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Kim Martin, Brian Greenspan, and Anabel Quan-Haase
STAK
(SerendipitousTool for Augmenting Knowledge)
Bridging Gaps between Digital and Physical Resources
“serendipity” mentioned in !
all articles!
(JStor) !
Total: 6559
“serendipity” mentioned in !
LIS articles!
(JStor) !
Total: 403
Source: http://dfr.jstor.org/
“With a library it is easier to hope for serendipity than to look
for a precise answer.”
–Lemony Snicket
Overview
✤ The beginning!
✤ Serendipity research/models!
✤ User Study!
✤ Augmented Reality tools!
✤ Informed Serendipity!
✤ Theories of distraction!
✤ The prototype
Augmented Reality Storytelling App!
+!
Serendipity Model!
+!
Research on Humanists’ Information Habits!
= !
STAK
From the literature
✤ How will digitization change the research process of humanities
scholars? (Weintraub 1980)!
!
✤ Majority of searching done online (Toms and O’Brien 2008)!
!
✤ Google Scholar most used by scholars (Kemman et al 2013)!
!
Research Questions
1. Why is the library the perfect setting for serendipitous discovery and
what makes this setting so conducive to the chance encounter?
!
!
2. How do researchers actually browse for information in a physical
library, and how do they experience libraries and serendipitous
discoveries?
!
!
3. How do we bridge the perceived gap between the physical and digital
resources, while at the same time providing users with key features and
affordances of both worlds?
User Study
“I find it dizzy because here you know, poor signage. I saw a ‘B’
(referring to call numbers) but I don't know where ‘A’ is. It
would be nice for ‘A’ catalogs are here, ‘B’ here ‘C’ here so I
don’t have to go…”
- Maureen
“I feel that if I’m looking up a topic and I go to the shelf for
video game studies, I’ll find books that I hadn’t seen in the
catalog, but in the general field; even if I lose track of a single
book,I’ll find another in the general area; this happens to me
constantly.”
– Clarissa
“typically	
  I	
  start	
  with	
  the	
  speci0ic	
  text	
  I've	
  come	
  across,	
  
sometimes	
  looking	
  up	
  keywords	
  [kws].	
  Usually	
  I	
  will	
  0ind	
  
one	
  book	
  I	
  know	
  i'm	
  looking	
  for,	
  then	
  check	
  that	
  section.	
  
b/c	
  sometimes	
  books	
  don't	
  come	
  up	
  in	
  my	
  searches	
  for	
  
whatever	
  reason”	
  
– David
“I was in the library collecting books as I do, &!
one book was in a random section i've never been in before. I was kinda !
surprised that it was not where I expected it to be--one of those ones
buried way in a far-flung corner, and if you blink as you walk by you'll miss
it. Trying to find it, I walked past a section & a title caught my eye, so I
stopped, & was looking through it, and ended up finding a book that I
checked out because it was related to something I was looking for.”
–Bill
12
Is it possible to Design for
Serendipity?
STAK will:
✤ Augment the physical collection with the cloud of digital data that
surround it!
✤ Preserve the affective experience of physical browsing by allowing for
the tactile and embodied experience with research materials. !
✤ Enhance the physical library with the metadata and extant library
organization system!
✤ Support users' recall through the spatial experience of information.!
✤ Use the physical library environment to encourage the kinds of
distractions and unexpected links that create serendipitous experiences
User Model
Research interests:!
!
Communication analysis of networked academics!
Social Networks!
Social media!
Actor-Network Theory!
Communication Technologies!
Facebook!
Instant messaging!
Latour!
Wellman!
!
Theories of media reception!
Reception theory!
Audience response!
Public sphere !
Media studies!
Theatre Audience!
Censorship!
Bakhtin!
Habermas!
!
Implementation of Computational Linguistics Lab!
Linguistics applications!
AI!
Computer Science!
Project management !
Data mining!
NLP!
Turing!
Markov!
!
36-year-old Professor of Communication!
“The title was in bold print, it was a large
book, I think that's why I noticed it,
because the book itself was a very vibrant
colour. . . .  Often I notice the cover of the
book before the title itself, and just take it
from there. That's why it's funny that the 85
Million books like this, the re-covered
bland, grey or black books, those are the
ones I have a hard time finding because I
don't notice them right away.”!
!
!
- Bill!
Research Goal:
To create, not an algorithm for serendipity, but the
conditions in which serendipity is likely to occur
Prototyping: STAK
Noticing!
!
Capture and Recall!
Noticing
STAK - Book Wanderer Interface Prototype.!
(Coded by D. Mould, 2014)
I’m	
  Feeling	
  Smart
I’m	
  Feeling	
  Lucky
STAK	

Concept
FutureWork
✤ Publish paper on work to date!
!
✤ Perfect dynamic user model management system!
!
✤ Design, implement and test several interface prototypes!
References
✤ Kemman, Max, Martijn Kleppe, and Stef Scagliola. 2013. “Just Google It Digital
Research Practices of Humanities Scholars.” Cornell Digital Libraries: 1–17.!
✤ Mould, David. 2014. “Book Wanderer” Written in Processing 2.0. July 9, 2014. !
✤ Toms, Elaine G., and Heather L. O’Brien. 2008. “Understanding the Information and
Communication Technology Needs of the E-Humanist.” Journal of Documentation 64
(1): 102–130. doi:10.1108/00220410810844178.!
✤ Weintraub, Karl J. 1980. “The Humanistic Scholar and the Library.” The Library
Quarterly 50 (1): 22–39.

