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AgileApps Cloud
Creating Adaptive Apps & Dynamic Case Management using
AgileApps Cloud Nageswara Redy Chintakuntla
Integration Consultant
15-Jun-2017
3
Key Facts
2
FOUNDATION FOOT PRINT CLIENTELE CORE STRENGTH OWNERSHIP TEAM SIZE
Reston, VA
Princeton, NJ
Delhi
Hyderabad
Guwahati
Lucknow
Cupertino, CA
Chicago, IL
Dublin, Ireland
Houston, TX
London, UK
1993: 24
years young
Startups to
Fortune 500
People and
process (ISO
9001:2008
and CMMi
Level 3)
Public limited.
BSE|NSE :
KELLTONTE
C
1500+
employees
globally
USA,
Canada,
Ireland , UK &
India
4
OthersFinancials
Services
Energy
Utilities
ManufacturingRetail
Customers by Industry
5
Technology Expertise and Adoption
6
IT Portfolio Management and Enterprise Architecture Strategy – Advisory Services
API / SOA / ESB Core Application Integration – API/SOA Strategy, Governance and
COE
BPM Solutions with Business Workflows, Rules, Analytics and Dashboards
Data Integration, Data Governance and Master Data Management
Real-time and Streaming Analytics Solutions in IoT and Big Data Applications
SaaS Integration, Cloud Enablement and Hybrid Infrastructure Services
Infrastructure Modernization, Continuous Integration / Dev-Ops Services and AMS
DCE - Core Services Portfolio
7
AGENDA
• AgileApps Cloud Introduction
• Building Blocks
• Features
• Key Benefits
• Capabilities
• Dynamic Case Management
• Demo
• Dynamic Case Management with Loan Approval case
8
AGILEAPPS CLOUD INTRODUCTION
• Next generation platform for subject matter experts (as well as IT
experts) to create cloud-based situational & case management
applications
9
ADAPTIVE APPLICATIONS FOR BUSINESS & IT
• Too costly and time-consuming to create process-driven apps at
the speed businesses expect.
Universal Process
Automation Problem
• Improved agility, excellent usability, and customizable processes
• Faster delivery supporting team interaction and decisions
• Seamless access across smart phones and tablets
Business User
Demands
• Platform control providing security and availability
• Improved customer support and responsiveness
• Reduced costs of delivery and lifecycle maintenance of applications
IT Organization
Requirements
Adaptive applications can be quickly built and customized to respond to
evolving business demands.
10
AGILEAPPS CLOUD BUILDING BLOCKS
11
FEATURES
 Visually design, deploy & run applications
 Make better decisions with better data
 Assess, communicate & collaborate
 Mobile ready apps
12
KEY BENEFITS
Visually create applications faster
Create flexible forms and fields
Visually create business processes
Increased workplace agility
Reduced lifecycle costs
Reduced complexity
Enhance business insight
Customized portals for customers and partners
13
CAPABILITIES
Dynamic Processes
Dynamic Case Management
Situational Web Applications
Rules Engine
Service Level Agreements (SLAs)
Advanced Reporting
Self-Service& Knowledgebase Portals
Mobility
14
EMPOWERING THE FRONT-LINES
• On-boarding
• Field Service
• RMA/Warranty
Technology
• Claim processing
• Inspections
• Customer Service
Insurance
• New Account Setup
• Disputes Resolution
• Account Servicing
Banking
• Patient Care
• Provider Inquiries
• Member Request
Healthcare
• Benefits Processing
• Court cases
• Citizen permitting
Government
• Rate Disputes
• Permits
• Land & property
Energy
15
DYNAMIC CASE MANAGEMENT
Case assignment rules and queues
Activity streams for communications
Integrated task management
Time tracking for case work
Pre-defined and dynamic process creation
Case analytics and reporting
Integrated document and file attachments
16
PREPARATION FOR BUILDING ANY CASE
Define the Business Process
Identify the Information to be captured
Identify the stakeholders(Roles & Users) of process
Identify the business rules
Identify what kind of reports & dashboards required for business
analysis
17
DEMO
18
Q&A
Thank You

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Software AG Agile Apps Cloud

  • 1.
