
	
  
 
	
  
	
   28	
  
	
  
 
	
  
	
   29	
  
WOW	
  Technology	
  
SAP	
  (Systems,	
  Applications,	
  and	
  Products)	
  Technology:	
  
• Manage	
  Team:	
  Gain	
  a	
  unified	
  view	
  of	
  each	
  player	
  and	
  the	
  overall	
  team	
  across	
  all	
  teams	
  within	
  a	
  
club	
  by	
  consolidating	
  game,	
  training,	
  medical,	
  injury,	
  and	
  contractual	
  data	
  scattered	
  across	
  the	
  
organization.	
  Improve	
  communication	
  between	
  all	
  rolls	
  in	
  team	
  operations.	
  
• Develop	
  Players:	
  Quickly	
  convert	
  mountains	
  of	
  scattered	
  player	
  data	
  into	
  insight	
  –	
  increasing	
  
player	
  availability,	
  reliability,	
  readiness,	
  and	
  performance.	
  	
  
o Collect	
  geospatial	
  data	
  gathered	
  by	
  visual	
  and	
  tracking	
  systems,	
  such	
  as	
  sensors	
  and	
  
cameras	
  
o Calculate	
  athletic	
  and	
  tactical	
  performance	
  attributes	
  to	
  enable	
  real-­‐time	
  tactical	
  
evaluations.	
  
o Flexibility	
  define	
  and	
  add	
  individual	
  performance	
  attributes	
  and	
  tactical	
  evaluations	
  
• Engage	
  Players:	
  Discuss	
  relevant	
  team	
  and	
  player	
  performance	
  information	
  on	
  a	
  mobile	
  
platform	
  that	
  facilitates	
  communication	
  between	
  managers	
  and	
  players.	
  
o East	
  to	
  use	
  for	
  players,	
  managers,	
  and	
  coaches	
  
o Secure	
  exchange	
  of	
  valuable	
  insights	
  
o Ability	
  to	
  keep	
  players	
  closer	
  to	
  the	
  action	
  and	
  better	
  informed	
  at	
  all	
  times	
  
• Other	
  Options:	
  E-­‐commerce,	
  Ticketing,	
  Point	
  of	
  Sale,	
  Customer	
  relationship	
  management,	
  Etc.	
  
• Used	
  by	
  NBA,	
  NFL,	
  MLB,	
  NCAA,	
  Yankees,	
  49ers,	
  McLaren,	
  FC	
  Bayern	
  Munich,	
  and	
  many	
  more…	
  
	
  
Catapult	
  
• This	
  technology	
  much	
  like	
  SAP	
  can	
  detect	
  athlete	
  risk,	
  readiness,	
  and	
  return	
  to	
  play,	
  but	
  it	
  can	
  
also	
  detect	
  the	
  athlete’s	
  speed,	
  velocity,	
  stride	
  frequency,	
  and	
  work	
  capacity.	
  
• Inertial	
  Movement	
  Analysis	
  provides	
  vital	
  micro-­‐movement	
  information	
  that	
  GPS	
  and	
  cameras	
  
can’t	
  capture.	
  
• While	
  Catapult	
  and	
  SAP	
  share	
  similarities	
  such	
  as	
  player	
  readiness,	
  risk,	
  and	
  return	
  to	
  play,	
  SAP	
  
offers	
  specific	
  team	
  analysis,	
  giving	
  teams	
  an	
  immediate	
  tactical	
  advantage.	
  
	
  
	
   	
  
 
	
  
	
   30	
  
Week	
  of	
  Event/Game	
  
Confirm	
  Supervisors/volunteers	
  
Confirm	
  Translator	
  
Contact	
  Police	
  Department	
  to	
  schedule	
  police	
  and	
  traffic	
  
officers	
  
Confirm	
  parking	
  for	
  reserved	
  players,	
  officials,	
  and	
  media.	
  	
  
Confirm	
  handicap-­‐parking	
  arrangements	
  	
  
Get	
  signage	
  for	
  facilities	
  and	
  parking	
  	
  
Confirm	
  food	
  trucks	
  and	
  area	
  to	
  park	
  
Confirm	
  medical	
  and	
  ambulance	
  service	
  	
  
Check	
  with	
  marketing	
  and	
  promotions	
  on	
  activities	
  
Confirm	
  all	
  auction	
  and	
  raffle	
  items	
  	
  
Confirm	
  names	
  for	
  V.I.P	
  wristbands	
  	
  
Confirm	
  bands	
  
Confirm	
  officials	
  and	
  confirm	
  checks	
  
Confirm	
  fireworks	
  and	
  fire	
  marshal	
  
Meet	
  visiting	
  competitors,	
  answer	
  any	
  questions	
  
Confirm	
  SAP	
  technology	
  	
  
Order	
  t-­‐shirts	
  and	
  giveaways	
  
Book	
  booths	
  	
  
Event	
  Master	
  Plan	
  
	
  
Event	
  Management	
  and	
  Operations	
  
	
  
	
  
	
  
	
  
	
   	
  
Prior	
  to	
  Event	
  
Turn	
  on	
  all	
  technology	
  (T.V.,	
  iPads,	
  simulators)	
  
Set	
  out	
  giveaways	
  
Set	
  up	
  merchandise	
  tables	
  
Set-­‐up	
  entrance	
  signs	
  and	
  prop	
  doors	
  open	
  
Put	
  volunteers	
  in	
  place	
  
Greet	
  officials,	
  escort	
  to	
  locker	
  room,	
  and	
  pay	
  
	
  
During	
  Event	
  
Check	
  game	
  attendance	
  numbers	
  
Monitor	
  crowd	
  	
  
Check	
  with	
  Police	
  Department	
  needs	
  
Monitor	
  restrooms,	
  trash,	
  and	
  cleanliness	
  	
  
Release	
  Supervisors	
  	
  
	
  
Post	
  Event	
  
Release	
  Volunteers	
  	
  
Keep	
  public	
  away	
  from	
  athletes	
  and	
  VIP	
  for	
  media	
  	
  
Check	
  with	
  facilities	
  to	
  ensure	
  post-­‐game	
  breakdown	
  	
  
Report/	
  Summary	
  Recap	
  on	
  the	
  good,	
  the	
  bad,	
  and	
  ugly	
  
	
  
Pre-­‐Season	
  
Schedule	
  on	
  master	
  calendar	
  	
  
Identify	
  any	
  schedule	
  conflicts	
  	
  
Book	
  bands	
  
Meet	
  with	
  marketing	
  and	
  media	
  relations	
  
Meet	
  with	
  Orienteering	
  group	
  and	
  schedule	
  
Sokol	
  Park	
  
Book	
  Amphitheatre	
  	
  
Meet	
  with	
  Parking	
  services,	
  officials,	
  handicap,	
  
athletes,	
  media	
  etc.	
  
Meet	
  with	
  Security	
  Services	
  
Meet	
  with	
  Food	
  Truck	
  Companies	
  
Meet	
  with	
  Medical	
  and	
  Ambulance	
  Service	
  
Make	
  signage	
  for	
  amphitheater	
  and	
  parking	
  
Meet	
  with	
  Dance	
  Sport,	
  Sumo,	
  Canoe	
  Polo,	
  and	
  
Water	
  Skiing	
  governing	
  bodies	
  
Meet	
  with	
  Fire	
  Marshall	
  and	
  Firework	
  specialists	
  
Pre-­‐order	
  fireworks	
  	
  
Secure	
  wristband	
  admission	
  bands	
  
Meet	
  with	
  all	
  facilities	
  	
  
Plan	
  fundraising	
  activity	
  
Ensure	
  SAP	
  technology	
  and	
  meet	
  with	
  SAP	
  
Representative	
  	
  
Book	
  cleanup	
  crew	
  	
  
Book	
  translator	
  
Day	
  of	
  Event	
  
Security	
  check	
  
Charge	
  radios	
  for	
  event	
  staff	
  and	
  volunteers	
  	
  
Conduct	
  walk	
  through	
  of	
  facilities	
  	
  
Check	
  set	
  up	
  of	
  parking	
  
Check	
  with	
  marketing	
  on	
  materials	
  
Confirm	
  all	
  good	
  on	
  fireworks	
  	
  
Staff	
  meeting	
  	
  
Volunteer	
  meeting	
  	
  
	
  
 
	
  
	
   31	
  
Schedule	
  of	
  Events	
  
2017	
  Event	
  
Friday-­‐	
  Saturday	
  
	
  
There	
  will	
  be	
  television	
  monitors	
  placed	
  strategically	
  throughout	
  the	
  event	
  with	
  subtitles	
  of	
  the	
  five	
  
major	
  languages.	
  	
  Translator	
  help	
  booth	
  will	
  be	
  strategically	
  placed	
  to	
  assist	
  patrons	
  throughout	
  the	
  
event	
  as	
  well.	
  	
  Giveaways	
  will	
  be	
  passed	
  out	
  consisting	
  of	
  sunglasses,	
  stickers,	
  and	
  bracelets.	
  World	
  gear	
  
merchandise	
  will	
  be	
  available	
  for	
  purchase.	
  
	
  	
  	
  
Steel	
  City	
  Pops	
  available	
  for	
  free	
  as	
  well.	
  
Raffle	
  tickets	
  sold	
  throughout	
  the	
  weekend	
  
Silent	
  Auction	
  going	
  on	
  throughout	
  the	
  weekend	
  
	
  
Friday	
  
6-­‐10	
  p.m.	
  
There	
  will	
  be	
  10	
  booths	
  (2	
  for	
  each	
  sport)	
  with	
  information	
  on	
  each	
  sport	
  and	
  athletes	
  available.	
  
World	
  Champions	
  will	
  be	
  available	
  for	
  a	
  meet	
  and	
  greet	
  and	
  photos.	
  
Simulators	
  will	
  also	
  be	
  near	
  there	
  booths	
  for	
  interaction	
  and	
  learning	
  how	
  to	
  be	
  a	
  participant	
  in	
  each	
  
game	
  for	
  the	
  whole	
  family	
  
2	
  local	
  bands	
  will	
  play	
  throughout	
  the	
  night:	
  Velcro	
  Pygmies,	
  Rolling	
  in	
  the	
  Hay	
  
	
  	
  
Saturday	
  
Exhibitions:	
  
Orienteering:	
  8-­‐9	
  am	
  
Water	
  skiing:	
  8:30-­‐10	
  am	
  
Sumo:	
  9:30-­‐10:30	
  am	
  
Canoe	
  Polo:	
  10:30-­‐11:30	
  
Dance	
  Sport:	
  11:00-­‐	
  12:00	
  
Lunch	
  Break:	
  12-­‐1	
  pm	
  
Competition	
  
Dance	
  sport:	
  1-­‐2	
  pm	
  2	
  minutes	
  per	
  team-­‐	
  45	
  minutes	
  
Orienteering:	
  2-­‐6	
  pm	
  4	
  hours	
  max	
  (duration	
  of	
  competition	
  time)	
  
Canoe	
  Polo:	
  3-­‐5	
  pm	
  
Sumo:	
  4-­‐6	
  pm	
  
Dance	
  Sport:	
  6-­‐7	
  pm	
  
Award	
  Ceremony	
  with	
  Trotline	
  7-­‐10	
  pm	
  	
  
• Raffle	
  ticket	
  winners	
  announced	
  
• Silent	
  auction	
  winners	
  claim	
  prize	
  	
  
Fireworks	
  will	
  conclude	
  night:	
  10	
  pm	
  
	
   	
  
 
	
  
	
   32	
  
2019	
  Event	
  	
  
Friday-­‐	
  Sunday	
  
	
  
There	
  will	
  be	
  television	
  monitors	
  placed	
  strategically	
  throughout	
  the	
  event	
  with	
  subtitles	
  of	
  the	
  five	
  
major	
  languages.	
  Translator	
  help	
  booth	
  will	
  be	
  strategically	
  placed	
  to	
  assist	
  patrons	
  throughout	
  the	
  
event	
  as	
  well.	
  Giveaways	
  will	
  be	
  passed	
  out	
  consisting	
  of	
  sunglasses,	
  stickers,	
  and	
  bracelets.	
  World	
  gear	
  
merchandise	
  will	
  be	
  available	
  for	
  purchase.	
  	
  	
  
	
  
Steel	
  City	
  Pops	
  available	
  for	
  free	
  as	
  well.	
  
