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Demystifying Targeting on LinkedIn
Irina Skripnik
Senior Product Marketing Manager,
LinkedIn
Cassandra Clark
Marketing Manager, Demand Generation,
LinkedIn
Today We’ll Cover…
LinkedIn Targeting
101
Targeting Best
Practices
LinkedIn Marketing
Tactics
ABM on LinkedIn
4
Connect the world’s professionals
to make them more productive
and successful
LinkedIn’s mission
CANADA
11M+
BRAZIL
22M+
EMEA
122M+ SAUDI
ARABIA
1M+
SOUTH
AFRICA
4M+
INDONESIA
4M+
AUSTRALIA
7M+
USA
118M+
UAE
1M+
CHINA
10M+INDIA
31M+
RUSSIA
5M+
LinkedIn Marketing Solutions Mission
Be the most effective platform
for marketers to engage
with professionals
Influenced by their professional networks
Opinions from their professional peers impact personal buying decision
A professional audience
Brand loyal professionals with more purchasing power than other social platforms
In an aspirational mindset
Opportunity for marketers to align their brands with member’s professional success
Mindset + Context
Targeting on LinkedIn 101
Deciphering Profile-based Targeting
Title
Company
Geography
Member
entered or IP
Group
Membership
Company
Following
School
Field of Study
Graduation Year
Danie
Seattle, WA USA
Boston University
COMPANY INDUSTRYSIZE
SCHOOL
LOCATION
JOB
TITLE
SENIORITY
FUNCTION
FIELD OF STUDY
DEGREE
GRADUATION AGE
SKILLS
GROUPS
IP
Communication
Bachelor of Science
2011, 25-34
Simply Measured, 51-200,
Internet
Senior Marketing Manager,
Marketing, Senior IC
CMA, LEWIS, Social Tools
SEO, Social Media, Digital
Marketing, Blogging
12
Targeting by Function
Inferred from user entered title
User Entered Title (possibly many)
↓
Standardized Title
↓ ↓
Seniority Function
Levels of Seniority:
Unpaid / Training / Entry IC* / Senior IC* /
Manager / Director / VP / CXO / Partner / Owner
*Individual contributor (IC) includes highly skilled
professionals ex. Engineer, teacher, doctor, lawyer, etc
Influence the Influencer:
• Consider targeting Senior IC as part of your
audience these are the Senior System
Network Engineers, Senior Developers,
Accountants, Lawyers, Scientists
• You have a much bigger audience that will
test products and influence the purchase vs.
person signing the contract
Owner
Partner
CXO
VP
Director
Manager
Senior
Entry
Training
Unpaid
Seniority Targeting
•Our most differentiated targeting option
Pro tip: Owner/Partner/CXO content
should be crafted specifically for this
audience
14
Company Size and Company Industry
Member industry is directly inferred from their current experience
Company Entered Name

Company Entered Industry

Company Entered # of employees
Sample Targeting Facets:
Company Name → LinkedIn
Company Industry → Internet
Company Size → 5,000-10,000
Large companies may span several industries but
can only choose one. Spot-check company pages to
ensure you are targeting the correct industry.
Skills Targeting – reach experts in their field
When targeting by skills you are
reaching members who:
• Explicitly added their skills into
the skills section
• Have skills mentioned on their
profile text, but not within the
explicit skills section
• Have inferred skills based on
explicit skills and key values
they entered
LinkedIn Member Personas
INTERNAL USE ONLY
What are “Member Personas”?
