Krista Fuller

Raleigh-Durham, North Carolina Area United States

Director of Product Management | Create Innovative Software Products | Value Added Customer Success Management Skills

Legal

Over the past five years, in LexisNexis Litigation and Large Law Solutions divisions, I’ve had the opportunity to do what I do best: facilitate the creation, development, and marketing of innovative software products that delight the client; and build customer success programs to ensure that products seamlessly integrate with client systems and that client staff is trained in optimal product use. I guided a matrix cross-disciplinary team of 50 in the reinvention, development, and delivery of the flagship eDiscovery platform to meet the data, AI (artificial intelligence), and efficiency requirements of today’s litigators. I then built the team's first formalized customer success process...