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Kingston Business Bulletin
  Taking Care of Business in Kingston               www.kingstonbusiness.com.au                                        Volume 1 2013




Bridging the Gap Between                                                                      Are you
Research and Innovation                                                                       connected?
It has been said that people who
create knowledge and people who                                                               As businesses look to emerging
need that knowledge do not                                                                    technologies for growth and
necessarily communicate well with                                                             development, they are quickly
one another – and this needs to                                                               finding the first hurdle is the out of
change if Australia is to improve its                                                         date broadband infrastructure and
performance in converting world-                                                              its inadequate capabilities.
class research into new and exciting                                                          Since the announcement of the rollout of
products that address the challenges                                                          the National Broadband Network (NBN),
we are facing.                                                                                Council has been actively highlighting the
                                                                                              critical need for high speed broadband in
The South East Melbourne Innovation                                                           Kingston, one of Victoria’s major
Precinct (SEMIP) initiative, of which Kingston                                                employment centres.
                                                 (SMEs), larger companies and the
is an active partner, has accepted the
                                                 research community.                          While successful in ensuring a number of
challenge of assisting local companies to
access the world-class research institutions     An international perspective will be         Kingston areas are now included in the
that operate within this region.                 provided by Kees Eijkel, CEO of Kennispark   current roll out program, there are still
                                                 Twente, the shell for commercialisation in   key industrial precincts missing out.
A number of events featured in this              and around the University of Twente and
edition will provide you the opportunity to                                                   Council is now proactively pursuing the
                                                 Saxion University in the Netherlands.        NBN for other locations, such as Braeside,
be involved with new and emerging
technologies and innovation at its best.                                                      which is home to many internationally
                                                 Who should attend?                           focussed companies employing large
One not to miss is:                              Industry leaders, owners and operators of    numbers of our community.
                                                 businesses who are hungry for change and
SEMIP INNOVATION SYMPOSIUM 2013                                                               Council’s Economic Development team are
                                                 want to make the right connections.
“Innovation Symposium 2013”, to be held                                                       now visiting business owners in industry
on 21st March, is designed to showcase                                                        precincts to collect data on current and
successful examples of companies that
have bridged the gap between research
                                                 SEMIP INNOVATION SYMPOSIUM 2013              future technology requirements and other
                                                                                              business needs.
and innovation.                                  Date:   Thursday 21st March
                                                                                              Tell us about your business technology
Professor Ian Chubb, Chief Scientist of          Time:   8.00am – 2.00pm                      requirements:
Australia and Patron of Science in               Venue: Hemisphere Conference Centre,         • email business@kingston.vic.gov.au or
Industry, will give a national perspective
                                                         488 South Rd, Moorabbin              • call phone 9581 4735
on this very topical issue, complemented
                                                                                              • or Have Your Say at
by presentations and panel discussions           Bookings: www.innovation2013.com.au          http://www.surveymonkey.com/s/KingstonBroadband
from both small to medium enterprises
Editorial                                      Emergency Management Basics
                                                   Emergency Management is often
                                                   perceived as emergency services and
                                                   the flashing lights as they turn out
Happy New Year to everyone! I                      and respond - but what happens
hope you had the opportunity to                    before and after an event?
spend some relaxing time with                      In emergency management, there are four
family and friends and have now                    fundamentals for managing emergencies
                                                   and disasters - Prevention, Preparedness,
returned to work with renewed                      Response and Recovery (PPRR). These four
energy to focus on the year ahead.                 fundamentals are fast being adopted by
                                                   businesses to ensure their continued
Depending on which economic analyst you            survival. Ask yourself the following
listen to, 2013 is going to be a good year         questions to maintain preparedness.
with the US economy improving, the debt            PREVENTION – How do we prevent a bad year,
situation in Europe stabilising and China          incidents and accidents happening, being
growing faster than expected – or it will be       affected by a disaster, cash flow issues?        These are questions being asked by
the exact opposite!                                PREPAREDNESS – Do we have enough                 thousands of business owners (including
                                                   insurance cover? How often will we meet          self-employed) across the country.
I think the reality is that a great deal of        and review targets, standards, equipment,
uncertainty remains and that 2013 will be          stock holdings performance etc and what          Online tools like MyBizShield, have been
                                                   would we do if a disaster was to happen to       developed by using the four fundamentals
challenging for most businesses, depending
                                                   the business or area? What is our business       of emergency management to help you
on what sector you operate in.                     continuity plan?                                 meet your business needs through any
However, there is one thing that is certain.                                                        emergency.
                                                   RESPONSE – How can we reduce the
The use of social media in all its guises will     turnaround time for requests, orders and
                                                   deliveries and how would we keep everyone        Will you leave it too late to
continue to increase at an incremental rate.                                                        Prevent, Prepare, Respond and Recover?
                                                   safe if there was a fire / flood / disaster?
Innovation and new technology adoption                                                              Helpful tools for businesses can be found at
and adaptation, together with excellence in        RECOVERY – How quickly can we fix an issue
                                                   or problem for a client, what would we do if a   www.business.gov.au
customer service, will be fundamental to
                                                   major emergency was to affect our business or    www.mfb.vic.gov.au
business success.                                  area - would our business continuity plan        www.ses.vic.gov.au
                                                   stand up, can we temporarily relocate and
Savvy customers are now extremely well             continue trading?
equipped to research your product or
service and to purchase at the time of their
choosing. If you don’t offer potential
customers this convenience, your
                                                   Collaborative Networks Pilot Program
competitor will.
                                                   The Victorian Government’s Collaborative
Access to high-speed broadband is crucial.         Networks Pilot Program aims to promote
Council will continue its very active              improved productivity through fostering
advocacy on behalf of its business                 partnerships between business and Victoria’s
community to be included in the early roll-        world-class research institutions.
out of the National Broadband Network.
                                                   The demand-driven program works to translate
Kingston will also be offering a diverse range     recent research and technological innovations
                                                   into commercial outcomes and builds on
of opportunities and forums to assist you to
                                                   Victoria’s competitive advantages in business,
innovate in your business regardless of                                                             •    Dairy Innovation Australia
                                                   manufacturing, innovation and research.
whether you are a start-up or an established                                                        •    Composites Australia
                                                   The Networks will be led by:
company. And it is not just about new              •    The Council of Textile and Fashion          If you have any questions relating to the
technologies. Business model innovation is              Industries of Australia                     Collaborative Networks Pilot Program,
also paramount. The old way of doing               •    The Monash Institute of Medical             please email
                                                        Research                                    commercialisation@dbi.vic.gov.au
things may no longer be appropriate.
If there are any other activities that you think
would assist your business, please contact me.     HomeBiz Connect
                                                   The Australian Government’s new HomeBiz          business plan and understand what it takes to
                                                   Connect is designed to introduce Home Based      run a small business.
                                                   Businesses (or intending home based start-ups)   Whether you are looking to start a new online
                        Suzanne Ferguson           with the skills involved in running a business   retail store, to contract out your corporate or
          Manager, Economic Development,           and can connect you to a range of low-cost       trade skills, or support a partner by managing
                          City of Kingston         and no-cost business advisory services.          their paperwork, registering to attend an
                                                                                                    Information Session is a great place to start.
                                                   Professionals will be on hand to answer all
“It’s not the strongest of the species that        sorts of questions from tax to record keeping.   The Melbourne launch is on 18th April 2013
survive, nor the most intelligent, but the one     They will also be able to advise you how to      at Rydges, 701 Swanston Street, Carlton
most responsive to change”. Charles Darwin         find people who can help you develop a           Register at http://homebizconnect.org.au


