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Connected Insight GBS Optimization
Connected Insight GBS Optimization
Connected Insight GBS Optimization
Connected Insight GBS Optimization
Publicité
Connected Insight GBS Optimization
Connected Insight GBS Optimization
Connected Insight GBS Optimization
Connected Insight GBS Optimization
Connected Insight GBS Optimization
Publicité
Connected Insight GBS Optimization
Connected Insight GBS Optimization
Connected Insight GBS Optimization
Connected Insight GBS Optimization
Connected Insight GBS Optimization
Publicité
Connected Insight GBS Optimization
Connected Insight GBS Optimization
Connected Insight GBS Optimization
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Connected Insight Dashboard of the Month - Process HeatmapConnected Insight Dashboard of the Month - Process Heatmap
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Connected Insight GBS Optimization

  1. GBS Impact: PowerBI Dashboard Templates Europe - BRU Avenue Louise 523 Brussels, Belgium B-1050 Europe - AMS De Cuserstraat 93 Amsterdam, Netherlands 1081 CN North America 135 S State College Blvd, Suite 200 Brea, California 92821 hello@connected-insight.com connected-insight.com C O N N E C T E D I N S I G H T
  2. “This is how Global Business Services drives impact and business engagement” Controller, Global Manufacturer Expanding GBS, optimizing existing GBS operations, setting informed targets, tracking impact, engaging business leaders. Primary use cases PowerBI Templates for Global Business Services A C C E L E R A T E Y O U R I M P A C T W I T H
  3. Extensive and flexible data & analytics with 3 modules 01 Center Purpose-built for shared services (and BPO). Data and analytics that allow you to drive operational improvements and engage business leaders with data specific to their role and focus. 02 Enterprise End-to-end business and process visibility including data integration with Center. Drive improvements in focus, cost and agility. 03 APQC Seamless process integration with APQC so you can easily add industry-specific benchmarking to your analytics to set informed targets. + +
  4. CI is configured 100% based on your operating structure and definitions. You can model your data and analytics to fit your specific purpose. 12 Dimensions Process Type Sub-Process Process Function Client / Entity Center Location Country Region Division Business Unit
  5. “Using CI is like driving with Google Maps instead of a compass” Chief Finance Officer, Global Automotive Supplier No disconnects No translating No blind spots 5 Data Categories Revenue Labor Cost KPI’s Volumes Resources
  6. The Connected Insight app covers Definitions Target Setting Data import statement date management structured dashboards action tracking apqc Benchmarks mappings analytics validation
  7. With PowerBI data augmentation business case modeling custom analytics Report Distribution Reports and Dashboards
  8. CI’s GBS Impact dashboards cover the 3 key elements to data-driven transformation GBS Impact Dashboards 01 Internal Benchmarking (+external) Set informed targets based on best demonstrated performance. CI enables you to benchmark at all levels of your organization. Our module for APQC integrates external benchmarks. 02 Connected Objectives and Drivers Investments in GBS or process automation are made to drive improvements in focus, cost and agility. CI enables you to analyze your organizations and processes by connecting the metrics for your objectives with the underlying drivers. 03 Measure the Impact Track your ROI across organizations and processes as you install automation and expand GBS. CI enables you to see where the impact is and where you are leading and lagging. “The visibility from CI is essential to ensure we don’t move from a high cost manual process to high cost automated process” Finance Transformation Program Leader, Global Chemical Company
  9. Engage business leaders with data and analytics specific to their business. The GBS Entity Scope dashboard enables you to have data driven discussions on process scope, resources, cost and trends. Analytics can be filtered by different dimensions, down to specific business entities. GBS Entity Scope Dashboard 01 What is the trend in GBS FTE’s for this part of the business? What is the trend in cost? What is the FTE scope in GBS vs the business across all processes? What is the GBS vs Business split for each process? How does average labor cost in GBS compare to the business for GBS process scope? Filter to a specific center Filters Filter to a specific part of the business Select a Date