Raffle	
  tickets	
  sold	
  throughout	
  the	
  weekend	
  
Silent	
  Auction	
  going	
  on	
  throughout	
  the	
  weekend	
  
	
  
Friday	
  
6	
  –	
  10	
  pm	
  
Location:	
  Tuscaloosa	
  Amphitheatre	
  
World	
  Game	
  Gear	
  
T-­‐shirts	
  (1,000	
  comfort	
  color	
  t-­‐shirts	
  Sweatshirts)	
  
Booths	
  for	
  sports	
  (2	
  per	
  sport)	
  
Simulator	
  (295,000	
  a	
  system,	
  2	
  per	
  sport)	
  	
  	
  
Meet	
  and	
  Greet	
  
Headline	
  speakers:	
  World	
  Game	
  Champions	
  
Other	
  VIP	
  guests	
  
Alabama	
  Shakes	
  Concert	
  
	
  	
  
Saturday	
  
Exhibitions:	
  SAP	
  technology	
  generating	
  data,	
  
trajectory,	
  and	
  statistics	
  
Orienteering:	
  8-­‐9	
  am	
  
Water	
  skiing:	
  8:30-­‐10	
  am	
  
Sumo:	
  9:30-­‐10:30	
  am	
  
Canoe	
  Polo:	
  10:30-­‐11:30	
  
Dance	
  Sport:	
  11:00-­‐	
  12:00	
  
Lunch	
  Break:	
  12-­‐1	
  pm	
  
Semi	
  Finals	
  Competition	
  
Orienteering:	
  1-­‐5	
  pm	
  4	
  hours	
  max	
  (duration	
  of	
  competition	
  time)	
  
Water	
  Skiing:	
  2-­‐4pm	
  
Canoe	
  Polo:	
  3-­‐5	
  pm	
  
Sumo:	
  4-­‐6	
  pm	
  
Dance	
  sport:	
  6-­‐7pm	
  2	
  minutes	
  per	
  team-­‐	
  45	
  minutes	
  
Blake	
  Shelton	
  Concert:	
  7-­‐10	
  pm	
  
	
  	
  
	
  
Sunday	
  
Announcement	
  of	
  preliminary	
  standings	
  and	
  flyover:	
  
12-­‐1	
  pm	
  
Competition	
  Finals	
  	
  
Orienteering:	
  1-­‐5	
  pm	
  4	
  hours	
  max	
  (duration	
  of	
  
competition	
  time)	
  
Water	
  Skiing:	
  2-­‐4pm	
  
Canoe	
  Polo:	
  3-­‐5	
  pm	
  
Sumo:	
  4-­‐6	
  pm	
  
Dance	
  sport:	
  6-­‐7pm	
  2	
  minutes	
  per	
  team-­‐	
  45	
  minutes	
  
Award	
  Ceremony	
  with	
  Maroon	
  5	
  Concert:	
  7-­‐10pm	
  
• Raffle	
  winners	
  announced	
  
• Silent	
  Auction	
  winners	
  claim	
  prize	
  
• 	
  Fireworks:	
  10	
  pm	
  
	
  
 
	
  
	
   33	
  
Project:	
  Marketing	
  –	
  TUSKaloosa	
  Sport	
  Marketing	
  
During	
  our	
  Marketing	
  class,	
  we	
  were	
  asked	
  to	
  design	
  a	
  marketing	
  campaign	
  for	
  A-­‐Day,	
  
gymnastics,	
  and	
  softball.	
  	
  The	
  University	
  was	
  looking	
  for	
  new	
  ideas	
  to	
  help	
  promote	
  these	
  
sporting	
  events	
  and	
  we	
  were	
  tasked	
  with	
  coming	
  up	
  with	
  ways	
  to	
  generate	
  a	
  higher	
  attendance	
  
rate	
  for	
  the	
  coming	
  seasons.	
  	
  Our	
  group	
  decided	
  to	
  stick	
  with	
  tradition	
  and	
  revamp	
  many	
  
activities	
  that	
  currently	
  take	
  place.	
  	
  This	
  way	
  our	
  ideas	
  would	
  be	
  cost	
  effective	
  while	
  bringing	
  a	
  
new	
  energy	
  to	
  each	
  event	
  and	
  draw	
  a	
  dedicated	
  crowd.	
  	
  
TUSKaloosa	
  
Sport	
  Marketing	
  
	
  
	
  
	
  
	
  
	
  
	
  
 
	
  
	
   34	
  
	
  
Strengths	
  
• Showcases	
  upcoming	
  team	
  and	
  talent	
  	
  
• The	
  University	
  of	
  Alabama	
  is	
  a	
  football	
  fan	
  
base/school	
  
Opportunities	
  	
  
• New	
  team	
  analysis	
  on	
  upcoming	
  season	
  	
  
• Team	
  autographs	
  	
  
• Preview	
  for	
  new	
  season	
  ticket	
  holders	
  	
  
	
  
Weakness	
  
• Weather	
  issues	
  (tornadoes)	
  
• Inter-­‐squad	
  competition;	
  may	
  not	
  be	
  exciting	
  for	
  fans	
  
to	
  watch	
  	
  
• No	
  tailgating	
  	
  
Threats	
  	
  
• Baseball	
  &	
  softball	
  are	
  in-­‐season	
  	
  
• Tornado	
  seasons	
  	
  
• Player	
  injuries	
  may	
  occur	
  before	
  season	
  actually	
  
begins	
  	
  
	
  
FOOTBALL	
  
	
  	
  
Strengths	
  
• Fast-­‐paced	
  sport,	
  constantly	
  changing	
  events	
  
• Loyal	
  fan	
  base,	
  strong	
  attendance	
  rate	
  
• Consistent	
  start	
  times,	
  low	
  ticket	
  	
  
	
  
OPPORTUNITIES	
  
• Good	
  atmosphere	
  for	
  groups/birthdays	
  
• Create	
  different	
  themes	
  for	
  each	
  meet	
  
• Autograph	
  signing/Meet	
  &	
  Greet	
  with	
  gymnasts	
  
throughout	
  the	
  season	
  
	
  
	
  
WEAKNESSES	
  
• Young	
  age	
  group	
  of	
  fans	
  
• Coach	
  Duckworth	
  rebuilding	
  fan	
  relationships	
  
	
  
	
  
Threats	
  
• Competing	
  with	
  Baseball	
  and	
  Softball	
  for	
  ticket	
  sales	
  
• Tailgating	
  at	
  right	
  field	
  in	
  baseball	
  
GYMNASTICS	
  
SWOT	
  ANALYSIS	
  
	
  
Strengths	
  
• Loyal	
  fan	
  base	
  
• Team-­‐fan	
  relationship,	
  traveling	
  fans	
  
• Low	
  ticket	
  prices	
  
	
  
Opportunities	
  
• Between	
  inning	
  promotions	
  and	
  activities	
  	
  
• Bring	
  back	
  alumni	
  players	
  	
  
• Pregame	
  entertainment	
  
• Team/fan	
  interaction	
  in	
  off	
  season	
  	
  
	
  
	
  
Weaknesses	
  
• Limited	
  chair	
  back	
  seats	
  
• Small	
  stadium	
  capacity	
  
• Low	
  attendance	
  rate	
  for	
  weekday	
  games	
  
	
  
Threats	
  
• Competition	
  with	
  Baseball	
  and	
  Gymnastics	
  
• Weather	
  
• Female	
  dominant	
  sport,	
  no	
  professional	
  league	
  	
  
	
  
SOFTBALL	
  
 
	
  
	
   35	
  
	
  
	
   	
  
Friday	
  Activities	
  	
  
At	
  5:30	
  pm,	
  we	
  will	
  host	
  a	
  BBQ	
  at	
  Walk	
  of	
  Champions.	
  We	
  will	
  only	
  extend	
  the	
  
invitation	
  to	
  our	
  season	
  ticket	
  holders,	
  our	
  players,	
  and	
  our	
  coaching	
  staff.	
  
Coach	
  Saban	
  will	
  present	
  a	
  10-­‐minute	
  speech	
  followed	
  by	
  a	
  silent	
  auction	
  
displaying	
  Alabama	
  memorabilia	
  and	
  donations	
  from	
  our	
  prominent	
  local	
  
businesses.	
  We	
  will	
  also	
  provide	
  VIP	
  for	
  Special	
  Olympics	
  participants	
  so	
  they	
  
are	
  provided	
  the	
  opportunity	
  to	
  meet	
  players,	
  take	
  photos,	
  and	
  receive	
  
autographs	
  from	
  our	
  players.	
  	
  
At	
  9:00	
  pm,	
  we	
  will	
  host	
  another	
  event,	
  Midnight	
  Madness,	
  located	
  at	
  Coleman	
  
Coliseum.	
  Our	
  invitation	
  will	
  extend	
  to	
  our	
  season	
  ticket	
  holders,	
  our	
  faculty,	
  
our	
  staff	
  members,	
  and	
  our	
  student	
  body.	
  We	
  will	
  start	
  the	
  event	
  by	
  
presenting	
  our	
  starters	
  for	
  the	
  upcoming	
  scrimmage,	
  followed	
  by	
  a	
  special	
  
performance	
  by	
  our	
  Million	
  Dollar	
  Band.	
  The	
  event	
  will	
  wrap	
  up	
  with	
  the	
  
upcoming	
  season	
  promo	
  (highlight)	
  video.	
  	
  
	
  
FOOTBALL	
  A-­‐DAY	
  
Saturday	
  Activities	
  
At	
  11:00	
  am,	
  we	
  will	
  provide	
  a	
  various	
  amount	
  of	
  activities	
  for	
  our	
  community	
  to	
  participate	
  in	
  leading	
  up	
  to	
  the	
  
afternoon	
  scrimmage.	
  We	
  will	
  open	
  up	
  the	
  event	
  by	
  presenting	
  our	
  upcoming	
  captains.	
  Due	
  to	
  Autism	
  Awareness	
  
month,	
  we	
  will	
  provide	
  a	
  special	
  tent	
  at	
  the	
  front	
  of	
  Denny	
  Chimes	
  for	
  our	
  special	
  guests.	
  There	
  will	
  also	
  be	
  a	
  section	
  
specifically	
  for	
  our	
  kids	
  to	
  indulge	
  in	
  physical	
  activity.	
  We	
  will	
  also	
  have	
  a	
  green	
  screen	
  located	
  at	
  Bryant	
  Denny	
  steps	
  
for	
  fans	
  to	
  participate	
  in	
  photos	
  taken	
  in	
  player’s	
  official	
  uniform	
  gear.	
  	
  
At	
  2:30	
  pm,	
  we	
  will	
  kick-­‐off	
  the	
  scrimmage.	
  Some	
  in-­‐game	
  activities	
  include	
  a	
  raffle	
  between	
  our	
  autism	
  kids,	
  which	
  will	
  
determine	
  who	
  participates	
  in	
  the	
  coin	
  toss.	
  To	
  build	
  autism	
  awareness	
  we	
  will	
  also	
  provide	
  trivia	
  for	
  our	
  audience	
  to	
  
interact	
  with	
  on	
  a	
  technology	
  standpoint.	
  At	
  halftime	
  we	
  will	
  have	
  a	
  special	
  performance	
  from	
  our	
  Special	
  Olympics	
  
guests.	
  This	
  will	
  be	
  a	
  modified	
  mini-­‐scrimmage	
  of	
  touch	
  football	
  between	
  the	
  Special	
  Olympics	
  guests.	
  To	
  wrap	
  up	
  our	
  
scrimmage	
  we	
  will	
  present	
  our	
  guest	
  coaches	
  and	
  previous	
  captains	
  from	
  our	
  recent	
  seasons.	
  
	
  
Objective	
  for	
  A-­‐Day	
  
Our	
  goal	
  is	
  to	
  provide	
  our	
  Alabama	
  football	
  fan	
  base	
  an	
  opportunity	
  to	
  enjoy	
  activities	
  surrounding	
  a	
  two-­‐day	
  
event.	
  We	
  have	
  joined	
  together	
  marketing	
  strategies	
  to	
  increase	
  attendance	
  and	
  fan	
  experience	
  for	
  pre-­‐game	
  and	
  
in-­‐game	
  participation	
  from	
  fans.	
  	
  
	
  
Implementation	
  and	
  Control	
  	
  
• Fliers	
  –	
  printed	
  one	
  month	
  prior	
  to	
  A-­‐Day	
  and	
  distributed	
  the	
  weekend	
  before	
  	
  
• Press	
  Release	
  –	
  to	
  local	
  newspapers	
  with	
  Alabama	
  related	
  football	
  stories	
  	
  
• Roster	
  –	
  provide	
  information	
  of	
  the	
  team	
  and	
  coaches	
  who	
  are	
  going	
  to	
  attend	
  the	
  various	
  
activities	
  of	
  the	
  day	
  	
  
	
  
 
	
  
	
   36	
  
Target	
  Audience	
  
This	
  season	
  for	
  gymnastics,	
  we	
  will	
  target	
  Tuscaloosa	
  area	
  high	
  school	
  students,	
  UA,	
  Stillman,	
  and	
  Shelton	
  State	
  
students,	
  and	
  other	
  Alabama	
  season	
  ticket	
  holders.	
  	
  Gymnastics	
  has	
  typically	
  been	
  a	
  young	
  girls	
  sport	
  and	
  we	
  
want	
  to	
  introduce	
  the	
  sport	
  to	
  a	
  broader	
  fan	
  base.	
  	
  We	
  will	
  target	
  these	
  groups	
  with	
  interactive	
  participation	
  at	
  
each	
  meet,	
  promotions,	
  and	
  special	
  ticket	
  pricing.	
  	
  
	
  
iBeacon	
  Technology	
  
iBeacon	
  is	
  a	
  mobile	
  app	
  that	
  listens	
  for	
  signals	
  from	
  beacons	
  in	
  the	
  physical	
  world	
  around	
  it.	
  	
  Beacons	
  and	
  the	
  mobile	
  
app	
  communicate	
  through	
  Bluetooth.	
  	
  We	
  will	
  use	
  Beacons	
  to	
  deliver	
  push	
  notifications	
  to	
  smart	
  phone	
  users	
  to	
  
designate	
  winners	
  of	
  upgraded	
  seats,	
  giveaways,	
  contest	
  participants,	
  and	
  other	
  prizes.	
  	
  The	
  devices	
  will	
  be	
  installed	
  
on	
  all	
  seats	
  in	
  Coleman	
  Coliseum	
  in	
  order	
  to	
  pick	
  up	
  signals	
  from	
  individuals’	
  phones	
  when	
  they	
  arrive	
  at	
  their	
  seats.	
  