2                                                                               A Business Bulletin for the City of Kingston
Volunteer business
SAVER PLUS FOR YOUR WORKERS                                                                 mentoring –
Provide your employees with
access to a free matched savings                                                            a rewarding
and financial education program.
Saver Plus is a savings program that
                                                                                            experience
could help your employees receive
matched savings dollar for dollar (up to
$500) towards personal or family                                                            Retired and semi-retired CEOs and
education costs. It is an initiative of the                                                 entrepreneurs are helping local
Brotherhood of St Laurence and ANZ
and is funded by the Australian
                                                                                            business owners to achieve their
Government with ANZ providing the                                                           goals through the Mentor Partners
matched savings. It is delivered by                                                         Program.
                                              participants find the financial education
various community agencies and is now
                                              sessions to be extremely rewarding.
available within the City of Kingston.
                                              They finish the program with improved         If you have a wealth of experience and
Saver Plus participants set a savings         money management skills and a long            success in business and looking for
goal, complete financial skills workshops     term savings habit which helps to             something rewarding to do in your free
and save regularly and consistently           alleviate financial stress. The latest RMIT
                                              research shows that 87% of participants       time, then the Mentor Partners Program
towards their savings goal. To be
eligible to join Saver Plus a person must:    continued to save after completing the        may be what you are looking for.
• have a Centrelink Health Care Card          Saver Plus Program.
     or Pensioners Concession Card;
                                                                                            The Mentor Partners Program is a joint
                                              It may be possible for you, as an             initiative between Glen Eira and Kingston
• be at least 18 years old;                   employer, to offer the Saver Plus
• have some regular income from               program to your employees and have            City Councils and enables experienced
     work (themself or their partner);        the financial education sessions              business people to give back to the
     and                                      delivered in the workplace if you have a      community using the skills they have
• be a parent or guardian of a child          suitable space. Alternatively, individual
     at school or be attending or                                                           acquired over a lifetime in business.
                                              workers can contact Jewish Care, who is
     returning to vocational education        the community agency contracted to
     themselves.                                                                            Mentors in the Program feel a great
                                              deliver the program in Kingston.
                                                                                            sense of satisfaction, knowing they are
Eligible savings goals can include            This program provides an excellent
computers, text books, school uniforms,
                                                                                            not only assisting individuals to reach
                                              opportunity for employers to assist their     their goals, but also contributing to the
equipment needed for vocational               lower income employees improve their
training e.g. tools of trade as well as       financial literacy and receive dollar for     economic development of our region.
student excursions and camps and              dollar matched savings towards
equipment or fees for club and                education costs.                              The free Program, which has been
community activities such as dance,                                                         running since 2002, matches volunteer
music, swimming lessons, sport etc.           For further information contact Henry         business mentors with local businesses,
                                              Frenkel, Saver Plus Project Worker on
This program has been comprehensively         8517 5670 / 0488 069 627 or                   to assist the owners in overcoming
evaluated by RMIT which has shown that        saverplus@jewishcare.org.au.                  challenges and developing action plans
                                                                                            to grow their business.

Workplace English Language and                                                              Mentors are accredited through Glen Eira
                                                                                            and Kingston City Councils and are

Literacy (WELL)                                                                             provided with access to business
                                                                                            resources, business events and support
The Workplace English Language and             The organisation applying for the            materials.The Program also gives mentors
Literacy (WELL) Program is a                   funding grant should be prepared to          the opportunity to utilise their business
government-funded program aimed at             co-ordinate project activities and to        knowledge in different settings and
                                               use approved training providers, as set      continue to build their mentoring skills.
assisting organisations to train               out in the guidelines. Eligible
workers in English language, literacy          activities include English language,         If you have a successful business
and numeracy skills.                           literacy and numeracy training               background and enjoy motivating and
                                               integrated with workplace training.
This funding is available on a                                                              helping others, and would like to give
                                               Employers are expected to contribute
competitive grants basis to                    at least 25% of training costs (50% for      something back to the community, please
organisations for English language             second and third year projects) and          contact Mentor Partners Program Co-
and literacy training linked to job-           provide regular reports.                     ordinator, Sandy Brouvalis, on 0438 507
related workplace training and is
designed to help workers meet their                                                         010 or visit www.mentorpartners.com.au
                                               Further information is available at          for more information.
current and future employment and              www.innovation.gov.au/skills
training needs.


  A Business Bulletin for the City of Kingston                                                                                     3
To visit the events
               Page on our
                                        For more details visit:
               website, please scan
               the QR code.             www.kingstonbusiness.com.au                                               Phone : 9581 4735


                                                  MAKING GOOD BUSINESS CONNECTIONS
ADVANCED                                          The first event for the Kingston                attendees at these events are made very
MANUFACTURING AT                                  Business Women's Network will be                welcome. There is no better time than the
                                                                                                  start of 2013 to build your business
                                                  held on 19th February where
MONASH UNIVERSITY                                 guest speaker, Amanda Birch of                  connections and network with like-
                                                                                                  minded business women.
                                                  Lemexe, will share her expertise
This workshop will showcase four of
                                                  on creating and delivering a                    The February event is sponsored and
Monash University’s world-leading
                                                  targeted communications strategy.               hosted by the Mentone Hotel.
capabilities in new and innovative
materials, processes and technologies that        Amanda has a wealth of business                 Date:           Tues 19th February 2013
are transforming the future of                    experience, both in Australia and               Time:           1.15pm - 2.45pm
manufacturing. Could your company                 overseas, and will outline a low-cost           Venue:          Mentone Hotel
benefit from knowing the latest                   strategy to ensure your business message                        95 Beach Road, Mentone
developments in:                                  is heard.                                       Cost:           $20, which includes light
•   Flexible solar cells printed on plastics;     There is dedicated time at the event to                         finger food
•   Spray drying and functional particles         talk to others about your business and          To register visit:
    for the food and pharmaceutical               make new connections. First-time                www.kingstonbusiness.com.au
    industries;
•   Enhanced construction materials,

