The document provides an exam summary for an ITIL (2011) Foundation certification, listing the scores received in each unit, totaling 38 out of 40 marks. It details the 8 units covered in the exam, including processes, service lifecycle, roles, generic concepts and definitions, key principles and models, service management as a practice, functions, and technology and architecture. Additional information provided includes the candidate ID, booking details, trainer name, exam date, language, result, and that the candidate passed the exam.

1. Exam Summary
ITIL (2011) Foundation
Unit Code Unit Name Total Score No. of Questions
05 Processes 16 17
02 The Service Lifecycle 3 3
07 Roles 2 2
03 Generic Concepts and Definitions 6 6
04 Key Principles and Models 4 5
01 Service Management as a Practice 4 4
06 Functions 2 2
08 Technology and Architecture 1 1
Totals 3 8 4 0
®
Khalid Ragab Session Candidate Id 2000479931
Booking Approved
Organisation
Egybyte
Booking ID 2090059
PO Reference EGY-16-ITIL-Fou38-A
Trainer Yahia Mohamed Al Anwar
Exam Actual Date 8 Sep 2016
Language English
Result Marks 38 / 40
Result Pass
© Copyright 2012 APM Group. All rights reservedPage 1 / 1