Based	
  on	
  where	
  fans	
  are	
  seated	
  or	
  located	
  throughout	
  the	
  Coliseum,	
  different	
  Beacon	
  signals	
  will	
  be	
  activated.	
  	
  	
  
One	
  way	
  we	
  will	
  use	
  iBeacon	
  is	
  to	
  upgrade	
  fans	
  seats.	
  	
  Beacons	
  will	
  pick	
  up	
  when	
  fans	
  have	
  sat	
  down,	
  and	
  after	
  the	
  
first	
  rotation	
  select	
  fans	
  will	
  be	
  chosen	
  to	
  move	
  to	
  more	
  premium	
  seats	
  based	
  on	
  qualifying	
  factors.	
  Another	
  way	
  to	
  
use	
  iBeacon	
  is	
  interacting	
  with	
  the	
  student	
  section.	
  	
  We	
  will	
  send	
  push	
  notifications	
  to	
  select	
  students	
  in	
  the	
  student	
  
sections	
  to	
  participate	
  in	
  contests,	
  trivia,	
  and	
  other	
  activities	
  throughout	
  the	
  meet	
  to	
  win	
  prizes.	
  	
  	
  
	
  
In-­‐Game	
  Fan	
  Activities	
  
Along	
  with	
  iBeacon	
  technology,	
  we	
  will	
  activities	
  after	
  each	
  rotation	
  while	
  the	
  gymnasts	
  are	
  warming	
  up.	
  	
  There	
  is	
  a	
  
four-­‐minute	
  warm-­‐up	
  period	
  between	
  rotations	
  where	
  we	
  can	
  do	
  trivia	
  questions	
  and	
  other	
  contests	
  with	
  students	
  
and	
  fans.	
  	
  For	
  example,	
  they	
  will	
  have	
  a	
  chance	
  to	
  win	
  UA	
  gymnastics	
  gear,	
  concession	
  stand	
  vouchers,	
  and	
  gift	
  cards.	
  
Throughout	
  the	
  meet	
  we	
  will	
  also	
  use	
  the	
  UA	
  gymnastics	
  twitter	
  to	
  interact	
  with	
  fans.	
  	
  During	
  trivia	
  questions,	
  fans	
  
will	
  be	
  able	
  to	
  tweet	
  in	
  their	
  answers	
  and	
  see	
  them	
  displayed	
  on	
  the	
  big	
  screen.	
  	
  
GYMNASTICS	
  
	
  
UA	
  Student	
  Engagement	
  
Throughout	
  the	
  week	
  students	
  will	
  have	
  a	
  chance	
  to	
  win	
  prizes	
  for	
  that	
  week’s	
  meet	
  by	
  participating	
  in	
  an	
  on	
  campus	
  
scavenger	
  hunt.	
  	
  We	
  will	
  place	
  items	
  around	
  campus	
  for	
  them	
  to	
  find	
  and	
  redeem	
  at	
  the	
  meet.	
  	
  Clues	
  and	
  hints	
  will	
  
be	
  posted	
  on	
  Twitter	
  and	
  Instagram	
  for	
  students	
  to	
  follow.	
  	
  Different	
  campus	
  organizations	
  will	
  be	
  able	
  to	
  sign	
  up	
  for	
  
specific	
  meets	
  and	
  be	
  student	
  VIP’s.	
  	
  They	
  can	
  reserve	
  front	
  row	
  seats	
  for	
  their	
  members	
  and	
  participate	
  throughout	
  
the	
  night	
  in	
  events.	
  	
  Also,	
  we	
  will	
  coordinate	
  with	
  Greek	
  organizations	
  that	
  want	
  to	
  add	
  gymnastics	
  as	
  a	
  way	
  to	
  
receive	
  PanHellenic	
  points.	
  	
  
Tuscaloosa	
  Area	
  High	
  Schools	
  
We	
  will	
  target	
  local	
  high	
  schools	
  for	
  each	
  of	
  the	
  six	
  home	
  meets	
  to	
  be	
  school	
  of	
  the	
  week.	
  	
  They	
  
will	
  have	
  access	
  to	
  tickets	
  for	
  their	
  respective	
  week	
  as	
  a	
  group.	
  	
  This	
  will	
  allow	
  students	
  to	
  the	
  
campus	
  they	
  may	
  be	
  considering	
  for	
  college	
  and	
  experience	
  a	
  collegiate	
  sporting	
  event.	
  	
  The	
  high	
  
school	
  with	
  the	
  largest	
  attendance	
  will	
  get	
  tickets	
  to	
  NCAA	
  Regionals	
  hosted	
  by	
  UA	
  at	
  the	
  end	
  of	
  
the	
  gymnastics	
  season.	
  
 
	
  
	
   37	
  
	
   	
  
Objectives	
  
•To	
  increase	
  ticket	
  sales	
  by	
  the	
  end	
  of	
  the	
  2016-­‐2017	
  season.	
  	
  
•To	
  enhance	
  the	
  stadium	
  atmosphere	
  through	
  fan-­‐involvement	
  tactics	
  during	
  non-­‐
conference/week-­‐day	
  games.	
  	
  
	
  
Expanding	
  Stadium	
  Capacity	
  	
  
Attending	
  games	
  throughout	
  the	
  week	
  may	
  be	
  a	
  reoccurring	
  inconvenience,	
  especially	
  for	
  families	
  with	
  small	
  
children.	
  To	
  make	
  weeknight	
  games	
  more	
  appealing	
  to	
  families,	
  kid-­‐friendly	
  activities	
  will	
  be	
  provided	
  three	
  
hours	
  prior	
  to	
  the	
  first	
  pitch,	
  leading	
  up	
  to	
  the	
  start	
  of	
  each	
  weekday	
  game.	
  These	
  activities	
  will	
  include	
  face	
  
painting;	
  bounce	
  house,	
  and	
  games	
  such	
  as	
  corn	
  hole	
  and	
  Ping-­‐Pong.	
  
	
  
The	
  grass	
  area	
  surrounding	
  the	
  stadium	
  will	
  be	
  
utilized	
  as	
  space	
  for	
  fans	
  to	
  watch	
  the	
  games.	
  The	
  
tickets	
  prices	
  would	
  be	
  cheaper	
  than	
  the	
  lowest	
  ticket	
  
prices	
  of	
  in-­‐stadium	
  seats.	
  In	
  addition,	
  fans	
  that	
  
occupy	
  this	
  section	
  would	
  be	
  able	
  to	
  view	
  the	
  game	
  
on	
  a	
  nearby	
  big	
  screen	
  and	
  have	
  access	
  to	
  the	
  
concession	
  stands.	
  
	
  
Overall	
  Fan	
  Experience	
  	
  
In	
  efforts	
  to	
  enhance	
  the	
  overall	
  fan	
  experience,	
  their	
  attention	
  must	
  be	
  captured	
  as	
  much	
  as	
  possible	
  
from	
  the	
  beginning	
  to	
  the	
  end	
  of	
  each	
  game.	
  Various	
  trivia	
  games	
  that	
  incorporate	
  the	
  program’s	
  history	
  
and	
  distinctive	
  facts	
  would	
  be	
  featured	
  between	
  each	
  inning	
  per	
  game.	
  Fans	
  would	
  then	
  be	
  able	
  to	
  send	
  
in	
  their	
  answers	
  by	
  tweeting	
  with	
  a	
  specific	
  hash-­‐tag	
  within	
  the	
  allotted	
  timeframe.	
  The	
  fans’	
  responses	
  
would	
  then	
  appear	
  on	
  the	
  big	
  screen	
  collectively	
  in	
  percentages	
  followed	
  by	
  the	
  correct	
  answer(s)	
  
revealed.	
  
SOFTBALL	
  
“Hold	
  up	
  Your	
  Fours”	
  
Like	
  the	
  football	
  team,	
  we	
  want	
  to	
  incorporate	
  “Four”	
  into	
  
gymnastics.	
  	
  This	
  is	
  a	
  sign	
  from	
  the	
  fans	
  and	
  the	
  team	
  that	
  it	
  
is	
  time	
  to	
  give	
  it	
  everything	
  you’ve	
  got	
  and	
  finish	
  strong.	
  
Floor	
  exercise	
  is	
  typically	
  the	
  most	
  anticipated	
  event	
  of	
  the	
  
night	
  as	
  well	
  as	
  being	
  the	
  fourth,	
  and	
  last,	
  rotation.	
  	
  We	
  want	
  
all	
  of	
  the	
  fans	
  to	
  stand	
  and	
  hold	
  up	
  four	
  fingers	
  during	
  warm	
  
ups	
  leading	
  into	
  this	
  rotation	
  to	
  show	
  support	
  for	
  the	
  
athletes	
  to	
  finish	
  strong.	
  	
  This	
  act	
  will	
  draw	
  an	
  intimidation	
  
factor	
  towards	
  the	
  other	
  team	
  and	
  get	
  the	
  fans	
  involved	
  in	
  
the	
  ongoing	
  action.	
  	
  
 
	
  
	
   38	
  
	
  
Fan	
  Appreciation	
  Week	
  
During	
  post-­‐	
  season,	
  a	
  fan-­‐appreciation	
  week	
  will	
  be	
  established	
  to	
  increase	
  fan	
  loyalty	
  among	
  season	
  ticket	
  
holders.	
  A	
  lunch	
  with	
  the	
  softball	
  team	
  sponsored	
  by	
  local	
  food	
  companies	
  will	
  be	
  held	
  for	
  ticket	
  holders,	
  Alumni,	
  
as	
  well	
  as	
  friends	
  and	
  families.	
  The	
  luncheon	
  would	
  be	
  catered	
  by	
  one	
  of	
  the	
  following:	
  Dreamland,	
  Full	
  moon,	
  or	
  
Jim	
  &	
  Nicks.	
  	
  
iBeacon	
  Technology	
  
Although	
  the	
  attendance	
  for	
  UA	
  softball	
  games	
  has	
  been	
  among	
  the	
  highest	
  of	
  all	
  teams	
  across	
  the	
  country	
  since	
  
2008,	
  there	
  is	
  still	
  room	
  for	
  improvement.	
  In	
  efforts	
  to	
  increase	
  attendance	
  within	
  the	
  Brickyard	
  seating	
  sections,	
  
iBeacon	
  technology	
  would	
  be	
  utilized	
  to	
  randomly	
  select	
  attendees	
  sitting	
  in	
  the	
  Brickyard	
  for	
  prizing	
  such	
  as	
  free	
  
tickets	
  in	
  the	
  Brickyard	
  seating	
  section	
  to	
  one	
  or	
  more	
  games	
  that	
  are	
  anticipated	
  to	
  have	
  lower	
  attendance	
  (i.e.	
  
weekday,	
  non-­‐conference	
  games)	
  as	
  well	
  as	
  free	
  food	
  coupons	
  to	
  be	
  used	
  within	
  the	
  stadium.	
  
	
  
Autographs	
  
Students	
  and	
  fans	
  will	
  have	
  the	
  opportunity	
  to	
  meet	
  and	
  acquire	
  autographs	
  after	
  each	
  home	
  game	
  from	
  the	
  
“Players	
  of	
  the	
  Week.”	
  Giving	
  the	
  crowd	
  a	
  variety	
  of	
  players	
  each	
  week	
  and	
  allowing	
  a	
  chance	
  to	
  reward	
  players	
  for	
  
showing	
  excellence	
  either	
  on	
  the	
  field	
  or	
  in	
  the	
  classroom.	
  	
  
	
  
Dollar	
  Wednesdays	
  
Promotions-­‐	
  “Dollar	
  Dynasty”.	
  On	
  each	
  Wednesday	
  home	
  game,	
  attendees	
  will	
  be	
  able	
  to	
  purchase	
  a	
  pre-­‐
selected	
  food	
  item	
  (determined	
  by	
  the	
  sales/operations	
  department	
  prior	
  to)	
  for	
  $1	
  with	
  a	
  purchase	
  of	
  another	
  
item	
  by	
  using	
  the	
  specified	
  promotional	
  code	
  at	
  the	
  time	
  of	
  purchase.	
  The	
  promotional	
  codes	
  will	
  appear	
  on	
  the	
  
big	
  screen	
  continuously	
  throughout	
  the	
  game.	
  	
  
	
  
Theme	
  Night	
  
Each	
  of	
  the	
  four	
  weekday	
  home	
  games	
  will	
  entail	
  a	
  theme	
  that	
  fans	
  will	
  be	
  encouraged	
  to	
  take	
  part	
  in	
  through	
  UA	
  
softball’s	
  social	
  media	
  accounts	
  prior	
  to	
  each	
  game.	
  The	
  themes	
  will	
  feature	
  a	
  catch	
  phrase	
  or	
  word	
  based	
  on	
  the	
  
softball	
  program’s	
  pillars.	
  Those	
  who	
  participate	
  in	
  the	
  specified	
  theme	
  by	
  showcasing	
  the	
  theme	
  while	
  at	
  the	
  
game	
  will	
  be	
  chosen	
  randomly	
  for	
  prizes,	
  which	
  may	
  include	
  items	
  such	
  as	
  memorabilia,	
  apparel,	
  or	
  a	
  gift	
  card	
  from	
  
local	
  retail	
  stores/restaurants.	
  