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STAK: Serendipitous Tool for Augmenting Knowledge - Bridging gaps between digital and physical resources

  • 1. Kim Martin, Brian Greenspan, and Anabel Quan-Haase STAK (SerendipitousTool for Augmenting Knowledge) Bridging Gaps between Digital and Physical Resources
  • 2. “serendipity” mentioned in ! all articles! (JStor) ! Total: 6559 “serendipity” mentioned in ! LIS articles! (JStor) ! Total: 403 Source: http://dfr.jstor.org/
  • 3. “With a library it is easier to hope for serendipity than to look for a precise answer.” –Lemony Snicket
  • 4. Overview ✤ The beginning! ✤ Serendipity research/models! ✤ User Study! ✤ Augmented Reality tools! ✤ Informed Serendipity! ✤ Theories of distraction! ✤ The prototype
  • 5. Augmented Reality Storytelling App! +! Serendipity Model! +! Research on Humanists’ Information Habits! = ! STAK
  • 6. From the literature ✤ How will digitization change the research process of humanities scholars? (Weintraub 1980)! ! ✤ Majority of searching done online (Toms and O’Brien 2008)! ! ✤ Google Scholar most used by scholars (Kemman et al 2013)! !
  • 7. Research Questions 1. Why is the library the perfect setting for serendipitous discovery and what makes this setting so conducive to the chance encounter? ! ! 2. How do researchers actually browse for information in a physical library, and how do they experience libraries and serendipitous discoveries? ! ! 3. How do we bridge the perceived gap between the physical and digital resources, while at the same time providing users with key features and affordances of both worlds?
  • 9.
  • 10. “I find it dizzy because here you know, poor signage. I saw a ‘B’ (referring to call numbers) but I don't know where ‘A’ is. It would be nice for ‘A’ catalogs are here, ‘B’ here ‘C’ here so I don’t have to go…” - Maureen
  • 11. “I feel that if I’m looking up a topic and I go to the shelf for video game studies, I’ll find books that I hadn’t seen in the catalog, but in the general field; even if I lose track of a single book,I’ll find another in the general area; this happens to me constantly.” – Clarissa “typically  I  start  with  the  speci0ic  text  I've  come  across,   sometimes  looking  up  keywords  [kws].  Usually  I  will  0ind   one  book  I  know  i'm  looking  for,  then  check  that  section.   b/c  sometimes  books  don't  come  up  in  my  searches  for   whatever  reason”   – David
  • 12. “I was in the library collecting books as I do, &! one book was in a random section i've never been in before. I was kinda ! surprised that it was not where I expected it to be--one of those ones buried way in a far-flung corner, and if you blink as you walk by you'll miss it. Trying to find it, I walked past a section & a title caught my eye, so I stopped, & was looking through it, and ended up finding a book that I checked out because it was related to something I was looking for.” –Bill 12
  • 13. Is it possible to Design for Serendipity?
  • 14. STAK will: ✤ Augment the physical collection with the cloud of digital data that surround it! ✤ Preserve the affective experience of physical browsing by allowing for the tactile and embodied experience with research materials. ! ✤ Enhance the physical library with the metadata and extant library organization system! ✤ Support users' recall through the spatial experience of information.! ✤ Use the physical library environment to encourage the kinds of distractions and unexpected links that create serendipitous experiences
  • 15. User Model Research interests:! ! Communication analysis of networked academics! Social Networks! Social media! Actor-Network Theory! Communication Technologies! Facebook! Instant messaging! Latour! Wellman! ! Theories of media reception! Reception theory! Audience response! Public sphere ! Media studies! Theatre Audience! Censorship! Bakhtin! Habermas! ! Implementation of Computational Linguistics Lab! Linguistics applications! AI! Computer Science! Project management ! Data mining! NLP! Turing! Markov! ! 36-year-old Professor of Communication!
  • 16. “The title was in bold print, it was a large book, I think that's why I noticed it, because the book itself was a very vibrant colour. . . .  Often I notice the cover of the book before the title itself, and just take it from there. That's why it's funny that the 85 Million books like this, the re-covered bland, grey or black books, those are the ones I have a hard time finding because I don't notice them right away.”! ! ! - Bill!
  • 17. Research Goal: To create, not an algorithm for serendipity, but the conditions in which serendipity is likely to occur
  • 19. Noticing STAK - Book Wanderer Interface Prototype.! (Coded by D. Mould, 2014)
  • 20. I’m  Feeling  Smart I’m  Feeling  Lucky STAK Concept
  • 21.
  • 22. FutureWork ✤ Publish paper on work to date! ! ✤ Perfect dynamic user model management system! ! ✤ Design, implement and test several interface prototypes!
  • 23. References ✤ Kemman, Max, Martijn Kleppe, and Stef Scagliola. 2013. “Just Google It Digital Research Practices of Humanities Scholars.” Cornell Digital Libraries: 1–17.! ✤ Mould, David. 2014. “Book Wanderer” Written in Processing 2.0. July 9, 2014. ! ✤ Toms, Elaine G., and Heather L. O’Brien. 2008. “Understanding the Information and Communication Technology Needs of the E-Humanist.” Journal of Documentation 64 (1): 102–130. doi:10.1108/00220410810844178.! ✤ Weintraub, Karl J. 1980. “The Humanistic Scholar and the Library.” The Library Quarterly 50 (1): 22–39.