Konstantin Pashov's CV

1. Konstantin Pashov
Mob: +359898438974
kotzepashov@gmail.com
PROFILE
Telecommunications Technician with a demonstrable track record of employment achievement.
Experience demonstrated in a career spanning 14 + years, working for the largest Bulgarian Cable
TV Operator - Eurokom Cable (HFC network), Data.bg (Homelan) internet service provider,
Spectrum Net(fibre optic network, focused on business and corporate services) and the largest
Bulgarian Mobile Operator Mobiltel (company of Telekom Austria Group).
Focused individual with outstanding communication and organisational skills consistently delivering
significant projects to corporate and private clients.
Currently seeking a position where skill set can be used to full potential.
KEY ACHIEVEMENTS
 Selected to act as Senior Technician and motivated, trained and mentored team to deliver
multiple installation, termination, splicing and testing of cable network projects across major
cities in Bulgaria.
 Involved in the construction and maintenance of the first ever fibre-to-the-home network
(GPON) in Bulgaria
PROFFESIONAL SKILLS
 Excellent leadership skills, abilities and motivation.
 Implementing effective motivational techniques at work to improve the performance of the
team.
 Manage to ensure that the staff would perform its duties and meet the criteria of instructions,
rules and guidelines.
 Multitasking- able to handle multiple tasks at the same time without errors and mistakes.
 Analysing the results of the team – productivity, tickets resolved rate, efficiency.
 Delivering high quality structured cabling including: Fibre, Coax.
 Installation of Amplifiers, Set-top boxes, Cable modems, Media converters ,Cable fibre
nodes, optical couplers, fiber optic splice closures, fibre optic panels, etc.
 Construction and Maintenance HFC networks
 Able to work independently or as a team member.
 Strong personal initiative, energy and enthusiasm consistently delivering high quality work.
 Native language Bulgarian, near fluent English.
IT SKILLS
 Microsoft Office: Word, Excel, Outlook and Explorer
EMPLOYMENT EXPERIENCE
IBM
Level 1Remote Support for XIV and A9000/R Storage Arrays July 2016-Present

2.  Handle customer requests, clarify and record information, ensure full understanding of the
customer issue.
 Troubleshoot and provide answers for general usage and operation.
 Escalate to other support groups when necessary and follow up with them to ensure resolution in a
timely manner.
 Ensure regular updates, communicate resolution to the customer and reach an
agreement of case closure.
 Work with Field Engineers when necessary.
Mobiltel
Senior Technician October 2012-July 2014
 Installation and maintenance of fibre optic network across major cities in Bulgaria.
 Splicing and testing fibre optic cables, fault finding and troubleshooting, installing fibre optic
splice closures, optical couplers, fibre optic panels, Media converters.
 Executing projects for delivering services to business and corporate clients and public
institutions.
 Coordination with other units of the company.
 Ensured application of Health and Safety policies and procedures.
Spectrum Net
Technician November 2007- October 2012
 Installation and maintenance of fibre optic network across major cities in Bulgaria.
 Splicing and testing fibre optic cables, fault finding and troubleshooting, installing fibre optic splice
closures, optical couplers, fibre optic panels, Media converters.
 Executing projects for delivering services to business and corporate clients.
 Coordination with other units of the company.
 Ensured application of Health and Safety policies and procedures.
Data.bg (Homelan)
Technician May 2006 - November 2007
 Installation and maintenance of fibre optic network in the city of Sofia.
 Splicing and testing fibre optic cables, fault finding and troubleshooting, installing fibre optic
splice closures, fibre optic panels, Media converters.
 Coordination with other units of the company.
 Ensured application of Health and Safety policies and procedures.
Eurocom Cable
Head Technician(Team Leader) September 2001 - May 2006
 Organised and planned work processes, performed quality control.
 Supported the internal recruit process.

3.  Managed a team of specialists / up to 10 people/.
 Analysing the results of the team – productivity, tickets resolved rate, efficiency.
 Installation and maintenance of HFC network in the city of Sofia.
 Coordination with other units of the company.
 Pulling and testing coax, fault finding and troubleshooting , installing amplifiers, cable
modems(Docsis 1,2,3), Fibre optic nodes.
 Ensured application of Health and Safety policies and procedures.
Eurocom Cable (Unicoms Trading)
Cable TV Technician November 1998 – September 2001
 Construction and maintenance Catv network.
 Successfully worked as part of team performing extensive cabling projects, installation and
maintenance of HFC network.
 Ensured application of Health and Safety policies and procedures.
EDUCATION
Secondary Diploma, Secondary School of General Education September 1991 - May 1996
Main field of study - Physics with English Language.
Certificate from Bridge Business College Sydney, Australia August 2014 - July 2015
General English
CERTIFICATE
Certified A9000 Administrator June 2017
PERSONAL
 References available on request
 Full Driving Licence