	
  
Student	
  Night	
  
UA	
  Student	
  Night	
  is	
  an	
  event	
  that	
  would	
  also	
  be	
  held	
  in	
  the	
  off-­‐season	
  in	
  efforts	
  to	
  further	
  develop	
  the	
  
relationships	
  between	
  the	
  softball	
  team	
  and	
  the	
  UA	
  student	
  population.	
  The	
  event	
  would	
  include	
  facility	
  and	
  
stadium	
  tours	
  as	
  well	
  as	
  a	
  batting	
  contest	
  among	
  attendees	
  in	
  which	
  an	
  autographed	
  bat	
  or	
  ball	
  would	
  be	
  the	
  
prize.	
  This	
  event	
  would	
  also	
  consist	
  of	
  free	
  chick-­‐fil-­‐a	
  and	
  a	
  pregame	
  speech	
  about	
  the	
  upcoming	
  season	
  by	
  
Coach	
  Murphy	
  with	
  an	
  introduction	
  of	
  the	
  team	
  and	
  staff.	
  
	
  
Stadium	
  Tours	
  
Throughout	
  the	
  off-­‐season,	
  local	
  middle	
  and	
  high	
  school	
  students	
  will	
  be	
  able	
  to	
  view	
  the	
  Rhoads	
  stadium	
  tour	
  
and	
  watch	
  practice	
  on	
  dates	
  and	
  times	
  implemented	
  upon	
  the	
  approval	
  of	
  the	
  softball	
  program.	
  	
  

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Katie Wisdom Capstone Project Final

