Kari Kakkonen't presentation about Agile Quality Service at Knowit's Agile Testing Challenges 22.5.2014

1. Knowit Agile Quality Service
“Tune your Agile”
Kari Kakkonen
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2. Tune your Agile
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3. Kari Kakkonen, Knowit
• Speaks, train, coach and mentor regularly
about
• ISTQB Advanced and Foundation + Knowit
Testing Professional
• Quality & Test process and organization
development
• Agile testing, Scrum, Kanban, Lean
• Metrics
• Leadership
• Test automation, mobile, cloud
• Quality, Cost, Benefits
• Speaking & writing highlights
• EuroSTAR and Iqnite several times
• ASTQB in USA, OOP in Germany, TEST-IT in
South-Africa, Nordic Testing Days in Estonia,
Testing Days in Czech
• Numerous times in Finland at Testing
Assembly, Aalto Testing Days, Tieturi Testing,
Talentum Testing Forum, Quality Assurance &
Software Testing, ICT Expo, TestIT Summit,
Microsoft, HP, IBM, Borland etc. events
• Testing Experience magazine, Quality and
Testing magazine, Sytyke-magazine,
Tietoviikko
• Education
• ISTQB Expert Level Test Management Full &
Advanced Full certified
• SPICE provisionary assessor certified
• M.Sc, Helsinki University of Technology / Aalto-
university
• Marketing studies, University of Wisconsin-
Madison
• Professional achievements
• Wide spread of business domain knowledge
• Embedded, Industry, Public,
• Training, Telecom, Commerce,
• Insurance, Banking, Pension
• Finnish Software Testing Board FiSTB, chairman
• TestausOSY/FAST founding member
• Knowit, Director, Quality and Competences
• Chairman of research project STX, Lappeenranta
University of Technology
• Finnish Software Measurement Association FiSMA
ry ex-board member
• Ranked in 100 most influential IT-persons in
Finland
© Knowit Oy
Twitter: @kkakkonen
LinkedIn:
fi.linkedin.com/in/karika
kkonen/

4. Knowit customer success with agile
4
Productivity increase
200% 22x
Less bugs found after release
Team satisfaction up with
20+ %
© Copyright Knowit Oy 2014 | Confidential
Developer code
productivity increase
230%

5. Agile needs quality and testing
integrated into everything
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Quality is not added afterwords
Quality is built in and
tested continuously

6. Think through
testing quadrants
• Supports Agile testing strategy and planning
• Covers all goals
• Enables balancing testing efforts
Acceptance Testing
(automated or partly
manual)
Unit Testing
(automated)
Business facing
Technology facing
Exploratory Testing
(manual or partly
automated)
Non-functionality tests
(e.g. performance testing
supported by tools)
CritiqueProduct
Supportteam
Source: original idea by Brian Marick & adaptation by Lisa Crispin and Janet Gregory

7. Engage in
exploratory testing
• Scripted vs. Exploratory Testing (ET)
• ET is an approach, not a technique
• Variety of testing techniques can be used
• ET helps to find surprises, implications of interactions, misunderstandings
not covered by specifications and other tests
• Charters and focused sessions
• Sessions make ET estimable and measurable
• Charters and logs make ET as documented testing
Source: Elisabeth Hendrickson, Cem Caner, James Bach, Lisa Crispin
“Exploratory Testing is a style of testing in which you learn about
the software while simultaneously designing and executing tests,
using feedback from the last test to inform the next”

8. Use cloud (MS, IBM…)
Set up test automation to work with
continuous integration
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Robot Framework
Quality Center
Jmeter
Python libraries
Selenium
Jenkins
GIT
Quick Test Pro
SoapUI
Sharepoint
Assure

9. Agile is evolving, what fits together?
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Scrum
Kanban
Waterfall, V-
Model
Scaled Agile
Framework
Lean
Lean Six Sigma
DevOps
Continuous
Deployment
Hybrid

10. The typical first try in agile
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Business
Team

11. Tune your team
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BusinessAcceptance testing
TeamTeam testing
Create part-time
professionalism
• Coach&Train
business
people into
quality and
testing
• Coach&Train
developers
into
automation,
testing and
quality
Hire full-time
professionals
• Acceptance
testers
• Exploratory testers
• Hybrid experts
(developer+tester)
• Test automation
specialists
• Exploratory testers

12. Tune your organization
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Lean
mindset
Agile on
team level
Teams
synced
Continous
delivery
Workshops
& coaching
Build agile teams,
including quality &
testing
Build synchronization
accross teams
Build cloud-enabled,
automated-tests-run
environments
Mindset
transformation
Lifecycle process
transformation
Organization
tranformation
Tools and
environments as a
service

13. Knowit Agile Quality Service
”Tune your agile”
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• Agile maturity assessment
• Target setting
• Live with the team
Plan and assess
• Refresh agile mindset
• Competence
development of existing
team members
• Add professional roles
where applicable
Tune your team
• Create lean mindset to
higher levels of
organization
• Build on team successes
• Create synchronization
between teams
• Create fully automatic
environments
Tune your
organization

14. Questions?
Kari.kakkonen@knowit.fi
Twitter: @kkakkonen
LinkedIn: fi.linkedin.com/in/karikakkonen/
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