Unique aggregations of targeting facets, which are built based on
member entered data and user behavior
• Action or trigger-based (e.g. Job Searchers)
• Intent-based (e.g. Opinion Leaders)
• Data model-based (e.g. SMB Inferred)
LinkedIn Member Personas
FINSERV
Finance & Banking Followers,
Mass Affluent, Active Traders,
Credit Card, Finance Followers,
Financial Advisor Network,
Fortune 1Ks, Finance Opinion
Leaders
Regional
Outside of Home Country
Connections, Canada Dual Language,
Ex-Pat Segment, Newcomers to
Canada
TECH
IT Committee,
Technology Followers,
CI/TO Network
General Use
Retail Followers, Entrepreneurship &
Small Business Followers, SMB
Inferred, Young & Upwardly Mobile,
Opinion Leaders, Business Travelers,
Small Business Growth, Energy
Followers, CEO Network,
Mobile/Device, Automotive Followers,
Freelancers,
EDU
Education Followers, Students,
Higher Ed Followers, Career Starters,
Job Searchers, Unemployed
Professionals, Career Changers,
Bachelors but no Masters, 2-7 Years
of experience, 13+ Years of
Experience, Undergrad Senior,
Veterans, Company Changers
19
Targeting Best Practices
20
ONSITE DISPLAY
Keep your targeting broad. Targeting by industry, function, and/or
seniority provides more scale
A/B test your creative and optimize towards best performing option
Use company follow adds to increase your follower base and
spotlight ads for maximum brand impact to drive leads
LinkedIn Display
21
• Plan out the timeline of your campaign if you are
going after a niche audience
• Consider refreshing your content if you are
targeting the same target audience after 60 days
• Taylor your content to your target audience by
crafting genuine and interesting content
• Consider influencing the influencer and include
Senior IC
Sponsored InMailSponsored InMail
22
• Taylor content to your target audience
• Keep targeting broad at first to understand who
your audience is
• Avoid hyper targeted campaigns since they
tend to have lower performance and much
lower scale
• Set up multiple campaigns using the same
creative but diversify your targeting: ex. Skills +
Seniority, Groups + Function, Titles +
Company Size etc.
Sponsored Updates
Focus your campaign on both decision makers and influencers
A/B Test Your Audiences & Diversify Your Reach
Power of Account-Based Marketing
(ABM)
The Buying Committee
OperationsFinanceSalesMarketing C-Suite HR
Now all possess budget, purchase authority, and influence in buying decisions
Align sales and marketing by seamlessly
engaging influencers and decision makers
across your key accounts with Account
Targeting on LinkedIn
Source: LinkedIn data;
Senior Level Decision
Influencers
60MM+
Decision Makers
40MM+
C-level execs
6.8MM+
Opinion Leaders
10.7MM+
Match your target account list to over 8MM+
Company Pages on LinkedIn
Extending Account-based marketing seamlessly across
devices with SU and Sponsored InMail
29
Align program dollars and resources against priority accounts that are determined
in partnership with your sales team
Use Case Why How
Audience and reach
Accurately target influencers across
prospect organization
Relevancy
Tailor Sponsored Updates and
Sponsored InMail campaigns to accounts
that matter most
Business impact
Deliver relevant content that translates
into meaningful results
Your target audience
Define your account list and streamline
your focus using LinkedIn profile-based
targeting like seniority and job function
Your Content
Create relevant and valuable content to
drive impactful engagement among
your key accounts
Your Results
Measure the effectiveness of your
campaigns and optimize your content
Re-engagement
Re-establish a connection with your lost
opportunities through valuable and
relevant content
Thought leadership
Deepen relationships with your current
customers and find a voice amongst your
target accounts
Business results
Deliver marketing-influences leads to your
sales team
How we leverage targeting on LinkedIn
LinkedIn Marketing Solutions
Total addressable audience
Any member in the marketing, media
or communication job function
How we deliver relevancy to our target audience
● Geo targeting
● Title targeting
● Company size targeting
● Skills targeting
● Company targeting
● Industry targeting
Segmentation within our addressable audience
#LinkedInMktg
Display Ads Targeting
Leverage display channel to reach broad audiences with top
funnel content and grow audience base with follow company
page ads
Job function = marketing, media and communication
Seniority = manager+
Company size = 50+ employees
#LinkedInMktg
Sponsored Content Targeting
#LinkedInMktg
Leverage targeting for deeper personalization in the feed
Using title and skills targeting to differentiate
between brand and demand generation marketer
Job title = Demand Generation
Manager, Digital Marketing,
Acquisition Marketing, SEO Marketing,
Search Engine Marketing, Marketing
Job title = Brand Manager, Brand
Marketing Manager, Global Marketing
Manager, Director Brand Marketing,
etc
Content and targeting strategies must be aligned
Example: Using seniority targeting to speak to topics, trends, and pain points
specific to their roles.