  • 1. CAPSTONE  PROJECT     Katie  Wisdom                                         February  3,  2016   The  University  of  Alabama     Sport  Business  Management    
  • 2.       2   Table  of  Contents         Section  One:  Career  Documentation     Personal  Information……………………………………………………………………………...........................3   Education……..………………………………………………………………………………………..........................3   Summary  of  Qualifications……….……………………………………………….......................................3   Related  Experiences………………………………………………………………..........................................4   Honors  and  Awards……………………………………………………...…………........................................4   References………………………...…………………………………………………...........................................5   Cover  Letter………………………………………………………………………....……………………………………….6   Thank  you  Letter…………………..………………………………………………………………………………………..7   Career  Goals.......................................…………………………………………………………………………….8   Section  Two:  Professional  Experience     Professional  Experiences………………………………………………………………………………………………..9     Tide  Pride  Ticket  Office  Associate…………………………………………..…………………………………….10       Post  Season  Game  Day  Staff…………………………………………………………………………………………12     Alabama  Baseball  Operations  Intern..…………………………………………………………………………..14     Section  Three:  Scholarship       Part  A  –  Grant  Proposal………………………….…………………………………………………………………….16     Part  B  –  Projects……………….………………………………………………………………………………………….19     Olympic  Training  Facility  Visitor  Center……..…………………………………………………………………19     Facilities  –  The  HEART  Center…….…………………………………………………………………………………22     Marketing  –  TUSKaloosa  Sport  Marketing.……………………………………………………………………33      
  • 3.       3   Personal  Information   Katie  Elizabeth  Wisdom   (256)  412-­‐9436   kewisdom2015@gmail.com         Education   The  University  of  Alabama,  Tuscaloosa,  AL     M.S.  in  Human  Environmental  Sciences  –  Sport  Business  Management,  May  2016  GPA:  4.0/4.0   B.S  in  Human  Environmental  Sciences  –  Food  and  Nutrition,  May  2015                            GPA:  3.4/4.0           Summary  of  Qualifications     Young  professional  offering  experience  in  ticket  sales,  event  management,  and  customer   service.    Highly  motivated  and  enthusiastic  about  entering  the  sport  industry  in  sales  and   operations.    Offering  a  positive  attitude,  efficient  work  ethic  and  a  strong  desire  to  contribute   to  a  team  through  problem  solving  and  organization.            
  • 4.       4   Related  Experiences   Tide  Pride  Ticket  Office,  Office  Associate  (August  2012  –  Present)   • Provided  customer  service  through  phone  calls,  emails,  and  in  person  at  University   athletic  events   • Organized  and  distributed  Tide  Pride  season  tickets  to  all  members,  faulty/staff,   letterman,  and  students   • Managed  daily  sales,  will  call  inventory,  and  player  pass  tickets       Alabama  Ticket  Office,  Post  Season  Game  Day  Assistant  (December  2012  –  Present)     • Assisted  with  game  day  operations  at  away  game  site     • Distributed  tickets  to  students  and  player  families   • Addressed  game  day  issues  and  provided  solutions  to  fans       Alabama  Baseball  Team,  Baseball  Operations  Intern  (January  2016  –  Present)     • Assist  with  game  day  operations  as  visiting  team  liaison  and  media  relations  contact   • Assist  with  recruit,  VIP,  and  Alumni  visits  to  stadium   • Verify  and  collect  information  for  player,  staff,  and  VIP  tickets     • Prepare  game  charts  and  sheets  as  needed.           Honors  and  Awards     Dean’s  List  Spring  2014,  Fall  2014,  Spring  2015   Phi  Upsilon  Omicron  Honor  Society     Sigma  Lambda  Alpha  National  Honor  Society     Day  One  Leadership  Peer  of  the  Year        
  • 5.       5   References   Mr.  Pete  Heim     Director  of  Ticketing     The  University  of  Alabama  Athletics   (205)  348-­‐3513   pheim@ia.ua.edu     Mr.  Justin  Gunter   Assistant  Director  of  Ticketing   The  University  of  Alabama  Athletics   (205)  348-­‐0669   jgunter@ia.ua.edu     Mrs.  Beverly  Chandler     Assistant  Director  of  Ticketing     The  University  of  Alabama  Athletics     (205)  348-­‐6960   bwchandler@ia.ua.edu     Dr.  Ken  Wright   Professor  and  Director     CHES  Sport  Business  Management   The  University  of  Alabama   (205)  348-­‐4705     kwright@bama.ua.edu            
  • 6.       6   Cover  Letter         Katie  E.  Wisdom   kewisdom2015@gmail.com   120  15th  Street  E   Apt.  7207   Tuscaloosa,  AL  35401     October  27,  2015     United  States  Olympic  Committee   One  Olympic  Plaza   Colorado  Springs,  CO  80909     Dear  International  Games  Manager,       My  name  is  Katie  Wisdom  and  I  am  submitting  my  application  for  the  International  Games  Intern  for   May  to  August  2016.    While  attending  the  University  of  Alabama  to  obtain  my  master’s  degree  in  Sport   Business  Management  I  was  able  to  visit  the  USOC  in  Colorado  Springs  during  May  2015.    While  at  the   complex,  I  developed  a  love  for  the  Olympic  Movement  and  a  desire  to  learn  from  the  best  in  the  sport   industry.    I  am  the  ideal  candidate  for  this  internship  because  I  am  a  motivated,  organized,  and   passionate  team  player  dedicated  to  the  Olympic  Movement.       In  the  Sport  Business  Management  program  at  UA  I  have  developed  skills  to  be  an  organized  multi-­‐ tasker,  a  strong  team  player  when  multiple  projects  are  going  on  at  once,  and  how  to  collaborate   effectively  with  different  groups.    I  approach  every  problem  with  a  passion  to  find  a  solution  as  quickly   and  efficiently  as  possible.    Also,  after  four  years  at  the  Athletic  Ticket  Office,  I  have  learned  to  be  a   strong  communicator  in  customer  service.    Working  with  80,000  annual  season  ticket  holders  has  taught   me  patience  and  how  to  be  detail  oriented  in  every  project  I  partake.    These  skills  will  allow  me  to  be  a   beneficial  component  to  the  International  Games  team.       As  stated  above,  I  am  confident  I  possess  the  qualities  of  the  best  candidate  for  the  International  Games   Internship.    Please  refer  to  my  attached  resume  for  more  information  on  my  recent  experiences  that   have  provided  me  with  invaluable  skills  within  the  sport  industry.    I  appreciate  your  time  and   consideration  and  look  forward  to  working  with  you  at  the  USOC  in  preparation  to  the  upcoming  Games.       Sincerely,     Katie  Wisdom          
  • 7.       7     Thank  You  Letter       Katie  E.  Wisdom   120  15th  Street  E,  Apt  7207   Tuscaloosa,  AL  35401   256-­‐412-­‐9436     November  10,  2015     Mr.  Bob  Askin   Atlanta  Braves  –  Turner  Field   755  Hank  Aaron  Drive   Atlanta,  GA  30315     Dear  Mr.  Askin,       Thank  you  for  the  opportunity  to  interview  yesterday  for  the  Ticket  Operations  Trainee   Position.    I  enjoyed  speaking  with  you  and  learning  more  about  the  program.    I  admire  the   passion  you  have  for  teaching  and  developing  young  professionals  into  future  employees.         I  appreciate  the  time  you  took  to  discuss  my  background  in  ticketing  and  a  potential  future  with   the  Braves.    With  a  significant  passion  for  sports  and  attention  to  detail,  I  believe  I  would  mold   in  well  with  your  team  in  Atlanta.    I  look  forward  to  working  and  learning  more  about  ticket   operations  and  developing  my  professional  experience  with  you  and  your  staff  in  the  future.                 Sincerely,   Katie  E.  Wisdom          
  • 8.       8   Career  Goals       Six-­‐Month  Career  Goal:       My  goal  within  six  months  of  graduation  is  to  obtain  a  full-­‐time  position  within  a  collegiate   athletic  department.    Specifically,  I  would  like  to  work  with  operations  of  a  specific  sport.    I   hope  to  build  a  foundation  of  skills  to  be  successful  in  event  management,  operations,  and   athletic  compliance.    I  will  continue  to  learn  to  be  an  effective  leader  by  following  advice  from   my  mentors  and  peers  and  be  a  positive  component  of  my  work  environment.             Five-­‐Year  Career  Goal:       Over  the  next  five  years,  I  hope  to  travel  outside  of  the  SEC  conference  and  experience  other   collegiate  atmospheres  around  the  country.    I  want  to  become  a  member  of  the  sport  industry   that  is  irreplaceable  based  on  my  skill  set,  professional  demeanor,  and  ability  to  relate  to  other   professionals.    I  hope  to  work  with  a  Division  I  baseball  program  in  operations  and  continue  to   contribute  with  the  team  behind  the  varsity  team.    Using  my  skills  and  continuing  grow  as  an   individual  I  also  want  to  give  back  to  the  UA  Sport  Business  Management  program  by  offering   advice  to  future  students  on  my  journey  through  sports.                      
  • 9.       9   Professional  Experiences         The  University  of  Alabama     Tide  Pride  Ticket  Office   Office  Associate     Rolltide.com                   The  University  of  Alabama   Post  Season  Game  Day  Assistant     Rolltide.com                 The  University  of  Alabama  Baseball   Baseball  Operations  Intern   Rolltide.com                  
  • 10.       10   Tide  Pride  Ticket  Office,  Office  Associate         I  am  currently  employed  as  a  part-­‐time  staff  member  at  the  Tide  Pride  Ticket  Office  on   campus  at  The  University  of  Alabama.    Over  the  last  four  years  I  have  contributed  to  the  Ticket   Office  by  working  in  the  office  daily  and  working  at  all  athletic  sporting  events,  that  are   ticketed,  on  campus.    I  have  sold  tickets,  organized  and  distributed  will  call,  worked  with   compliance  at  player  pass  and  with  recruits,  exchanged  tickets  for  ADA  seating,  and  traveled  to   away  game  sites  to  facilitate  game  day  ticket  pick-­‐up.       On  a  daily  basis  within  the  ticket  office,  I  answer  the  phones  to  offer  excellent  customer   service  to  all  season  ticket  holders,  members  of  the  public,  students,  faculty/staff,  and   letterman.    I  work  with  Paciolan  ticket  software  to  manage  accounts  for  our  patrons  and  sell   tickets.    I  do  projects  to  help  facilitate  the  organization  and  preparation  of  upcoming  seasons  by   organizing  patron  information,  gathering  previous  seat  locations,  and  producing  spreadsheets   to  distribute  to  supervisors.         During  football  season  I  work  with  the  Ticket  Office  at  Bryant-­‐Denny  Stadium  to  ensure   a  smooth  and  pleasant  atmosphere  for  our  patrons  to  get  into  the  game.    Over  the  last  three   years  it  has  been  my  primary  responsibility  to  manage  ADA  exchange  on  game  day.    Also,  I   assist  with  recruit  entry  and  player  pass  distribution  to  ensure  compliance  with  NCAA   regulations.    At  these  gates  we  must  follow  guidelines  so  that  our  players  remain  eligible   throughout  the  season  and  their  family  and  friends  can  participate  on  game  day.         While  football  is  the  busiest  season  for  the  Ticket  Office,  we  also  provide  quality   customer  service  for  Basketball,  Gymnastics,  Volleyball,  Baseball,  and  Softball  throughout  the   year.    Basketball  and  Gymnastics  are  two  premier  winter  sports  with  a  tremendous  fan  base.    
  • 11.       11   Preparation  and  game  day  for  these  two  sports  requires  great  attention  to  detail  and   organization.    I  called  patrons  to  complete  season  ticket  renewals  and  verified  post  season   tickets  in  the  event  that  our  teams  would  participate.    Baseball  has  been  my  primary  sport  for   the  last  two  years.    I  called  every  season  ticket  holder  for  the  sport  during  the  transition  to  the   Hoover  Met  and  back  to  campus  over  the  last  two  years.    I  made  it  my  goal  throughout  the   season  to  retain  as  many  season  ticket  holders  as  possible.         Throughout  my  time  at  the  Ticket  Office  I  have  developed  skills  in  communication,   customer  service,  time  management,  organization,  and  computer  technology.    I  have  gained   knowledge  in  organization,  processing,  and  facilitating  a  successful  athletic  event.      Throughout   my  game  day  experience  I  have  learned  to  efficiently  communicate  and  problem  solve  in   difficult  situations.    I  hope  to  apply  these  skills  to  all  future  endeavors  throughout  the  sport   industry.                          
  • 12.       12     Post  Season  Game  Day  Assistant       During  my  time  at  the  Ticket   Office,  I  have  been  given  the  opportunity   to  travel  to  all  away  games  and  post-­‐ season  contests.    Working  at  away  game   sites  has  allowed  me  to  learn  the  intricate   details  of  taking  the  office  on  the  road   and  maintaining  an  organized   environment.    Learning  these  tactics  has   given  me  a  foundational  skills  set  to  further  my  experience  in  ticketing  and  operations.         In  2012,  I  worked  the  BCS  National  Championship  in  Miami  at  student  ticket  pick  up  on   the  day  of  the  game.    We  distributed  ticket  first  come,  first  serve  to  students  who  had   purchased  tickets  over  the  last  month.    This  process  taught  me  skills  to  remain  calm  in  a   stressful  situation  and  maintain  an  organized  work  area  so  that  no  materials  were  lost  during   the  process.    The  following  two  years  I  worked  in  New  Orleans  at  the  Sugar  Bowl  for  UA  as  a   bowl  game  and  then  as  a  playoff  game.    At  each  I  was  responsible  for  student  pick  up,  public   will  call,  and  player  pass  distribution.    All  of  these  tasks  required  great  attention  to  detail,   organization,  and  time  management.    In  addition  to  these  events  I  have  worked  SEC   Championships,  the  Cotton  Bowl,  and  prepared  for  the  National  Championship  in  Arizona,   which  were  all  high  stress  situations.    I  was  able  to  develop  a  system  for  myself  and  fellow   works  to  maintain  efficient  progress  to  get  ticket  distributed  as  quickly  as  possible.    Dealing  
  • 13.       13   with  short  time  frames,  the  holiday  season,  and  multiple  games  at  once,  I  learned  time   management  and  task  delegation  to  complete  our  projects  quickly.       In  2013,  I  had  the  opportunity  to  work  with  the  Ticket  Office  in  Birmingham,  Alabama  at   the  NCAA  Gymnastics  National  Championship  meet.    During  this  three-­‐day  event  I  was   responsible  for  distributing  tickets  for  all  teams  that  participated  in  the  contest.    Each  day  was  a   different  list  of  teams  and  a  different  group  of  people  to  communicate  with.    I  learned  attention   to  detail  and  how  to  communicate  with  people  of  all  walks  of  life.       Learning  new  skills  to  deal  with  people  outside  of  the  Alabama   family  allowed  me  to  see  that  every  fan  loves  their  own  team  and   to  respect  the  culture  that  they  are  use  to  working  with.    No  two   departments  operate  the  same  so  being  flexible  was  key.         Finally  I  have  had  the  option  to  work  with  Softball  over  the   past  four  years  as  they  have  hosted  NCAA  Regionals  and  Super   Regionals  at  Rhoads  Stadium  in  Tuscaloosa,  Alabama.    At  these   tournaments  I  was  responsible  for  game  day  ticket  sales,  player   pass  entrances,  and  reprinting  game  tickets  for  patrons.    Working   with  such  a  dedicated  fan  base  taught  me  loyalty  to  a  cause  and   flexibility  to  go  wherever  the  need  may  be.    Overall,  I  have  gained  knowledge  in  management   skills  for  leading  a  team,  organization  and  time  management,  and  marketing  and  selling   multiple  events  at  one  time.    Having  these  skills  will  be  valuable  in  leading  a  team  in  the  future   to  any  championship  season.    
