Quality control is the operational techniques and activities

1. QUALITY CONTROL is the operational
techniques and activities used to
fulfill requirements for quality.
• Four Steps of Quality Control
– Setting Benchmark
– Appraising Conformance
– Acting When Necessary
– Planning for Improvements
• Effective and efficient control is the key in
management success. If control fails, the
organization fail to operate.
#ROKIB

2. Four Steps of Quality Control
• Setting Benchmark: Determine the required quality target
inn terms of a trade-off between cost and quality.
• Appraising Conformance: Regular monitoring ad evaluation
are essential for measuring key characteristics of quality.
• Acting When Necessary: If conformance appraisal shows
deviation from the benchmarks, or stipulated output,
necessary correct measures should be taken in order to
avoid such occurrence.
• Planning for Improvements: As control function have
significant impact on quality, necessary plans must be
formulated for future better quality control.