1. Waynesboro, VA22980 (540) 836-7355 jlbmlbback@gmail.com
Professional Summary
Hard working graduate with an Associate’s degree in Accounting. Equipped, through hands-on experience in the retail environment, with
technical accounting skills and a practical understanding of how to apply accounting and business knowledge; accuracy and precision in all
tasks results in increased efficiency and successful problem resolution, an enthusiastic and motivated individual who is committed to a
career in the accounting field
Education
EVEREST UNIVERSITY- Associate of Science in Accounting
In –Depth knowledge and training in measurement and communication in any financial
position or any enterprise, Educated in taxation and management services, and also trained
to perform analysis of information systems, always self-educating and researching topics in
the Accounting field to keep up to date knowledge of market and employer trends
SummaryofSkills
Experience inpreparing manualsand
train workers inuse ofnew forms,
reports, procedures or equipment,
accordingto organizational policy
Vast knowledge of principles and
processes forproviding customerand
personalservices;this includescustomer
needs assessment, meetingquality
standards for services, andevaluation of
customersatisfaction.
Knowledge of administrative, clerical
procedures andsystems suchas word
processing, managingfiles, records,
transcription, designing forms, andother
office procedures and terminology
Identifyingcomplex problems and
reviewing relatedinformationto
developandevaluate optionsto
implement solutions formanagement
Using relevant informationand
individualjudgment to determine
whetherevents orprocessescomply
with laws, regulations, or company
standards
Using logic andreasoning to identifythe
strengths andweaknesses ofalternative
solutions, conclusions or approaches to
problems orissueswithin my
department
WorkExperience
The Ski Barn www.skibarn.com/
Roseland, Virginia August 2014-Current
Sales Consultant
 Respond to all ski travel sales enquiries and reservations withaccuracy and speed inlinewith
personal and departmental targets and delivering the highest standard of customer care
 Responsiblefor making proactivesales calls to key account clients fromour database withthe
objectiveof customer retention
 As part of the key account team, contributing to the improvement of account management and
retention of loyal clients through excellent customer service
 Maximize incomefrom key accounts and all sales calls inlinewithagreed targets and withthe
highest standards of customer serviceand care
Hardees http://www.hardees.com/ May 2013- May 2014
Buena Vista, Virginia
Line Cook
 Set up and stocked stations withall necessary supplies, stocked inventory appropriately
ensuring accuracy and speed inexecuting assigned tasks as assigned by management
 Ensured food came out simultaneously, inhigh quality and ina timely manner, working in
corporationwithall kitchen staff
 Maintained a positiveand professional approachwithcoworkers and customers, also complied
withnutritionand sanitationregulations and safety standards
Kroger https://www.kroger.com/
Staunton, Virginia May 2006- July 2011
Deli Clerk
 Prepared and arranged bakery and deli items ina visually appealing display for weekly sales and
profit goals to be attained indepartment
 Maintained courteous and friendly attitude towards customers and staff, also answered phones
and took orders for particular requested items
 Controlled freshness by rotating and coding all products and removed all out-of-code
merchandise
TechnicalSnapshot
COMPUTER SKILLS Operating Systems: Windows XP, Windows NT, Windows ME,
Windows 2000, Mac0SX, Mac OS 8.6, Mac0S9, Solaris, UNIX, AIX, Linux, Sun OS
SOFTWARE / APPLICATIONS: Microsoft Office XP, Microsoft Office 2000,
Microsoft Office 1997, MS Word, MS Access, MS Excel, MS FrontPage, MS Project, MS Visio,
MS SiteServer, Internet Explorer, Outlook, Outlook Express, PowerPoint, Adobe