Powerpoint là sasestudy do bà Nuala O'Bien, Trưởng phòng Phát Triển của Đại sứ quán Ireland tại Hà Nội, đưa ra trong buổi Cà phê sáng Phi lợi nhuận tháng 3 do Trung tâm LIN tổ chức vào ngày 31/03/2016 xoay quanh chủ đề thực hiện dự án phát triển cộng đồng của tổ chức PLN trong thực tế. Với sự gợi ý của bà Nuala O'Bien, người tham gia lần lượt so sánh tiến trình hoạt động của hai dự án và đặt mình vào ba vị trí sau để chia sẻ kinh nghiệm thực tế. Xem chi tiết tại: http://bit.ly/Baiviet_CaphesangPLN032016

1. Accountability to Beneficiaries

2. ORG A
Aim: Reduce
communicable disease in
community of 5,000
people (approx 800 HHs)
Budget: $80,000
Timeframe: 6 months
ORG B
Aim: Reduce
communicable disease in
community of 5,000
people (approx 800 HHs)
Budget: $100,000
Timeframe 24 months

3. ORG A
Month 1
Discussed plans with
community leaders.
Shared proposal of a
WATSAN programme
providing communal
latrines and water points.
Two latrines/ water points
for each 5 HH
Shared latrine/water-point
design with local
authorities.
Signed agreement with
local authorities.
ORG B
Month 1
Discussed with community
leaders.
Provided information on
budget availability and
understanding of problem
facing community.
Requested permission to
visit community and hold
consultation meetings.
Received permission to
hold community
consultations

4. ORG A
Month 2
Undertook physical
mapping of community
and marked proposed
location of community
latrines/water points.
Began procurement
process for materials.
Began tendering process
for contractors to build
ORG B
Month 2
Held numerous
community meetings to
discuss the problem
facing the community and
possible solutions.
Met with women’s
groups, men’s groups,
elders.
Interviewed children,
elders, people with
disabilities. teachers,
community workers, local
government,

5. ORG A
Month 3/4
Building contractors on site to
construct latrines and water points
according to the design.
150 latrines and water points
completed by end of month 4.
Latrines constructed of block and
cement, with strong tin roof.
ORG B
Month 3/4
Community acknowledged need for
latrines and water points to reduce
communicable disease.
Community consultations indicated a
preference for dedicated HH latrines
(not communal) and shared water
points.
A number of pilot/model HH
volunteered to trial.
In consultation with local builder a
design of latrines proposed that was
good standard but locally appropriate,
using local materials where possible
(wood), community inputs, local labour.
Agreement signed with local
authorities to proceed.

6. ORG A
Month 5/6
A further 250 latrines and water
points completed and handed over to
community.
Final report back to donor, reporting
completion project.
Key result 400 community latrines
and water points provided serving a
population of 5,000 people.
ORG B
Month 5/6
10 Model HHs built latrines and water
points. HHs contributed locally
available construction materials (such
as wood, sand, etc.). Local labourers
employed under direction of
project/building manager.
Sanitation training provided to HHs.
Water user committee established for
shared water points and small fee
collected for operation and
maintenance.
Following feedback, changes to latrine
specifications made. A further 150 HH
constructed latrines/ water points,
some adapting for needs for elderly,
people with mobility challenges, etc.
Progress report back to donor
reporting on community consultations,
piloting, sanitation training, next steps.

7. ORG A
Month 12+
Many latrines locked.
Water points disused.
Org A reported frustration
and that latrines were not
property cleaned and
cared for so had to lock as
were a health hazard.
Many of the water points
broken – not repaired.
No reduction in
communicable diseases.
ORG B
Month 12+
80% of HHs had own
latrines – many self
constructed without any
support from Org B.
100% coverage of shared
water points.
Behaviour change noted in
sanitation practices.
Significant reduction in
communicable disease.
Budget fully utilised and
reported on – information
shared with community.

8. Participation
Transparency
Complaints
and
response
Project M&E
These circles were adapted from the accountability framework used by the
One World Trust organisation.
The Building Blocks of Accountability to Beneficiaries

9. Participation
Transparency
Complaints
and
response
Project M&E
Provide timely and accessible information to beneficiaries that will enable
them to make informed decisions about if, how and when to engage with the
organisation.
The Building Blocks of Accountability to Beneficiaries : Transparency

10. Participation
Transparency
Complaints
and
response
Project M&E
Enable beneficiaries to play an active role in the decision-making processes
and activities that affect them.
The Building Blocks of Accountability to Beneficiaries : Participation

11. Participation
Transparency
Complaints
and
response
Project M&E
Monitor and review progress against goals and targets with the input from
beneficiaries, as well as to integrate learning from this into implementation ,
making changes where necessary.
The Building Blocks of Accountability to Beneficiaries : Project
Monitoring and Evaluation, and Learning

12. Participation
Transparency
Complaints
and
response
Project M&E
Set up mechanisms through which beneficiaries can provide feedback or
make complaints in relation to programme/project decision and/or actions
and through which these are reviewed and acted upon.
The Building Blocks of Accountability to Beneficiaries : Complaint and
Response Mechanisms