  10. Evaluate the current coverage of your GBS organization by process, sub-process and across your business entities. What is the level of scope standardization? Where are the opportunities to expand or standardize GBS service scope? GBS Footprint Analysis Dashboard 02 What is the labor cost split between GBS and the business? What is the FTE scope split by GBS and business? What are the variations across your entities? What are the variations across your entities? Filter to a specific GBS Center Filters Filter to specific parts of the business Select a period to analyze what’s changed over time Filter to a specific process or sub-process
  11. If your GBS footprint includes multiple Centers, the GBS Overview dashboard gives you clear visibility to key operational data and trends by center, process and in total. GBS Overview Dashboard 03 GBS resource and cost data split by Center and by Process. Where are your resources and what are they doing? Key GBS summary data with trend analytics Isolate to a specific process Filters Isolate to a specific GBS center
  12. The GBS Service Scope dashboard provides clear visibility to GBS resource and cost coverage by process, center and at entity level. The dashboard is used to evaluate current scope and level of standardization across your business, as well as evaluating where else GBS expansion could have an impact. GBS Service Scope Dashboard 04 FTE by process for each center GBS Center FTE and trend analytics GBS and business FTE by entity being served by GBS Toggle between GBS alone and GBS + Business data Filters Isolate to a specific process Select a date to analyze what has changed
  13. Do you have annual strategic objectives for your GBS organization? Do you target what impact GBS should have? Do you measure that? The Focus Metrics dashboard visualizes your objectives and enables you to engage your organization and the business with data-driven discussions. GBS Focus Metrics Dashboard 05 Example: “Objective 3: Put the “G” in GBS and globalize transactional processes” Example: “Objective 1: Drive ROI on PTP automation investments” Example: “Objective 2: Expand GBS value-added focus” Example: “Objective 4: Optimize and Standardize GBS process coverage” Filters Isolate to a specific center Select a date to analyze what has changed
  14. What impact is your investment in GBS or process automation having? The Impact Tracking dashboard enables you evaluate changes in the the metrics covering your key objectives. You can toggle between multiple dimensions to assess the impact by geography, organization, process and/or location type. Benchmark where you are leading and lagging. Impact Tracking Dashboard 06 What are the trends in your key measures? Evaluate the impact your program is having by multiple measures and dimensions Who is leading and lagging in their progress to the objective? Toggle between your process and organization dimensions Filters Select a date to see the impact in the timeframe important to you
  15. Q: Can CI integrate with our network and our PowerBI? A: Yes. CI is a cloud app hosted on AWS, with a secured API to easily integrate with your network. Q: What is the cost? A: The platform is licensed to you on an annual basis. The total cost of ownership is equivalent to saving or redeploying a FTE or two annually. The licensing cost covers ongoing support when you need it. Q: The data and analytics cover GBS and the business end-to-end by process and/or different business dimensions. We can isolate to GBS only or combined with business data to analyze and evaluate. How? A: CI uses two integrated modules: “Center” for GBS and “Enterprise” for the business. The data collection process uses two different purpose-built methods for Center and Enterprise. The data structure is designed to enable the integrated analytics and eliminate blind spots. Q: How or where do you get the resource and cost data? ERP? HR systems? A: No. CI uses an efficient and highly automated template-driven process for gathering the data. No IT involvement is required. By doing this you get 10x more visibility and flexibility versus relying on ERP or HRIS data. The process moves fast and requires minimal time from the business. FAQ
  16. Data-driven transformation 01 Prepare 02 Launch 03 Evaluate 04 Review O N B O A R D I N G 7-10 Days
  17. Ready to Accelerate your impact? 01 CI sends you the PBIX file to publish in your PowerBI environment 02 Modify to fit precisely your structure 03 Publish This is almost plug-and-play. Because you are using CI’s data set you can add new PowerBI dashboards and reports with a few easy steps. hello@connected-insight.com www.connected-insight.com Are you ready to stop operating in the dark? Contact us at or go to our website to learn more about the CI platform. Are you interested in deploying the CI platform?
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