•
    including utilisation of waste materials;
    Advanced RFID systems and real world
    applications.
                                                  Starting Your Business
                                                  Planning to start a business? Find
                                                  out what you need to know to
INNOVATION WORKSHOP -                             make sure your new business gets
ADVANCED MANUFACTURING                            off to a sound start.
Date:    Tuesday, 26th February
Time:    8.30am – 11.00am                         This comprehensive workshop on starting
                                                  a business will cover topics that include
Venue: Monash Biomedical Laboratory,
                                                  how to assess the viability of your idea,
         770 Blackburn Rd, Clayton                identifying the best business structure for
Registrations:                                    your needs, marketing, finance, pointers
         events@semip.org.au                      and tips on preparing a business plan and       Date:           Wed 20th February 2013
         by 19 Feb 2013 for catering purposes     what resources are available to assist and      Time:           1.00pm - 4.30pm
                                                  support new business operators and
                                                                                                  Venue:          Woodlands , 109 White St
                                                  more.
                                                                                                                  Mordialloc Vic 3195
                                                  *A voucher for one free mentoring session
ROYAL AUSTRALIAN                                  is provided for participants in this
                                                                                                  Cost:           $30
                                                                                                  To register visit: http://goo.gl/kc41V
                                                  workshop.
CHEMICAL INSTITUTE
                                                  MEET YOUR MATES
                                                  If you are a business operating in
An opportunity exists for local                   Braeside, you are invited to come
manufacturers who are heavily reliant on          along to a business networking event
innovative and competitive chemical               hosted by Kingston Council.
technologies to mix with scientists from
industry, academia, and business executives       This is a great opportunity to meet your
at a free networking event at Monash              neighbouring business owners after work,
University. Held at Taste Baguette,               chat over drinks and nibbles and find out
“ChemBeers” is the Chemistry Networking           what business support is available for local
Event of the South East Corridor.                 businesses.
                                                  Council’s business development team will
                                                  be on hand to hear first-hand about your        Date:         Thurs 21st February 2013
CHEMBEERS                                         business and keep you updated on the
                                                                                                  Time:         5.00pm - 7.00pm
                                                  services and resources currently available.
Date:  Thursday, 21st February                                                                    Venue:        Braeside
Time:  5.30pm – 7.30pm                            “Meet Your Mates” events are held in            Cost:         Free
Venue: Menzies Building, Monash University        each industrial area in Kingston on a           Registrations are required, to register visit:
                                                  rotational basis. This free event is focussed
                                                  on businesses in the Braeside and               www.kingstonbusiness.com.au
Further information can be found at               Mordialloc area.
http://www.raci.org.au/events/event/chembeers-4                                                   For more information, contact Angela or Matt
                                                  Talk business with other businesses in          on 9581 4735.
                                                  Kingston and make new contacts!

       4                                                                          A Business Bulletin for the City of Kingston
For more details visit:
www.kingstonbusiness.com.au                                            Phone : 9581 4735


BUSINESS ‘Q & A’
Find out about business                      Find out how to:                        Small businesses are the engine of our
resources, assistance,                       • Source government programs,           economy. Come along and see how we
                                                 grants and resources                can help you to be more successful.
programs and information
                                             • Get practical help to commercialise
                                                                                     Date:       Tues 9th April 2013
                                                 new ideas and kick-start your
Get FREE and direct access to local,                                                 Time:       6.00pm - 8.00pm
                                                 business
state and federal government                                                         Venue:      Woodlands Golf Club
                                             • Secure your intellectual property
agencies, business advisors and others.
                                             • Protect your business from scams                  109 White St, Mordialloc
Ask questions, get information, and
                                             • Comply with your tax obligations      Cost:       Free (incl. refreshments)
find out about the programs, grants,
                                             • Protect your employees and make       Registration:
resources, people and organisations
                                                 your workplace safe                 www.kingstonbusiness.com.au
that can help you. Network with
                                             • Fulfil your consumer guarantee        Enquiries: Joe Imbesi - 0402 133 673
other small businesses and learn how
                                                 obligations
to run or improve a small business
                                             • Find out about Kingston Council’s
and be inspired!
                                                 business support programs



Powering Your Business Success
The Kingston Business Women’s                This event will be sponsored by the
network event for April will                 Quest Apartments in Moorabbin.
feature guest speaker, Elizabeth
                                             Date:         Wed 17th April 2013
Conway, from the Isis Institute.
                                             Time:         1.15pm - 2.45pm
Elizabeth will draw on her own               Venue:        Quest Apartments,
personal success as a business woman                       Moorabbin
for over 20 years, as well as a Reiki        Cost:         $20, which includes
Master, to inspire those wishing to                        light finger food
navigate successfully their personal,        To register visit:
professional and spiritual journey.          www.kingstonbusiness.com.au



MARKETING BASICS
Small businesses that succeed                magazines and newspapers are being      Date:       Thurs 18th April 2013
know the importance of                       overtaken by an array of online         Time:       6.00pm - 8.00pm
marketing!                                   options, changing the way we market.    Venue:      Kingston City Council
                                             Join us and learn practical tips and                1230 Nepean Highway
Marketing is the key to letting people
                                             ideas about deciding which marketing                Cheltenham Vic 3192
know you exist, so it pays to know how
                                             tools are best for your business.       Cost:       $20
to do it. However, traditional
                                                                                     Register:   http://goo.gl/qFsrS
marketing channels such as print,



BUSINESS PLANNING BASICS
Plan to succeed in business.                 Date:       Wed 13th March 2013
                                             Time:       6.00pm - 8.00pm
This practical business planning seminar     Venue:      Kingston City Council
will point your business in the right                    1230 Nepean Highway
direction and is ideal for both new                      Cheltenham Vic 3192
business owners and those thinking
                                             Cost:       $20
about starting a business. You will learn
how to write and implement a one             Register:   http://goo.gl/Sd6pN
page business plan and how to set goals
that will put you on the track to success.


  A Business Bulletin for the City of Kingston                                                                           5
Multi-Channel Retailing – The First Steps
Consumer behaviour has clearly                      This workshop will de-mystify the
changed. The speed of this change                   ‘multi-channel trends’ and will provide
                                                    retailers with an understanding of what
has caught many retailers by
                                                    is actually the new way of retailing.
surprise. Consumers are shopping                    How to combine a physical store with
across an array of multiple channels                an online store and why this will assist
any time - day or night. There is                   your customers.
                                                                                                         Karen has over 20 years of experience in
now a new retail landscape!                         Topics covered will include:                         retail, including working for major UK
Consumers simply have more                          • Multi-channel retailing                            department stores, Marks and Spencer,
opportunities at their fingertips. It is no         • Inventory management                               and Woolworths, and fashion retailers
longer sufficient to have a shop and                • Fulfillment and logistics                          including Adams and Sears.
consider using a catalogue or flyer as              • How to leverage existing
                                                                                                         Spaces are limited and bookings are
sufficient to engage with customers.                    technology channels
                                                                                                         essential.
They demand more touch points such as               • Successful online sales techniques
websites and online stores.                         • Cross-channel sales and why they                   Date:        Tuesday 19th March 2013
                                                        are important.                                   Time:        6.00pm - 9.00pm
Retailers need to embrace new ways of
selling and find a point of difference to           Karen Bycroft from the Australian Retail             Venue:       Woodlands Golf Club,
grow their business without increasing              Institute will help retailers understand                          White Street, Mordialloc
their shop floor space. If you are                  the changes required to be successful and            Cost:        $20 includes light finger food
running a retail business, don’t miss this          how to implement a retail strategy that              Bookings: www.kingstonbusiness.com.au
opportunity to find out how!                        will keep pace with customers’ demands.              Enquiries: Marian 9581 4786



BUSINESS APPS
The Australian Government has
embraced the digital world with
the release of business apps for
your iPhone.
The four business apps include:

•       M Y B I Z P L A N – interactive tool that   •   M Y B I Z S HI E L D – process of creating        All apps are free to download and
        steps through the process of creating           a solid, well-structured emergency                provide a great resource for businesses.
        a solid, well-structured plan, tailored         management plan, tailored to your                 To download the free apps, visit:
        to your business.                               business.                                         www.business.gov.au and click on the
                                                                                                          Apps Page.
•       M A R K E TM Y B I Z – steps you through    •   B US I N E S S . G O V. A U I P HO N E A P P –
        the process of creating a solid, well-          access essential business information
        structured marketing plan, tailored             and resources in the palm of your
        to your business.                               hand using business.gov.au’s FREE
                                                        iPhone application.



