1. Kelly Pointer
White Lodge, White Cross Lane, Shanklin, Isle of Wight, PO37 7EJ
07977718273
mollyiow@hotmail.co.uk
Profile
A competent, motivated and enthusiastic worker with experience in coordinating, planning and delivering a wide
range of administrative activities. An excellent communicator who has the ability to create a rapport and build
relationships with customers at all levels. Works responsibly and methodically with a good eye for detail with
budget and to tight timescales.
A team player with a proven ability to work proactively in a complex and busy office environment and take the
initiative when required.
Qualifications
Business Administration - NVQ Level 3
Preparing To Teach in the Lifelong Learning Sector – City & Guilds Level 3
Instructing Health Related Exercise for Children – CYQ Level 2
Hairdressing – NVQ Level 3
Hairdressing – City & Guilds Level 2
Sports Therapy – Diploma NVQ Level 2
Fitness Training/ Weights & Circuit – YMCA Level 2
Beauty Therapy – Diploma NVQ Level 2
Experience
Pertemps, Isle of Wight - Administrator – March 2015/ Present
2nd Assignment – GKN Aerospace – Commercial Department
 To support the order book control and or necessary processing
 Review Purchase Orders and Terms and Conditions
 To be responsible for invoicing and cash tracking
 Commercial communication to and from the customer
 To support customer and changes as required
1st Assignment – GKN Aerospace – Finance Department
 To support the department with any Administrative duties required
 Support the shop floor and internal operations
Earl Mountbatten Hospice, Isle of Wight - Income Assistant – Finance Department Dec 2013/ March 2015
 Receive, record, issue receipts and prepare for banking in accordance with Charity Commission
Guidelines
 Coding and posting of income received to the donor database and accounting systems
 Liaise with the Fundraising Department regarding income
 Liaise with Retail on EBAY income and provide accrual information on a monthly basis
 Process Just Giving, Virgin Giving and all other online payments post to donor database and accounting
systems
 Deal with Banking queries and differences
 Coding and posting of all online income received including CAF’s
 Supervise of volunteers
 Control of Petty Cash Collect,
 Open, sort and record post received
 Any other duties necessary to ensure the effective and efficient running of the Finance Department

2. Earl Mountbatten Hospice, Isle of Wight - Relief Shop Manager 2012/Dec2013
 Manage the daily organisation of all the retail activities in the outlet
 Liaise with Donation & Distribution Centre staff of ordering stock
 Organise collection of donated goods when necessary
 Maintain EPOS (Cybertill) systems, cash receipts, record-keeping and banking
Earl Mountbatten Hospice, Isle of Wight - Relief Administrator – Finance Department 2012/Dec 2013
 Provide administrative support to the team
 Data input of cheque donations using Donerflex (database) system
 Maintain and record movement of stock using EPOS system
 Issue stock to Retail and Fundraising using EPOS system
 Monthly stock take for Retail and Fundraising Merchandise, report to Management
Earl Mountbatten Hospice, Isle of Wight - Relief Administrator – Voluntary Services Department 2011/Dec 2013
 Arranging meetings, managing Voluntary Team Leaders diary
 Liaise and organise duty drives of weekly, daily tasks
 Ensure all filing systems were up to date
 Maintain records using data base
 Weekly rotas for volunteers for all departments
City & Hackney PCT, London - Dietetics Support Worker 2010/2011
 Provide administrative support for MUST (Malnutrition Universal Screening Tool) seminars
 Communicate monthly reports of reduced spend on oral nutritional supplements
 Record/Review that all health professionals in Hackney (London) have attended the MUST training
 Support in teaching nurses and GP’s on how to use MUST
Core Health and Fitness, London - Administrator/ Children’s Fitness Instructor 2009/2011
 Assist in coordinating the Healthy Lifestyle Project
 Providing administrative support to company manager and a team of health professionals
 Action all GP referrals, liaise with families and other internal and external departments of health and social
well being
 Organise and supervise activities for after school such as educational visits and sports events
Kelly Pointer, Isle of Wight/London - Business Owner 2002/2009
 Manage and organise appointments though the year
 Provide consultation and health and safety procedures of hair and skin testing
 Stock take and monitor stock levels
 Maintain up to date client records
 Book keeping, banking, tax returns
Escape Hair & Beauty, London - Assistant Manager 2001/2002
Hair Salon, Dubai UAE - Assistant Manager 2000/2001
Charles Worthington, London - Stylist/ Art Team Assistant 1997/2000
Additional Information
 Full Driving Licence
Interests
 Fundraising
 Baking, jam/ preserves making
 Gardening
References
 Available on request