  • 14.       14   Alabama  Baseball  Operations  Intern     During  the  spring  of  2016,  I  am  learning  a  new  side  to  athletics  through  the  operations   department  with  the  Alabama  Baseball  team.    Transitioning  from  the  Ticket  Office  into  a   department  that  focuses  on  only  one  sport  will  teach  me  to  focus  on  more  minuet  details.    As   an  intern,  one  of  my  major  responsibilities  is  providing  game  day  operation  support  throughout   Sewell-­‐Thomas  Stadium.    I  will  function  as  a  visiting  team  liaison  for  each  home  series  in   coordinating  their  arrival  and  departure  from  the  stadium,  communication  between  their  team   and  our  officials,  and  navigating  Tuscaloosa  while  the  team  is  in  town.    Acting  as  the  liaison  will   teach  me  skills  in  communication  and  event  management  because  they  will  rely  on  me  to  be   their  line  of  communication  for  the  duration  of  their  stay  on  campus.       Another  duty  that  I  am  assigned  during  this  internship  is  to  ensure  cooperation  with  the   Ticket  Office  for  all  complimentary  tickets  to  each  game.    With  my  experience  in  the  Ticket   Office,  I  know  the  proper  procedure  for  obtaining  the  player  pass  list,  designating  manager   guest  tickets,  and  ensuring  recruits  receive  the  proper  tickets  for  their  visit.    Ticketing  for   players,  staff,  and  recruits  must  remain  compliant  with  NCAA  regulations,  so  I  will  be   responsible  for  see  that  our  players  do  not  hinder  their  eligibility.      For  this  task  I  will  gain   knowledge  in  NCAA  regulations  and  compliance  for  division  I  baseball.       Throughout  the  season  we  will  host  many  alumni  and  significant  donors  that  come  visit   the  new  Sewell-­‐Thomas  stadium.    With  the  renovations,  the  operations  department  will  be  a   critical  part  in  portraying  the  importance  of  funding  the  stadium  and  continuing  our  program’s   success.  I  am  gaining  skills  to  build  relationships  with  donors  and  ensure  they  are  happy  with  
  • 15.       15   their  investment  in  our  baseball  program  and  answer  any  questions  they  may  have  regarding   the  upgrade.    I  have  lead  tours  through  the  stadium  to  show  off  the  improvements  made  to  the   facility.    These  new  features  will  enhance  recruiting  and  future  teams  that  play  at  Alabama.       Finally,  throughout  the  season  I  will  serve  as  an  assistant  to  the  Director  of  Operations  in   Baseball,  the  coaching  staff,  and  managers  on  game  day.    I  will  prepare  charts  and  game  sheets   as  needed  and  gather  information  for  staff  to  facilitate  a  smooth  transition  into  game  day.     With  the  new  stadium  it  is  important  everyone  knows  where  things  are  located  and  the  right   people  get  to  where  they  need  to  be  in  a  timely  manner.    Learning  to  be  efficient  in  time   management  and  have  great  organization  skills  will  allow  me  to  be  a  beneficial  part  of  the   program.    During  the  post  game  events,  I  will  assist  with  media  relations  as  they  speak  with   coaches  and  players  about  the  game.    Performing  these  tasks  will  allow  me  to  gain  knowledge   in  public  relations  and  event  management.             Assisting  in  any  capacity  to  the  success  of  the  baseball  program  is  my  goal  this  semester.     I  will  gain  skills  and  knowledge  to  be  an  effective  communicator  and  provide  excellent  event   management.    Having  this   time  to  learn  from   professionals  in  the  sport   industry  will  give  me  skills   in  communication,   management,  operations,   and  funding.    
  • 16.       16   Grant  Proposal   ACT funding for Tuscaloosa County area Schools   Audience:  Tuscaloosa  county  businessmen  and  women,  Tuscaloosa  county  sophomores,   juniors,  and  first  semester  seniors,  parents.         Title:  ACT  for  TCS     Purpose:  To  obtain  sponsors  for  Tuscaloosa  county  area  high  school  students  who  cannot   afford  to  take  the  ACT  for  their  college  application.    These  sponsors  will  provide  funds  for   students  to  take  the  ACT  twice  a  year  (once  in  fall  for  seniors)  until  their  desired  score  is   reached.         Funding  source  and  amount:  We  will  reach  out  to  local  businesses  within  the  Tuscaloosa   County  limits  to  sponsor  students  for  $100.00  per  student  per  year.  They  can  sponsor  as  many   students  as  they’d  like  throughout  the  year.  An  additional  $100.00  sponsorship  per  student   would  provide  study  prep  materials.     Local  Businesses  to  address:  Credit  Union  and  banks,  florists,  bakeries,  physicians,   veterinarians,  clothing  stores,  book  stores,  restaurants,  insurance  companies,  Alabama   power,  furniture  stores,  car  dealers,  churches,  fitness  centers,  construction  companies,   funeral  homes,  hospitals,  music  stores,  real  estate  agents,  and  radio/TV  stations.       Needs  Assessment:  High  school  students  who  aspire  to  attend  college  will  have  multiple  fees  to   pay  in  order  to  be  eligible  to  submit  their  application.    Fees  can  include  entrance  exams,  study   preparation,  application  fees,  freshman  deposits,  and  school  supplies.       Introductory  –  Please  accept  this  letter  as  a  request  to  become  a  sponsor  for  the  “ACT  for  TCS”   sponsorship  program.    We  are  currently  developing  a  program  for  Tuscaloosa  area  sophomores,   juniors,  and  first  semester  seniors  to  apply  for  a  sponsorship  to  take  the  ACT  college  entrance   exam.    Our  goal  is  to  sponsor  these  students  in  order  to  make  them  eligible  to  apply  to  the   college  of  their  choice  without  the  burden  of  paying  testing  fees.    We  are  hoping  to  develop  a   network  of  local  businesses  to  support  these  students  and  benefit  their  future  education.    We  
  • 17.       17   believe  your  support  of  “ACT  for  TCS”  will  help  us  reach  all  Tuscaloosa  high  school  students  and   offer  them  the  opportunity  to  continue  their  knowledge  into  higher  education.    With  your  help,   we  can  demonstrate  to  these  students  how  much  their  community  is  committed  to  helping   them  build  a  bright  future.       Problem  Statement  –  The  purpose  of  “ACT  for  TCS”  is  to  provide  Tuscaloosa  area  high  school   students  with  funds  to  take  the  ACT  college  entrance  exam  twice  a  year  starting  their   sophomore  year.    On  a  national  average,  high  school  students  take  the  ACT  at  least  twice  and   up  to  three  times  before  applying  to  colleges.    Studies  show  a  57%  increase  in  scores  after   testing  a  second  time.    Students  should  be  able  to  focus  on  their  education  without  the  burden   of  financial  struggles  and  this  sponsorship  program  will  allow  them  to  do  that.  By  providing  this   annual  funding,  students  can  prepare  for  the  ACT  without  worrying  about  the  fees  and  leading   to  better  scores.         Project  Details  –  Tuscaloosa  County  area  has  approximately  4,000  sophomores,  juniors,  and   seniors  with  aspirations  of  attending  college  within  the  next  four  years.  As  previously  stated,   “ACT  for  TCS”  will  fund  these  students  to  take  the  ACT  exam  twice  a  year,  each  year  if  desired,   until  they  reach  the  score  they  want.    Funding  will  be  provided  by  local  Tuscaloosa  businesses   that  can  sponsor  an  individual  student,  club,  team,  or  group.    No  maximum  limit  will  exist  on   how  much  can  be  given,  but  we  ask  that  each  sponsor  provide  at  least  $100  a  year  to  cover  the   cost  of  one  student’s  exam  fees.    Additional  funding  will  go  towards  study  materials  made   available  to  all  students  through  their  high  school  guidance  counselor  for  check  out.  We  will   visit  each  of  the  four  Tuscaloosa  county  high  schools  in  August  to  discuss  this  opportunity  with   the  students  and  their  parents.    We  will  provide  a  list  of  test  dates  and  locations  for  students  to   choose  from  in  order  to  best  accommodate  their  situation.    The  students  will  be  allowed  to  test   once  in  the  fall  and  once  in  the  spring  with  this  sponsorship.    Seniors  will  be  allowed  to  test   once  in  the  fall.    Students  will  send  out  Christmas  cards  to  sponsors  to  show  their  appreciation   and,  if  desired,  can  provide  updates  on  testing  and  college  acceptances  to  their  individual   sponsors.    We  value  the  education  every  child  receives  in  primary  and  secondary  education  and   want  to  give  them  the  opportunity  to  continue  that  education  at  a  higher  level  at  whatever   school  they  desire.         Evaluation/Personnel  –  We  will  evaluate  “ACT  for  TCS”  with  a  yearly  statistical  analysis  of   students  test  scores  each  May.    We  will  be  able  to  see  how  many  students  took  the  test  that   year  and  if  these  new  resources  improved  their  scores  and  participation.    Our  goal  is  to  allow   2,000  students  to  test  within  the  first  two  years.    A  volunteer  will  be  available  to  students  and   parents  at  each  school  to  answer  any  questions.    Three  members  from  the  agency  will  handle   all  sponsorship  funds  and  allocate  them  to  students  when  necessary.    We  will  be  at  each  
  • 18.       18   Tuscaloosa  area  high  school  (Brookwood,  Hillcrest,  Holt,  and  Tuscaloosa  County)  twice  a  month   to  allow  students  to  sign  up  for  the  ACT  in  the  library  and  enter  the  payments  from  the   sponsors.         Budget/Future  Funding  –  The  proposed  budget  for  this  scholarship  is  $20,000  to  support  as   many  students  as  possible.    Each  ACT  costs  between  $39.50  and  $59.50  depending  on  the  type   of  exam  the  student  is  taking.    $100  supports  one  student  to  take  the  exam  twice  and  we   welcome  you  to  sponsor  as  many  students  as  you  would  like.  Our  agency  will  sponsor  the  first   20  students  at  $100  per  student  for  the  first  5%  of  the  budget.    The  transportation  and   advertisement  costs  for  representatives  to  travel  around  town  will  be  approximately  $1,000  for   the  year,  which  will  be  provided  by  the  agency  as  well.    This  will  consist  of  traveling  to  local   businesses  and  schools  ($700)  and  providing  pamphlets  with  information  for  students  and   forms  to  fill  out  for  sponsors  ($300).         Contact  Information  –  If  you  have  any  questions  about  our  proposal  or  are  interested  in   becoming  a  sponsor,  please  contact  me  (Supervisor  name)  at  any  time  between  8:00AM  and   8:00PM  by  phone  (987-­‐654-­‐3210).    Please  contact  us  by  August  31,  2015  if  you  are  interested   for  this  school  year.  Thank  you  for  your  consideration  and  we  look  forward  to  hearing  from  you   in  the  future!     Sincerely,     ACT  for  TCS      
  • 19.       19   Project:  Olympic  Training  Center  –  Visitor  Center       During  the  month  of  May,  I  had  the  opportunity  to  visit  the  Olympic  Training  Center  in   Colorado  Springs.    Their  staff  designed  a  project  for  our  teams  to  develop  a  new  venture  for   their  visitor  center.    My  team  decided  to  base  our  visitor  experience  around  the  life  of  athletes   that  lived  at  the  training  center  and  highlight  past  Olympic  winners  from  the  United  States.    The   visitors  would  start  their  journey  in  the  museum  highlighting  past,  current,  and  future   Olympians  through  pictures,  live  videos,  and  learning  their  story.    While  browsing  through  the   museum  we  will  collect  contact  information  from  each  visitor  in  order  to  build  an  email   database  to  keep  them  updated  with  news  about  the  Olympics.    Next,  they  will  be  led  into  a   waiting  area  where  they  will  receive  a  specific  athletes  name  and  an  iPad.    As  they  are  led   through  the  training  facility  they  will  learn  the  story  of  their  athlete  and  the  sport  they  compete   in.       Furthermore,  at  each  building  there  will  be  a  spot  to  scan  in  and  learn  what  their  athlete   does  in  there  and  what  their  training  regime  is  for  the  day.    Finally,  at  the  conclusion  of  the   tour,  each  visitor  will  visit  the  Walk  of  Olympians  where  the  sidewalk  is  dedicated  to  past   Olympians  with  their  name,  handprint,  sport,  and  award.    There  will  also  be  a  station  set  up  in   front  of  a  green  screen  for  visitors  to  have  group  pictures  taken  with  Olympic  props  on  the   award  podiums.    We  wanted  to  encompass  the  entire  day  in  the  life  of  an  Olympian  and  let   visitors  experience  life  as  an  elite  athlete.    Through  our  ideas,  we  hoped  to  give  the  Visitors’   Center  a  new  way  to  generate  revenue  and  continue  to  welcome  visitors  on  a  daily  basis.    
  • 20.       20      
  • 21.       21            
  • 22.       22   Project:  Facilities  –  The  HEART  Center   For  my  Facilities  class,  our  group  was  asked  to  design  an  athletic  center  for  the  World   Games  to  use  when  they  come  to  the  Birmingham  area.    We  wanted  to  build  something  in   Tuscaloosa  that  could  not  only  house  the  diverse  sports  that  the  Games  would  bring  to  town,   but  also  be  an  asset  to  the  Tuscaloosa  community.    Our  center  focuses  on  overall  health,  not   just  being  another  gym  for  working  out.    Citizens  in  the  area  can  join  our  center  and  experience   health  and  wellness  in  a  whole  new  way.     Mission  Statement   The  H.E.A.R.T.  Center  will  provide  Tuscaloosa  with  an  elite,  technologically  advanced,  and  family  friendly   wellness  center.    This  facility  will  be  the  beacon  of  health  for  para  and  able  body  patrons  that  Tuscaloosa   has  always  needed.    We  will  provide  a  new  vision  of  exercise  that  will  be  beneficial  to  anyone  that  has  a   willingness  to  better  his  or  her  health!       Elevator  Speech   The  H.E.A.R.T.  Center  is  more  than  just  a  gym.    It’s  a  facility  to  experience  sport  at  the  world  level.    It  will   be  a  spotlight  on  the  Tuscaloosa  riverfront,  showing  the  growth  of  this  city,  and  its  commitment  to   wellness  and  World  Sport.       Target  Audience     The  target  audience  of  the  H.E.A.R.T.  Center  will  be  children  of  all  ages,  young  and  older  adults,  active   sport  athletes,  sport  enthusiasts,  city  tourists,  wounded  warriors,  able  and  disabled  persons,  and   athletes  from  around  the  world.    Our  facility  will  be  able  to  accommodate  5,000  patrons  and  guests  at  a   time.    The  anticipated  attendance  for  events  will  be  between  7,000  to  8,000  guests  at  the  Tuscaloosa   Amphitheater.           Short  Term  Goal:     • To  provide  a  World-­‐class  facility  to  successfully  host  exhibition/competition  events  as  well  as  aid   the  2021  World  Games  in  Birmingham,  Alabama.    Our  facilities  will  be  capable  of  hosting   multiple  events  i.e.  Water  Skiing,  Sumo,  Canoe  Polo,  Dance  Sport,  and  Orienteering.       Long  Term  Goals:   • To  provide  a  world  class  training,  wellness,  nutrition,  and  rehabilitation  center  for  the   community  of  Tuscaloosa   • Create  a  positive  healthy  living  lifestyle  that  will  impact  the  community  of  Tuscaloosa   • Increase  awareness  of  the  positive  effects  of  nutrition  and  healthy  eating  