GET YOUR BUSINESS ONLINE TODAY
Want to get your business online,
but don’t know where to start?
Need some help with your transition to e-
commerce?
Or do you just want practical advice about
the internet and what it means for your
business?
The Australian Government’s Digital Business
website provides information that may assist
you, with simple and practical tips on what
your business could be doing online and how
you can do it.
Visit: http://www.digitalbusiness.gov.au/


    6                                                                                A Business Bulletin for the City of Kingston
Industry Support Programs Forum                                                                          Sustainable
Have you thought about taking                        ENERGY EFFICIENCY ASSIST: The                       Business Network
advantage of free or low-cost                        Australian Industry Group’s (Ai Group)
assistance programs in 2013 to help                  Energy Efficiency Assist Program is
you reduce your energy use,                          providing a range of products and
                                                     services, including FREE onsite energy
improve resource efficiency and                      assessments, for small to medium
lower your operating costs?                          companies in the manufacturing sector.
This FREE Forum will provide you with an             ENTERPRISE CONNECT: Is an Australian
overview of a range of industry assistance           Government initiative that presents a real
programs.                                            opportunity for small and medium sized
SMARTER RESOURCES SMARTER                            businesses looking for ways to boost                The City of Kingston is seeking
BUSINESS: Sustainability Victoria’s new              productivity and innovation in order to             Expressions of Interest from local
industry support program provides a suite            improve their competitiveness,                      businesses to participate in a
of support services to help businesses               profitability and growth. Services include
                                                     Business Reviews delivered at no charge             Sustainable Business Network in 2013.
with over 20 employees become more
materials and energy efficient, and save             to businesses and grant assistance of up
                                                                                                         The Network will provide businesses with
money. Services include funding for                  to $20,000, to implement
                                                                                                         information and support for the
resource efficiency and energy                       recommendations identified in the
                                                                                                         implementation of sustainable business
assessments, and implementing upgrades,              Business Review.
                                                                                                         practices to stay competitive in a global
as well as support for grant application                                                                 market. It will provide a platform for
                                                     Date:         Wed 27th Feb 2013
writing.                                                                                                 businesses seeking innovative solutions to
                                                     Time:         9.00am - 11.00am
CLEAN TECHNOLOGY INVESTMENT                                                                              their environmental challenges.
                                                     Venue:        Woodlands Golf Club
PROGRAM: The $1 billion Clean                                                                            •      Networking breakfasts and practical
                                                                   109 White St, Mordialloc
Technology Investment Program provides                                                                          seminars will keep you informed and
grant funding to manufacturers for                   Cost:         Free SEATS ARE LIMITED.
                                                                                                                facilitate contact with key industry
investments in energy efficient capital              Register:                                                  expertise.
equipment such as machinery upgrades,                www.kingstonbusiness.com.au                         •      Information and advice for business on
replacement of compressors and lighting,             or phone Sarah on 9867 0224, or                            the availability of government funding
as well as alternative energy supplies.                                                                         programs.
                                                     email sarah.mccormick@aigroup.asn.au
                                                                                                         •      Regular updates on environmental
                                                                                                                challenges and energy issues and the
                                                                                                                implications for your business, as well as
                                                                                                                opportunities.
                                                                                                         Membership of the Sustainable Business
                                                                                                         Network is free.
                                                                                                         To r e g i s t e r y o u r i n t e r e s t , p l e a s e e m a i l :
                                                                                                         b u s i n e s s @k i n g s t o n . v i c . g o v . a u o r c o n t a c t
                                                                                                         A ng e la S t u bb s on 9 58 1 47 8 7 .




 Sustainable Business in Kingston
The City of Kingston’s Sustainable                    advantage through sustainability:                  workshop to 150W LED highbay will be
Business Program has enabled 14                       1. Operational Efficiencies                       recouped in 2½ years. Costs associated with
                                                      2. Branding                                       changing the existing 30W fluoro tubes in
participating businesses to identify
                                                      3. New Business Opportunities                     the office space with 18W LED tubes will be
strategies to build resilience in their                                                                 recouped in only 1.6 years.
company in a challenging                              The business focussed on 3 key operational
                                                      efficiency areas - water saving, waste            As a result of the Sustainable Business
marketplace and develop innovative
                                                      reduction and energy efficiency.                  Program, L.K.Diesel also commenced a
new business opportunities.                                                                             number of new branding initiatives,
                                                      (i)   They installed 2 x 25,000 litre water       including upgrading their website and
Consultants from The Shaper Group assisted
                                                            tanks. Now, the cooling tower, wash         acquiring an industry database to extend
business owners to develop realistic business
                                                            bay area, toilets and hand basins all use   their marketing to potential customers. The
plans, reduce their carbon footprint, reduce their
                                                            tank water. Mains water is only used for    company is developing ways to use web-
operating costs, maintain employment levels
                                                            drinking water and a drip feed system       based technology to streamline customers’
and improve production processes and output.
                                                            for the garden area, leading to a           purchasing and servicing requirements. A
L K Diesel Service was one of the participants              reduction from an average of 792 litres     Customer Relationship Management system
in the program. This family-owned and                       per day to an average of 94 litres.         will enable the creation of tailor-made
operated business was established in1967.             (ii) Costs for waste removal and packaging        solutions for each customer.
Currently, three generations work together                  materials have been reduced by 80%.
at their Braeside site. The company supplies                Most cardboard boxes are now recycled       All participants in the Sustainable Business
and services industrial diesel engines,                     and waste paper is shredded for use in      program achieved a great deal. They
generators and pump sets within Australia                   the despatch area.                          established robust measures to reduce the
and the Asia/Pacific region.                          (iii) An energy audit found that lighting         cost of doing business and also identified new
                                                            was consuming most of their electricity.    business opportunities, while strengthening
Through the program, L.K.Diesel identified 3                The initial outlay of changing the          existing customer relationships.
key drivers for creating a competitive                      existing 400W metal halides in the

  A Business Bulletin for the City of Kingston                                                                                                                          7
What’s on in Autumn                                       • Melbourne Business Awards Breakfast
                                                                                                           - 1st March, 10th May, 19th July, 6th Sept, 6th Dec.
                                                • Kingston Farmers’ Market                                • Business Planning Basics - 13th March
                                                 - 2nd Feb, 2nd March, 6th April, 4th May                 • Multi-Channel Retailing - 19th March
                                                • Making good business connections - 19th Feb             • SEMIP Innovation Symposium - 21st March
                                                • Starting Your Business - 20th Feb                       • Business Q & A -9th April
                                                • Meet your mates - 21st Feb                              • Powering Your Business Success - 17th April
                                                • Innovation Workshop                                     • Marketing Basics - 18th April
                                                 - Advanced Manufacturing Technologies                    • Go Online: A Startup Guide - 8th May
                                                 - 26th Feb
                                                • Industry Support Programs Forum - 27th Feb




