Keith Burgoyne has over 20 years of experience in telecommunications operations and project management. He has held roles such as Operations/Project Manager at RSC Tech Solutions from 2008-2015, COO/CIO at Chaucer's Inc. from 2004-2008, and Lead Field Engineer at Spencer Technologies from 2001-2004. He received his education in Electrical Engineering from Texas Tech University from 1992-1995 and attended high school at Marine Military Academy from 1988-1992.

1. KEITH BURGOYNEIT and Telecommunications Operations/Project Manager
WORK HISTORY
EDUCATION
2008 - 2015 Ops./Project Manager
RSC Tech Solutions
RSC is a tech company that provides the design, installation,
implementation, and maintenance of low voltage networks. My role in this
company consists of providing excellent customer service, business
development, project design, project management, roll out logistics,
staffing, budgeting, quality control, vendor management, general/sub
contractor relations, technology R&D, and scheduling.
Oct 2004 -
May 2008
COO/CIO
Chaucer's Inc.
Chaucer's Inc. was a restaurant management group that owned and
operated nine restaurants and one corporate office in the Dallas Ft. Worth
are.
As COO, my responsibilities consisted of business development, GC roles for
new restaurants, management staffing, instituting daily business
procedures, code compliance, facilities maintenance, vendor management,
and P&L reporting,
As CIO, I was responsible for technology implementation, web site design, IT
vendor management, PCI compliance, and network monitoring.
These roles reported directly to Owner and CEO.
2001 - 2004 Lead Field Engineer
Spencer Technologies
Spencer is an all around technology solutions provider for most major
retailers in most malls, nationwide.
As a lead field engineer, I was responsible for the installation of low voltage
networks as assigned by my local area manager. My time with Spencer was
a deep immersion into voice/data networks as they apply to retail. The
local field engineer is the local office. With little local support, I learned very
quickly to work independently, manage sub contractors, overcome
obstacles, and to see a project through to the end.
1999 - 2001 Helper to Tech to Project Manager
Amerlink / Radio Shack Commercial Installation Services
Amerilink / RSCIS is a low voltage contractor specializing in large scale,
central office cabling.
I started as a helper and quickly moved into project management. My role
in this company consistrd of providing excellent customer service, business
development, project design, project management, roll out logistics,
staffing, budgeting, quality control, vendor management, general/sub
contractor relations, technology R&D, and scheduling.
TEL. 469.475.9821
Dallas / Ft. Worth TX
kwburgoyne@hotmail.com
PROFICIENCIES
CUSTOMER SERVICE
VOICE/DATA NETWORK
INFRASTRUCTURE
LOW VOLTAGE CABLING DESIGN AND
MANAGEMENT
FIBER OPTIC NETWORKS
CCTV NETWORKS
POS NETWORKS
LAN/WAN INFRASTRUCTURE
AUTOMATION
ROLL OUT MANAGEMENT
QUALITY CONTROL
VENDOR/CONTRACTOR
MANAGEMENT
RCDD FUNCTIONS
TECHNOLOGY RESEARCH AND
DEVELOPMENT
TALENT ACQUISITION AND TRAINING

2. EDUCATION
REFERENCES
Readily available upon request.
1992 - 1995 Electrical Engineering
Texas Tech University
1988 - 1992 High School
Marine Military Academy