2. Company Profile
KianFinServe Pvt.Ltd Page 2
Topic Page Number
ABOUT KIANFINSERVE PVT.LTD 3
IT ENABLED SERVICES 4
OUTSOURCING TO KFS BPO/ITES/DATA ENTRY 5
CORE VALUES & DIFFERENTIATORS 6
BPO PORTFOLIO 7
BPO PORTFOLIO 8
PHYSICAL & DATA SECURITY 9
OPERATIONAL PROCEDURE 10
ADDRESS 11
3. Company Profile
KianFinServe Pvt.Ltd Page 3
About KianFinServe Pvt.Ltd
KFS located in Green Park New
Delhi, it started operations from Oct
2014, earlier it was only working in
finance in different cities of India.
Now we have expanded the
business and KFS has BPO/DATA
Entry/Software Development as
well. KFS is working with the Tech
Support for USA, Canada &
Australia. We are in process of
finding opportunity in other country
as well.
KFS has one Data Entry process
from UK. To expand the business
KFS is working on his own products
like Antivirus, CRM, Remote tool,
Optimizer etc. in finance KFS has
expertise of providing BG, SBLC, LC
as per the company needs.
KFS has his in- house tech support
team, also we have vendors where
in we provide calls to them as a
client.
KianFinServe combines world class Technology, Process Skills
and Expertise to meet the client's requirements round the clock
assuring business as usual.
4. Company Profile
KianFinServe Pvt.Ltd Page 4
IT Enabled Services
IT Enabled Services has drastically
increased over years. It is more being
recognized not merely as a tool of cost
reduction but is also being considered as a
management tool for achieving higher
organizational effectiveness.
IT Enabled Services is a revolutionary IT
offshoot which can look after all outsourcing
needs whether it's Customer Relationship
Management (CRM), Finance & Accounting
services, Transcription/Translation services,
Data Processing, Document Handling or Call
Centers. Outsourcing helps organization to
focus on developing its core business.
Outsourcing integrates all the tasks that are not
part of the organization's main line activity or
core process and streamlines business processes
by improving operating performance, increase
efficiency, productivity and control cost in order
to help management better focus on increasing
sales and market share, developing new and
improved products and enhancing customer
service and satisfaction.
KFS BPO/ITES started with voice operations for
International clients and grew up its competencies to handle voice calls and the
now we provide call to few companies to grow their services in a faster pace.
Today KFS/ITES supports Clients'
from US,,UK,USA, now we are planning to start Market Research &
Survey (KPO), Data Transcription.
5. Company Profile
KianFinServe Pvt.Ltd Page 5
Outsourcing to KFS BPO/ITES
KFS offers a wide spectrum
of high quality, time bound & cost
effective IT enabled services.
Outsourcing to KFS
Completely eliminates the costs of
Recruiting, hiring, training and payroll
Taxes.
You don't have to deal with the
Stress of finding and hiring new people or
Reducing your work force when they aren't
Needed.
Additionally, our decade old
Strong foothold in IT Solutions and
Training enables us to offer end-to-end
Solutions to our clients across the globe.
We offer a variety of voice and non-voice
IT enabled services that are specifically
Tailored to meet the needs of the
Outsourcing industry.
KFS, being a global company, is also
Socially responsible. As an initiative towards
Corporate Social Responsibility.
KFS BPO has a capacity of 50 seats which can host a
maximum up to 150 operational seats in one shift operations window and is
available with modern infrastructure capable of operating continuously meeting
24x7 operations
requirements.
6. Company Profile
KianFinServe Pvt.Ltd Page 6
Core Values & Differentiators
Our mission is to add value for our B2B & B2C
customers by helping them achieve their desired
level of quality and safety for their products, assets
and processes; to protect their brands and enable
their success in the global marketplace.
Our Values
Our commitment to supporting and adding value
for our (B2B & B2C) customers drives everything we
do. We deliver innovative solutions to facilitate our
(B2B & B2C) customers’ success in the global
marketplace and, most importantly, we provide our
(B2B & B2C) customers with confidence.
By leveraging our local service and global network,
we enable our customers to dedicate their primary
energies to their core business activities. We offer
Comprehensive programs and services which draw
on our industry specific knowledge and technical
expertise.
We value trust and personal responsibility;
Act with integrity, honesty and respect;
Maintain professionalism and strive for continual
improvement and innovation;
Deliver excellent services which add value to our
customers’ business;
Strive to create a safe work environment;
Value each employee’s contribution toward
achieving our business objectives;
Our commitment to delivering outstanding results
through smart work and honesty will superior
profitability & stable growth.
KFS BPO has a capacity of 50 seats which can host a
maximum up to 150 operational seats in one shift operations window and is
available with modern infrastructure capable of operating continuously meeting
24x7 operations
requirements.
7. Company Profile
KianFinServe Pvt.Ltd Page 7
BPO Portfolio
KFS is an end-to-end ITES service provider with an extensive portfolio of services to offer.
We provide hybrid services to unlock business value by applying
proven process methodologies (Like ITIL) and business excellence frameworks
to significantly reduce costs, enhance effectiveness and optimize business
processes.
requirements.
8. Company Profile
KianFinServe Pvt.Ltd Page 8
BPO Portfolio
We provide hybrid services to unlock business value by applying
proven process methodologies (Like ITIL) and business excellence frameworks
to significantly reduce costs, enhance effectiveness and optimize business
processes.
requirements.
9. Company Profile
KianFinServe Pvt.Ltd Page 9
Physical & Data Security
System based security measures:
All systems will be password protected
USB ports will be disabled on all
Machines.
Restricted internet access to protect the
confidential data from sending out of the office.
Using Firewall, Server etc to protect Internal or
external network.
Employees will be working on a secluded
section so as to enforce that all these
measures are implemented
Agents who handle financial information
will be placed closer to the supervisor
work stations for constant monitoring
Physical & premises security measures:
CCTV Cameras with remote access
Monitoring.
Security check for all employees at the
Entrance.
Mobile phones, PDAs, Bags, Pens & Papers
not allowed inside the office.
World class fire & alarm services connected to
our vendor central security desk
Security enabled premises with biometric
fingerprint access control for production area,
Tech & Server rooms
KFS BPO ensures high physical security for its premises,
employees and also for the intellectual business solely be the property of client.
Non-Disclosure agreement will be signed to protect client data by all employees
& will be followed with all due regards.
10. Company Profile
KianFinServe Pvt.Ltd Page 10
Operational Procedure
In order to meet individual needs of clients, KFS maintains a wide range of qualifications. We excel in our
Data Entry/Software/BPO Operational & Quality skills. Our extensive knowledge base entails us in
planning and executing 24 X 7 Operations effectively.
At KFS we are continually expanding upon our knowledge and services to assist clients with successfully
implementing of their “Business Solutions”.
We Follow;
At KFS we are continually expanding upon our knowledge
and services to assist clients with successfully implementing of their “Business
Solutions” across the Globe.
11. Company Profile
KianFinServe Pvt.Ltd Page 11
Address
KianFinServe Pvt.Ltd.
Mailing Address:-G-23 Green Park New Delhi India -110016
Email Address:-kianfinserve@gmail.com
Office: 011-45607475. Mobile: +918800388055.