Specialty Group named                                                                ‘THE BEST OF THE BEST’
‘Business of the Year’                                                               The south east of Melbourne is one of Australia’s
                                                                                     most dynamic and important economic regions. The
                                                                                     Melbourne South East (MSE) Business Awards aims to
                                                                                     recognise and celebrate excellent businesses that
                                                                                     have contributed to the success of the region by
                                                                                     acknowledging their achievements at a G a l a D i n ne r
                                                                                     t o b e h e l d at th e F r an ks t on A rt s C en tre o n
                              community inspired leadership
The Specialty Group’s George Lucas accepts the award from Chairman
                                                                                     F ri d ay , 19 th A pr i l 2 01 3.
Geoff Lawyer and City of Kingston Mayor Cr Ron Brownlees                             In addition to those companies that qualify for
A future where roofing materials will generate solar energy without                  consideration by the Melbourne Business Awards,
the need for add-on PV panels has helped The Specialty Group, a                      nominations are being sought from other Kingston
Moorabbin-based industrial textiles manufacturer, win the                            businesses in the categories of:
Melbourne Business Awards’ (MBA) ‘Business of the Year’ title.
                                                                                     •          M i c ro / Ho m e B a s e d B u s i n e s s Aw a r d
Other nominees included global fast food industry technology
developer, Summit Innovations; food processor, Corvina Foods; solar                  •          E n v i ro n m e n t a l a n d S u s t a i n a b i l i t y Aw a r d
hot water systems developer, Chromagen; feature glass products                       •          B u s i n e s s G ro w t h a n d D e v e l o p m e n t Aw a rd
manufacturer, Celsius Glass; software and electronics engineering
firm, Hydrix; footwear maker, Koalabi; and electronics component
manufacturer, Fabtronics.                                                            If you believe that your business deserves to be nominated
These businesses demonstrate just how dynamic the south-east
                                                                                     in any of the above categories tell us what you have
region of Melbourne is in terms of the diversity of commercial,                      achieved and why you should be Kingston Council’s
industrial and manufacturing businesses and the products and                         nominee for that particular category. To be considered we
services they deliver.
                                                                                     need to receive your nomination at
The Melbourne Business Awards is a great opportunity to network                      business@kingston.vic.gov.au by 14th February.
with a broad cross-section of the local business community and hear
case studies of diverse and innovative businesses.
Register for the first breakfast for 2013 to be held on Friday 1st
March, at The Hemisphere Conference Centre in Moorabbin.

Kingston businesses, who were nominated for the Melbourne Business
Awards in 2012, will now have the opportunity to compete for the
prestigious Me lb ou rn e S ou th Ea s t (M S E) Bu s ine s s Aw ards .

F or m o re de t ai ls v i s it:
w w w .m e lb o u rn e b us i n es s aw a rd s .c o m .au




                                                                                                                DISCLAIMER
                                                                                                                The information in this publication is given in good faith and has
                                                                                                                been derived from sources believed to be reliable and accurate.
                                                                                                                However, the City of Kingston does not accept any liability
                                                                                                                whatsoever for its contents or the use of the information.

For information regarding any of the articles included in this newsletter please contact Suzanne Ferguson on 9581 4712, PO Box 1000 Mentone 3194

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Kingston business bulletin feb 2013 web