  • 23.       23   • Increase  productivity  in  sport  through  the  use  of  state  of  the  art  technology  such  as  Catapult   and  SAP   • Make  Tuscaloosa  the  standard  for  sport  training  and  the  rehabilitation  of  Para  and  Wounded   Warriors         Facility  of  Merit     Name:  H.E.A.R.T  Center       Health,  Exercise,  Active,  Results,  Training     Location:  Tuscaloosa  River  Market,  Tuscaloosa,  Alabama       Population:  90,468  for  Tuscaloosa,  Alabama  based  on  2010  US  Census     Sport  Opportunities:       World  Sports  –  Sumo,  Dance  Sport,  Water  Skiing,  Canoe  Polo       Mission  Statement:     The  H.E.A.R.T.  Center  will  provide  Tuscaloosa  with  an  elite,  technologically  advanced,  and  family   friendly  wellness  center.    This  facility  will  be  the  beacon  of  health  that  Tuscaloosa  has  always   needed.    We  will  provide  a  new  vision  of  exercise  that  will  be  beneficial  to  men/women,   young/old,  and  anyone  that  has  a  willingness  to  exercise!       Special  Offering:     Water  skiing,  living  roof  with  spa  and  therapy  center,  ski  diving  room,  rock  climbing  wall,   archery,  ballroom  dancing,  beach  area,  canoe  polo,  crossfit,  dance  sport,  putt-­‐putt  golf,   orienteering,  sumo,  scenic  walking  trail,  tug  of  war,  virtual  cardiovascular  adventure,  wrestling,   MMA,  karate,  yoga  room,  and  Zumba.       Climate:     Average  high  76.3  degrees  F     Average  low  is  53.6  degree  F       Facility  Size:     4  Level  facility     Cost  per  square  foot  -­‐  $94.65     Square  footage  of  facility  –  116,170     Cost  of  Facility  –  $16,553,000     Cost  for  Activities  and  Equipment:  $6,739,000      
  • 24.       24   Policies  and  Procedures  Manual   This  manual  will  address  concerns  that  may  arise  at  the  H.E.A.R.T  Center.    The  following  would  be   included:     • ADA  Compliance   • Attire   • Cell  Phone  Policy   • Code  of  Conduct   • Drug  Free  Facility   • Emergency/Crisis  management   • Employment   • Equal  Opportunity  Environment     • Guest  Policies   • Health  emergency/Injury   • Holidays  and  Closings   • Locker  Room  Etiquette   • Membership  and  Member  Policies   • Member  and  Guest  Entry   • Personal  Training  Policies   • Risk  Management  and  Harassment  Protocol   • Severe  Weather  Protocol   • Standard  Operating  Procedures     Patron  Membership     Membership  fees  are  due  at  the  1st  of  each  month.       Individual  -­‐  $20     Family  (4)  -­‐  $70     Family  (6)  -­‐  $100   Patron  Entry   Each  member  will  have  a  key  card  to  swipe  in  when  entering  the  facility.    Replacement  cards  can   be  made  at  the  front  desk  for  a  $3  fee.     Guests   Each  member  is  allowed  one  guest  per  day.    Guests  may  pay  $5  fee  to  participate  in  classes.     ADA  Compliance   The  H.E.A.R.T.  Center  will  comply  with  all  ADA  regulations  as  listed  on  ADA.gov  and  will  bring  in   an  ADA  Specialist  to  inspect  the  facility.       Attire   Members  may  wear  athletic  gear,  t-­‐shirts,  sweat  pants,  tennis  shoes,  and  headbands.    Close  toe   shoes  required.     Personal  Belongings   Lockers  will  be  available  for  member  for  a  daily  ($2)  or  monthly  fee  ($20).    If  purchased,  you  may   bring  your  own  combination  lock.          
  • 25.       25   Locker  Rooms   Locker  Rooms  are  first  come  first  serve.    Please  be  respectful  of  those  around  you  and  keep  the   area  neat  and  clean.    For  any  concerns  or  malfunctions,  please  report  to  front  desk.     Lost  and  Found     Located  at  the  front  desk   Food  and  Drink   No  food  allowed  within  athletic  areas.    Drinks  allowed  in  closed  sports  bottles  only.     Gatorade/PowerAde/Water  available  at  concession  stand.     Prohibited  substances   Absolutely  no  alcohol,  smoking,  tobacco,  narcotics,  or  weapons  allowed  on  site.    Membership   will  be  terminated  immediately.       Cell  Phones  and  Electronics   Cellphones  may  be  on  floor  but  only  on  vibrate.    Bring  headphones  if  you  want  to  listen  to  music   during  workout  so  you  do  not  disturb  other  members.     Equipment   Please  clean  equipment  after  use.    Wipe  down  all  benches,  bars,  and  seats.    If  broken,  please   report  to  front  desk.    If  you  are  unsure  of  how  something  works,  find  a  personal  trainer,  first   session  is  free!     Service  Animals     Service  animals  are  welcome!  Just  check  them  in  at  the  front  desk.     Video  Surveillance  and  Security   The  entire  facility  is  under  video  surveillance  for  your  protection.      Security  will  be  on  site  all   hours.    If  you  need  them,  use  them!       Facility  and  Event  Budget     Budget  Total:  32,248,917.54     Facility  (55%):  $22,574,242.28     Events  (45%):          $9,674,675.26     Facility:  $15,853,000   Activities:      $6,634,000                     Total:     $22,487,000     Event  1:   $3,731,000   Event  2:   $5,432,000     Total:     $9,163,000               Cost  per  square  foot:     116,170  square  feet  for  H.E.A.R.T  Center     $136.46  per  square  foot    
  • 26.       26   Building  Project  Worksheet     Classrooms  -­‐  $200,000   Instructional  offerings  –  staff  training  and  meetings,  certification  training,  group  fitness   discussions,  marketing  meetings,  World  Game  event  planning  committee  meetings.       $490,000           Multipurpose  Room  -­‐  $650,000     The  multipurpose  room  will  be  divided  in  order  to  accommodate  two  sports  at  a  time  or   multiple  competitors  of  one  sport  at  a  time.    Mats  will  be  removable  to  transition  between  different   sports  throughout  the  week.    Storage  for  equipment  will  be  located  directly  outside  the  room  for  easy   access.       Hardwood  floors,  removable  mats,  mirrors     Sumo  -­‐  $145,000     Dance  Sport  -­‐  $95,000     Tug  of  War  -­‐  $98,000     Wrestling/MMA/Karate  -­‐  $354,000     Zumba  -­‐  $5,000     Ballroom  dancing  -­‐  $195,000     Mid-­‐size  Fitness  Center  -­‐  $1,550,000     The  Fitness  center  will  house  the  weight  room  and  cardiovascular  machines  along  with  space  for   guests  to  participate  in  CrossFit.    There  will  be  impact  rubber  flooring  installed  to  accommodate  weights   and  equipment  moved  across  the  floor.    This  flooring  will  also  prevent  injury  from  slipping.         CrossFit  -­‐  $41,000       Therapy,  Rehabilitation,  Performance,  and  Spa  Center  -­‐  $750,000     The  Spa  center  will  house  an  area  for  patrons  to  go  and  relax  and  recover  after  a  workout  or   physical  activity.    We  will  have  trained  staff  on  site  in  order  to  direct  guests  to  the  best  services  for   recover.    We  will  have  an  in  house  spa  along  with  our  own  athletic  trainer  to  give  advice  on  how  to   recover  best  from  exercise.        Yoga  –  Holistic  Health  Room  -­‐  $145,000    
  • 27.       27   50-­‐Meter  Swimming  Pool  -­‐  $4,250,000     The  indoor  swimming  pool  will  be  divided  for  use  throughout  the  day.    It  will  be  available  for   recreational  use  in  the  morning  and  late  afternoon.    Specific  activities  like  canoe  polo  and  indoor  water   skiing  will  take  place  on  most  days  from  10AM-­‐2PM  based  on  desire  to  participate.    Guests  can  try  out   these  new  sports  indoor  before  taking  on  the  Black  Warrior  River  outside.       Canoe  Polo  -­‐  $275,000     Water  Skiing  w/  ski  boats  -­‐  $255,000       Anti-­‐Gravity  Room  -­‐  $1,250,000     The  anti-­‐gravity  room  will  be  used  for  indoor  Sky  Diving.      This  experience  is  one  like  no  other   facility  offers  in  Alabama.    Patrons  will  be  able  to  experience  sky  diving  in  a  safe  and  controlled   environment  7  days  a  week!       Construction  Documents         Level  3  –  2nd  floor   • 21,500  sq.  ft.  Two  Court  Gym  with  Track     • 7,300  sq.  ft.  Fitness  Center   • 3,400  sq.  ft.  Locker  Room  (2)   • 4,500  sq.  ft.  Multipurpose  Room     • 20,200  sq.  ft.  Pool     • 100  sq.  ft.  Janitor  Closet    (locate  in  center   of  rooms)   • 2,800  sq.  ft.  Multipurpose  Storage  (next  to   big  room)     Level  4  –  Spans  the  height  of  all  three  levels     • 10,000  sq.  ft.  Living  roof  on  top   • 45,000  sq.  ft.  Anti-­‐Gravity  Sky  diving  area   (50ft  tall)   • 2,500  sq.  ft.  Rock  Wall  (40  ft.  tall)   • 15,000  sq.  ft.  Therapy/Spa  center  on  roof     Level  1  –  Outdoor   • 10,000  sq.  ft.  dock  with  3  slips   • 5,000  sq.  ft.  Boat  House       Level  2  –  1st  floor   • 1,380  sq.  ft.  Classroom     • 2,300  sq.  ft.  Office  Suite  (3)   • 2,500  sq.  ft.  Lobby   • 250  sq.  ft.  Vestibule   • 300  sq.  ft.  Concessions   • 250  sq.  ft.  Restroom  (2)   • 140  sq.  ft.  Family  Changing  Room   • 3,500  sq.  ft.  Mechanical  Space   • 500  sq.  ft.  Electrical   • 100  sq.  ft.  Janitor  Closet   • 1,200  sq.  ft.  Control  Desk   • 250  sq.  ft.  Ramps  (2)      
  • 28.       28    
  • 29.       29   WOW  Technology   SAP  (Systems,  Applications,  and  Products)  Technology:   • Manage  Team:  Gain  a  unified  view  of  each  player  and  the  overall  team  across  all  teams  within  a   club  by  consolidating  game,  training,  medical,  injury,  and  contractual  data  scattered  across  the   organization.  Improve  communication  between  all  rolls  in  team  operations.   • Develop  Players:  Quickly  convert  mountains  of  scattered  player  data  into  insight  –  increasing   player  availability,  reliability,  readiness,  and  performance.     o Collect  geospatial  data  gathered  by  visual  and  tracking  systems,  such  as  sensors  and   cameras   o Calculate  athletic  and  tactical  performance  attributes  to  enable  real-­‐time  tactical   evaluations.   o Flexibility  define  and  add  individual  performance  attributes  and  tactical  evaluations   • Engage  Players:  Discuss  relevant  team  and  player  performance  information  on  a  mobile   platform  that  facilitates  communication  between  managers  and  players.   o East  to  use  for  players,  managers,  and  coaches   o Secure  exchange  of  valuable  insights   o Ability  to  keep  players  closer  to  the  action  and  better  informed  at  all  times   • Other  Options:  E-­‐commerce,  Ticketing,  Point  of  Sale,  Customer  relationship  management,  Etc.   • Used  by  NBA,  NFL,  MLB,  NCAA,  Yankees,  49ers,  McLaren,  FC  Bayern  Munich,  and  many  more…     Catapult   • This  technology  much  like  SAP  can  detect  athlete  risk,  readiness,  and  return  to  play,  but  it  can   also  detect  the  athlete’s  speed,  velocity,  stride  frequency,  and  work  capacity.   • Inertial  Movement  Analysis  provides  vital  micro-­‐movement  information  that  GPS  and  cameras   can’t  capture.   • While  Catapult  and  SAP  share  similarities  such  as  player  readiness,  risk,  and  return  to  play,  SAP   offers  specific  team  analysis,  giving  teams  an  immediate  tactical  advantage.        
  • 30.       30   Week  of  Event/Game   Confirm  Supervisors/volunteers   Confirm  Translator   Contact  Police  Department  to  schedule  police  and  traffic   officers   Confirm  parking  for  reserved  players,  officials,  and  media.     Confirm  handicap-­‐parking  arrangements     Get  signage  for  facilities  and  parking     Confirm  food  trucks  and  area  to  park   Confirm  medical  and  ambulance  service     Check  with  marketing  and  promotions  on  activities   Confirm  all  auction  and  raffle  items     Confirm  names  for  V.I.P  wristbands     Confirm  bands   Confirm  officials  and  confirm  checks   Confirm  fireworks  and  fire  marshal   Meet  visiting  competitors,  answer  any  questions   Confirm  SAP  technology     Order  t-­‐shirts  and  giveaways   Book  booths     Event  Master  Plan     Event  Management  and  Operations               Prior  to  Event   Turn  on  all  technology  (T.V.,  iPads,  simulators)   Set  out  giveaways   Set  up  merchandise  tables   Set-­‐up  entrance  signs  and  prop  doors  open   Put  volunteers  in  place   Greet  officials,  escort  to  locker  room,  and  pay     During  Event   Check  game  attendance  numbers   Monitor  crowd     Check  with  Police  Department  needs   Monitor  restrooms,  trash,  and  cleanliness     Release  Supervisors       Post  Event   Release  Volunteers     Keep  public  away  from  athletes  and  VIP  for  media     Check  with  facilities  to  ensure  post-­‐game  breakdown     Report/  Summary  Recap  on  the  good,  the  bad,  and  ugly     Pre-­‐Season   Schedule  on  master  calendar     Identify  any  schedule  conflicts     Book  bands   Meet  with  marketing  and  media  relations   Meet  with  Orienteering  group  and  schedule   Sokol  Park   Book  Amphitheatre     Meet  with  Parking  services,  officials,  handicap,   athletes,  media  etc.   Meet  with  Security  Services   Meet  with  Food  Truck  Companies   Meet  with  Medical  and  Ambulance  Service   Make  signage  for  amphitheater  and  parking   Meet  with  Dance  Sport,  Sumo,  Canoe  Polo,  and   Water  Skiing  governing  bodies   Meet  with  Fire  Marshall  and  Firework  specialists   Pre-­‐order  fireworks     Secure  wristband  admission  bands   Meet  with  all  facilities     Plan  fundraising  activity   Ensure  SAP  technology  and  meet  with  SAP   Representative     Book  cleanup  crew     Book  translator   Day  of  Event   Security  check   Charge  radios  for  event  staff  and  volunteers     Conduct  walk  through  of  facilities     Check  set  up  of  parking   Check  with  marketing  on  materials   Confirm  all  good  on  fireworks     Staff  meeting     Volunteer  meeting      
  • 31.       31   Schedule  of  Events   2017  Event   Friday-­‐  Saturday     There  will  be  television  monitors  placed  strategically  throughout  the  event  with  subtitles  of  the  five   major  languages.    Translator  help  booth  will  be  strategically  placed  to  assist  patrons  throughout  the   event  as  well.    Giveaways  will  be  passed  out  consisting  of  sunglasses,  stickers,  and  bracelets.  World  gear   merchandise  will  be  available  for  purchase.         Steel  City  Pops  available  for  free  as  well.   Raffle  tickets  sold  throughout  the  weekend   Silent  Auction  going  on  throughout  the  weekend     Friday   6-­‐10  p.m.   There  will  be  10  booths  (2  for  each  sport)  with  information  on  each  sport  and  athletes  available.   World  Champions  will  be  available  for  a  meet  and  greet  and  photos.   Simulators  will  also  be  near  there  booths  for  interaction  and  learning  how  to  be  a  participant  in  each   game  for  the  whole  family   2  local  bands  will  play  throughout  the  night:  Velcro  Pygmies,  Rolling  in  the  Hay       Saturday   Exhibitions:   Orienteering:  8-­‐9  am   Water  skiing:  8:30-­‐10  am   Sumo:  9:30-­‐10:30  am   Canoe  Polo:  10:30-­‐11:30   Dance  Sport:  11:00-­‐  12:00   Lunch  Break:  12-­‐1  pm   Competition   Dance  sport:  1-­‐2  pm  2  minutes  per  team-­‐  45  minutes   Orienteering:  2-­‐6  pm  4  hours  max  (duration  of  competition  time)   Canoe  Polo:  3-­‐5  pm   Sumo:  4-­‐6  pm   Dance  Sport:  6-­‐7  pm   Award  Ceremony  with  Trotline  7-­‐10  pm     • Raffle  ticket  winners  announced   • Silent  auction  winners  claim  prize     Fireworks  will  conclude  night:  10  pm      
