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MasterCard: A Leading
Company in Diversity
Kristin Sample
MasterCard
• DiversityInc ranks MasterCard
#6 in Top 50 list of most
diverse companies
• Has been in Top 10 three
years in a row
• Also awarded ‘Top Company
for Inclusive Culture’
MasterCard
“Our culture of inclusion has established us as a
global company of empowered employees who use
their diversity of thought, experience and
background to advance innovation and MasterCard’s
contributions to society.”
President & CEO
Ajay Banga
MasterCard
• Chief Diversity Officer Donna
Johnson
• Formed 8 Business Resource
Groups for minorities and co-
cultural groups
“We’ve built a culture that develops our employees
professionally and personally, making MasterCard a fantastic
place to work. We distinguish ourselves as an employer of
choice by encouraging employees to lead change through their
skills and passions.”
DiversityInc: MasterCard
• Diversity is their foundation
• It drives their collaboration, talent
development, and innovation
• Believe you need diversity to be
sure you are not “blinded to the
same mistakes that you can
otherwise make because you can
only see things through one prism.”
DiversityInc: MasterCard
• Management: 16% more women,
18.5% more Blacks, Latinos, and
Asians than Top 50 average
• Senior leadership: 3 times more Asians,
59% more women, and 9% more
Latinos than Top 50 average
• Great efforts to remove Glass Ceiling
and give all opportunity for professional
development and career advancement
Glass Ceiling: A transparent, yet strong barrier preventing
minorities from moving up the ladder.
DiversityInc: MasterCard
• Its inclusive culture covers every
group
• Expressed concern for LGBT after
“Religious Freedom Acts” and
commits to eliminating discrimination
of LGBT
• Provide benefits to same-sex couples
• Support and participate in PRIDE
events
• Oppose any laws or actions that
encourage or enable any
Timeline to a Multicultural
Organization
A Multicultural Organization
• Instituting policies for
diversity, like the BRG’s,
show MasterCard as a
Multicultural Organization
• Since 2008, MasterCard
has been on the journey
and has created 8 groups
for women, minorities,
and other groups
Business Resource
Groups
• 1000 members, 36 locations
• Seeks to advance women’s
careers
• Mentoring and Coaching
• Reputational and financial
benefit to MasterCard
WLN: Women’s Leadership Network
Business Resource
Groups
• Enhance understanding
of trends in Asia and how
dynamics impact
business in the region
• Provide insight into
purchasing preference of
Asian customers
everywhere
EAST: Empowering Asian Employees for Success and
Thought Leadership
Business Resource
Groups
• Create environment that
attracts, promotes, and
retains employees of African
descent
• Give opportunity for
professional growth
• Provide insight into
purchasing preferences
LEAD: Lifting Employees of African Descent
Business Resource
Groups
• Create environment of
inclusiveness and respect
• Allow employees to be
open about sexual
orientation, gender identity,
or expression
• Promotes equality
• Explore ways to reach out
to LGBT community
PRIDE: Gay, Lesbian, Bisexual,
Transgender
Business Resource
Groups
• Brings together Latin
American, Spanish,
Portuguese, French, and
Italian cultures
• Opportunity for professional
development and
networking
• Creates shareholder value
through connection to
Hispanic consumers
Latin Network: Employees of Latin Descent
Business Resource
Groups
• Focus on developing and utilizing
innovative skills of young
professionals
• Believe diversity encompasses
generational differences and life
stages
• Play important role as influencers and
drivers of business industries
• Create network of young
professionals that informs
MasterCard’s business strategy,
YoPros: Young Professionals
Business Resource
Groups
• Focuses on diversity of
background and experience
• Open to all employees
regardless of age or seniority
• Provide environment that
engages members and utilized
their experience, talents, and
value
WWAVE: Workers with Accumulated Valued
Experience
Business Resource
Groups
• Global network of support for
active and veteran military
personnel and families
• Facilitates successful transition
into MasterCard’s corporate
culture
• Provide opportunities for
professional growth
SALUTE
Diverse Organization
Opportunities
• Business Case for Diversity:
bottom-line benefits in diverse
organization, especially when
representative of the larger
community
• MasterCard’s 8 BRG’s not only
help the employees, but it allows
them insight into how to reach
customers of these groups as
well
Diverse Organization
Opportunities
• Resource –Acquisition Argument:
Companies develop reputations
as prospective employers for
minorities. Best reputations for
managing diversity will win
competition for best personnel. As
labor pool changes, this will be
beneficial.
• MasterCard has reputation as a
great place to work because of its
diversity and inclusion. They will
be more likely to acquire and keep
employees, as people of
minorities will seek them out.
Works Cited
MasterCard | DiversityInc Top 50. (2015). Retrieved
March 29, 2016, from
http://www.diversityinc.com/mastercard-worldwide/
MasterCard. (2016). Business Resource Groups.