  • 1. Kingston Business Bulletin Taking Care of Business in Kingston www.kingstonbusiness.com.au Volume 1 2013 Bridging the Gap Between Are you Research and Innovation connected? It has been said that people who create knowledge and people who As businesses look to emerging need that knowledge do not technologies for growth and necessarily communicate well with development, they are quickly one another – and this needs to finding the first hurdle is the out of change if Australia is to improve its date broadband infrastructure and performance in converting world- its inadequate capabilities. class research into new and exciting Since the announcement of the rollout of products that address the challenges the National Broadband Network (NBN), we are facing. Council has been actively highlighting the critical need for high speed broadband in The South East Melbourne Innovation Kingston, one of Victoria’s major Precinct (SEMIP) initiative, of which Kingston employment centres. (SMEs), larger companies and the is an active partner, has accepted the research community. While successful in ensuring a number of challenge of assisting local companies to access the world-class research institutions An international perspective will be Kingston areas are now included in the that operate within this region. provided by Kees Eijkel, CEO of Kennispark current roll out program, there are still Twente, the shell for commercialisation in key industrial precincts missing out. A number of events featured in this and around the University of Twente and edition will provide you the opportunity to Council is now proactively pursuing the Saxion University in the Netherlands. NBN for other locations, such as Braeside, be involved with new and emerging technologies and innovation at its best. which is home to many internationally Who should attend? focussed companies employing large One not to miss is: Industry leaders, owners and operators of numbers of our community. businesses who are hungry for change and SEMIP INNOVATION SYMPOSIUM 2013 Council’s Economic Development team are want to make the right connections. “Innovation Symposium 2013”, to be held now visiting business owners in industry on 21st March, is designed to showcase precincts to collect data on current and successful examples of companies that have bridged the gap between research SEMIP INNOVATION SYMPOSIUM 2013 future technology requirements and other business needs. and innovation. Date: Thursday 21st March Tell us about your business technology Professor Ian Chubb, Chief Scientist of Time: 8.00am – 2.00pm requirements: Australia and Patron of Science in Venue: Hemisphere Conference Centre, • email business@kingston.vic.gov.au or Industry, will give a national perspective 488 South Rd, Moorabbin • call phone 9581 4735 on this very topical issue, complemented • or Have Your Say at by presentations and panel discussions Bookings: www.innovation2013.com.au http://www.surveymonkey.com/s/KingstonBroadband from both small to medium enterprises
  • 2. Editorial Emergency Management Basics Emergency Management is often perceived as emergency services and the flashing lights as they turn out Happy New Year to everyone! I and respond - but what happens hope you had the opportunity to before and after an event? spend some relaxing time with In emergency management, there are four family and friends and have now fundamentals for managing emergencies and disasters - Prevention, Preparedness, returned to work with renewed Response and Recovery (PPRR). These four energy to focus on the year ahead. fundamentals are fast being adopted by businesses to ensure their continued Depending on which economic analyst you survival. Ask yourself the following listen to, 2013 is going to be a good year questions to maintain preparedness. with the US economy improving, the debt PREVENTION – How do we prevent a bad year, situation in Europe stabilising and China incidents and accidents happening, being growing faster than expected – or it will be affected by a disaster, cash flow issues? These are questions being asked by the exact opposite! PREPAREDNESS – Do we have enough thousands of business owners (including insurance cover? How often will we meet self-employed) across the country. I think the reality is that a great deal of and review targets, standards, equipment, uncertainty remains and that 2013 will be stock holdings performance etc and what Online tools like MyBizShield, have been would we do if a disaster was to happen to developed by using the four fundamentals challenging for most businesses, depending the business or area? What is our business of emergency management to help you on what sector you operate in. continuity plan? meet your business needs through any However, there is one thing that is certain. emergency. RESPONSE – How can we reduce the The use of social media in all its guises will turnaround time for requests, orders and deliveries and how would we keep everyone Will you leave it too late to continue to increase at an incremental rate. Prevent, Prepare, Respond and Recover? safe if there was a fire / flood / disaster? Innovation and new technology adoption Helpful tools for businesses can be found at and adaptation, together with excellence in RECOVERY – How quickly can we fix an issue or problem for a client, what would we do if a www.business.gov.au customer service, will be fundamental to major emergency was to affect our business or www.mfb.vic.gov.au business success. area - would our business continuity plan www.ses.vic.gov.au stand up, can we temporarily relocate and Savvy customers are now extremely well continue trading? equipped to research your product or service and to purchase at the time of their choosing. If you don’t offer potential customers this convenience, your Collaborative Networks Pilot Program competitor will. The Victorian Government’s Collaborative Access to high-speed broadband is crucial. Networks Pilot Program aims to promote Council will continue its very active improved productivity through fostering advocacy on behalf of its business partnerships between business and Victoria’s community to be included in the early roll- world-class research institutions. out of the National Broadband Network. The demand-driven program works to translate Kingston will also be offering a diverse range recent research and technological innovations into commercial outcomes and builds on of opportunities and forums to assist you to Victoria’s competitive advantages in business, innovate in your business regardless of • Dairy Innovation Australia manufacturing, innovation and research. whether you are a start-up or an established • Composites Australia The Networks will be led by: company. And it is not just about new • The Council of Textile and Fashion If you have any questions relating to the technologies. Business model innovation is Industries of Australia Collaborative Networks Pilot Program, also paramount. The old way of doing • The Monash Institute of Medical please email Research commercialisation@dbi.vic.gov.au things may no longer be appropriate. If there are any other activities that you think would assist your business, please contact me. HomeBiz Connect The Australian Government’s new HomeBiz business plan and understand what it takes to Connect is designed to introduce Home Based run a small business. Businesses (or intending home based start-ups) Whether you are looking to start a new online Suzanne Ferguson with the skills involved in running a business retail store, to contract out your corporate or Manager, Economic Development, and can connect you to a range of low-cost trade skills, or support a partner by managing City of Kingston and no-cost business advisory services. their paperwork, registering to attend an Information Session is a great place to start. Professionals will be on hand to answer all “It’s not the strongest of the species that sorts of questions from tax to record keeping. The Melbourne launch is on 18th April 2013 survive, nor the most intelligent, but the one They will also be able to advise you how to at Rydges, 701 Swanston Street, Carlton most responsive to change”. Charles Darwin find people who can help you develop a Register at http://homebizconnect.org.au 2 A Business Bulletin for the City of Kingston
  • 3. Volunteer business SAVER PLUS FOR YOUR WORKERS mentoring – Provide your employees with access to a free matched savings a rewarding and financial education program. Saver Plus is a savings program that experience could help your employees receive matched savings dollar for dollar (up to $500) towards personal or family Retired and semi-retired CEOs and education costs. It is an initiative of the entrepreneurs are helping local Brotherhood of St Laurence and ANZ and is funded by the Australian business owners to achieve their Government with ANZ providing the goals through the Mentor Partners matched savings. It is delivered by Program. participants find the financial education various community agencies and is now sessions to be extremely rewarding. available within the City of Kingston. They finish the program with improved If you have a wealth of experience and Saver Plus participants set a savings money management skills and a long success in business and looking for goal, complete financial skills workshops term savings habit which helps to something rewarding to do in your free and save regularly and consistently alleviate financial stress. The latest RMIT research shows that 87% of participants time, then the Mentor Partners Program towards their savings goal. To be eligible to join Saver Plus a person must: continued to save after completing the may be what you are looking for. • have a Centrelink Health Care Card Saver Plus Program. or Pensioners Concession Card; The Mentor Partners Program is a joint It may be possible for you, as an initiative between Glen Eira and Kingston • be at least 18 years old; employer, to offer the Saver Plus • have some regular income from program to your employees and have City Councils and enables experienced work (themself or their partner); the financial education sessions business people to give back to the and delivered in the workplace if you have a community using the skills they have • be a parent or guardian of a child suitable space. Alternatively, individual at school or be attending or acquired over a lifetime in business. workers can contact Jewish Care, who is returning to vocational education the community agency contracted to themselves. Mentors in the Program feel a great deliver the program in Kingston. sense of satisfaction, knowing they are Eligible savings goals can include This program provides an excellent computers, text books, school uniforms, not only assisting individuals to reach opportunity for employers to assist their their goals, but also contributing to the equipment needed for vocational lower income employees improve their training e.g. tools of trade as well as financial literacy and