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Performance Management - Bridging the Gap
1.
2. About Us
Leadership and
Management Solutions
(LMS) provides results
driven improvement ,
enhanced productivity of
your organisation
through the
development of your key
asset, your people.
3. Bridging the Performance Gap
Do you have underperforming
employees? Underperformance
can be linked to several factors.
What is the cause of
underperformance? There are
many possibilities. Sometimes a
performance gap may be due to
employee attitudinal factors,
organisational culture factors or
it may be a skills deficiency.
4. Bridging the Performance Gap
A "performance gap" exists
when the actual performance
on a KPI is below the planned
or expected level of
performance.
Examples of KPIs include return
on investment (ROI), product
or service quality, and extent
of customer satisfaction.
5. Bridging the Performance Gap
Central to the concept of
bridging the performance
gap is identification of the
divide between actual
performance and expected
performance standards.
7. Effective Performance Management
Effective performance
management centres on
aligning the
organisational objectives
with the employee's
agreed measures, skills,
competency
requirements,
development plan and
delivery of results.
8. Effective Performance Management
In performance
management, the focus
is on improvement in
order to achieve the
overall business strategy
and to create a high
performing workforce.
9. Questions for your business
How do you develop
staff capability within
your organisation? Are
there potential gaps
between actual and
expected performance?
Do you need a
customised staff
development solution
for legal compliance?
10. About Us
We are well-versed in
the provision of
learning and
development solutions
across local, national
and global markets.