1. Kerri C. Ambrosi, MBA, SPHR, SHRM-SCP http://www.linkedin.com/in/kerriambrosi/
10222 Blairbeth Street, Charlotte, NC 28277
Cell: 540.521.2688 - firstname.lastname@example.org
Senior Human Resources Executive focused on driving business performance through the most effective use of
human capital. A unique blend of 19+ years of HR/financial/manufacturing/customer service focusing all HR
functions on being a value-add across the entire organization. Creating strategic alliances with organization leaders to
effectively align with and support key business initiatives.
Labor/Employee Relations Talent Acquisition/Management
Benefits/Compensation Management Training/Employee & Leadership Development
EEO/Regulatory Compliance Diversity Champion
Policy & Procedure Development Multi-site Management
Implemented Environmental Health & Safety Committee incorporating cross-functional representation and
continuous improvement methodology focusing on overall impact to an organization in terms of
operational excellence, human performance, public relations, community vitality and environmental
Implemented Time and Attendance system, converted to interfacing Payroll software, and implemented
interfacing Employee Management System to reduce payroll errors to 98% accuracy rate and eliminating
duplication of processes. Project completed within three-month perimeter.
Launched program of professional development courses for all staff utilizing various training formats that
incorporated Leadership, Management, Customer Service, Safety, Computer Competency and other
programs. Results assisted in succession planning and targeting High Potential/Top Potential employees.
Director of Human Resources
July 2011 to Current
Würth Revcar Fasteners, Inc. - Roanoke, VA
As a member of the Würth Group (one of the largest privately-held distributors of assembly components in the
world), Würth Revcar Fasteners, Inc. is a full line distributor that supplies quality fasteners and assembly
components through innovative parts management programs in both commercial and military sectors. Five main
stocking facilities in Mid Atlantic and Northeast locations – all ISO 9001 certified.
Report directly to the Vice President with responsibility for leading, directing and implementing all human
resources functions including talent management, employee relations, compensation and benefits,
payroll, performance management, and leadership development.
Lead management in all aspects of Human Resource activity, assisting in the achievement of business
objectives by providing professional and proactive leadership in the development and implementation of
HR/employee related programs for 150 employees at 5 branch locations
Develop and implement strategic HR plans aligned with achieving the corporate vision of EUR 20 billion
(25.2 billion USD) by 2020.
Coach leadership, managers, and first-time supervisors on HR practices to ensure compliance with
established HR policies and procedures, and regulatory compliance activity including ADA, HIPAA, FLSA,
FMLA, AA, NLRA, and COBRA.
Improve organizational profitability, productivity, and overall customer satisfaction metrics by
implementing pay-for-performance incentive programs directly tied to leadership, individual and team
performance, and safety awareness.
Implementation of Payroll and HRIS interfaces in areas of new hire processing, employee maintenance,
payroll administration, wage and hour compliance, time and attendance, payroll tax administration, and
HR system reporting for over 150 employees to increase processing accuracy rate to 98%.
Create and deploy initiatives with EHS Committee and Continuous Improvement to obtain ISO 14001
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certification with focus on diminishing company ecological footprint.
Reduction in workers compensation cost by 10% after forming a Environmental Health & Safety Committee
that observed trends and utilized training as preventative strategy.
Human Resources Consultant
September 2010 to June 2011
City of Roanoke - Roanoke, VA
Municipal Government - 97,000+ citizens. The Human Resources Department (public administration) endeavors
to create a high quality work environment for over 1,675 employees for the City of Roanoke. The department is
tasked to support the employment, development, and retention of a well-qualified, diverse and healthy workforce.
Achieved by facilitating employment opportunities, promoting a diversified workforce, administering a total
compensation program, providing employee training and development opportunities, and promoting employee
health, safety and wellbeing.
Reported directly to the Director of Human Resources with the responsibility to support the overall
administration of daily employment activities in the Human Resources Department.
Partnered with employees and supervisors to develop and implement strategic HR initiatives to achieve
organizational effectiveness, and communicate various Human Resources policies, procedures, laws, and
Maintained working relationships with managers and supervisors monitoring day-to-day implementation of
policies concerning wages, hours, employment and working conditions.
Mediated conflict resolution and crisis intervention by objectively coaching employees and management
through complex, difficult, and emotional employee relations issues.
Created and implemented systems that supported existing processes with focus on process improvement
and enhanced service delivery.
Provided a proactive vehicle for managers and employees to discuss and address a variety of issues or
concerns on items such as performance, employee development, workplace instruction, attendance,
compensation, benefits, leaves of absence and other employment related issues.