receive dollar for economic development of our region. student excursions and camps and dollar matched savings towards equipment or fees for club and education costs. The free Program, which has been community activities such as dance, running since 2002, matches volunteer music, swimming lessons, sport etc. For further information contact Henry business mentors with local businesses, Frenkel, Saver Plus Project Worker on This program has been comprehensively 8517 5670 / 0488 069 627 or to assist the owners in overcoming evaluated by RMIT which has shown that saverplus@jewishcare.org.au. challenges and developing action plans to grow their business. Workplace English Language and Mentors are accredited through Glen Eira and Kingston City Councils and are Literacy (WELL) provided with access to business resources, business events and support The Workplace English Language and The organisation applying for the materials.The Program also gives mentors Literacy (WELL) Program is a funding grant should be prepared to the opportunity to utilise their business government-funded program aimed at co-ordinate project activities and to knowledge in different settings and use approved training providers, as set continue to build their mentoring skills. assisting organisations to train out in the guidelines. Eligible workers in English language, literacy activities include English language, If you have a successful business and numeracy skills. literacy and numeracy training background and enjoy motivating and integrated with workplace training. This funding is available on a helping others, and would like to give Employers are expected to contribute competitive grants basis to at least 25% of training costs (50% for something back to the community, please organisations for English language second and third year projects) and contact Mentor Partners Program Co- and literacy training linked to job- provide regular reports. ordinator, Sandy Brouvalis, on 0438 507 related workplace training and is designed to help workers meet their 010 or visit www.mentorpartners.com.au Further information is available at for more information. current and future employment and www.innovation.gov.au/skills training needs. A Business Bulletin for the City of Kingston 3
  • 4. To visit the events Page on our For more details visit: website, please scan the QR code. www.kingstonbusiness.com.au Phone : 9581 4735 MAKING GOOD BUSINESS CONNECTIONS ADVANCED The first event for the Kingston attendees at these events are made very MANUFACTURING AT Business Women's Network will be welcome. There is no better time than the start of 2013 to build your business held on 19th February where MONASH UNIVERSITY guest speaker, Amanda Birch of connections and network with like- minded business women. Lemexe, will share her expertise This workshop will showcase four of on creating and delivering a The February event is sponsored and Monash University’s world-leading targeted communications strategy. hosted by the Mentone Hotel. capabilities in new and innovative materials, processes and technologies that Amanda has a wealth of business Date: Tues 19th February 2013 are transforming the future of experience, both in Australia and Time: 1.15pm - 2.45pm manufacturing. Could your company overseas, and will outline a low-cost Venue: Mentone Hotel benefit from knowing the latest strategy to ensure your business message 95 Beach Road, Mentone developments in: is heard. Cost: $20, which includes light • Flexible solar cells printed on plastics; There is dedicated time at the event to finger food • Spray drying and functional particles talk to others about your business and To register visit: for the food and pharmaceutical make new connections. First-time www.kingstonbusiness.com.au industries; • Enhanced construction materials, • including utilisation of waste materials; Advanced RFID systems and real world applications. Starting Your Business Planning to start a business? Find out what you need to know to INNOVATION WORKSHOP - make sure your new business gets ADVANCED MANUFACTURING off to a sound start. Date: Tuesday, 26th February Time: 8.30am – 11.00am This comprehensive workshop on starting a business will cover topics that include Venue: Monash Biomedical Laboratory, how to assess the viability of your idea, 770 Blackburn Rd, Clayton identifying the best business structure for Registrations: your needs, marketing, finance, pointers events@semip.org.au and tips on preparing a business plan and Date: Wed 20th February 2013 by 19 Feb 2013 for catering purposes what resources are available to assist and Time: 1.00pm - 4.30pm support new business operators and Venue: Woodlands , 109 White St more. Mordialloc Vic 3195 *A voucher for one free mentoring session ROYAL AUSTRALIAN is provided for participants in this Cost: $30 To register visit: http://goo.gl/kc41V workshop. CHEMICAL INSTITUTE MEET YOUR MATES If you are a business operating in An opportunity exists for local Braeside, you are invited to come manufacturers who are heavily reliant on along to a business networking event innovative and competitive chemical hosted by Kingston Council. technologies to mix with scientists from industry, academia, and business executives This is a great opportunity to meet your at a free networking event at Monash neighbouring business owners after work, University. Held at Taste Baguette, chat over drinks and nibbles and find out “ChemBeers” is the Chemistry Networking what business support is available for local Event of the South East Corridor. businesses. Council’s business development team will be on hand to hear first-hand about your Date: Thurs 21st February 2013 CHEMBEERS business and keep you updated on the Time: 5.00pm - 7.00pm services and resources currently available. Date: Thursday, 21st February Venue: Braeside Time: 5.30pm – 7.30pm “Meet Your Mates” events are held in Cost: Free Venue: Menzies Building, Monash University each industrial area in Kingston on a Registrations are required, to register visit: rotational basis. This free event is focussed on businesses in the Braeside and www.kingstonbusiness.com.au Further information can be found at Mordialloc area. http://www.raci.org.au/events/event/chembeers-4 For more information, contact Angela or Matt Talk business with other businesses in on 9581 4735. Kingston and make new contacts! 4 A Business Bulletin for the City of Kingston
  • 5. For more details visit: www.kingstonbusiness.com.au Phone : 9581 4735 BUSINESS ‘Q & A’ Find out about business Find out how to: Small businesses are the engine of our resources, assistance, • Source government programs, economy. Come along and see how we grants and resources can help you to be more successful. programs and information • Get practical help to commercialise Date: Tues 9th April 2013 new ideas and kick-start your Get FREE and direct access to local, Time: 6.00pm - 8.00pm business state and federal government Venue: Woodlands Golf Club • Secure your intellectual property agencies, business advisors and others. • Protect your business from scams 109 White St, Mordialloc Ask questions, get information, and • Comply with your tax obligations Cost: Free (incl. refreshments) find out about the programs, grants, • Protect your employees and make Registration: resources, people and organisations your workplace safe www.kingstonbusiness.com.au that can help you. Network with • Fulfil your consumer guarantee Enquiries: Joe Imbesi - 0402 133 673 other small businesses and learn how obligations to run or improve a small business • Find out about Kingston Council’s and be inspired! business support programs Powering Your Business Success The Kingston Business Women’s This event will be sponsored by the network event for April will Quest Apartments in Moorabbin. feature guest speaker, Elizabeth Date: Wed 17th April 2013 Conway, from the Isis Institute. Time: 1.15pm - 2.45pm Elizabeth will draw on her own Venue: Quest Apartments, personal success as a business woman Moorabbin for over 20 years, as well as a Reiki Cost: $20, which includes Master, to inspire those wishing to light finger food navigate successfully their personal, To register visit: professional and spiritual journey. www.kingstonbusiness.com.au MARKETING BASICS Small businesses that succeed magazines and newspapers are being Date: Thurs 18th April 2013 know the importance of overtaken by an array of online Time: 6.00pm - 8.00pm marketing! options, changing the way we market. Venue: Kingston City Council Join us and learn practical tips and 1230 Nepean Highway Marketing is the key to letting people ideas about deciding which marketing Cheltenham Vic 3192 know you exist, so it pays to know how tools are best for your business. Cost: $20 to do it. However, traditional Register: http://goo.gl/qFsrS marketing channels such as print, BUSINESS PLANNING BASICS Plan to succeed in business. Date: Wed 13th March 2013 Time: 6.00pm - 8.00pm This practical business planning seminar Venue: Kingston City Council will point your business in the right 1230 Nepean Highway direction and is ideal for both new Cheltenham Vic 3192 business owners and those thinking Cost: $20 about starting a business. You will learn how to write and implement a one Register: http://goo.gl/Sd6pN page business plan and how to set goals that will put you on the track to success. A Business Bulletin for the City of Kingston 5