Seniority = entry, manager,
senior
Seniority = director, VP, CXO,
Owner, Partner
#LinkedInMktg
Sponsored InMail Targeting
Delivering relevant content to highly targeted audiences
Job function: marketing, media &
communication
Industry: Computer Hardware,
Computer Software, Information
Technology and Services,
Computer and Network Security
By delivering relevant content to targeted audiences, InMail drove
47% of registration
Using LinkedIn targeting to reach the executive audience
via InMail
Function: Marketing,
Media &
Communication
Company Size: 50+
Seniority: Director,
VP, CXO
55%
Open
Rate
#LinkedInMktg
Future Exploration
● Targeting by age
● Targeting by gender
● Exploring relevant member personas
● Account Based Marketing
LinkedIn Targeting Best Practices
● Find the balance between scale and relevancy
● Content and Targeting strategies must be aligned
● Don’t be afraid to experiment and test
● Align campaign goals to channel and targeting strategy
Guiding Targeting Principles
Influence the Influencer Not All Products are Equal A/B Test and Test Again
Need brand exposure?
Consider broader targeting with products
that are designed for branding and
advocacy
Need Leads?
Drive net new traffic to your site while
staying focused on a more specific
targeting audience
Want to be granular?
Consider products designed for a highly
personalized outreach
Testing Targeting Facets
A/B test to see which audience is engaged
• Titles vs. Function + Seniority
• Group members + Seniority
• Skills & Seniority
Testing Creative
Use one audiences with multiple creative
assets to see what content works best
Use a Consistent Measurement
Your measurement should align with your
campaign goals
Define your audience
Think members first. Who would find the
content relevant?
Establish your goals
What does success mean for this campaign?
Resist temptation to hyper target
Hyper targeting significantly reduces your
scale and ability to optimize
©2015 LinkedIn Corporation. All Rights Reserved.

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Live Webcast: Demystifying Targeting on LinkedIn

  • 1. Questions? Send them via Q&A widget Recorded? Of course! Before we get started… Feedback? Survey will be available at the end of the webinar
  • 2. Demystifying Targeting on LinkedIn Irina Skripnik Senior Product Marketing Manager, LinkedIn Cassandra Clark Marketing Manager, Demand Generation, LinkedIn
  • 3. Today We’ll Cover… LinkedIn Targeting 101 Targeting Best Practices LinkedIn Marketing Tactics ABM on LinkedIn
  • 4. 4 Connect the world’s professionals to make them more productive and successful LinkedIn’s mission
  • 6.
