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January 6, 2014
Class 1:
Introduction

Prof = Rob Kozinets
Office - 329N
Secretary = Sheila
Sinclair
Phone = (416) 736-2100
x. 20513
Email =
rkozinets@schulich.yorku.
ca
or rkozinets@gmail.com

MKTG 6226F: Social Media
for Marketing and Management
So	
  How	
  Do	
  We	
  Get	
  to	
  Marke/ng?
	
  
•  What	
  are	
  the	
  key	
  
elements	
  of	
  social	
  
media	
  marke/ng?	
  
•  How	
  can	
  we	
  learn	
  it	
  in	
  a	
  
12	
  week	
  class?	
  
•  What	
  is	
  the	
  core	
  
philosophy,	
  approach,	
  
and	
  learning	
  experience	
  
of	
  MKTG	
  6226F?	
  
Learning how to do ?

What do I need to know and do
in order to develop a successful
social media marketing plan?
Learning new ideas!

How is social media an enabler
that is changing our social
dynamic—for people, business,
other organizations, and
governments alike?
6226F	
  =	
  A	
  HUMAN	
  Experience
	
  
MKTG 6226:
Learning Experience
•  Classroom Code of Conduct:
a few simple rules
•  (1) come on time and
prepared (door will lock),
•  (2) take your team work
seriously (prof will check)
•  (3) no sidebar comments to
your neighbors (cold call),
•  (4) no surfing, email, FB in
class, unless directed—
computers CLOSED, no
exceptions
•  Course Focus is conceptual as
well as applied
•  Mainly a marketing POV, but
extends into management,
strategy, and beyond…
•  Doubles down on
fundamentals
•  Marketing Products AND
Services
•  B2B AND B2C
•  Global AND Local
•  Start-ups and multinationals

Overall Learning
Experience

•  Significant but reasonable
Workload
An Informed and Scholarly Learning Experience

•  Self-directed learning
•  Emphasis on Realism &
Hands-on Experience
•  Heavying up on Discussion
•  No Exams
•  Collaborative & Intense
•  Lots of cases
•  Lots of examples
•  Team project with real-world
emphasis
•  Guest speakers
•  Many Recommended but not
required Texts…FYI
•  In-class Participation = 15% of
your final
•  7.5% mid-term
•  7.5% final = 15%
•  Cold-calling!
•  Be ready, be present, be
interesting
•  Social Media Participation =
5%
•  Class FB page
•  https://www.facebook.com/
groups/136516809740820/
•  Also, Twitter and LinkedIn
•  Got a blog?
•  Share, be relevant, be
present, and reach out!

A Participative
Learning / Experience
• Personal Branding Project
(20% of final)
• Individual project
• Begins In-class January
20
• One week take home
afterwards (does not
disadvantage PT
students)
• 500 word report
• Hardcopy due in class
Jan 27

A Personally
Beneficial Learning
Experience
A Practical Team Based Experience:
Team Class Leadership Presentation (Feb 24)
•  In Teams of 5-7
•  15% of your final grade
•  20 minute in-class presentation plus
5-10 minute Q&A
•  Present in Week 7 (Feb 24)
•  Bringing social media to life
•  Lead class through a learningoriented discussion
•  Must also have an online social media
component that recaps and expands
the presentation and content
•  Presentation must relate to and
expand course learning
•  Can include class handouts
•  Example Topics in course outline
•  Hardcopy deck due at beginning of
Class 6 (Feb 24)
•  We will form groups and topics after
the class introduction
•  Seven cases in the course
•  You must read them all
•  Submit all of them (15% of your
final)
•  Deliverable due by the
beginning of class
•  Due by Turnitin only
•  Turnitin Class id = 7427204
•  Turnitin enrollment password
= netnography
•  On time or a Zero
•  Each is focused on a Question
(see CMD)
•  1 page
•  250 words Maximum
•  Stay focused
•  Basis of much cold-calling, class
participation

A Case Based
Learning
Experience
Social Media Marketing
Plan Project
•  Social Media Marketing and Communication
Plan
•  30% of your final grade
•  Team Project
•  Team of 5-6 people
•  Deadline for team formation, company, and
hardcopy hand-in mission = Class 3 (Jan 20)
•  Your group, your Project Team Leader (PTL)
•  You will be working on a specific company
or brand with an actual company with a real
need
•  2 Staged Deliverables:
•  0: Team mission (Feb 3)
•  1: Research and Strategy (March 3)
•  2: Tactical plan w/budget (April 4)
•  Presented in class March 31
•  Takeaway: fully planned & budgeted new social
media campaign
TSN
	