  • 6. Multi-Channel Retailing – The First Steps Consumer behaviour has clearly This workshop will de-mystify the changed. The speed of this change ‘multi-channel trends’ and will provide retailers with an understanding of what has caught many retailers by is actually the new way of retailing. surprise. Consumers are shopping How to combine a physical store with across an array of multiple channels an online store and why this will assist any time - day or night. There is your customers. Karen has over 20 years of experience in now a new retail landscape! Topics covered will include: retail, including working for major UK Consumers simply have more • Multi-channel retailing department stores, Marks and Spencer, opportunities at their fingertips. It is no • Inventory management and Woolworths, and fashion retailers longer sufficient to have a shop and • Fulfillment and logistics including Adams and Sears. consider using a catalogue or flyer as • How to leverage existing Spaces are limited and bookings are sufficient to engage with customers. technology channels essential. They demand more touch points such as • Successful online sales techniques websites and online stores. • Cross-channel sales and why they Date: Tuesday 19th March 2013 are important. Time: 6.00pm - 9.00pm Retailers need to embrace new ways of selling and find a point of difference to Karen Bycroft from the Australian Retail Venue: Woodlands Golf Club, grow their business without increasing Institute will help retailers understand White Street, Mordialloc their shop floor space. If you are the changes required to be successful and Cost: $20 includes light finger food running a retail business, don’t miss this how to implement a retail strategy that Bookings: www.kingstonbusiness.com.au opportunity to find out how! will keep pace with customers’ demands. Enquiries: Marian 9581 4786 BUSINESS APPS The Australian Government has embraced the digital world with the release of business apps for your iPhone. The four business apps include: • M Y B I Z P L A N – interactive tool that • M Y B I Z S HI E L D – process of creating All apps are free to download and steps through the process of creating a solid, well-structured emergency provide a great resource for businesses. a solid, well-structured plan, tailored management plan, tailored to your To download the free apps, visit: to your business. business. www.business.gov.au and click on the Apps Page. • M A R K E TM Y B I Z – steps you through • B US I N E S S . G O V. A U I P HO N E A P P – the process of creating a solid, well- access essential business information structured marketing plan, tailored and resources in the palm of your to your business. hand using business.gov.au’s FREE iPhone application. GET YOUR BUSINESS ONLINE TODAY Want to get your business online, but don’t know where to start? Need some help with your transition to e- commerce? Or do you just want practical advice about the internet and what it means for your business? The Australian Government’s Digital Business website provides information that may assist you, with simple and practical tips on what your business could be doing online and how you can do it. Visit: http://www.digitalbusiness.gov.au/ 6 A Business Bulletin for the City of Kingston
  • 7. Industry Support Programs Forum Sustainable Have you thought about taking ENERGY EFFICIENCY ASSIST: The Business Network advantage of free or low-cost Australian Industry Group’s (Ai Group) assistance programs in 2013 to help Energy Efficiency Assist Program is you reduce your energy use, providing a range of products and services, including FREE onsite energy improve resource efficiency and assessments, for small to medium lower your operating costs? companies in the manufacturing sector. This FREE Forum will provide you with an ENTERPRISE CONNECT: Is an Australian overview of a range of industry assistance Government initiative that presents a real programs. opportunity for small and medium sized SMARTER RESOURCES SMARTER businesses looking for ways to boost The City of Kingston is seeking BUSINESS: Sustainability Victoria’s new productivity and innovation in order to Expressions of Interest from local industry support program provides a suite improve their competitiveness, businesses to participate in a of support services to help businesses profitability and growth. Services include Business Reviews delivered at no charge Sustainable Business Network in 2013. with over 20 employees become more materials and energy efficient, and save to businesses and grant assistance of up The Network will provide businesses with money. Services include funding for to $20,000, to implement information and support for the resource efficiency and energy recommendations identified in the implementation of sustainable business assessments, and implementing upgrades, Business Review. practices to stay competitive in a global as well as support for grant application market. It will provide a platform for Date: Wed 27th Feb 2013 writing. businesses seeking innovative solutions to Time: 9.00am - 11.00am CLEAN TECHNOLOGY INVESTMENT their environmental challenges. Venue: Woodlands Golf Club PROGRAM: The $1 billion Clean • Networking breakfasts and practical 109 White St, Mordialloc Technology Investment Program provides seminars will keep you informed and grant funding to manufacturers for Cost: Free SEATS ARE LIMITED. facilitate contact with key industry investments in energy efficient capital Register: expertise. equipment such as machinery upgrades, www.kingstonbusiness.com.au • Information and advice for business on replacement of compressors and lighting, or phone Sarah on 9867 0224, or the availability of government funding as well as alternative energy supplies. programs. email sarah.mccormick@aigroup.asn.au • Regular updates on environmental challenges and energy issues and the implications for your business, as well as opportunities. Membership of the Sustainable Business Network is free. To r e g i s t e r y o u r i n t e r e s t , p l e a s e e m a i l : b u s i n e s s @k i n g s t o n . v i c . g o v . a u o r c o n t a c t A ng e la S t u bb s on 9 58 1 47 8 7 . Sustainable Business in Kingston The City of Kingston’s Sustainable advantage through sustainability: workshop to 150W LED highbay will be Business Program has enabled 14 1. Operational Efficiencies recouped in 2½ years. Costs associated with 2. Branding changing the existing 30W fluoro tubes in participating businesses to identify 3. New Business Opportunities the office space with 18W LED tubes will be strategies to build resilience in their recouped in only 1.6 years. company in a challenging The business focussed on 3 key operational efficiency areas - water saving, waste As a result of the Sustainable Business marketplace and develop innovative reduction and energy efficiency. Program, L.K.Diesel also commenced a new business opportunities. number of new branding initiatives, (i) They installed 2 x 25,000 litre water including upgrading their website and Consultants from The Shaper Group assisted tanks. Now, the cooling tower, wash acquiring an industry database to extend business owners to develop realistic business bay area, toilets and hand basins all use their marketing to potential customers. The plans, reduce their carbon footprint, reduce their tank water. Mains water is only used for company is developing ways to use web- operating costs, maintain employment levels drinking water and a drip feed system based technology to streamline customers’ and improve production processes and output. for the garden area, leading to a purchasing and servicing requirements. A L K Diesel Service was one of the participants reduction from an average of 792 litres Customer Relationship Management system in the program. This family-owned and per day to an average of 94 litres. will enable the creation of tailor-made operated business was established in1967. (ii) Costs for waste removal and packaging solutions for each customer. Currently, three generations work together materials have been reduced by 80%. at their Braeside site. The company supplies Most cardboard boxes are now recycled All participants in the Sustainable Business and services industrial diesel engines, and waste paper is shredded for use in program achieved a great deal. They generators and pump sets within Australia the despatch area. established robust measures to reduce the and the Asia/Pacific region. (iii) An energy audit found that lighting cost of doing business and also identified new was consuming most of their electricity. business opportunities, while strengthening Through the program, L.K.Diesel identified 3 The initial outlay of changing the existing customer relationships. key drivers for creating a competitive existing 400W metal halides in the A Business Bulletin for the City of Kingston 7
  • 8. What’s on in Autumn • Melbourne Business Awards Breakfast - 1st March, 10th May, 19th July, 6th Sept, 6th Dec. • Kingston Farmers’ Market • Business Planning Basics - 13th March - 2nd Feb, 2nd March, 6th April, 4th May • Multi-Channel Retailing - 19th March • Making good business connections - 19th Feb • SEMIP Innovation Symposium - 21st March • Starting Your Business - 20th Feb • Business Q & A -9th April • Meet your mates - 21st Feb • Powering Your Business Success - 17th April • Innovation Workshop • Marketing Basics - 18th April - Advanced Manufacturing Technologies • Go Online: A Startup Guide - 8th May - 26th Feb • Industry Support Programs Forum - 27th Feb Specialty Group named ‘THE BEST OF THE BEST’ ‘Business of the Year’ The south east of Melbourne is one of Australia’s most dynamic and important economic regions. The Melbourne South East (MSE) Business Awards aims to recognise and celebrate excellent businesses that have contributed to the success of the region by acknowledging their achievements at a G a l a D i n ne r t o b e h e l d at th e F r an ks t on A rt s C en tre o n community inspired leadership The Specialty Group’s George Lucas accepts the award from Chairman F ri d ay , 19 th A pr i l 2 01 3. Geoff Lawyer and City of Kingston Mayor Cr Ron Brownlees In addition to those companies that qualify for A future where roofing materials will generate solar energy without consideration by the Melbourne Business Awards, the need for add-on PV panels has helped The Specialty Group, a nominations are being sought from other Kingston Moorabbin-based industrial textiles manufacturer, win the businesses in the categories of: Melbourne Business Awards’ (MBA) ‘Business of the Year’ title. • M i c ro / Ho m e B a s e d B u s i n e s s Aw a r d Other nominees included global fast food industry technology developer, Summit Innovations; food processor, Corvina Foods; solar • E n v i ro n m e n t a l a n d S u s t a i n a b i l i t y Aw a r d hot water systems developer, Chromagen; feature glass products • B u s i n e s s G ro w t h a n d D e v e l o p m e n t Aw a rd manufacturer, Celsius Glass; software and electronics engineering firm, Hydrix; footwear maker, Koalabi; and electronics component manufacturer, Fabtronics. If you believe that your business deserves to be nominated These businesses demonstrate just how dynamic the south-east in any of the above categories tell us what you have region of Melbourne is in terms of the diversity of commercial, achieved and why you should be Kingston Council’s industrial and manufacturing businesses and the products and nominee for that particular category. To be considered we services they deliver. need to receive your nomination at The Melbourne Business Awards is a great opportunity to network business@kingston.vic.gov.au by 14th February. with a broad cross-section of the local business community and hear case studies of diverse and innovative businesses. Register for the first breakfast for 2013 to be held on Friday 1st March, at The Hemisphere Conference Centre in Moorabbin. Kingston businesses, who were nominated for the Melbourne Business Awards in 2012, will now have the opportunity to compete for the prestigious Me lb ou rn e S ou th Ea s t (M S E) Bu s ine s s Aw ards . F or m o re de t ai ls v i s it: w w w .m e lb o u rn e b us i n es s aw a rd s .c o m .au DISCLAIMER The information in this publication is given in good faith and has been derived from sources believed to be reliable and accurate. However, the City of Kingston does not accept any liability whatsoever for its contents or the use of the information. For information regarding any of the articles included in this newsletter please contact Suzanne Ferguson on 9581 4712, PO Box 1000 Mentone 3194