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Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh
GROUP RETROSPECTIVE
WORKSHOP
Facilitators: Kaveh Kalantar, Michael Brandt
Draft 3.0
Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh
LET’S GET TO KNOW EACH OTHER
Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh
GOALS OF THE SESSION
• To celebrate achievements of the last several months.
• To openly discuss and review operational performance of the last 4
sprints.
• To identify undesirable effect and their root causes.*
• To discover our strength and what we do well.
• To identify areas of improvement.
• To plan 2-4 improvement initiatives that can be implemented in the
next 2 weeks.
* For sure, we will not be able to address everything today, but we will have enough
to come up with couple of things to do for the next time.
Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh
AGENDA FOR THE REST OF THE
DAY
• Happiness Index, Attitude, Motivation and Productive Communication Activities.
• Agreeing on Retrospective Ground Rules (Working Agreement)
• Review Achievements
• Gathering and Discovering Data, Facts, Feeling/Emotions
• Identifying causes, patterns and themes
• Planning Future Actions and Agreeing on responsibilities
• Evaluating Retrospective
Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh
Happiness Index
Time-boxed: 15 min
•1. On a scale from 1 to 5 please mark how happy (or
unhappy) you
are at the moment.
1 (one) means very unhappy. 5 means very happy.
•2. What is the one thing that could make you happier?
Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh
ESVP
• Time-boxed: 20 min
• Report Individually and Anonymously if you are here as:
• Explorer: You are eager to discover new ideas and insights. You want to learn
everything you can about the project.
• Shopper: You are happy to participate, look into available information. And you are
satisfied by going home with one useful idea.
• Vacationer: You are not interested in Retrospective, but prefer to be out of office
for a day, and you may pay attention sometimes during the session.
• Prisoner: You’ve been forced to attend and prefer doing something else now.
Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh
WHAT DO YOU MAKE OF THESE
DATA?
How are these categories LIKE our attitudes toward daily work?
Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh
FOCUS ON/FOCUS OFF
• Time-boxed: 20 min
• Team of 2 people
• Each team takes one of the following pairs to discuss:
• Inquiry …. Rather than Advocacy
• Dialog .... Rather than Debate
• Conversation ... Rather than Argument
• Understanding ... Rather than Defending
Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh
RETROSPECTIVE WORKING
AGREEMENT
• We focus on learning, discovering and fixing.
• We will not blame, point figure.
• We will focus on the achieving the goals.
• And we agree to remove distractions: Mobiles off or on silence, and No Emailing
• We focus on understanding each other and have dialog and healthy conversation.
• We have break approximately every 90 min.
• We write in capital letter, or in a way that others can read cards or sticky notes!
Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh
Achievements
Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh
TIMELINE OF EVENTS• Time-boxed: 35 min
• Team size: 4 people
• Try to work with your day to day colleague. Such as POs together, Dev/QA Together and etc. (if not possible you can
create cross function teams)
• Let’s capture memorable events that happened in the last 4 iterations
• The goal is to see different perspectives, so do not worry about reaching consensus on what was memorable.
• Write them on Sticky notes and put them on each iteration.
• Yellow Sticky: People or Team Related or Communication Related ; Pink Sticky: Tools, technology Related ; Green
Sticky: Process or Organisation Related
• Try to write the memorable events as an observer without pointing finger, and without emotion:
• Pointing Finger: : Kaveh wrote bad quality code for Time-based Publishing.
• Observing statement: We had many defects on time-based publishing / We had 20% more defects on TBS
Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh
TIMELINE OF EMOTIONS
• Time-boxed: 10 min
• Do this Individually / on your own.
• Only show your emotions or energy level during each iteration (if you
recall)
• Use colour sticky notes.
• Red: Negative or Low level Energy
• Blue: Positive or High Level Energy
Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh
WHAT DO YOU MAKE OF TIMELINE
DATA?
Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh
PATTERNS & SHIFTS
• Time-Boxed: up to 40 min
• Team of 5 people (max 6)
• Find connection between events, as well as emotions
• Identify patterns: Move sticky notes around, cluster them together if
they are related to one pattern
• Identify shift - Things was going smoothly but suddenly it got crazy.
Or things was crazy and suddenly everything started to go smoothly.
Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh
Analysis of Patterns and Shifts
•Time-Boxed: 65 min
•Team of 4 to 5 people (choose to do it with your day to day
colleague or not)
•Select a pattern that you want to analyse
•Ask WHY, and Answer.
•Do it maximum 5 times, until you reach to a root cause.
•Capture all questions and answers on flipchart.
•Then, Present your analysis to the rest of the group.
Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh
Let’s Choose what we want to work on?
Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh
RETROSPECTIVE PLANNING GAME
• Time-boxed: up to 100 min
• In pairs, brainstorm all the tasks necessary to complete improvement
recommendations.
• Eliminate redundant tasks and fill out the gaps
• Group/Cluster tasks, and Again check for duplication
• Order tasks
• Take responsibility to execute
Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh
REPORTING AND SHARING
UPDATES
• Time-boxed: 10 min
• Decide How and who will produce retrospective report. (Jira,
Confluence)
• Tasks Goes to Backlog For Next Iteration
Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh
+/DELTA
• Time-boxed: 10 min
• Provide feedback for retrospective.
• What to do more of, and to change next time.
Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh
APPRECIATION
Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh
Backup Activities
Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh
LOCATE STRENGTH
• Time-boxed: 25 Min
• TRY TO Form Pairs with people who you do not work on day to day.
• Stay Curious
• Give the speaker your full attention
• Take notes to remember key points
• Listen for stories and quotes to share
• This is not conversation, when you ask question then only listen.
Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh
IDENTIFY THEMES
• Time-boxed: 95 min
• Create groups out of Interview pairs.
• Share and discussed stories you heard
• Identify common themes

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One_Day_Retrospective

  • 1. Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh GROUP RETROSPECTIVE WORKSHOP Facilitators: Kaveh Kalantar, Michael Brandt Draft 3.0
  • 3. Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh GOALS OF THE SESSION • To celebrate achievements of the last several months. • To openly discuss and review operational performance of the last 4 sprints. • To identify undesirable effect and their root causes.* • To discover our strength and what we do well. • To identify areas of improvement. • To plan 2-4 improvement initiatives that can be implemented in the next 2 weeks. * For sure, we will not be able to address everything today, but we will have enough to come up with couple of things to do for the next time.
  • 4. Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh AGENDA FOR THE REST OF THE DAY • Happiness Index, Attitude, Motivation and Productive Communication Activities. • Agreeing on Retrospective Ground Rules (Working Agreement) • Review Achievements • Gathering and Discovering Data, Facts, Feeling/Emotions • Identifying causes, patterns and themes • Planning Future Actions and Agreeing on responsibilities • Evaluating Retrospective
  • 5. Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh Happiness Index Time-boxed: 15 min •1. On a scale from 1 to 5 please mark how happy (or unhappy) you are at the moment. 1 (one) means very unhappy. 5 means very happy. •2. What is the one thing that could make you happier?
  • 6. Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh ESVP • Time-boxed: 20 min • Report Individually and Anonymously if you are here as: • Explorer: You are eager to discover new ideas and insights. You want to learn everything you can about the project. • Shopper: You are happy to participate, look into available information. And you are satisfied by going home with one useful idea. • Vacationer: You are not interested in Retrospective, but prefer to be out of office for a day, and you may pay attention sometimes during the session. • Prisoner: You’ve been forced to attend and prefer doing something else now.
  • 7. Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh WHAT DO YOU MAKE OF THESE DATA? How are these categories LIKE our attitudes toward daily work?
  • 8. Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh FOCUS ON/FOCUS OFF • Time-boxed: 20 min • Team of 2 people • Each team takes one of the following pairs to discuss: • Inquiry …. Rather than Advocacy • Dialog .... Rather than Debate • Conversation ... Rather than Argument • Understanding ... Rather than Defending
  • 9. Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh RETROSPECTIVE WORKING AGREEMENT • We focus on learning, discovering and fixing. • We will not blame, point figure. • We will focus on the achieving the goals. • And we agree to remove distractions: Mobiles off or on silence, and No Emailing • We focus on understanding each other and have dialog and healthy conversation. • We have break approximately every 90 min. • We write in capital letter, or in a way that others can read cards or sticky notes!
  • 11. Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh TIMELINE OF EVENTS• Time-boxed: 35 min • Team size: 4 people • Try to work with your day to day colleague. Such as POs together, Dev/QA Together and etc. (if not possible you can create cross function teams) • Let’s capture memorable events that happened in the last 4 iterations • The goal is to see different perspectives, so do not worry about reaching consensus on what was memorable. • Write them on Sticky notes and put them on each iteration. • Yellow Sticky: People or Team Related or Communication Related ; Pink Sticky: Tools, technology Related ; Green Sticky: Process or Organisation Related • Try to write the memorable events as an observer without pointing finger, and without emotion: • Pointing Finger: : Kaveh wrote bad quality code for Time-based Publishing. • Observing statement: We had many defects on time-based publishing / We had 20% more defects on TBS
  • 12. Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh TIMELINE OF EMOTIONS • Time-boxed: 10 min • Do this Individually / on your own. • Only show your emotions or energy level during each iteration (if you recall) • Use colour sticky notes. • Red: Negative or Low level Energy • Blue: Positive or High Level Energy
  • 14. Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh PATTERNS & SHIFTS • Time-Boxed: up to 40 min • Team of 5 people (max 6) • Find connection between events, as well as emotions • Identify patterns: Move sticky notes around, cluster them together if they are related to one pattern • Identify shift - Things was going smoothly but suddenly it got crazy. Or things was crazy and suddenly everything started to go smoothly.
  • 15. Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh Analysis of Patterns and Shifts •Time-Boxed: 65 min •Team of 4 to 5 people (choose to do it with your day to day colleague or not) •Select a pattern that you want to analyse •Ask WHY, and Answer. •Do it maximum 5 times, until you reach to a root cause. •Capture all questions and answers on flipchart. •Then, Present your analysis to the rest of the group.
  • 17. Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh RETROSPECTIVE PLANNING GAME • Time-boxed: up to 100 min • In pairs, brainstorm all the tasks necessary to complete improvement recommendations. • Eliminate redundant tasks and fill out the gaps • Group/Cluster tasks, and Again check for duplication • Order tasks • Take responsibility to execute
  • 18. Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh REPORTING AND SHARING UPDATES • Time-boxed: 10 min • Decide How and who will produce retrospective report. (Jira, Confluence) • Tasks Goes to Backlog For Next Iteration
  • 19. Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh +/DELTA • Time-boxed: 10 min • Provide feedback for retrospective. • What to do more of, and to change next time.
  • 22. Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh LOCATE STRENGTH • Time-boxed: 25 Min • TRY TO Form Pairs with people who you do not work on day to day. • Stay Curious • Give the speaker your full attention • Take notes to remember key points • Listen for stories and quotes to share • This is not conversation, when you ask question then only listen.
  • 23. Twitt @kavehkalantar, cz.linkedin.com/in/kavehkh IDENTIFY THEMES • Time-boxed: 95 min • Create groups out of Interview pairs. • Share and discussed stories you heard • Identify common themes