1. Personal Details
Surname: La Grange
Name: Katrien
Nationality: South Africa
Driver’s license: None
Transport: Yes
Date of Birth: 22 November 1990
ID Number: 9011220109084
Sex: Female
Marital Status: In A Relationship
Dependants: 1
State of health: Excellent
Criminal offence: None
Attitude: Attention to detail
Deadline Driven
Team player
Assertive
Ability to Handel pressure
Contact No: 0631499378
Home Language: Afrikaans (read & write)
Other language: English (read & write)
Criminal Record: None
Hobbies: Reading,
2. Something about myself
I am a dedicated, honest and very loyal employee who can be trusted and counted upon at all
times. I am a hard worker, self-motivated and a responsible individual who can meet target dates
where and when needed. I enjoy meeting new challenges and seeing them through to completion
while remaining confident even under pressure. I am a keen learner and will always give my full
100%. Im very good with MS word Excel Outlook power point. I have pastel and know how to
train people on pastel and easy roaster in house training , Listener
Education Information
Last school attended: H/S Die Burger
Highest Grade passed: Grade 12
Year ended: 2010
Subjects: English, Afrikaans, Math lit.
Business studies, Comsumerstadies, Tourism
Life Orientation
After school studies : Advertise and Marketing Management
Employment history
Name of Company: Tactical Reaction Service CC
Period of Employment: November 2010 (part time) 5 January 2011 till February 2012
Position: Sales
Duties: Making reps appointment, running reps dairy, phoning
reps clients
.Capturing data , keep spread sheets up to
date write and reply on email Draw up forms.
Commotion sheets, month end fuel, month end budget
Admin work, Filling, Training off students
Capturing data on Pastel, P.A to the MD till his full time PA started
Client liaison officer . Client protection Act
Loading of pricelist on pastel updating pricelist . running sales
Marketing for the company , ordering and designing pamphlets and
Business cards s
Reference : Jacky Terwin 084 607 1249
3. Name Of Company : Best Secure Pty Ltd
Period Of Employment: March 4 2012 Till Aug 2014
Positions : Switch Board, Technical Coordinator, Controller, Control
Room Manager, Operations admin, P.A To
operations
Manager, Assisting Pay Roller Administrator, Easy
Easy Roaster Administrator
Duties : Switch Board: Answering of incoming calls and
Transferring to correct departments, Capturing of data from
sales consultants and reaction trip sheets , Printing of new
new trip sheets , Updating sales commissions and
keeping track of all sales consultants ,
Technical Coordinator: Booking of technicians
appointments, booking of new radio links, Booking
of
New installations, ordering of all technical stock from
suppliers, doing all quotes and following up on all
quotes
Doing all technical admin, assisting clients with technical
Problems, Capturing all new client on to intelligent and
Listener
Controller : Phoning of client informing them that alarm
went off , Dispatching off vehicles to the correct
address
Phoning of SAPS with all positive incidents
Control Room Manager : Managing all control room
Staff , Sorting out of all client complaint, Investigating all
positive incidents , Sorting out off all control room
and reaction officers , Working hand in hand
with OPS Manager , Posting of guards in the morning
and at night
Standing in For any controller that is late or absent
Technical Accounts :
Duties:
Call debtors with outstanding moneys
Invoicing
Pastel Partner
Petty cash
Filing
Customer queries
Answering phones
Creditors
4. Customer Services
Journals
Credit Notes
Reconciliations
Microsoft Excel
Microsoft Word
Microsoft Outlook
Loading payment on ABSA
Reception
Pastel Evolution
Reception
Loading debit orders on ABSA
Katrien Daily to do list
1. Assisting the controllers when they want to go for their smoke breaks or going to the shop
2. Reporting all crime incidents and client complaints to Katrien
3. Making sure that reaction officers at Monash does their patrols and that their vehicles is not
idling for longer than 7 min
4. Assisting control room at night for the person who comes late
5. Investigating all long responses that was sent or given to you by Mr. Kruger
6. Guarding radio test
7. Radio repair register
8. Email sent to technical from technical book
9. Radio register
10. Pulling long response from Listener and Intel , Reporting to Mr. Kruger by 11:00 every day
11. Contact Mr. Kruger everyday at 06:30 in the morning and 18:30 at night informing who is on
duty in control room and who was late
12. No smoking in the control room
Weekly to do list Katrien
1. Control room time sheets
2. Client complaint roaster
5. 3. Long response roaster
4. Vehicle patrol register
5. Disciplinary action ( Control room )
6. Control room meeting every Wed
Monthly to do list Katrien
1. A WOL list( Control room)
2. Lessons learnt
3. Radio repair register outcome
Operations Admin + Easy Roaster Administrator :
Katrien what must be done on a daily basis?
13. Help posting of guards
14. Checking all ob books and sent out email to correct persons
15. All ops admin that needs to be done for the day
16. Taking in cv’s
17. Appointing new staff
18. Opening files for new staff and issuing company numbers
19. Finalizing of complaint and break ins from Joey
20. Guard roaster
21. Pay Queries
22. Ordering of uniform
23. Booking of Mr. Kruger guard site appointment
24. Guards and Reaction leave
25. All filing for admin and dismissed staff
26. Assisting Tjaart with his daily tasks
27. Radio register
6. Katrien what must be done on a Weekly Basis?
1. Minutes for control room meeting every Wednesday
2. Minutes for L1 meetings every Tuesday
3. Minutes for ops meetings every Friday & Monday’s
4. Updating Fire Arm comp file
5. Updating licenses for reaction officers
6. Sitting with Caroline updating 10/20
7. Updating leave
Katrien what must be done on a monthly basis?
1. On the 15th
of every month new roaster given to Mr. Kruger to sign off
2. On the 16th
of every month new roasters must be given to the guards
3. On the 17th
of every month must email Nadia 16-15 dummy pay run
4. On the 27th
of every month must email Nadia 24-25 Dummy pay run
5. On the 20th
of every month must sent Mr. Kruger and account AD HOC specials
6. On the 30th
of every month start assisting Nadia with the pay Run
7. On the 26th
of every month must sent Nadia all deductions
8. On the 27th
of every month to send Nadia all the leave that was taken and Awolls
Filing of all admin work and terminated
Ref Mr. Gordon Kruger 0833066414
7. Name Of company : Volsec Security
Period : 4 Aug 2014 till To date
Position : Easy roster / admin Clark
Duties : Daily booking of guards on easy roster
Capturing of warning and hearing on system
Capturing of leave and sick and family leave
Loading of new staff on easy roster
Capturing of guards our work per month
CCMA Cases
Katrien Daily Duties: 1. posting sheet of previous day or weekend
2.read and reply to PTA emails and changing accordingly
to mail sent
3. Check faxes and make sure it gets to the correct people
4. maintaining area one rosters
5. checking on a daily basis if guards absconds and writing
out abscond letters
6. loading of new employments for area
7. booking out of id and psira for area 1
8. checking on psira website of new employments
9. putting warning ,hearing and leave on easy roster
10. pulling files if guard is on hearing or abscond
11. confirmation of employment
12. Booking of ccma cases on employment files
13. Making sure that we receive all documents regarding
the case
14. Sending the 7/11 of to the lawyers to prepare for the
case
Katrien Weekly Duties: 1. Reliving reception once every second week
2. PTA reports to Dehein
3. Filling
Katrien Monthly duties : 1. Making sure that al changes are done to the new rosters
2. Making sure that all rosters are finished for new month
3. Making sure that new roster are on site in time
4. Making sure that we receive all sites old time sheets back
5. Checking and correcting according to timesheets and
roster