  • 32.       32   2019  Event     Friday-­‐  Sunday     There  will  be  television  monitors  placed  strategically  throughout  the  event  with  subtitles  of  the  five   major  languages.  Translator  help  booth  will  be  strategically  placed  to  assist  patrons  throughout  the   event  as  well.  Giveaways  will  be  passed  out  consisting  of  sunglasses,  stickers,  and  bracelets.  World  gear   merchandise  will  be  available  for  purchase.         Steel  City  Pops  available  for  free  as  well.   Raffle  tickets  sold  throughout  the  weekend   Silent  Auction  going  on  throughout  the  weekend     Friday   6  –  10  pm   Location:  Tuscaloosa  Amphitheatre   World  Game  Gear   T-­‐shirts  (1,000  comfort  color  t-­‐shirts  Sweatshirts)   Booths  for  sports  (2  per  sport)   Simulator  (295,000  a  system,  2  per  sport)       Meet  and  Greet   Headline  speakers:  World  Game  Champions   Other  VIP  guests   Alabama  Shakes  Concert       Saturday   Exhibitions:  SAP  technology  generating  data,   trajectory,  and  statistics   Orienteering:  8-­‐9  am   Water  skiing:  8:30-­‐10  am   Sumo:  9:30-­‐10:30  am   Canoe  Polo:  10:30-­‐11:30   Dance  Sport:  11:00-­‐  12:00   Lunch  Break:  12-­‐1  pm   Semi  Finals  Competition   Orienteering:  1-­‐5  pm  4  hours  max  (duration  of  competition  time)   Water  Skiing:  2-­‐4pm   Canoe  Polo:  3-­‐5  pm   Sumo:  4-­‐6  pm   Dance  sport:  6-­‐7pm  2  minutes  per  team-­‐  45  minutes   Blake  Shelton  Concert:  7-­‐10  pm         Sunday   Announcement  of  preliminary  standings  and  flyover:   12-­‐1  pm   Competition  Finals     Orienteering:  1-­‐5  pm  4  hours  max  (duration  of   competition  time)   Water  Skiing:  2-­‐4pm   Canoe  Polo:  3-­‐5  pm   Sumo:  4-­‐6  pm   Dance  sport:  6-­‐7pm  2  minutes  per  team-­‐  45  minutes   Award  Ceremony  with  Maroon  5  Concert:  7-­‐10pm   • Raffle  winners  announced   • Silent  Auction  winners  claim  prize   •  Fireworks:  10  pm    
  • 33.       33   Project:  Marketing  –  TUSKaloosa  Sport  Marketing   During  our  Marketing  class,  we  were  asked  to  design  a  marketing  campaign  for  A-­‐Day,   gymnastics,  and  softball.    The  University  was  looking  for  new  ideas  to  help  promote  these   sporting  events  and  we  were  tasked  with  coming  up  with  ways  to  generate  a  higher  attendance   rate  for  the  coming  seasons.    Our  group  decided  to  stick  with  tradition  and  revamp  many   activities  that  currently  take  place.    This  way  our  ideas  would  be  cost  effective  while  bringing  a   new  energy  to  each  event  and  draw  a  dedicated  crowd.     TUSKaloosa   Sport  Marketing              
  • 34.       34     Strengths   • Showcases  upcoming  team  and  talent     • The  University  of  Alabama  is  a  football  fan   base/school   Opportunities     • New  team  analysis  on  upcoming  season     • Team  autographs     • Preview  for  new  season  ticket  holders       Weakness   • Weather  issues  (tornadoes)   • Inter-­‐squad  competition;  may  not  be  exciting  for  fans   to  watch     • No  tailgating     Threats     • Baseball  &  softball  are  in-­‐season     • Tornado  seasons     • Player  injuries  may  occur  before  season  actually   begins       FOOTBALL       Strengths   • Fast-­‐paced  sport,  constantly  changing  events   • Loyal  fan  base,  strong  attendance  rate   • Consistent  start  times,  low  ticket       OPPORTUNITIES   • Good  atmosphere  for  groups/birthdays   • Create  different  themes  for  each  meet   • Autograph  signing/Meet  &  Greet  with  gymnasts   throughout  the  season       WEAKNESSES   • Young  age  group  of  fans   • Coach  Duckworth  rebuilding  fan  relationships       Threats   • Competing  with  Baseball  and  Softball  for  ticket  sales   • Tailgating  at  right  field  in  baseball   GYMNASTICS   SWOT  ANALYSIS     Strengths   • Loyal  fan  base   • Team-­‐fan  relationship,  traveling  fans   • Low  ticket  prices     Opportunities   • Between  inning  promotions  and  activities     • Bring  back  alumni  players     • Pregame  entertainment   • Team/fan  interaction  in  off  season         Weaknesses   • Limited  chair  back  seats   • Small  stadium  capacity   • Low  attendance  rate  for  weekday  games     Threats   • Competition  with  Baseball  and  Gymnastics   • Weather   • Female  dominant  sport,  no  professional  league       SOFTBALL  
  • 35.       35         Friday  Activities     At  5:30  pm,  we  will  host  a  BBQ  at  Walk  of  Champions.  We  will  only  extend  the   invitation  to  our  season  ticket  holders,  our  players,  and  our  coaching  staff.   Coach  Saban  will  present  a  10-­‐minute  speech  followed  by  a  silent  auction   displaying  Alabama  memorabilia  and  donations  from  our  prominent  local   businesses.  We  will  also  provide  VIP  for  Special  Olympics  participants  so  they   are  provided  the  opportunity  to  meet  players,  take  photos,  and  receive   autographs  from  our  players.     At  9:00  pm,  we  will  host  another  event,  Midnight  Madness,  located  at  Coleman   Coliseum.  Our  invitation  will  extend  to  our  season  ticket  holders,  our  faculty,   our  staff  members,  and  our  student  body.  We  will  start  the  event  by   presenting  our  starters  for  the  upcoming  scrimmage,  followed  by  a  special   performance  by  our  Million  Dollar  Band.  The  event  will  wrap  up  with  the   upcoming  season  promo  (highlight)  video.       FOOTBALL  A-­‐DAY   Saturday  Activities   At  11:00  am,  we  will  provide  a  various  amount  of  activities  for  our  community  to  participate  in  leading  up  to  the   afternoon  scrimmage.  We  will  open  up  the  event  by  presenting  our  upcoming  captains.  Due  to  Autism  Awareness   month,  we  will  provide  a  special  tent  at  the  front  of  Denny  Chimes  for  our  special  guests.  There  will  also  be  a  section   specifically  for  our  kids  to  indulge  in  physical  activity.  We  will  also  have  a  green  screen  located  at  Bryant  Denny  steps   for  fans  to  participate  in  photos  taken  in  player’s  official  uniform  gear.     At  2:30  pm,  we  will  kick-­‐off  the  scrimmage.  Some  in-­‐game  activities  include  a  raffle  between  our  autism  kids,  which  will   determine  who  participates  in  the  coin  toss.  To  build  autism  awareness  we  will  also  provide  trivia  for  our  audience  to   interact  with  on  a  technology  standpoint.  At  halftime  we  will  have  a  special  performance  from  our  Special  Olympics   guests.  This  will  be  a  modified  mini-­‐scrimmage  of  touch  football  between  the  Special  Olympics  guests.  To  wrap  up  our   scrimmage  we  will  present  our  guest  coaches  and  previous  captains  from  our  recent  seasons.     Objective  for  A-­‐Day   Our  goal  is  to  provide  our  Alabama  football  fan  base  an  opportunity  to  enjoy  activities  surrounding  a  two-­‐day   event.  We  have  joined  together  marketing  strategies  to  increase  attendance  and  fan  experience  for  pre-­‐game  and   in-­‐game  participation  from  fans.       Implementation  and  Control     • Fliers  –  printed  one  month  prior  to  A-­‐Day  and  distributed  the  weekend  before     • Press  Release  –  to  local  newspapers  with  Alabama  related  football  stories     • Roster  –  provide  information  of  the  team  and  coaches  who  are  going  to  attend  the  various   activities  of  the  day      
  • 36.       36   Target  Audience   This  season  for  gymnastics,  we  will  target  Tuscaloosa  area  high  school  students,  UA,  Stillman,  and  Shelton  State   students,  and  other  Alabama  season  ticket  holders.    Gymnastics  has  typically  been  a  young  girls  sport  and  we   want  to  introduce  the  sport  to  a  broader  fan  base.    We  will  target  these  groups  with  interactive  participation  at   each  meet,  promotions,  and  special  ticket  pricing.       iBeacon  Technology   iBeacon  is  a  mobile  app  that  listens  for  signals  from  beacons  in  the  physical  world  around  it.    Beacons  and  the  mobile   app  communicate  through  Bluetooth.    We  will  use  Beacons  to  deliver  push  notifications  to  smart  phone  users  to   designate  winners  of  upgraded  seats,  giveaways,  contest  participants,  and  other  prizes.    The  devices  will  be  installed   on  all  seats  in  Coleman  Coliseum  in  order  to  pick  up  signals  from  individuals’  phones  when  they  arrive  at  their  seats.   Based  on  where  fans  are  seated  or  located  throughout  the  Coliseum,  different  Beacon  signals  will  be  activated.       One  way  we  will  use  iBeacon  is  to  upgrade  fans  seats.    Beacons  will  pick  up  when  fans  have  sat  down,  and  after  the   first  rotation  select  fans  will  be  chosen  to  move  to  more  premium  seats  based  on  qualifying  factors.  Another  way  to   use  iBeacon  is  interacting  with  the  student  section.    We  will  send  push  notifications  to  select  students  in  the  student   sections  to  participate  in  contests,  trivia,  and  other  activities  throughout  the  meet  to  win  prizes.         In-­‐Game  Fan  Activities   Along  with  iBeacon  technology,  we  will  activities  after  each  rotation  while  the  gymnasts  are  warming  up.    There  is  a   four-­‐minute  warm-­‐up  period  between  rotations  where  we  can  do  trivia  questions  and  other  contests  with  students   and  fans.    For  example,  they  will  have  a  chance  to  win  UA  gymnastics  gear,  concession  stand  vouchers,  and  gift  cards.   Throughout  the  meet  we  will  also  use  the  UA  gymnastics  twitter  to  interact  with  fans.    During  trivia  questions,  fans   will  be  able  to  tweet  in  their  answers  and  see  them  displayed  on  the  big  screen.     GYMNASTICS     UA  Student  Engagement   Throughout  the  week  students  will  have  a  chance  to  win  prizes  for  that  week’s  meet  by  participating  in  an  on  campus   scavenger  hunt.    We  will  place  items  around  campus  for  them  to  find  and  redeem  at  the  meet.    Clues  and  hints  will   be  posted  on  Twitter  and  Instagram  for  students  to  follow.    Different  campus  organizations  will  be  able  to  sign  up  for   specific  meets  and  be  student  VIP’s.    They  can  reserve  front  row  seats  for  their  members  and  participate  throughout   the  night  in  events.    Also,  we  will  coordinate  with  Greek  organizations  that  want  to  add  gymnastics  as  a  way  to   receive  PanHellenic  points.     Tuscaloosa  Area  High  Schools   We  will  target  local  high  schools  for  each  of  the  six  home  meets  to  be  school  of  the  week.    They   will  have  access  to  tickets  for  their  respective  week  as  a  group.    This  will  allow  students  to  the   campus  they  may  be  considering  for  college  and  experience  a  collegiate  sporting  event.    The  high   school  with  the  largest  attendance  will  get  tickets  to  NCAA  Regionals  hosted  by  UA  at  the  end  of   the  gymnastics  season.  
  • 37.       37       Objectives   •To  increase  ticket  sales  by  the  end  of  the  2016-­‐2017  season.     •To  enhance  the  stadium  atmosphere  through  fan-­‐involvement  tactics  during  non-­‐ conference/week-­‐day  games.       Expanding  Stadium  Capacity     Attending  games  throughout  the  week  may  be  a  reoccurring  inconvenience,  especially  for  families  with  small   children.  To  make  weeknight  games  more  appealing  to  families,  kid-­‐friendly  activities  will  be  provided  three   hours  prior  to  the  first  pitch,  leading  up  to  the  start  of  each  weekday  game.  These  activities  will  include  face   painting;  bounce  house,  and  games  such  as  corn  hole  and  Ping-­‐Pong.     The  grass  area  surrounding  the  stadium  will  be   utilized  as  space  for  fans  to  watch  the  games.  The   tickets  prices  would  be  cheaper  than  the  lowest  ticket   prices  of  in-­‐stadium  seats.  In  addition,  fans  that   occupy  this  section  would  be  able  to  view  the  game   on  a  nearby  big  screen  and  have  access  to  the   concession  stands.     Overall  Fan  Experience     In  efforts  to  enhance  the  overall  fan  experience,  their  attention  must  be  captured  as  much  as  possible   from  the  beginning  to  the  end  of  each  game.  Various  trivia  games  that  incorporate  the  program’s  history   and  distinctive  facts  would  be  featured  between  each  inning  per  game.  Fans  would  then  be  able  to  send   in  their  answers  by  tweeting  with  a  specific  hash-­‐tag  within  the  allotted  timeframe.  The  fans’  responses   would  then  appear  on  the  big  screen  collectively  in  percentages  followed  by  the  correct  answer(s)   revealed.   SOFTBALL   “Hold  up  Your  Fours”   Like  the  football  team,  we  want  to  incorporate  “Four”  into   gymnastics.    This  is  a  sign  from  the  fans  and  the  team  that  it   is  time  to  give  it  everything  you’ve  got  and  finish  strong.   Floor  exercise  is  typically  the  most  anticipated  event  of  the   night  as  well  as  being  the  fourth,  and  last,  rotation.    We  want   all  of  the  fans  to  stand  and  hold  up  four  fingers  during  warm   ups  leading  into  this  rotation  to  show  support  for  the   athletes  to  finish  strong.    This  act  will  draw  an  intimidation   factor  towards  the  other  team  and  get  the  fans  involved  in   the  ongoing  action.    
  • 38.       38     Fan  Appreciation  Week   During  post-­‐  season,  a  fan-­‐appreciation  week  will  be  established  to  increase  fan  loyalty  among  season  ticket   holders.  A  lunch  with  the  softball  team  sponsored  by  local  food  companies  will  be  held  for  ticket  holders,  Alumni,   as  well  as  friends  and  families.  The  luncheon  would  be  catered  by  one  of  the  following:  Dreamland,  Full  moon,  or   Jim  &  Nicks.     iBeacon  Technology   Although  the  attendance  for  UA  softball  games  has  been  among  the  highest  of  all  teams  across  the  country  since   2008,  there  is  still  room  for  improvement.  In  efforts  to  increase  attendance  within  the  Brickyard  seating  sections,   iBeacon  technology  would  be  utilized  to  randomly  select  attendees  sitting  in  the  Brickyard  for  prizing  such  as  free   tickets  in  the  Brickyard  seating  section  to  one  or  more  games  that  are  anticipated  to  have  lower  attendance  (i.e.   weekday,  non-­‐conference  games)  as  well  as  free  food  coupons  to  be  used  within  the  stadium.     Autographs   Students  and  fans  will  have  the  opportunity  to  meet  and  acquire  autographs  after  each  home  game  from  the   “Players  of  the  Week.”  Giving  the  crowd  a  variety  of  players  each  week  and  allowing  a  chance  to  reward  players  for   showing  excellence  either  on  the  field  or  in  the  classroom.       Dollar  Wednesdays   Promotions-­‐  “Dollar  Dynasty”.  On  each  Wednesday  home  game,  attendees  will  be  able  to  purchase  a  pre-­‐ selected  food  item  (determined  by  the  sales/operations  department  prior  to)  for  $1  with  a  purchase  of  another   item  by  using  the  specified  promotional  code  at  the  time  of  purchase.  The  promotional  codes  will  appear  on  the   big  screen  continuously  throughout  the  game.       Theme  Night   Each  of  the  four  weekday  home  games  will  entail  a  theme  that  fans  will  be  encouraged  to  take  part  in  through  UA   softball’s  social  media  accounts  prior  to  each  game.  The  themes  will  feature  a  catch  phrase  or  word  based  on  the   softball  program’s  pillars.  Those  who  participate  in  the  specified  theme  by  showcasing  the  theme  while  at  the   game  will  be  chosen  randomly  for  prizes,  which  may  include  items  such  as  memorabilia,  apparel,  or  a  gift  card  from   local  retail  stores/restaurants.     Student  Night   UA  Student  Night  is  an  event  that  would  also  be  held  in  the  off-­‐season  in  efforts  to  further  develop  the   relationships  between  the  softball  team  and  the  UA  student  population.  The  event  would  include  facility  and   stadium  tours  as  well  as  a  batting  contest  among  attendees  in  which  an  autographed  bat  or  ball  would  be  the   prize.  This  event  would  also  consist  of  free  chick-­‐fil-­‐a  and  a  pregame  speech  about  the  upcoming  season  by   Coach  Murphy  with  an  introduction  of  the  team  and  staff.     Stadium  Tours   Throughout  the  off-­‐season,  local  middle  and  high  school  students  will  be  able  to  view  the  Rhoads  stadium  tour   and  watch  practice  on  dates  and  times  implemented  upon  the  approval  of  the  softball  program.