Retrieved March 29, 2016, from
http://www.mastercard.com/corporate/careers/busine
ss-resource-groups.html
MasterCard. (2014). MasterCard Diversity and
Inclusion [Brochure]. Author. Retrieved March 29,
2016, from www.mastercard.com/diversity

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MasterCard: A Leading Company in Diversity

  • 1. MasterCard: A Leading Company in Diversity Kristin Sample
  • 2. MasterCard • DiversityInc ranks MasterCard #6 in Top 50 list of most diverse companies • Has been in Top 10 three years in a row • Also awarded ‘Top Company for Inclusive Culture’
  • 3. MasterCard “Our culture of inclusion has established us as a global company of empowered employees who use their diversity of thought, experience and background to advance innovation and MasterCard’s contributions to society.” President & CEO Ajay Banga
  • 4. MasterCard • Chief Diversity Officer Donna Johnson • Formed 8 Business Resource Groups for minorities and co- cultural groups “We’ve built a culture that develops our employees professionally and personally, making MasterCard a fantastic place to work. We distinguish ourselves as an employer of choice by encouraging employees to lead change through their skills and passions.”
  • 5. DiversityInc: MasterCard • Diversity is their foundation • It drives their collaboration, talent development, and innovation • Believe you need diversity to be sure you are not “blinded to the same mistakes that you can otherwise make because you can only see things through one prism.”
  • 6. DiversityInc: MasterCard • Management: 16% more women, 18.5% more Blacks, Latinos, and Asians than Top 50 average • Senior leadership: 3 times more Asians, 59% more women, and 9% more Latinos than Top 50 average • Great efforts to remove Glass Ceiling and give all opportunity for professional development and career advancement Glass Ceiling: A transparent, yet strong barrier preventing minorities from moving up the ladder.
  • 7. DiversityInc: MasterCard • Its inclusive culture covers every group • Expressed concern for LGBT after “Religious Freedom Acts” and commits to eliminating discrimination of LGBT • Provide benefits to same-sex couples • Support and participate in PRIDE events • Oppose any laws or actions that encourage or enable any
  • 8. Timeline to a Multicultural Organization
  • 9. A Multicultural Organization • Instituting policies for diversity, like the BRG’s, show MasterCard as a Multicultural Organization • Since 2008, MasterCard has been on the journey and has created 8 groups for women, minorities, and other groups
  • 10. Business Resource Groups • 1000 members, 36 locations • Seeks to advance women’s careers • Mentoring and Coaching • Reputational and financial benefit to MasterCard WLN: Women’s Leadership Network
  • 11. Business Resource Groups • Enhance understanding of trends in Asia and how dynamics impact business in the region • Provide insight into purchasing preference of Asian customers everywhere EAST: Empowering Asian Employees for Success and Thought Leadership
  • 12. Business Resource Groups • Create environment that attracts, promotes, and retains employees of African descent • Give opportunity for professional growth • Provide insight into purchasing preferences LEAD: Lifting Employees of African Descent
  • 13. Business Resource Groups • Create environment of inclusiveness and respect • Allow employees to be open about sexual orientation, gender identity, or expression • Promotes equality • Explore ways to reach out to LGBT community PRIDE: Gay, Lesbian, Bisexual, Transgender
  • 14. Business Resource Groups • Brings together Latin American, Spanish, Portuguese, French, and Italian cultures • Opportunity for professional development and networking • Creates shareholder value through connection to Hispanic consumers Latin Network: Employees of Latin Descent
  • 15. Business Resource Groups • Focus on developing and utilizing innovative skills of young professionals • Believe diversity encompasses generational differences and life stages • Play important role as influencers and drivers of business industries • Create network of young professionals that informs MasterCard’s business strategy, YoPros: Young Professionals
  • 16. Business Resource Groups • Focuses on diversity of background and experience • Open to all employees regardless of age or seniority • Provide environment that engages members and utilized their experience, talents, and value WWAVE: Workers with Accumulated Valued Experience
  • 17. Business Resource Groups • Global network of support for active and veteran military personnel and families • Facilitates successful transition into MasterCard’s corporate culture • Provide opportunities for professional growth SALUTE
  • 18. Diverse Organization Opportunities • Business Case for Diversity: bottom-line benefits in diverse organization, especially when representative of the larger community • MasterCard’s 8 BRG’s not only help the employees, but it allows them insight into how to reach customers of these groups as well
  • 19. Diverse Organization Opportunities • Resource –Acquisition Argument: Companies develop reputations as prospective employers for minorities. Best reputations for managing diversity will win competition for best personnel. As labor pool changes, this will be beneficial. • MasterCard has reputation as a great place to work because of its diversity and inclusion. They will be more likely to acquire and keep employees, as people of minorities will seek them out.
  • 20. Works Cited MasterCard | DiversityInc Top 50. (2015). Retrieved March 29, 2016, from http://www.diversityinc.com/mastercard-worldwide/ MasterCard. (2016). Business Resource Groups. Retrieved March 29, 2016, from http://www.mastercard.com/corporate/careers/busine ss-resource-groups.html MasterCard. (2014). MasterCard Diversity and Inclusion [Brochure]. Author. Retrieved March 29, 2016, from www.mastercard.com/diversity