  • 7. LinkedIn Marketing Solutions Mission Be the most effective platform for marketers to engage with professionals
  • 8. Influenced by their professional networks Opinions from their professional peers impact personal buying decision A professional audience Brand loyal professionals with more purchasing power than other social platforms In an aspirational mindset Opportunity for marketers to align their brands with member’s professional success Mindset + Context
  • 10. Deciphering Profile-based Targeting Title Company Geography Member entered or IP Group Membership Company Following School Field of Study Graduation Year
  • 11. Danie Seattle, WA USA Boston University COMPANY INDUSTRYSIZE SCHOOL LOCATION JOB TITLE SENIORITY FUNCTION FIELD OF STUDY DEGREE GRADUATION AGE SKILLS GROUPS IP Communication Bachelor of Science 2011, 25-34 Simply Measured, 51-200, Internet Senior Marketing Manager, Marketing, Senior IC CMA, LEWIS, Social Tools SEO, Social Media, Digital Marketing, Blogging
  • 12. 12 Targeting by Function Inferred from user entered title User Entered Title (possibly many) ↓ Standardized Title ↓ ↓ Seniority Function Levels of Seniority: Unpaid / Training / Entry IC* / Senior IC* / Manager / Director / VP / CXO / Partner / Owner *Individual contributor (IC) includes highly skilled professionals ex. Engineer, teacher, doctor, lawyer, etc
  • 13. Influence the Influencer: • Consider targeting Senior IC as part of your audience these are the Senior System Network Engineers, Senior Developers, Accountants, Lawyers, Scientists • You have a much bigger audience that will test products and influence the purchase vs. person signing the contract Owner Partner CXO VP Director Manager Senior Entry Training Unpaid Seniority Targeting •Our most differentiated targeting option Pro tip: Owner/Partner/CXO content should be crafted specifically for this audience
  • 14. 14 Company Size and Company Industry Member industry is directly inferred from their current experience Company Entered Name  Company Entered Industry  Company Entered # of employees Sample Targeting Facets: Company Name → LinkedIn Company Industry → Internet Company Size → 5,000-10,000 Large companies may span several industries but can only choose one. Spot-check company pages to ensure you are targeting the correct industry.
  • 15. Skills Targeting – reach experts in their field When targeting by skills you are reaching members who: • Explicitly added their skills into the skills section • Have skills mentioned on their profile text, but not within the explicit skills section • Have inferred skills based on explicit skills and key values they entered
  • 17. INTERNAL USE ONLY What are “Member Personas”? Unique aggregations of targeting facets, which are built based on member entered data and user behavior • Action or trigger-based (e.g. Job Searchers) • Intent-based (e.g. Opinion Leaders) • Data model-based (e.g. SMB Inferred)
  • 18. LinkedIn Member Personas FINSERV Finance & Banking Followers, Mass Affluent, Active Traders, Credit Card, Finance Followers, Financial Advisor Network, Fortune 1Ks, Finance Opinion Leaders Regional Outside of Home Country Connections, Canada Dual Language, Ex-Pat Segment, Newcomers to Canada TECH IT Committee, Technology Followers, CI/TO Network General Use Retail Followers, Entrepreneurship & Small Business Followers, SMB Inferred, Young & Upwardly Mobile, Opinion Leaders, Business Travelers, Small Business Growth, Energy Followers, CEO Network, Mobile/Device, Automotive Followers, Freelancers, EDU Education Followers, Students, Higher Ed Followers, Career Starters, Job Searchers, Unemployed Professionals, Career Changers, Bachelors but no Masters, 2-7 Years of experience, 13+ Years of Experience, Undergrad Senior, Veterans, Company Changers
  • 20. 20 ONSITE DISPLAY Keep your targeting broad. Targeting by industry, function, and/or seniority provides more scale A/B test your creative and optimize towards best performing option Use company follow adds to increase your follower base and spotlight ads for maximum brand impact to drive leads LinkedIn Display
  • 21. 21 • Plan out the timeline of your campaign if you are going after a niche audience • Consider refreshing your content if you are targeting the same target audience after 60 days • Taylor your content to your target audience by crafting genuine and interesting content • Consider influencing the influencer and include Senior IC Sponsored InMailSponsored InMail
  • 22. 22 • Taylor content to your target audience • Keep targeting broad at first to understand who your audience is • Avoid hyper targeted campaigns since they tend to have lower performance and much lower scale • Set up multiple campaigns using the same creative but diversify your targeting: ex. Skills + Seniority, Groups + Function, Titles + Company Size etc. Sponsored Updates
  • 23. Focus your campaign on both decision makers and influencers A/B Test Your Audiences & Diversify Your Reach
