1. March, 2015
Dear, HR Manager
My name is Robert D. Lee and I am interested in applying for a Management position
here at your Agency. My career objectives are based on a wide range of experience in
this area (Human Services) with 7 combined years of Supervisor experience in office,
school and residential setting. I possess a strong knowledge and the utilization of skills
in relation to aiding others. I seek job opportunities in a managerial position where
my experiences can be fully expressed. I am a dedicated, talented, highly motivated,
energetic individual, with strong interpersonal skills and a “can do” attitude. I have
been in the human services field since 1998. I’ve worked in the prison system, worked
in the school system and homes with children, the elderly population and adults with
mental and physical disabilities as well as low income population. I’ve managed
families’ lives in crisis living situations for over ten years. I have worked in an intense
setting, while making important decisions in crisis situations. I’ve mentored staff and
consumers in office, schools and residential settings. I've facilitated staff trainings and
parent meetings ranging from life skills to personal and professional improvements. I
have knowledge and experience as a case manager in health and medical insurance
coverage; low income housing and immunization records, tracking of crime offenders
in the prison system. I have case manager experience working with juvenile offenders
in state custody. I’ve monitored case loads in amounts of 35 -40 families. My wide
range experiences and travels will show my strengths in how well I adjust to new
environments and people. My strengths are in networking and collaborating with city
and state aid referrals within the community. I graduated from college in Alabama;
with a Bachelors Arts Degree in Social Sciences. I have worked in several cities with
many diverse populations, where I have gained a wide range of experience. If, I am
given the opportunity to work with your agency; these experiences can be utilized in
assisting others with achieving their goals.
I am able to effectively time manage while multi-tasking different job functions. I have
managerial experience of operating a school and residential setting. I possess integrity
and effective writing and oral communication skills. I have a strong ability to connect
with community resources such as seeking grants and other state of federal funding
sources. I am able to perform power point presentations, as well as, operate Microsoft
Windows (XP) software Excel and Kronos. I am very much interested in obtaining an
interview with your agency. I have enclosed a resume along with additional
information regarding my qualifications for the position. I look forward to hearing
from you in the near future.
I would like to thank you in advance for your consideration.
Sincerely yours, Mr. Robert D. Lee
Bachelorsof Arts Degree (Social Sciences Department)
Stillman College Tuscaloosa, Alabama

2. 111-07 179th Street St. Albans, NY 11412 Phone: 856-425-7864 – Email: Kundanlinisun@yahoo.com
PROFILE
Professional individual with 16 years of experience in Human Services and 10 years in Case Management. 7 total
years of Supervisor (Manager) experience in office setting. Ability to assist families ranging from adults, elderly,
teenagers and children suffering from multiple problems from health, financial and emotional crisis situations.
PROFESSIONAL SKILLS
• Managementskills for staff, consumers and parents
• Social Science Case Managementbackground in HumanServices
• Geriatric Case ManagementCare for elderly (Visiting Nurse New York)
• Court Procedure training in Prison and Juvenile Justice system (New York Health
Department,Juvenile Court Tennessee)
• Microsoft Office,Windows, Excel,Kronos Payroll and Scheduling coverage for entire staff
• Office Procedures,Computers, Fax Machines,Protocols for company and state policies and
procedures
• Typing (35+ wpm)
• Bachelor Degree (15 hours Social Sciences)
• Human Services,Case Management,BudgetManagementExperience and Trainings
• CPR/First Aid Training/Medication Administration Trainings
• Crisis ManagementTrainings with restraints in crisis situations
• TB/STD/HIVAwarenessMentalHealth Autism, Mental and Physical Disabilities and Severe
Level four behavior health (New York, Pennsylvania and New Jersey)
• Volunteer Tutor-Mentor Covenant House of Michigan (GED Program for Adults)
• TSS Training (TherapeuticStaff Support State OF Pennsylvania)
• FBI Clearances, State Police Clearances and Child Care Clearances
• Mental Health Case ManagementTrainings
• Department for Aging Training, Program Distribution of State funds for Meals on Wheels
Program (New York City)
• Head Start ERSEATraining Federal Regulations Policy Committee Monitoring, Head Start
Conference (State of Michigan)
• Training in DDD Regulations and Procedures Manage State Funds with a BudgetPlan in full
Operation of Home and Consumer Funds (New Jersey)
• Valid Driver’s License no restrictions
• Training in Public Housing and State Regulations, Public Welfare Conference (State of
• Tennessee)
• Grant Writing Training and Procedures (University Of Michigan)