  
Matchs/ck
	
  
Custom	
  Performance	
  Solu/ons
	
  
The	
  Concerned	
  Kids	
  
	
  
The Team Mission
•  Due Jan 18 2012
•  Company / Brand name
•  Social Media Campaign
name
•  Description of scope of
project
•  Industry
•  Key Consumers or
Constituents
•  Mandate or objectives of
project
•  Research plan
•  Deliverable = form
Roadmap	
  of	
  the	
  course	
  content
	
  
•  Big	
  picture	
  first:	
  
•  Rules	
  of	
  engagement	
  
•  How	
  the	
  game	
  has	
  
changed	
  
•  Marke/ng	
  
•  Society	
  
•  Business/management	
  
•  Week	
  1	
  =	
  the	
  new	
  rules	
  
•  Week	
  2	
  =	
  the	
  
landscape/ecosystem	
  
Roadmap	
  of	
  the	
  course	
  content
	
  
•  GeRng	
  deep	
  into	
  marke/ng	
  
2.0	
  
•  Personal	
  branding	
  
•  Social	
  media	
  research,	
  like	
  
netnography	
  &	
  social	
  network	
  
analysis	
  Social	
  media	
  
monitoring	
  
•  Communi/es	
  and	
  tribes	
  
•  Conversa/ons	
  
•  Week	
  3	
  =	
  personal	
  branding	
  
•  Week	
  4	
  =	
  Research	
  and	
  
Response	
  
•  Week	
  5	
  =	
  Rela/ng	
  and	
  
Conversa/ons	
  
Roadmap	
  of	
  the	
  course	
  content
	
  
•  GeRng	
  even	
  deeper	
  
into	
  marke/ng	
  2.0	
  
•  Storifica/on	
  
•  Social	
  Narra/ves	
  
•  Transmedia	
  
consump/on	
  
•  Gamifica/on	
  
•  Week	
  7	
  =	
  Storifica/on	
  
and	
  Transmedia	
  
•  Week	
  8	
  =	
  Gamifica/on	
  
Roadmap	
  of	
  the	
  course	
  content
	
  
•  Delving	
  into	
  tac/cs	
  and	
  
prac/ces	
  
•  Co-­‐crea/on	
  and	
  consumer	
  
genera/on	
  
•  Mobile	
  marke/ng	
  
•  Metrics	
  
•  SM	
  decisions	
  
•  SMM	
  careers	
  
•  Week	
  8	
  =	
  Cocrea/on	
  
•  Week	
  9	
  =	
  Mobile	
  
•  Week	
  10	
  =	
  Metrics	
  and	
  
decisions	
  
•  Week	
  11	
  =	
  SMM	
  Careers	
  
A Responsible Graded
Learning Experience
•  Evaluation & feedback are
my priority
•  Percentage grades will be
given for all deliverables
(means shared as well)
•  By end of term, percentages
are translated into letter
grades
•  Ranking is thus your most
important concern
•  For elective courses, the
section GPA will be between
a B and a B+