Prepared, revised and recommended appropriate classification specifications, job descriptions,
compensation adjustments, policies and processes.
Investigated/responded and prepared necessary reports/documents on individual or departmental issues,
questions or grievances (grievance hearings; gathered required facts for presentation in hearings; worked
with outside counsel as required).
Sales Support/Policy Specialist
October 2009 to September 2010
CBIZ, Inc. - Roanoke, VA
Professional services company (NYSE: CBZ), providing a comprehensive range of business services, products and
solutions that help clients with management of finances and human capital. CBIZ specializes in areas of
accounting, employee payroll and benefits, risk management, and retirement. CBIZ is ranked (with Mayer
Hoffman McCann P.C. association) as one of the Top Ten accounting providers in the United States.
Reported directly to the Vice President of Business Development with the responsibility to develop
employee policies for sales personnel.
Implemented policy for geo-dispersed sales force to reflect target ramp-up goals and process improvement
plans for new recruits and seasoned sales veterans resulting in 10% increase in sales.
Developed mentor program for new Outside Sales Representatives which decreased new hire ramp-up
goal achievement by 30% over historical measurements.
Developed Direct Marketing campaign, utilizing SalesForce.com for tracking, which reported a 4% increase
in new customer base over previous year.
Director of Human Resources
October 2002 to September 2009
Ameritrust Mortgage, Inc. - Charlotte, NC
Ameritrust, Inc. is a privately-held, nationally recognized financial services company based in Charlotte, North
Carolina. Departments include mortgage, insurance, and wealth management services. Up until March 2007, the
company grew to be one of the largest privately held wholesale bankers in the country. In 2004, 2005, 2006 and
2009 Ameritrust Mortgage, Inc. was awarded the Carolina Parenting Magazine's Family Friendly 50 Award in
recognition of its positive corporate culture. In 2008 and 2009 Ameritrust Mortgage, Inc received the Charlotte
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Business Journals' 'Best Places To Work' award.
Reported directly to the President/CEO with responsibilities for the management and delivery of all HR
and recruiting functions including employee relations, benefit plan design and administration,
performance management, compensation, compliance, on-boarding, policy and procedures, talent
management and development of key team members.
Instituted common job titles and job grades, incentive compensation system, a performance management
(360) system, and a results-focused culture of accountability. Positively impacted employee engagement,
reduced employee turnover, and improved business results.
Advised managers, implemented standards, and developed training for fair hiring practices/termination
practices to reduce corporate liability.
Elevated employee morale and increased confidence through communication forums, employee opinion
survey, and incentive bonuses. Created an environment of inclusion, open communication, and honesty
during times of change.
Ensured compliance with DOL, OSHA, ADA, HIPAA, FMLA, EEOC and COBRA labor laws.
Represented company in unemployment claims hearings and EEOC complaints. Reduced unemployment
claims losses by 25 percent during tenure.
Developed and delivered training programs to management and staff on issues such as sexual harassment,
safety, disability awareness and diversity.
Human Resources Executive/Trusted Agent
April 2000 to January 2002
Corning, Inc. - Midland, NC
Corning Incorporated (NYSE: GLW) is the world leader in specialty glass and ceramics. Drawing on more than 160
years of materials science and process engineering knowledge, Corning creates and makes keystone components
that enable high-technology systems for consumer electronics, mobile emissions control, telecommunications and
Reported directly to the Human Resources Director with the responsibility to support all functions of HR
including recruiting, on-boarding, benefits and compensation, performance management, and disability
and leave of absence for 850 employees.
Organized all corporate events for 3-shift operation including Holiday Party, Family Picnic, Employee
Appreciation Day, etc.
Managed candidate selection for recruiting, coordinated interview schedule and panel selection for
exempt and non-exempt employees.
April 1994 to March 2000
Harris Teeter, Inc. (Ruddick Corporation) - Matthews, NC
Harris Teeter Supermarkets, Inc. (NYSE: HTSI) operates a regional chain of supermarkets in eight states primarily
in the southeastern and mid-Atlantic United States, and the District of Columbia.
Reported directly to the HR Manager responsible for all areas of non-insurance benefits including ESOP,
401k, Pension, Unemployment, Long-term and Short-term Disability, and Garnishments for 17,000
associates - (150 stores in 5 state area).
Promoted to Benefits Coordinator, supervising 3 associates.
MBA: Human Resources, 2013
Liberty University - Lynchburg, Virginia
Bachelor of Science: Finance, 2010
University of North Carolina at Charlotte - Charlotte, North Carolina
Associate of Applied Science: Business Administration, 1990
Patrick Henry Community College - Martinsville, Virginia
Graduated Magna Cum Laude