3. CAREER OVERVIEW
SERVS Social/Educational/Residential/Vocational BehaviorHealth,Ewing,NJ
Group Home Case Manager 2013-2014
 Worked as a Group Home Manager for Consumers under DDD Consumers diagnosed with
medical and clinical disabilities.
• Conducts daily operation of Group home for consumers and staff.
• Support client using IHP/IEP goal tracking and Social/Assessment plan.
• Provide therapeutic strategies for Consumers in the home to deescalatedbehavior outburst.
• Responsible for Consumers health with schedulingmedical appointments and registering
them to DayPrograms.
• Monitoring the ordering and recording of medications from pharmacy and scheduling of
medical appointments with Medicare and Medicaidhealth coverage’s.
• Collaborated with DDD in managing the home with state inspections and funding records.
• Submitted monthly reports for annual quarterly reviews which I facilitated to board of
Directors.
• Responsible for managing the budget for the entire group home and scheduling coverage for
24/7 facility.
• Collaborated with the Coordinator to monitor the function and structure of the group home
while documenting all logs for monthly reports.
Wayne MetroHead Start, Highland Park, MI
Family ServicesWorker 2009-2013
• Recruitedfor (ERSEA)Eligibility, Recruitment, Selection,Eligibility, and Attendance for
• Pre kindergarten Federal Program.
• Advocated for Parent Committee, Policy Committee, Educational workshops, Employment
trainings, Community resources for parents.
• Data input in Genesis Earth Software for children s updated physical status. Data input for
Michigan registry for immunization requirements.
• Maintained accurate records that are required by Federal Law.
• Referrals for GED and job trainings, nutritional needs,budgeting and interviewing skills.
• Advocated for Fatherhood trainings and male incentives.
The Order of Fishermen MinistryHead Start (TOFM), Detroit, MI
Family Service Worker 2006-2009
• Head recruiter(ERSEA),Eligibility, Recruitment, Selection,Eligibility, and Attendance for
placement of pre kindergarten children meetingthe criteria for TOFMHS program for Center
of 34 children.
• Setup preliminary screeningfor eligible children.
• Scheduledhome visits.
• Auditing and following Federal Guidelines.
• Maintained accurate records that are required by Federal Law.
• Facilitator for parental involvement within the centerand schedulingphysicals,
immunizations, and providing transportation to and from appointments.

4. • Organized parental training and activities in support of children and parents.
Porter Leaths ChildrenCenter,Memphis, TN
Case Manager 2004-2006
• Counselor working with dual diagnosed Teensas a result of substance abuse.
• Collaboratedwithlocalcorrectionalfacilitiesinaccordance tofollow-upforreleasedteens.
• Assisted with involvement workshops for teens going through the 12-step process
• Coordinator for drug prevention involving teens and their parents
• Assisted teenswith resume building and job placement.
• Assisted Families with Food and Water drive Sponsored by Porter Leaths Children Center
during the Hurricane Katrina evacuation of New Orleans.
MetropolitanInnerFaithAssociation(MIFA),Memphis,TN
Case Manager (MemphisHousingAuthority) 2003-2005
• Case Manager that was available throughout the week, during and after work hours to
accommodateindividualsneedingassistanceforSection8Housing.
• Worked with individuals to ensure self-sufficiencyand independence.
• Participated in training classes and coordinated events for Life Skills and social welfare of low
income families.
• Compiled and maintain records within a data base for tracking families with crisis living
conditions.
VisitingNurse Service of NewYork, Long Island City, NY
Outreach Coordinator 2000-2003
• Collaborated with Meals on Wheels to interview applicants (elderly) and collect information
neededfor assessment determinedby health and low income.
• Assisted elderly in obtaining home health care assistance for their daily needs.
• Training of Interns and summer youth employees
• Delivering meals to elderly in emergencysituations
• Assisted elderly in filling out forms completely for eligibility verification
• Worked closely with families and counseledindividuals on coping with the tragedy of the
World Trade Bombing in New York.
The NewYork City Departmentof Health, Elmhurst, NY
Case Manager 1998-2000
• Case manager for Riker’s Island Correctional Facility that educatedinmates about TB
transmission and communicable diseases.
• Monitored inmates during treatment and therapy
• Ensured safety and precautions for TBpatients and inmates that may come in contact with
other inmates

5. • Assisted the homeless population, AIDS/HIV,and mentally impaired patients. Responsible for
reading and understanding lab reports and X-ray photos
• Administered Tuberculin skin test to inmates.
DecaturClearpool School,Brooklyn, New York
TeacherExtendedDayProgram 1995-1998
• Worked with grades 6-8th
teaching Social Studies and computers.
• Created and implemented a curriculum following lesson plans.
• Participated in parent conference to ensure educational progress for each student
Candidate for teacher certification for the state of New York in SecondaryEducation
EDUCATION
StillmanCollege,TuscaloosaAL,BachelorsofArts1995(SocialSciences)
ProfessionalReferences

6. 1. Servs Behavior Health 20 Scotch RD Ewing, NY 08628 Coordinator John Johnson (Supervisor)
Cellnumber609977-5025knownsince2013
2. Wayne Metro Head Start 138 Cortland St Highland Park, MI 48212 Supervisor Laura Chamberlin
Cell313467-9023knownsince2006
3. AlsoTOFM (The OrderofTheFisherman)HeadStart10047GrandRiverDetroit,MI48204
KeenanPharhamcell 248796-2845knownsince2006
Personal references Ruth Jones co worker and friend Teacher, TOFM Head Start Clinton Street
CenterCell 313384-1770knownsince2007
LafaReevescell443629-1433oldCoWorkeratWayneMetroHeadStartteacherknownsince 2009
Friend DominikKingcell 443414-2891knownsince2010
Friend IndiaElCell267738-6765knownsince2012
1. Christopher Robinson friendStillman College Alumnicell313401-3752SeniorAccountant known
since 1990
2. Patrick Pratt friendStillman College Alumni cell 310 908-5442Teacher at ComptonHS,California
knownsince 1991
3. Alberto Parachi friend and co worker from Health Department City of New York 917 693-3159
knownsince 1999