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The Employee
            Engagement Crisis

               Tweet This:
    I’m reading slides from @Kruse on
           Employee Engagement
www.KevinKruse.com                      kevin@KevinKruse.com
Kevin Kruse

  • Co-author NY Times
  bestseller, We: How to Increase
  Performance and Profits
  Through Full Engagement

  • Serial entrepreneur

  • Winner “Best Place to Work”
  in PA Award
www.KevinKruse.com                  kevin@KevinKruse.com
Remember
  Steven Slater?


www.KevinKruse.com   kevin@KevinKruse.com
Steven Slater
              JetBlue Flight Attendant




www.KevinKruse.com                 kevin@KevinKruse.com
Felon? Or working class hero?

Top 10 Twitter

182,000 FB fans

www.KevinKruse.com         kevin@KevinKruse.com
You don’t like
                       your job?



                     Drew Carey
www.KevinKruse.com              kevin@KevinKruse.com
There’s a support group for
                     that…it’s call EVERYBODY. We
                     hold our meetings everyday at
                              5 at the bar.”


www.KevinKruse.com                      kevin@KevinKruse.com
Fewer than                          Only 45%
                     1 in 3                      are even
            are engaged                     “satisfied” at work
www.KevinKruse.com                                     kevin@KevinKruse.com
Sources: Blessing White, Conference Board
Most Recent Gallup Data




www.KevinKruse.com          kevin@KevinKruse.com
Disengagement Across All Demographics




www.KevinKruse.com               kevin@KevinKruse.com
Job satisfaction is at an
             ALL-TIME LOW
         Now, what can we do about it?
www.KevinKruse.com                   kevin@KevinKruse.com
Want a free chapter?
                      www.WeTheBook.com

                      Kevin’s Blog on Business Excellence
                         www.KevinKruse.com

                      LinkedIn: http://www.linkedin.com/in/kevinkruse67
                      Twitter: @Kruse
         Bestseller   Facebook: http://www.facebook.com/KruseAuthor
www.KevinKruse.com                                   kevin@KevinKruse.com

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Employee Engagement and Job Satisfaction at Record Low Levels

  • 1. The Employee Engagement Crisis Tweet This: I’m reading slides from @Kruse on Employee Engagement www.KevinKruse.com kevin@KevinKruse.com
  • 2. Kevin Kruse • Co-author NY Times bestseller, We: How to Increase Performance and Profits Through Full Engagement • Serial entrepreneur • Winner “Best Place to Work” in PA Award www.KevinKruse.com kevin@KevinKruse.com
  • 3. Remember Steven Slater? www.KevinKruse.com kevin@KevinKruse.com
  • 4. Steven Slater JetBlue Flight Attendant www.KevinKruse.com kevin@KevinKruse.com
  • 5. Felon? Or working class hero? Top 10 Twitter 182,000 FB fans www.KevinKruse.com kevin@KevinKruse.com
  • 6. You don’t like your job? Drew Carey www.KevinKruse.com kevin@KevinKruse.com
  • 7. There’s a support group for that…it’s call EVERYBODY. We hold our meetings everyday at 5 at the bar.” www.KevinKruse.com kevin@KevinKruse.com
  • 8. Fewer than Only 45% 1 in 3 are even are engaged “satisfied” at work www.KevinKruse.com kevin@KevinKruse.com Sources: Blessing White, Conference Board
  • 9. Most Recent Gallup Data www.KevinKruse.com kevin@KevinKruse.com
  • 10. Disengagement Across All Demographics www.KevinKruse.com kevin@KevinKruse.com
  • 11. Job satisfaction is at an ALL-TIME LOW Now, what can we do about it? www.KevinKruse.com kevin@KevinKruse.com
  • 12. Want a free chapter? www.WeTheBook.com Kevin’s Blog on Business Excellence www.KevinKruse.com LinkedIn: http://www.linkedin.com/in/kevinkruse67 Twitter: @Kruse Bestseller Facebook: http://www.facebook.com/KruseAuthor www.KevinKruse.com kevin@KevinKruse.com

Notes de l'éditeur

  1. [If no introduction, do my own introduction]If you want slides…
  2. Do you remember Steven Slater? Guy was in the news late last year…
  3. Now do you remember this guy? He’s the Jet Blue flight attendant who last year cursed out the passengers on the PA system, grabbed a couple beers, and slid down the emergency shoot.Now some of you are laughing but it really wasn’t funny. The pilots were especially angry, because it turned out Slater took the last two beers.
  4. August 9, 2010…bumped his head, cursed at passengers, grabbed a couple beers, and slide down the emergency shoot.“Felon? Or working class hero?”Top 10 Twitter Topic182,000 fans on FacebookWhy did so many people around the world respond to this story?
  5. As the great business guru Drew Carey says, “You don’t like your job? You know there’s a support group for that…it’s call EVERYBODY. Our support group meets everyday at 5 at the bar.”
  6. As the great business guru Drew Carey says, “You don’t like your job? You know there’s a support group for that…it’s call EVERYBODY. Our support group meets everyday at 5 at the bar.”
  7. Fewer than 1 in 3… Blessing White 201045% is Conference Board 2010$300 billion lost each year GallupOnly 52% trustleadership“DIY retailer B & Q goes so far as to quantify the link between employee engagement and revenue, estimating that ‘engaged’ employees add up to £70 million sales to its top line every year” – Gallup, 2003“£64 billion that disengagement coststhe UK economy4” –The August 2009 Gallup Employee Engagement Index reported that only 33 percent of workers are engaged in their jobs, 49 percent are not engaged, and 18 percent are actively disengaged. The Gallup Organization defines the categories as follows:According to Modern Survey, Sept 2011:Disengagement at all time highFull engaged employees = 8%20% looking for new job- 70% under engaged“I have confidence in the future of my company/organization” and “My company/organization is headed in the right direction,” proved to be the most highly associated with individual respondents’ engagement levels.