  • 24. Power of Account-Based Marketing (ABM)
  • 25. The Buying Committee OperationsFinanceSalesMarketing C-Suite HR Now all possess budget, purchase authority, and influence in buying decisions
  • 26. Align sales and marketing by seamlessly engaging influencers and decision makers across your key accounts with Account Targeting on LinkedIn
  • 27. Source: LinkedIn data; Senior Level Decision Influencers 60MM+ Decision Makers 40MM+ C-level execs 6.8MM+ Opinion Leaders 10.7MM+ Match your target account list to over 8MM+ Company Pages on LinkedIn
  • 28. Extending Account-based marketing seamlessly across devices with SU and Sponsored InMail
  • 29. 29 Align program dollars and resources against priority accounts that are determined in partnership with your sales team Use Case Why How Audience and reach Accurately target influencers across prospect organization Relevancy Tailor Sponsored Updates and Sponsored InMail campaigns to accounts that matter most Business impact Deliver relevant content that translates into meaningful results Your target audience Define your account list and streamline your focus using LinkedIn profile-based targeting like seniority and job function Your Content Create relevant and valuable content to drive impactful engagement among your key accounts Your Results Measure the effectiveness of your campaigns and optimize your content Re-engagement Re-establish a connection with your lost opportunities through valuable and relevant content Thought leadership Deepen relationships with your current customers and find a voice amongst your target accounts Business results Deliver marketing-influences leads to your sales team
  • 30. How we leverage targeting on LinkedIn LinkedIn Marketing Solutions
  • 31. Total addressable audience Any member in the marketing, media or communication job function How we deliver relevancy to our target audience ● Geo targeting ● Title targeting ● Company size targeting ● Skills targeting ● Company targeting ● Industry targeting Segmentation within our addressable audience
  • 33. Leverage display channel to reach broad audiences with top funnel content and grow audience base with follow company page ads Job function = marketing, media and communication Seniority = manager+ Company size = 50+ employees
  • 35. #LinkedInMktg Leverage targeting for deeper personalization in the feed
  • 36. Using title and skills targeting to differentiate between brand and demand generation marketer Job title = Demand Generation Manager, Digital Marketing, Acquisition Marketing, SEO Marketing, Search Engine Marketing, Marketing Job title = Brand Manager, Brand Marketing Manager, Global Marketing Manager, Director Brand Marketing, etc
  • 37. Content and targeting strategies must be aligned Example: Using seniority targeting to speak to topics, trends, and pain points specific to their roles. Seniority = entry, manager, senior Seniority = director, VP, CXO, Owner, Partner
  • 39. Delivering relevant content to highly targeted audiences Job function: marketing, media & communication Industry: Computer Hardware, Computer Software, Information Technology and Services, Computer and Network Security
  • 40. By delivering relevant content to targeted audiences, InMail drove 47% of registration
  • 41. Using LinkedIn targeting to reach the executive audience via InMail Function: Marketing, Media & Communication Company Size: 50+ Seniority: Director, VP, CXO 55% Open Rate
  • 42. #LinkedInMktg Future Exploration ● Targeting by age ● Targeting by gender ● Exploring relevant member personas ● Account Based Marketing
  • 43. LinkedIn Targeting Best Practices ● Find the balance between scale and relevancy ● Content and Targeting strategies must be aligned ● Don’t be afraid to experiment and test ● Align campaign goals to channel and targeting strategy
  • 44. Guiding Targeting Principles Influence the Influencer Not All Products are Equal A/B Test and Test Again Need brand exposure? Consider broader targeting with products that are designed for branding and advocacy Need Leads? Drive net new traffic to your site while staying focused on a more specific targeting audience Want to be granular? Consider products designed for a highly personalized outreach Testing Targeting Facets A/B test to see which audience is engaged • Titles vs. Function + Seniority • Group members + Seniority • Skills & Seniority Testing Creative Use one audiences with multiple creative assets to see what content works best Use a Consistent Measurement Your measurement should align with your campaign goals Define your audience Think members first. Who would find the content relevant? Establish your goals What does success mean for this campaign? Resist temptation to hyper target Hyper targeting significantly reduces your scale and ability to optimize
  • 45. ©2015 LinkedIn Corporation. All Rights Reserved.