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The Technology is the Easy Part     How to help your people embrace change    and make technology work   Keith Sheardown APTA 2010 Annual Meeting 2010   San Antonio, TX
 
Innovating Since 1942
Bombardier Today * As at January 31, 2010 Transportation F10 revenues: $10 billion 52% of total revenues Backlog: $27.1 billion Employees: 33,800 Aerospace F10 revenues: $9.4 billion 48% of total revenues Backlog: $16.7  billion Employees: 28,900
The Results are in – we suck at implementing technology! ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object]
And The Biggest Loser Is….. Source: “SmartRailroad” LinkedIn Group Survey – August 2010
Seven Ideas to Manage Change Better   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Creating the Guiding Coalition ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Creating the Guiding Coalition ,[object Object],[object Object]
Are you inspired? ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],Establishing a Sense of Urgency
[object Object],[object Object],“ But We Have a Sense of Urgency – Everyone is Working So Hard”
Sketching the User Experience ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],Sketching? But I’m Not an Artist!
Ask More Questions – Offer Less Suggestions ,[object Object],[object Object],[object Object]
Ask More Questions – Offer Less Suggestions ,[object Object],[object Object],[object Object]
Watch them in their “Current State” ,[object Object],Richard Hilleman  Chief Creative Director - Electronic Arts (EA Sports) ASTD TekExpo – January 2010
[object Object],[object Object],[object Object],You Failed? “You’re Fired!”
“ What’s In It For Me?” ,[object Object],[object Object],[object Object],[object Object],[object Object]
Clearly define your objectives – and make them SMART  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Your new technology does not have Super Powers! “ But that will be taken care of when the new software gets installed”
Your new technology does not have Super Powers! ,[object Object]
Your new technology does not have Super Powers! ,[object Object],[object Object]
Throw Away Your Rear View Mirror   ,[object Object],[object Object],[object Object],DO NOT USE 30 YEAR OLD IDEAS AND PROCESSES WITH YOUR 26 YEAR OLD STAFF AND YOUR BRAND NEW TECHNOLOGY
Top 5 Takeaways   ,[object Object],[object Object],[object Object],[object Object],[object Object]
Additional Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Thank You Keith Sheardown General Manager – Technology Solutions Bombardier Transportation    647.284.9300

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The Technology is the Easy Part - APTA 2010 Annual Meeting

  • 1. The Technology is the Easy Part How to help your people embrace change and make technology work Keith Sheardown APTA 2010 Annual Meeting 2010 San Antonio, TX
  • 2.  
  • 4. Bombardier Today * As at January 31, 2010 Transportation F10 revenues: $10 billion 52% of total revenues Backlog: $27.1 billion Employees: 33,800 Aerospace F10 revenues: $9.4 billion 48% of total revenues Backlog: $16.7 billion Employees: 28,900
  • 5.
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  • 7. And The Biggest Loser Is….. Source: “SmartRailroad” LinkedIn Group Survey – August 2010
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  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
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  • 22. Your new technology does not have Super Powers! “ But that will be taken care of when the new software gets installed”
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28. Thank You Keith Sheardown General Manager – Technology Solutions Bombardier Transportation  647.284.9300