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6226 2014 week1_part2_share

  • 1. January 6, 2014 Class 1: Introduction Prof = Rob Kozinets Office - 329N Secretary = Sheila Sinclair Phone = (416) 736-2100 x. 20513 Email = rkozinets@schulich.yorku. ca or rkozinets@gmail.com MKTG 6226F: Social Media for Marketing and Management
  • 2. So  How  Do  We  Get  to  Marke/ng?   •  What  are  the  key   elements  of  social   media  marke/ng?   •  How  can  we  learn  it  in  a   12  week  class?   •  What  is  the  core   philosophy,  approach,   and  learning  experience   of  MKTG  6226F?  
  • 3. Learning how to do ? What do I need to know and do in order to develop a successful social media marketing plan?
  • 4. Learning new ideas! How is social media an enabler that is changing our social dynamic—for people, business, other organizations, and governments alike?
  • 5. 6226F  =  A  HUMAN  Experience  
  • 6. MKTG 6226: Learning Experience •  Classroom Code of Conduct: a few simple rules •  (1) come on time and prepared (door will lock), •  (2) take your team work seriously (prof will check) •  (3) no sidebar comments to your neighbors (cold call), •  (4) no surfing, email, FB in class, unless directed— computers CLOSED, no exceptions
  • 7.
  • 8. •  Course Focus is conceptual as well as applied •  Mainly a marketing POV, but extends into management, strategy, and beyond… •  Doubles down on fundamentals •  Marketing Products AND Services •  B2B AND B2C •  Global AND Local •  Start-ups and multinationals Overall Learning Experience •  Significant but reasonable Workload
  • 9. An Informed and Scholarly Learning Experience •  Self-directed learning •  Emphasis on Realism & Hands-on Experience •  Heavying up on Discussion •  No Exams •  Collaborative & Intense •  Lots of cases •  Lots of examples •  Team project with real-world emphasis •  Guest speakers •  Many Recommended but not required Texts…FYI
  • 10. •  In-class Participation = 15% of your final •  7.5% mid-term •  7.5% final = 15% •  Cold-calling! •  Be ready, be present, be interesting •  Social Media Participation = 5% •  Class FB page •  https://www.facebook.com/ groups/136516809740820/ •  Also, Twitter and LinkedIn •  Got a blog? •  Share, be relevant, be present, and reach out! A Participative Learning / Experience
  • 11. • Personal Branding Project (20% of final) • Individual project • Begins In-class January 20 • One week take home afterwards (does not disadvantage PT students) • 500 word report • Hardcopy due in class Jan 27 A Personally Beneficial Learning Experience
  • 12. A Practical Team Based Experience: Team Class Leadership Presentation (Feb 24) •  In Teams of 5-7 •  15% of your final grade •  20 minute in-class presentation plus 5-10 minute Q&A •  Present in Week 7 (Feb 24) •  Bringing social media to life •  Lead class through a learningoriented discussion •  Must also have an online social media component that recaps and expands the presentation and content •  Presentation must relate to and expand course learning •  Can include class handouts •  Example Topics in course outline •  Hardcopy deck due at beginning of Class 6 (Feb 24) •  We will form groups and topics after the class introduction
  • 13. •  Seven cases in the course •  You must read them all •  Submit all of them (15% of your final) •  Deliverable due by the beginning of class •  Due by Turnitin only •  Turnitin Class id = 7427204 •  Turnitin enrollment password = netnography •  On time or a Zero •  Each is focused on a Question (see CMD) •  1 page •  250 words Maximum •  Stay focused •  Basis of much cold-calling, class participation A Case Based Learning Experience
  • 14. Social Media Marketing Plan Project •  Social Media Marketing and Communication Plan •  30% of your final grade •  Team Project •  Team of 5-6 people •  Deadline for team formation, company, and hardcopy hand-in mission = Class 3 (Jan 20) •  Your group, your Project Team Leader (PTL) •  You will be working on a specific company or brand with an actual company with a real need •  2 Staged Deliverables: •  0: Team mission (Feb 3) •  1: Research and Strategy (March 3) •  2: Tactical plan w/budget (April 4) •  Presented in class March 31 •  Takeaway: fully planned & budgeted new social media campaign
  • 19. The Team Mission •  Due Jan 18 2012 •  Company / Brand name •  Social Media Campaign name •  Description of scope of project •  Industry •  Key Consumers or Constituents •  Mandate or objectives of project •  Research plan •  Deliverable = form
  • 20. Roadmap  of  the  course  content   •  Big  picture  first:   •  Rules  of  engagement   •  How  the  game  has   changed   •  Marke/ng   •  Society   •  Business/management   •  Week  1  =  the  new  rules   •  Week  2  =  the   landscape/ecosystem  
  • 21. Roadmap  of  the  course  content   •  GeRng  deep  into  marke/ng   2.0   •  Personal  branding   •  Social  media  research,  like   netnography  &  social  network   analysis  Social  media   monitoring   •  Communi/es  and  tribes   •  Conversa/ons   •  Week  3  =  personal  branding   •  Week  4  =  Research  and   Response   •  Week  5  =  Rela/ng  and   Conversa/ons  
  • 22. Roadmap  of  the  course  content   •  GeRng  even  deeper   into  marke/ng  2.0   •  Storifica/on   •  Social  Narra/ves   •  Transmedia   consump/on   •  Gamifica/on   •  Week  7  =  Storifica/on   and  Transmedia   •  Week  8  =  Gamifica/on  
  • 23. Roadmap  of  the  course  content   •  Delving  into  tac/cs  and   prac/ces   •  Co-­‐crea/on  and  consumer   genera/on   •  Mobile  marke/ng   •  Metrics   •  SM  decisions   •  SMM  careers   •  Week  8  =  Cocrea/on   •  Week  9  =  Mobile   •  Week  10  =  Metrics  and   decisions   •  Week  11  =  SMM  Careers  
  • 24. A Responsible Graded Learning Experience •  Evaluation & feedback are my priority •  Percentage grades will be given for all deliverables (means shared as well) •  By end of term, percentages are translated into letter grades •  Ranking is thus your most important concern •  For elective courses, the section GPA will be between a B and a B+