  • 2. AgileApps Cloud Creating Adaptive Apps & Dynamic Case Management using AgileApps Cloud Nageswara Redy Chintakuntla Integration Consultant 15-Jun-2017
  • 3. 3 Key Facts 2 FOUNDATION FOOT PRINT CLIENTELE CORE STRENGTH OWNERSHIP TEAM SIZE Reston, VA Princeton, NJ Delhi Hyderabad Guwahati Lucknow Cupertino, CA Chicago, IL Dublin, Ireland Houston, TX London, UK 1993: 24 years young Startups to Fortune 500 People and process (ISO 9001:2008 and CMMi Level 3) Public limited. BSE|NSE : KELLTONTE C 1500+ employees globally USA, Canada, Ireland , UK & India
  • 6. 6 IT Portfolio Management and Enterprise Architecture Strategy – Advisory Services API / SOA / ESB Core Application Integration – API/SOA Strategy, Governance and COE BPM Solutions with Business Workflows, Rules, Analytics and Dashboards Data Integration, Data Governance and Master Data Management Real-time and Streaming Analytics Solutions in IoT and Big Data Applications SaaS Integration, Cloud Enablement and Hybrid Infrastructure Services Infrastructure Modernization, Continuous Integration / Dev-Ops Services and AMS DCE - Core Services Portfolio
  • 7. 7 AGENDA • AgileApps Cloud Introduction • Building Blocks • Features • Key Benefits • Capabilities • Dynamic Case Management • Demo • Dynamic Case Management with Loan Approval case
  • 8. 8 AGILEAPPS CLOUD INTRODUCTION • Next generation platform for subject matter experts (as well as IT experts) to create cloud-based situational & case management applications
  • 9. 9 ADAPTIVE APPLICATIONS FOR BUSINESS & IT • Too costly and time-consuming to create process-driven apps at the speed businesses expect. Universal Process Automation Problem • Improved agility, excellent usability, and customizable processes • Faster delivery supporting team interaction and decisions • Seamless access across smart phones and tablets Business User Demands • Platform control providing security and availability • Improved customer support and responsiveness • Reduced costs of delivery and lifecycle maintenance of applications IT Organization Requirements Adaptive applications can be quickly built and customized to respond to evolving business demands.
  • 11. 11 FEATURES  Visually design, deploy & run applications  Make better decisions with better data  Assess, communicate & collaborate  Mobile ready apps
  • 12. 12 KEY BENEFITS Visually create applications faster Create flexible forms and fields Visually create business processes Increased workplace agility Reduced lifecycle costs Reduced complexity Enhance business insight Customized portals for customers and partners
  • 13. 13 CAPABILITIES Dynamic Processes Dynamic Case Management Situational Web Applications Rules Engine Service Level Agreements (SLAs) Advanced Reporting Self-Service& Knowledgebase Portals Mobility
  • 14. 14 EMPOWERING THE FRONT-LINES • On-boarding • Field Service • RMA/Warranty Technology • Claim processing • Inspections • Customer Service Insurance • New Account Setup • Disputes Resolution • Account Servicing Banking • Patient Care • Provider Inquiries • Member Request Healthcare • Benefits Processing • Court cases • Citizen permitting Government • Rate Disputes • Permits • Land & property Energy
  • 15. 15 DYNAMIC CASE MANAGEMENT Case assignment rules and queues Activity streams for communications Integrated task management Time tracking for case work Pre-defined and dynamic process creation Case analytics and reporting Integrated document and file attachments
  • 16. 16 PREPARATION FOR BUILDING ANY CASE Define the Business Process Identify the Information to be captured Identify the stakeholders(Roles & Users) of process Identify the business rules Identify what kind of reports & dashboards required for business analysis