Motivated Experience and Professional

1. Kevin Macaw
Oviedo, Florida Phone: (407) 361-3519 kmacaw@gmail.com
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MANAGEMENT PROFESSIONAL
HighlyknowledgeableManagementProfessional offering10+ yearsof experience indistrict
management.Outstandingleadershipskills;abilitytorecognize talentandtrainemployeestothe
highestof standards.Well-honedcommunicationskillsandcapable of buildingstrongrelationshipswith
clientsandco-workersalike.Offersademonstrated recordof accomplishment of improvingbusiness
operationsandprofitability,eveninadowneconomy.
SUMMARYOF QUALIFICATIONS
Leadership/TeamBuilding
TransitionSupport
Objective DecisionMaking
Planning
Complex Analyses
Networking
Program Management
Organizational Design
Procedural Development
ProfessionalDevelopment
StaffingMetrics
Profitability
ClientRelations
Human Resources
Salesmodel Delivery
Evaluation&Remedying
Communication
Organization
CORE COMPETENCIES
LeadershipSkills
Recruitedandhiredseasonal districtassociates,providingcoaching,development,andperformance
managementtodirectreports.Managedsalesleadersandholdsthemaccountable forcoaching,
development,andperformance managementof salesassociates.Providedthe leadershipanddirection
to instill acustomer-focusedculturethroughoutthe district,resultinginincreasedcustomerretention
and satisfaction.Responsible foracceleratingbusinessgrowththroughimplementationof business plan,
marketing,andidentificationof growthopportunities.Effectivelymanagedlabortoensure maximum
productivityandprofitability.
 Ledtwo districtsfrom -10% to +12% utilizingteambuildingandproductknowledge andby
educatingemployeesabouttheirvalue tothe company.
 Obtainedzeroshrinkage twoyearsinarow inspite of the economicdownturn.
 Responsible forleadingageographicdistrictof approximately23 stores
 Supervisedover250 salesprofessionalsacrossmultiple states(FL,MN,NE,SD, IA)
 Awardednumberone districtinprofit
 Achievedthe statusof #3 Store in the companyfromover 1800, two yearsina row.
Management& Reporting
Coordinatedeffortstorestore profitabilityandreputationof under-performinglocations.Overseeingall
aspectof storesoperationssuchassales,customerservice,merchandise trend&styles,HIPPA laws,
insurance,lossprevention,staffingandassociate development.
 Takingcharge of a focusstoreswitha 3 yeardowntrendand withintwomonthstakingitupto a
12.2% increase.
 Recruitingandtraininganewstaff to excel totheirbest.
 Turn a large shrinkage store toabove standards.
 Maximize patienttrafficandcreativelyinspire newones.

2. KevinMacaw 2
PROFESSIONAL WORK EXPERIENCE
Director ofOperations Hire Quest 2016- Present
Director BEVERLY HILLS JEWELERS, Orlando,FL 2014-2016
General Manager/ District Manager LENSCRAFTERS, Casselberry,FL 2012-2014
Director ofStores BE ICED,Lake Mary,FL 2008-2012
District Manager STERLING JEWELERS, Orlando,FL 1998-2008
EDUCATION AND TRAINING
BusinessManagement, Valencia College,Orlando,FL
BusinessManagement, Miami-DadeCollege,Miami, FL